United Online Reports Third Quarter Results

November 4, 2009 4:05 PM EST

    --  Total Revenues of $216.2 Million, Operating Income of $32.7 Million and
        Adjusted OIBDA of $57.5 Million
    --  Diluted Net Income Per Common Share of $0.18 and Adjusted Diluted Net
        Income Per Common Share of $0.33
    --  Reduction in Net Debt Position of $12.5 Million During Q3 2009 and
        $100.8 Million in Past Four Quarters

WOODLAND HILLS, Calif.--(BUSINESS WIRE)-- United Online, Inc. (Nasdaq: UNTD), a leading provider of consumer products and services over the Internet, today reported financial results for its third quarter ended September 30, 2009. The results include three months of operations from FTD Group, Inc. ("FTD"), whereas in the prior-year comparable quarter FTD's operations were included in the company's financial results from August 26, 2008, the date of acquisition.

"United Online delivered strong results in the third quarter, highlighted by more than 700,000 gross pay account additions in our Classmates Media segment and a near tripling of our quarterly net growth in Classmates Media segment pay accounts to 164,000 compared to net growth of 58,000 pay accounts in the 2009 second quarter," commented Mark R. Goldston, Chairman, President and Chief Executive Officer of United Online. "Our improved growth in net pay accounts reflects increased use of promotional pricing campaigns, which were successful in stimulating consumer interest in paid subscriptions in the current economic environment, as well as a decrease in pay account churn. The Classmates Media segment also continued to deliver impressive bottom-line performance, including a 31 percent year-over-year increase in segment adjusted OIBDA to $20.4 million."

"On another positive note, we have continued to make progress on key business initiatives at FTD," Goldston added. "The marketing and operating enhancements we have implemented at FTD and Interflora following United Online's acquisition of FTD last year are helping to strengthen our competitive position within the floral industry - underscored by our recent announcement that FTD has become USAA's exclusive floral offering for its customers."

Summary Results for Third Quarter Ended September 30, 2009:

The following table summarizes key financial results for the third quarter ended September 30, 2009. The results include three months of operations from FTD, whereas FTD's operations were included in the quarter ended September 30, 2008 only from August 26, 2008, the date of acquisition.


                               (in millions, except per share and percentage
                               figures)

Financial Highlights           Q3 2009    Q3 2008  % Change

FTD revenues                   $ 107.5    $ 48.3   123 %

Classmates Media revenues        58.7       58.7   --

Communications revenues          50.7       62.1   (18 %)

Intersegment eliminations        (0.7  )    --     N/A

Consolidated revenues          $ 216.2    $ 169.2  28  %

GAAP operating income          $ 32.7     $ 28.8   13  %

Adjusted OIBDA(1)              $ 57.5     $ 49.2   17  %

GAAP net income applicable to  $ 14.9     $ 15.2   (2  %)
common stockholders

GAAP diluted net income per    $ 0.18     $ 0.20   (10 %)
common share

Adjusted net income
applicable to common           $ 28.3     $ 25.4   11  %
stockholders(2)

Adjusted diluted net income    $ 0.33     $ 0.34   (3  %)
per common share(2)



    --  Consolidated revenues were $216.2 million, an increase of 28% versus the
        year-ago quarter. The increase was attributable to the company's
        acquisition of FTD on August 26, 2008.
    --  Adjusted OIBDA(1) was $57.5 million, an increase of 17% versus the
        year-ago quarter. The increase was primarily attributable to the FTD
        acquisition.
    --  GAAP diluted net income per common share was $0.18 and adjusted diluted
        net income per common share(2) was $0.33. In the year-ago quarter, the
        company reported GAAP diluted net income per common share of $0.20 and
        adjusted diluted net income per common share of $0.34.

Scott H. Ray, Executive Vice President and Chief Financial Officer, commented, "I am pleased that our cash position increased and our debt balance continued to decrease during the third quarter. In fact, we have reduced our net debt position by more than $100 million since the FTD acquisition closed in August 2008. Subsequent to the quarter's end, in early October we further de-levered the balance sheet by making a voluntary prepayment of $10 million on our FTD debt, demonstrating our continued confidence in FTD's ability to generate cash flows."

Cash Flows, Balance Sheet and Dividend Highlights:

    --  Cash flows from operations and free cash flow(4) were $28.2 million and
        $23.5 million, a decrease of 20% and 25%, respectively, versus the
        year-ago quarter. The decrease in cash flows was primarily attributable
        to changes in working capital.
    --  Cash and cash equivalents at September 30, 2009 increased by $4.0
        million to $121.4 million from $117.4 million at June 30, 2009.
    --  Total debt, net of discounts, at September 30, 2009 was $374.0 million,
        a decrease of $8.5 million versus $382.5 million at June 30, 2009.
        Subsequent to quarter end, during October 2009 the company further
        reduced its debt balance by making a voluntary prepayment of $10 million
        on its FTD credit facilities.
    --  Net debt at September 30, 2009 was $252.6 million, a decrease of $12.5
        million versus $265.1 million at June 30, 2009.
    --  The company paid $9.2 million in cash dividends during the quarter.
    --  The company's Board of Directors recently declared a quarterly cash
        dividend of $0.10 per share that is payable on November 30, 2009 to
        stockholders of record on November 13, 2009.

