UserTesting (USER) IPO Opens 9% Higher

Today's IPO for UserTesting (NASDAQ: USER) opened for trading at $15.25 after pricing 10,000,000 shares of common stock at a public offering price of $14.00 per share.

Morgan Stanley and J.P. Morgan are acting as lead book-running managers and representatives of the underwriters for the offering. Piper Sandler, Truist Securities, and William Blair are acting as joint book-running managers for the offering. Canaccord Genuity, Needham & Company, Oppenheimer & Co., Raymond James, Baird, Loop Capital Markets, and Academy Securities are acting as co-managers for the offering.

UserTesting has pioneered a video-first, enterprise-grade SaaS platform that enables organizations to execute customer-centric visions by seeing and hearing the experiences of real people as they engage with products, designs, apps, processes, concepts, or brands. The UserTesting Human Insight platform captures diverse customer perspectives from targeted audiences, who have opted in to share their thoughts, whether for digital, real-world, or omnichannel experiences. The platform generates video-based Customer Experience Narratives, or CxN™, typically in less than a day, and often within a few hours. Using machine learning, the platform analyzes and surfaces key moments of insight rapidly and at scale. This helps organizations to free up time and resources and make better customer experience decisions. As of September 30, 2021, UserTesting had more than 2,100 customers, making up more than half of the world’s top 100 most valuable brands according to Forbes. UserTesting is headquartered in San Francisco, California.

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