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Apple (AAPL) Offers Workaround for iOS 8 Bug; Says Fix Coming Within Days

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September 25, 2014 7:29 AM EDT

Apple (NASDAQ: AAPL) is offering a workaround for those experiencing cellular outage on their iPhone after installing the iOS 8.0.1 update. The following was posted to Apple's support page earlier Thursday. The company also said that a fix for the iOS 8.0.1 bug will be coming within the next few days.

The post is reproduced below:

We have a workaround for you if you have an iPhone 6 or iPhone 6 Plus and you lost cellular service and Touch ID functionality today after updating to iOS 8.0.1. You can reinstall iOS 8 through iTunes by following the instructions below. We are also preparing iOS 8.0.2 with a fix for the issue, and will release it as soon as it's ready in the next few days.

Follow these steps to reinstall iOS 8.0.

  1. Make sure that you're using the latest version of iTunes.
  2. Connect your iPhone to iTunes.
  3. Back up your iPhone in iTunes on your Mac or PC. iCloud backups won't restore to earlier versions, including iOS 8.0.
  4. Download the file below that corresponds to your device:
  5. Select the file you just downloaded by doing one of these in iTunes:
    • Mac: Press the Option key and click Check for Update.
    • Windows: Press the Shift key and click Check for Update.
  6. Press Update to install iOS 8 on your iPhone.

The Health app won't work in iOS 8 after these steps. It will be fixed in our upcoming iOS 8.0.2 software update.


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