Segment Results for Third Quarter Ended September 30, 2009:

FTD:


                         (in millions, except percentages and exchange rates)

                                    Combined            % Change @

Financial Highlights     Q3 2009    Q3 2008   % Change  Constant Currency

Products revenues(a)     $ 77.9     $ 87.7    (11 %)

Services revenues(a)       28.5       32.2    (12 %)

Advertising revenues(a)    1.1        1.4     (22 %)

Segment revenues(a)      $ 107.5    $ 121.4   (11 %)    (7 %)

as a % of consolidated     50    %    -       N/A
revenues

Segment income from      $ 15.3     $ -       N/A
operations(b)

Segment adjusted OIBDA   $ 17.3     $ -       N/A
(1)(b)

as a % of segment          16.1  %    -       N/A
revenues(1)

                         (in thousands, except percentages, exchange rates and
                         AOV)

                                    Combined            % Change @

Metrics Highlights       Q3 2009    Q3 2008   % Change  Constant Currency

Consumer orders(5)(a)      1,075      1,154   (7  %)

Average order value(5)   $ 61.29    $ 64.37   (5  %)    1  %
(a)

British Pound / U.S.
Dollar exchange rate       1.64       1.90    N/A
(average)



    --  Segment revenues, including a $4.8 million year-over-year negative
        impact from foreign currency exchange rates, were $107.5 million, a
        decrease of 11% versus the year-ago quarter.
    --  Segment revenues decreased 7% versus the year-ago quarter, excluding the
        negative impact from foreign currency exchange rates resulting from a
        strengthened U.S. Dollar versus the British Pound.
    --  Segment adjusted OIBDA(1) was $17.3 million, representing 16.1% of
        segment revenues.
    --  Consumer orders(5) were 1.1 million, a decrease of 7% versus the
        year-ago quarter.
    --  Average order value(5)("AOV"), including a $3.74 year-over-year negative
        impact from foreign currency exchange rates resulting from a
        strengthened U.S. Dollar versus the British Pound, was $61.29, a 5%
        decrease versus an AOV of $64.37 in the year-ago quarter. AOV increased
        1% versus the year-ago quarter, excluding the negative impact from
        foreign currency exchange rates.

a) Quarterly revenues, consumer orders and average order value for Q3 2008 reflect combined quarterly results (the "Combined Results") as supplemental disclosures for comparison purposes. The Combined Results were calculated by combining FTD's historical results and metrics prior to the acquisition (July 1, 2008 through August 25, 2008) with FTD's results post-acquisition (August 26, 2008 through September 30, 2008).

b) The company has not provided FTD segment income from operations or FTD segment adjusted OIBDA for Q3 2008 on a Combined Results basis as described in footnote a) above. FTD segment results on these measures for the partial quarter period in Q3 2008 from August 26, 2008, the date of acquisition, are available in the financial tables accompanying this press release.

Classmates Media:


                                       (in millions, except percentages)

Financial Highlights                   Q3 2009     Q3 2008     % Change

Services revenues                      $ 38.3      $ 36.4      5  %

Advertising revenues                     20.4        22.4      (9 %)

Segment revenues                       $ 58.7      $ 58.7      --

as a % of consolidated revenues          27     %    35     %

Segment income from operations         $ 17.0      $ 12.2      40 %

Segment adjusted OIBDA(1)              $ 20.4      $ 15.6      31 %

as a % of segment revenues(1)            34.8   %    26.5   %

                                       (in thousands, except percentages)

Metrics Highlights                     Q3 2009     Q3 2008     % Change

Segment pay accounts(3)                  4,785       4,087     17 %

Net growth in segment pay accounts(3)    164         278

Segment active accounts(3)               16,900      15,500    9  %



    --  Segment revenues were $58.7 million, flat versus the year-ago quarter,
        as growth in segment services revenues was offset by a decline in
        segment advertising revenues.
    --  Segment adjusted OIBDA increased to $20.4 million, up 31% versus $15.6
        million in the year-ago quarter. The increase in segment operating
        profitability reflects a 340 basis point expansion in segment gross
        margin to 84.0% from 80.6% in the year-ago quarter, as well as
        cost-efficient marketing initiatives that helped to reduce sales and
        marketing spending in the third quarter versus the year-ago quarter.
    --  Segment adjusted OIBDA as a percentage of segment revenues increased to
        34.8% from 26.5% in the year-ago quarter.
    --  Segment pay accounts(3) increased by a net 164,000, up from net growth
        of 58,000 segment pay accounts in the 2009 second quarter. The
        significant improvement on a sequential quarter basis primarily reflects
        the company's increased promotion of discounted pricing plans during the
        third quarter. In the year-ago quarter, net growth in segment pay
        accounts was 278,000.
    --  Segment pay accountsat September 30, 2009 were 4.8 million, an increase
        of 17% versus 4.1 million at September 30, 2008.
    --  Segment active accounts(3)were 16.9 million in the third quarter, an
        increase of 9% versus 15.5 million in the year-ago quarter.

