GameStop (GME) Appoints Chief Technology Officer

February 3, 2021 9:00 AM EST

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GameStop Corp. (NYSE: GME) today announced that it has appointed Matt Francis to the newly-created role of Chief Technology Officer. Mr. Francis has a start date of February 15, 2021.

Mr. Francis brings more than two decades of experience in e-commerce and consumer technology to GameStop. Most recently, he was an Engineering Leader at Amazon Web Services. He previously held senior-level technology roles at companies such as QVC and Zulily. At GameStop, Mr. Francis will be responsible for overseeing e-commerce and technology functions.

Additionally, the Company had made two other executive hires:

  • Kelli Durkin, Senior Vice President of Customer Care – Ms. Durkin, who previously served as Chewy’s Vice President of Customer Service, has a start date of March 1, 2021. She helped establish the world-class customer service operation that positioned Chewy to achieve a Net Promoter Score of 86 in 2018. In her new role, Ms. Durkin will oversee all customer service and engagement initiatives at GameStop.
  • Josh Krueger, Vice President of Fulfillment – Mr. Krueger, who previously held senior fulfillment roles at Amazon, Walmart, and QVC, has a start date of March 1, 2021. In his new role, Mr. Krueger will oversee the management of e-commerce fulfillment centers.



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