TeleTech Holdings (TTEC) Expands Multi-Year Agreement with Global Financial Firm
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TeleTech Holdings, Inc. (NASDAQ: TTEC) has expanded its multiyear agreement with a leading global financial services company.
The client, a Fortune 500 company, has selected TeleTech to continue to provide BPO services in three major business areas including product technical support, technical training, and virtual eLearning campus. Under the terms of the agreement, TeleTech will expand its comprehensive front- to back-office solution to continue to address complex Tier I and Tier II technical support needs. The work requires deep understanding of intricate client applications and all associated hardware and ancillary equipment used to support client operations.
TeleTech Holdings, Inc. (TeleTech) is a global provider of onshore, offshore and work-from-home business process outsourcing (BPO) services with a customer management focus. [SM]
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