Communications:


                                 (in millions, except percentages)

Financial Highlights             Q3 2009    Q3 2008    % Change

Services revenues                $ 42.1     $ 53.2     (21 %)

Advertising revenues               8.6        8.9      (3  %)

Segment revenues                 $ 50.7     $ 62.1     (18 %)

as a % of consolidated revenues    23    %    37    %

Segment income from operations   $ 15.6     $ 18.8     (17 %)

Segment adjusted OIBDA(1)        $ 19.7     $ 25.4     (22 %)

as a % of segment revenues(1)      39.0  %    40.9  %

                                 (in thousands, except percentages)

Metrics Highlights               Q3 2009    Q3 2008    % Change

Segment pay accounts(3)            1,440      1,821    (21 %)



    --  Segment revenues were $50.7 million, a decrease of 18% versus the
        year-ago quarter, primarily due to a continuing decline in segment pay
        accounts.
    --  Segment adjusted OIBDA was $19.7 million, a decrease of 22% versus the
        year-ago quarter.
    --  Segment adjusted OIBDA was 39.0% of segment revenues, versus 40.9% of
        segment revenues in the year-ago quarter.
    --  Segment pay accounts decreased by a net 92,000, versus a net decline of
        121,000 pay accounts in the second quarter of 2009 and a net decline of
        95,000 pay accounts in the year-ago quarter.
    --  Segment pay accounts at September 30, 2009 were 1.4 million, a decrease
        of 21% versus 1.8 million at September 30, 2008.

Business Outlook:

The following forward-looking information includes certain projections made by management as of the date of this press release. The company does not intend to revise or update this information, except as required by law, and may not provide this type of information in the future. Due to a variety of factors, actual results may differ significantly from those projected. Factors include, without limitation, the factors referenced later in this announcement under the caption "Cautionary Information Regarding Forward-Looking Statements." These and other factors are discussed in more detail in the company's filings with the Securities and Exchange Commission.

Fourth-Quarter 2009 Guidance:


Fourth-Quarter 2009 (in millions)  Guidance

Revenues                           $235.0 $243.0

Adjusted OIBDA(1)                  $56.0 $61.0



Full-Year 2009 Guidance:


Full-Year 2009 (in millions)  Guidance

Revenues                      $975.6 $983.6

Adjusted OIBDA(1)             $243.5 $248.5



The table below reconciles the company's guidance for operating income, a GAAP measure, to adjusted OIBDA.


Fourth-Quarter and Full-Year 2009  Q4 2009      Full-Year 2009

(in millions)                      Guidance     Guidance

GAAP Operating Income              $29.1 $34.1  $142.3 $147.3

Depreciation                       6.0          24.8

Amortization of intangible assets  8.6          34.9

Stock-based compensation           10.2         39.4

Restructuring charges              2.1          2.1

Adjusted OIBDA(1)                  $56.0 $61.0  $243.5 $248.5



Investor Conference Call Today at 5:30 p.m. ET (2:30 p.m. PT):

United Online will host a conference call today at 5:30 p.m. ET (2:30 p.m. PT) to discuss its quarterly results. To participate, please dial 877-718-5098 (or 719-325-4797 outside of the U.S.), and provide the confirmation code, 5211343. A live webcast of the call, along with a presentation containing financial highlights for the quarter ended September 30, 2009, can also be accessed through the "investors" section of the company's Web site located at www.unitedonline.com. The presentation and a replay of the broadcast will be available on the Web site for seven days, or by dialing 888-203-1112 (or 719-457-0820 outside of the U.S.) and the confirmation code, 5211343. The telephone replay will be available through 5 p.m. ET on November 11, 2009.

Definitions of Non-GAAP Measures:

(1) Adjusted operating income before depreciation and amortization ("adjusted OIBDA") is defined by the company as operating income before depreciation; amortization; stock-based compensation; restructuring and related charges; and impairment of goodwill, intangible assets and long-lived assets. The company's definition of adjusted OIBDA has been modified from time to time. Management believes that because adjusted OIBDA excludes (i) certain non-cash expenses (such as depreciation, amortization, stock-based compensation, and impairment of goodwill, intangible assets and long-lived assets) and (ii) expenses that are not reflective of the company's core operating results over time (such as restructuring and related charges), this measure provides investors with additional useful information to measure the company's financial performance, particularly with respect to changes in performance from period to period. Management uses adjusted OIBDA to measure the company's performance. The company's board of directors has used this measure as a basis in determining certain compensation incentives for certain members of the company's management. Adjusted OIBDA is not determined in accordance with accounting principles generally accepted in the United States of America ("GAAP") and should be considered in addition to, not as a substitute for or superior to, financial measures determined in accordance with GAAP. A limitation associated with the use of adjusted OIBDA is that it does not reflect the periodic costs of certain tangible and intangible assets used in generating revenues in the company's business. Management evaluates the costs of such tangible and intangible assets through other financial activities such as evaluations of capital expenditures and purchase accounting. An additional limitation associated with this measure is that it does not include stock-based compensation expenses related to the company's workforce. Management compensates for this limitation by providing a summary of stock-based compensation expenses on the face of the consolidated statements of operations. A further limitation associated with the use of this measure is that it does not reflect the costs of restructuring and related charges and the impairment of goodwill, intangible assets and long-lived assets. Management compensates for this limitation by providing supplemental information about restructuring and related charges and impairment charges within its financial press releases and Securities and Exchange Commission ("SEC") filings, when applicable. An additional limitation associated with the use of this measure is that the term "adjusted OIBDA" does not have a standardized meaning. Therefore, other companies may use the same or a similarly named measure but exclude different items or use different computations, which may not provide investors a comparable view of the company's performance in relation to other companies. Management compensates for this limitation by presenting the most comparable GAAP measure, operating income, directly ahead of adjusted OIBDA within its financial press releases and by providing a reconciliation that shows and describes the adjustments made. A reconciliation to operating income is provided in the accompanying tables.

