Slack says some users facing performance glitches on app

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October 5, 2020 3:29 PM EDT

FILE PHOTO: The Slack Technologies Inc. logo is seen on a display on the floor of the New York Stock Exchange (NYSE) during the company's IPO in New York, U.S. June 20, 2019. REUTERS/Brendan McDermid

(Reuters) - Slack Technologies Inc said on Monday some of it users were facing faulty performance on its workplace messaging platform, which is widely used by employees working remotely during the COVID-19 pandemic.

"Some users may be unable to connect to Slack, while others are seeing general performance issues," Slack said in a tweet https://twitter.com/SlackStatus/status/1313141953735745536, adding that it was investigating the problem.

Earlier in the day, outage tracking website Downdetector.com recorded https://downdetector.com/status/slack more than 1,700 incidents of people reporting issues with Slack.

The app, which competes with Microsoft's Teams, has more than 130,000 paid customers on its platform, as of September.

(Reporting by Ayanti Bera in Bengaluru; Editing by Devika Syamnath)


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