NRC Health partners with Healthcare Experience Foundation

NRC Health (NASDAQ: NRC) announced a strategic partnership with the Healthcare Experience Foundation (HXF) to expand expertise and programs available to healthcare organizations working to improve patient experience, workforce engagement, and safety culture.

The partnership combines NRC Health's experience management platform with HXF's leadership programs. NRC Health has operated in healthcare experience management for more than 45 years and received recognition as Best in KLAS for Healthcare Experience Management in three of the last four years.

HXF, founded in 2017, serves more than 700 healthcare organizations and 10,000 professionals across the United States. The organization focuses on helping hospitals and health systems improve care quality and delivery through experience transformation.

"At NRC Health, we believe Human Understanding is the foundation for better healthcare," said Trent Green, CEO of NRC Health. "We help healthcare organizations act on that understanding and deliver more consistent experiences. This partnership with HXF strengthens how that work happens in daily operations."

According to data from NRC Health, effective leadership rounding correlates with a 15-20-point increase in patient loyalty, while structured care transition programs have driven improvements of more than 30 percent in readmission outcomes.

"Data without direction for healthcare organizations is just noise," said Katie Owens, Founder and CEO of the Healthcare Experience Foundation. "Leaders need clarity on where gaps exist, alignment on how to close them, and a clear path to act."

The partnership brings together programs focused on enterprise alignment, care transitions, leadership rounding, safety culture, and clinician engagement. Organizations gain access to healthcare executives, clinicians, and operators who have led improvement efforts inside hospitals and health systems.

The information is based on a company press release statement.

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