Adjusted OIBDA for each of the company's segments is defined by the company as segment income from operations, as set forth in the company's Forms 10-K and Forms 10-Q, before stock-based compensation, restructuring and related charges and the impairment of goodwill, intangible assets and long-lived assets. The company's definition of adjusted OIBDA for each of the company's segments has been modified from time to time. Management believes that because segment adjusted OIBDA and segment adjusted OIBDA as a percentage of segment revenues exclude (1) certain non-cash expenses (such as stock-based compensation, and the impairment of goodwill, intangible assets and long-lived assets); and (2) expenses that are not reflective of the segment's core operating results over time (such as restructuring and related charges), these measures provide investors with additional useful information to evaluate the company's segment financial performance, particularly with respect to changes in performance from period to period. Segment adjusted OIBDA and segment adjusted OIBDA as a percentage of segment revenues are not determined in accordance with GAAP and should be considered in addition to, not as a substitute for or superior to, financial measures determined in accordance with GAAP. A limitation associated with these measures is that they do not include stock-based compensation expenses related to the company's workforce. Management compensates for this limitation by providing a summary of stock-based compensation expenses on the face of the consolidated statements of operations. A further limitation associated with the use of these measures is that they do not reflect the costs of restructuring and related charges and impairment charges related to an operating segment. Management compensates for this limitation by providing supplemental information about restructuring and related charges and impairment charges by segment within its financial press releases and SEC filings, when applicable. A reconciliation to segment income from operations, its most comparable GAAP measure, is provided in the accompanying tables.

(2) Adjusted net income is defined by the company as net income before the after-tax effect of: stock-based compensation; amortization of intangible assets; restructuring and related charges; impairment of goodwill, intangible assets and long-lived assets; the cumulative effect of a change in accounting principle as a result of the adoption of Accounting Standards Codification 718, Compensation - Stock Compensation; and the re-measurement of certain deferred tax assets. Management believes that adjusted net income and adjusted diluted net income per common share provide investors with additional useful information to measure the company's financial performance, particularly with respect to changes in performance from period to period, because these measures are exclusive of (i) certain non-cash expenses (such as stock-based compensation, amortization, the cumulative effect of a change in accounting principle, and the impairment of goodwill, intangible assets and long-lived assets) and (ii) expenses that are not reflective of the company's core results over time (such as restructuring and related charges). Management also uses adjusted net income and adjusted diluted net income per common share for this purpose. Adjusted net income and adjusted diluted net income per common share are not determined in accordance with GAAP and should be considered in addition to, not as a substitute for or superior to, financial measures determined in accordance with GAAP. The limitations of adjusted net income and adjusted diluted net income per common share are that, similar to adjusted OIBDA, they do not include certain costs, and the terms "adjusted net income" and "adjusted diluted net income per common share" do not have standardized meanings. Therefore, other companies may use the same or similarly named measures but exclude different items or use different computations, which may not provide investors a comparable view of the company's performance in relation to other companies. Management compensates for this limitation by presenting the most comparable GAAP measures, net income and diluted net income per common share, directly ahead of adjusted net income and adjusted diluted net income per common share within its financial press releases and by providing a reconciliation of adjusted net income that shows and describes the adjustments made. A reconciliation of adjusted net income to net income, the most comparable GAAP measure, is provided in the accompanying tables.

(3) A pay account is defined as a member who has subscribed to, and paid for, our Classmates Media or Communications services, and whose subscription has not expired. A pay account does not equate to a unique subscriber since one subscriber could have several pay accounts. At any point in time, our pay account base includes a number of accounts receiving a free period of service as either a promotion or retention tool and a number of accounts that have notified us that they are terminating their service but whose service remains in effect.

Classmates Media segment active accounts are defined as the sum of all social networking pay accounts as of the date presented; the monthly average for the period of all free social networking accounts who have visited the company's domestic or international social networking Web sites (excluding The Names Database) at least once during the period; and the monthly average for the period of all online loyalty marketing members who have earned or redeemed points during such period. Communications segment active accounts include all Communications segment pay accounts as of the date presented combined with the number of free Internet access and email accounts that logged on to the company's services at least once during the preceding 31 days.

(4) Free cash flow is defined by the company as net cash provided by operating activities, less capital expenditures and including the excess tax benefits from stock-based compensation and cash paid for restructuring and related charges. Management believes that free cash flow provides investors with additional useful information to measure operating liquidity because it reflects the company's operating cash flows after investing in capital assets and prior to cash paid for restructuring and related charges. It also fully reflects the tax benefits realized by the company from stock-based compensation. This measure is used by management, and may also be useful for investors, to assess the company's ability to pay its quarterly dividend, repay debt obligations, generate cash flow for a variety of strategic opportunities, including reinvestment in the business, and effect potential acquisitions and share repurchases. Free cash flow is not determined in accordance with GAAP and should be considered in addition to, not as a substitute for or superior to, measures determined in accordance with GAAP. A limitation of free cash flow is that it does not represent the total increase or decrease in cash during the period. An additional limitation associated with the use of this measure is that the term "free cash flow" does not have a standardized meaning. Therefore, other companies may use the same or a similarly named measure but exclude different items or use different computations, which may not provide investors a comparable view of the company's performance in relation to other companies. Management compensates for this limitation by presenting the most comparable GAAP measure, net cash provided by operating activities, directly ahead of free cash flow within its financial press releases and by providing a reconciliation that shows and describes the adjustments made. A reconciliation to net cash provided by operating activities is provided in the accompanying tables.

