LivePerson (LPSN) Tops Q2 EPS by 25c; Guides Higher

LivePerson (NASDAQ: LPSN) reported Q2 EPS of $0.14, $0.25 better than the analyst estimate of ($0.11). Revenue for the quarter came in at $91.6 million versus the consensus estimate of $83.92 million.

"LivePerson delivered one of the best quarters in its history as it helped leading brands navigate one of the most challenging events in history," said CEO and Founder, Rob LoCascio. "With work from home and social distancing the new normal, the concept of the traditional voice call center has become obsolete. Demand for our platform rose significantly in the second quarter as brands rushed to fill the void with AI-powered messaging. In fact, bot-powered conversations on our platform have doubled since year end. LivePerson's leadership in Conversational AI has crystallized in this new environment, and I believe the launch of our Conversational Cloud marks another major milestone in what will become one of the greatest shifts in digital commerce and care."

"LivePerson's solid execution during one of the worst macro environments in modern history demonstrated the strength and agility of our business model," added CFO John Collins. "Our strategy to protect our customer base and move upstream to larger opportunities paid off in the second quarter, as a greater than 25% increase in enterprise and mid-market ARPU and a revenue retention rate above our target range more than offset fewer planned deal signings. We also proved the leverage of our financial model, as internal automation initiatives and a healthy expense rigor helped the Company return to adjusted EBITDA profitability and deliver its first double-digit adjusted EBITDA margin in three years. With these favorable operating tailwinds, our outlook is strengthening, and we are raising guidance for 2020."

GUIDANCE:

LivePerson sees Q3 2020 revenue of $92-93 million, versus the consensus of $89.35 million.

LivePerson sees FY2020 revenue of $357-361 million, versus the consensus of $347.3 million.

For earnings history and earnings-related data on LivePerson (LPSN) click here.

You May Also Be Interested In

• Gilead Sciences (GILD) Misses Q1 EPS by 288c
• L3Harris Technologies (LHX) Tops Q1 EPS by 15c; raises guidance
• USCB Financial Holdings, Inc. (USCB) Tops Q1 EPS by 2c