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Yahoo! (YHOO) Responds to Recent Email Glitch

December 12, 2013 7:39 AM EST
Yahoo! (Nasdaq: YHOO) issued a statement Wednesday night following a recent glitch in its email platform that prevented users to send or receive messages. Users have noted in the past that Yahoo! is rather slow to update users on the status of its email service.

On the company's official Yahoo! Mail Tumblr page, the following response was issued by Jeffrey Bonforte, SVP of Communication Products:

We are very sorry for recent difficulties with Yahoo Mail.

Some of our users have not been able to access their mail since 10:27 PM PST on Monday night, due to a hardware problem in one of our mail data centers. The issue has been harder to fix than we originally expected.

We have dozens of people working around the clock to bring it to a resolution. We believe our current efforts will restore our users’ access to their inboxes by 3 pm PST today. We’ll post again then on our @YahooMail Twitter handle.


Shares of Yahoo! are lower in early trading.


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