(5) Consumer orders are orders delivered during the period that originated in the U.S. and Canada, primarily from the www.ftd.com Web site and the 1-800-SEND-FTD telephone number, and in the U.K. and the Republic of Ireland, primarily from the www.interflora.co.uk Web site and a toll-free telephone number. Orders originating with a florist or other retail location for delivery to consumers are not included.

Average order value represents the average U.S. Dollar amount received for consumer orders delivered during a period. This average U.S. Dollar amount is determined after translating the British Pound amounts received for orders delivered in the United Kingdom and the Republic of Ireland into U.S. Dollars. Average order value includes merchandise revenue and shipping and service fees paid by the consumer, less certain discounts and certain refunds.

About United Online(R):

United Online, Inc. (Nasdaq: UNTD) is a leading provider of consumer products and services over the Internet, where the company's brands have attracted a large online audience that includes more than 60 million registered consumer accounts. The company's floral and related offerings include products and services for consumers and retail florists, as well as for other retail locations offering floral products and services, in the U.S., Canada, the United Kingdom, and the Republic of Ireland. The floral business utilizes the highly recognized FTD (www.ftd.com) and Interflora (www.interflora.co.uk) brands, both supported by the Mercury Man logo that is displayed in approximately 45,000 retail floral shops worldwide. The company's Classmates Media services include online social networking (www.classmates.com) and online loyalty marketing (www.mypoints.com) in North America. Classmates Media also operates online social networking Web sites in a number of European countries. The company's Communications services include value-priced Internet access and email provided by NetZero (www.netzero.com) and Juno (www.juno.com).

Headquartered in Woodland Hills, CA, United Online operates through a global network of locations in the U.S., Canada, the United Kingdom, Germany, and India. More information about United Online is available on the company's Web site located at: (www.unitedonline.com).

Cautionary Information Regarding Forward-Looking Statements:

This release contains forward-looking statements within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995, as amended, based on our current expectations, estimates and projections about our operations, industry, financial condition, performance, results of operations, and liquidity. Statements containing words such as "may," "believe," "anticipate," "expect," "intend," "plan," "project," "projections," "business outlook," "estimate," or similar expressions constitute forward-looking statements. These forward-looking statements include, but are not limited to, statements about future financial performance; revenues; operating expenses; operating income; capital expenditures; depreciation and amortization; and stock-based compensation. Potential factors that could cause actual results to differ materially from those in the forward-looking statements include, among others: the severity and duration of current economic conditions; the effect of competition; financial market risk resulting from fluctuations in foreign currency exchange rates, particularly the British Pound and Euro; the company's inability to retain or grow its free and pay accounts; the company's inability to acquire and retain florist members; the company's inability to increase or maintain its advertising revenues; failure to achieve expanded marketing opportunities and efficiencies and other benefits associated with the acquisition of FTD Group, Inc. and its subsidiaries ("FTD"), or to implement any or all planned marketing initiatives; the effects of seasonality; changes in stock-based compensation due to future equity issuances or other reasons; changes in amortization or depreciation due to a variety of factors; potential write down, reserve against or impairment of assets including receivables, goodwill, intangible assets or other assets; changes in tax laws, the company's business or other factors that would impact anticipated tax benefits; the company's inability to achieve the expected benefits of its reductions-in-force or any other cost-reduction initiatives; that the company will incur additional restructuring and related charges; risks associated with the commercialization of new services; the company's inability to enforce or defend its ownership and use of intellectual property; problems associated with the company's operations, systems or technologies; the company's inability to retain key customers, vendors and personnel; risks associated with litigation and governmental regulation; changes in marketing conditions and laws; changes in the floral industry; the inability to successfully integrate the financial, accounting and administrative functions of United Online, Inc. and FTD; the impact of, and restrictions associated with, the company's indebtedness; as well as the risk factors disclosed in the company's filings with the Securities and Exchange Commission (http://www.sec.gov), including, without limitation, information under the captions "Management's Discussion and Analysis of Financial Condition and Results of Operations" and "Risk Factors." Readers are cautioned not to place undue reliance on these forward-looking statements, which reflect management's analysis only as the date hereof. Any such forward-looking statements are not guarantees of future performance or results and involve risks and uncertainties that may cause actual performance and results to differ materially from those predicted. Reported results should not be considered an indication of future performance. Except as required by law, the company undertakes no obligation to publicly release the results of any revision to these forward-looking statements that may be made to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.


UNITED ONLINE, INC.

Unaudited Condensed Consolidated Statements of Operations

(in thousands, except per share amounts)

                    Quarter Ended September 30,  Nine Months Ended September 30,

                    2009         2008            2009         2008

Revenues

Services            $ 138,337    $ 133,999       $ 434,919    $ 378,083

Products              77,869       35,158          305,723      35,158

Total revenues        216,206      169,157         740,642      413,241

Operating
expenses:

Cost of revenues -    26,274       28,539          83,879       83,208
services(a)

Cost of revenues -    58,288       26,305          223,466      26,305
products(a)

Sales and             46,146       42,376          155,584      114,966
marketing(a)

Technology and        15,700       14,983          49,637       40,406
development(a)

General and           28,111       23,096          88,632       66,754
administrative(a)

Amortization of       9,013        4,966           26,252       9,824
intangible assets

Restructuring         -            93              -            656
charges

Total operating       183,532      140,358         627,450      342,119
expenses

Operating income      32,674       28,799          113,192      71,122

Interest income       498          1,053           1,184        4,037

Interest expense      (7,542  )    (3,751  )       (24,547 )    (3,751  )

Other income, net     567          492             698          718

Income before         26,197       26,593          90,527       72,126
income taxes

Provision for         10,042       10,427          38,052       29,220
income taxes

Net income (b)      $ 16,155     $ 16,166        $ 52,475     $ 42,906

Income allocated
to participating      (1,222  )    (982    )       (3,491  )    (2,710  )
securities (b)

Net income
applicable to       $ 14,933     $ 15,184        $ 48,984     $ 40,196
common
stockholders (b)

Basic net income
per common share    $ 0.18       $ 0.20          $ 0.59       $ 0.57
(b)

Shares used to
calculate basic       84,028       74,108          83,372       70,382
net income per
common share(b)

Diluted net income
per common share    $ 0.18       $ 0.20          $ 0.58       $ 0.56
(b)

Shares used to
calculate diluted     84,688       74,865          83,807       71,156
net income per
common share(b)

Shares outstanding    84,236       81,785          84,236       81,785
at end of period

(a) Stock-based
compensation was
allocated as
follows:

Cost of revenues -  $ 201        $ 381           $ 728        $ 775
services

Cost of revenues -    20           -               20           -
products

Sales and             1,421        2,135           4,120        5,528
marketing

Technology and        1,202        2,664           3,713        5,263
development

General and           6,748        4,775           20,623       16,540
administrative

Total stock-based   $ 9,592      $ 9,955         $ 29,204     $ 28,106
compensation

(b) The Company computes earnings per share in accordance with Financial
Accounting Standards Board ("FASB") Accounting Standards Codification ("ASC")
260, which requires the allocation of net income between common stockholders and
participating securities when computing earnings per share. ASC 260 has been
retroactively applied to the company's unaudited condensed consolidated
statement of operations for the quarter and nine months ended September 30, 2008
and did not have a material impact on the calculation of basic or diluted net
income per share applicable to common stockholders.




UNITED ONLINE, INC.

Unaudited Reconciliations of Non-GAAP Financial Data

(in thousands)

Unaudited Reconciliation of Operating Income to Adjusted Operating Income Before
Depreciation and Amortization (OIBDA)(1)

                    Quarter Ended September 30,  Nine Months Ended September 30,

                    2009      2008               2009       2008

Operating income    $ 32,674  $ 28,799           $ 113,192  $ 71,122

Depreciation          6,177     5,348              18,809     15,673

Amortization of       9,013     4,966              26,252     9,824
intangible assets

Operating income
before                47,864    39,113             158,253    96,619
depreciation and
amortization

Stock-based           9,592     9,955              29,204     28,106
compensation

Restructuring         -         93                 -          656
charges

Adjusted operating
income before       $ 57,456  $ 49,161           $ 187,457  $ 125,381
depreciation and
amortization

Unaudited Reconciliation of Segment Income from Operations to Segment Adjusted
OIBDA(1)

                    Quarter Ended September 30,  Nine Months Ended September 30,

                    2009      2008               2009       2008

FTD:

Segment income      $ 15,253  $ 8,184            $ 58,392   $ 8,184
from operations

Stock-based           2,005     -                  6,058      -
compensation

Segment adjusted
operating income
before              $ 17,258  $ 8,184            $ 64,450   $ 8,184
depreciation and
amortization

Classmates Media:

Segment income      $ 16,998  $ 12,158           $ 43,276   $ 28,048
from operations

Stock-based           3,451     3,435              10,881     10,006
compensation

Segment adjusted
operating income
before              $ 20,449  $ 15,593           $ 54,157   $ 38,054
depreciation and
amortization

Communications:

Segment income      $ 15,613  $ 18,771           $ 56,585   $ 60,387
from operations

Stock-based           4,136     6,520              12,265     18,100
compensation

Restructuring         -         93                 -          656
charges

Segment adjusted
operating income
before              $ 19,749  $ 25,384           $ 68,850   $ 79,143
depreciation and
amortization




UNITED ONLINE, INC.

Unaudited Reconciliation of Net Income to Adjusted Net Income(2)

(in thousands, except per share amounts)

                    Quarter Ended September 30,  Nine Months Ended September 30,

                    2009        2008             2009         2008

Net income          $ 16,155    $ 16,166         $ 52,475     $ 42,906

Income allocated
to participating      (1,222 )    (982   )         (3,815  )    (2,710  )
securities

Net income
applicable to         14,933      15,184           48,660       40,196
common
stockholders

Add:

Stock-based           9,592       9,955            29,204       28,106
compensation

Amortization of       9,013       4,966            26,252       9,824
intangible assets

Restructuring         -           93               -            656
charges

                      33,538      30,198           104,116      78,782

Income tax effect
of adjusting          (5,259 )    (4,779 )         (15,706 )    (11,620 )
entries

Adjusted net
income applicable   $ 28,279    $ 25,419         $ 88,410     $ 67,162
to common
stockholders

GAAP Earnings Per
Share:

Basic net income    $ 0.18      $ 0.20           $ 0.59       $ 0.57
per common share

Shares used to
calculate basic       84,028      74,108           83,372       70,382
net income per
common share

Diluted net income  $ 0.18      $ 0.20           $ 0.58       $ 0.56
per common share

Shares used to
calculate diluted     84,688      74,865           83,807       71,156
net income per
common share

Adjusted Earnings
Per Share:

Adjusted basic net
income per common   $ 0.34      $ 0.34           $ 1.06       $ 0.95
share

Shares used to
calculate adjusted    84,028      74,108           83,372       70,382
basic net income
per common share

Adjusted diluted
net income per      $ 0.33      $ 0.34           $ 1.05       $ 0.94
common share(a)

Shares used to
calculate adjusted
diluted net income    84,878      74,985           84,075       71,161
per common share
(a)

(a) Includes the adjustment of shares used to calculate diluted net income per
common share resulting from the elimination of stock-based compensation.




UNITED ONLINE, INC.

Unaudited Condensed Consolidated Balance Sheets

(in thousands)

                                            September 30,  December 31,

                                            2009           2008

ASSETS

Cash and cash equivalents                   $ 121,424      $ 104,514

Accounts receivable, net                      52,288         58,901

Deferred tax assets, net                      14,867         16,170

Property and equipment, net                   60,501         61,822

Goodwill and intangible assets, net           762,906        779,584

Other assets                                  41,740         52,536

Total assets                                $ 1,053,726    $ 1,073,527

LIABILITIES AND STOCKHOLDERS' EQUITY

Accounts payable                            $ 55,230       $ 83,372

Accrued liabilities                           39,011         43,148

Member redemption liability                   24,890         25,976

Deferred revenue                              80,862         83,261

Debt, net of discounts                        374,011        413,477

Deferred tax liabilities, net                 48,139         60,834

Other liabilities                             19,541         19,342

Total liabilities                             641,684        729,410

Stockholders' equity                          412,042        344,117

Total liabilities and stockholders' equity  $ 1,053,726    $ 1,073,527




UNITED ONLINE, INC.

Unaudited Condensed Consolidated Statements of Cash Flows

(in thousands)

                    Quarter Ended September 30,  Nine Months Ended September 30,

                    2009         2008            2009         2008

CASH FLOWS FROM
OPERATING
ACTIVITIES:

Net income          $ 16,155     $ 16,166        $ 52,475     $ 42,906

Adjustments to
reconcile net
income to net cash
provided by
operating
activities:

Depreciation,
amortization and      24,782       20,269          74,265       53,603
stock-based
compensation

Accretion of
discounts and         1,061        447             3,883        447
amortization of
debt issue costs

Provision for
doubtful accounts     1,811        402             4,687        988
receivable

Deferred taxes and    1,130        3,802           (4,089  )    3,907
other

Tax benefits
(shortfalls) from     (1,078  )    161             (2,704  )    386
equity awards

Excess tax
benefits from         (81     )    (75      )      (94     )    (339     )
equity awards

Change in
operating assets
and liabilities
(excluding the
effects of
acquisitions):

Accounts              (4,638  )    2,779           2,211        4,066
receivable

Other assets          2,466        (1,700   )      10,312       5,073

Accounts payable
and accrued           (9,905  )    (6,201   )      (33,933 )    (20,411  )
liabilities

Member redemption     74           (340     )      (1,086  )    1,787
liability

Deferred revenue      (3,049  )    1,629           (1,254  )    9,916

Other liabilities     (507    )    (1,848   )      (398    )    (1,748   )

Net cash provided
by operating          28,221       35,491          104,275      100,581
activities

CASH FLOWS FROM
INVESTING
ACTIVITIES:

Purchases of
property and          (4,758  )    (4,227   )      (17,190 )    (11,483  )
equipment

Purchases of
short-term            -            -               -            (120,378 )
investments

Proceeds from
maturities of         -            34,465          -            82,765
short-term
investments

Proceeds from
sales of              -            91,841          -            106,364
short-term
investments

Cash paid for
acquisitions, net     -            (303,995 )      -            (307,160 )
of cash acquired

Proceeds from
sales of assets,      -            16              14           45
net

Net cash used for
investing             (4,758  )    (181,900 )      (17,176 )    (249,847 )
activities

CASH FLOWS FROM
FINANCING
ACTIVITIES:

Proceeds from term    -            421,041         -            421,041
loans and revolver

Payments on term      (9,452  )    (302,280 )      (42,930 )    (302,280 )
loans and revolver

Payments on           -            (5       )      -            (13      )
capital leases

Payments for debt     -            (249     )      -            (249     )
issue costs

Proceeds from
exercises of stock    410          618             535          1,661
options

Proceeds from
employee stock        -            -               2,490        2,576
purchase plan

Repurchases of        (1,843  )    (1,257   )      (5,217  )    (8,381   )
common stock

Payments for          (9,203  )    (14,857  )      (27,118 )    (44,326  )
dividends

Excess tax
benefits from         81           75              94           339
equity awards

Net cash provided
by (used for)         (20,007 )    103,086         (72,146 )    70,368
financing
activities

Effect of foreign
currency exchange
rate changes on       546          (674     )      1,957        (939     )
cash and cash
equivalents

Change in cash and    4,002        (43,997  )      16,910       (79,837  )
cash equivalents

Cash and cash
equivalents,          117,422      113,667         104,514      149,507
beginning of
period

Cash and cash
equivalents, end    $ 121,424    $ 69,670        $ 121,424    $ 69,670
of period




UNITED ONLINE, INC.

Unaudited Reconciliation of Net Cash Provided by Operating Activities to Free
Cash Flow(4)

(in thousands)

                   Quarter Ended September 30,  Nine Months Ended September 30,

                   2009        2008             2009         2008

Net cash provided
by operating       $ 28,221    $ 35,491         $ 104,275    $ 100,581
activities

Add (deduct):

Capital              (4,758 )    (4,227 )         (17,190 )    (11,483 )
expenditures

Excess tax
benefits from        81          75               94           339
equity awards

Cash paid for
restructuring        -           119              -            546
charges

Free cash flow     $ 23,544    $ 31,458         $ 87,179     $ 89,983




UNITED ONLINE, INC.

Unaudited Segment Information

(in thousands)

                    Quarter Ended September 30,  Nine Months Ended September 30,

                    2009         2008            2009         2008

FTD

Revenues:

Services            $ 28,535     $ 13,122        $ 93,690     $ 13,122

Products              77,869       35,158          305,723      35,158

Advertising           1,122        -               5,316        -

Total revenues        107,526      48,280          404,729      48,280

Operating
expenses:

Cost of revenues      62,995       28,272          238,701      28,272

Sales and             16,757       7,247           67,684       7,247
marketing

Technology and        3,462        914             10,319       914
development

General and           10,236       4,081           33,100       4,081
administrative

Amortization of       6,698        2,719           19,891       2,719
intangible assets

Total operating       100,148      43,233          369,695      43,233
expenses

Operating income      7,378        5,047           35,034       5,047

Depreciation          1,177        418             3,467        418

Amortization          6,698        2,719           19,891       2,719

Segment income        15,253       8,184           58,392       8,184
from operations

Stock-based           2,005        -               6,058        -
compensation

Segment adjusted
operating income
before              $ 17,258     $ 8,184         $ 64,450     $ 8,184
depreciation and
amortization

Classmates Media

Revenues:

Services            $ 38,283     $ 36,386        $ 115,222    $ 101,761

Advertising           20,399       22,360          60,088       65,882

Total revenues        58,682       58,746          175,310      167,643

Operating
expenses:

Cost of revenues      9,416        11,407          30,206       33,158

Sales and             19,229       21,576          58,318       62,207
marketing

Technology and        6,299        6,102           21,148       17,028
development

General and           9,288        9,679           30,074       33,529
administrative

Amortization of       2,053        1,984           5,572        6,119
intangible assets

Total operating       46,285       50,748          145,318      152,041
expenses

Operating income      12,397       7,998           29,992       15,602

Depreciation          2,548        2,176           7,712        6,327

Amortization          2,053        1,984           5,572        6,119

Segment income        16,998       12,158          43,276       28,048
from operations

Stock-based           3,451        3,435           10,881       10,006
compensation

Segment adjusted
operating income
before              $ 20,449     $ 15,593        $ 54,157     $ 38,054
depreciation and
amortization

Communications

Revenues:

Services            $ 42,050     $ 53,208        $ 135,757    $ 168,763

Advertising           8,629        8,923           27,047       28,555

Total revenues        50,679       62,131          162,804      197,318

Operating
expenses:

Cost of revenues      12,187       15,165          38,608       48,083

Sales and             10,805       13,553          31,612       45,512
marketing

Technology and        5,939        7,967           18,170       22,464
development

General and           8,587        9,336           25,460       29,144
administrative

Amortization of       262          263             788          986
intangible assets

Restructuring         -            93              -            656
charges

Total operating       37,780       46,377          114,638      146,845
expenses

Operating income      12,899       15,754          48,166       50,473

Depreciation          2,452        2,754           7,630        8,928

Amortization          262          263             789          986

Segment income        15,613       18,771          56,585       60,387
from operations

Stock-based           4,136        6,520           12,265       18,100
compensation

Restructuring         -            93              -            656
charges

Segment adjusted
operating income
before              $ 19,749     $ 25,384        $ 68,850     $ 79,143
depreciation and
amortization

Consolidated
adjusted operating
income before       $ 57,456     $ 49,161        $ 187,457    $ 125,381
depreciation and
amortization

Reconciliation of
segment revenues
to consolidated
revenues:

FTD                 $ 107,526    $ 48,280        $ 404,729    $ 48,280

Classmates Media      58,682       58,746          175,310      167,643

Communications        50,679       62,131          162,804      197,318

Intersegment          (681    )    -               (2,201  )    -
eliminations

Consolidated        $ 216,206    $ 169,157       $ 740,642    $ 413,241
revenues

Reconciliation of
segment operating
expenses to
consolidated
operating
expenses:

FTD                 $ 100,148    $ 43,233        $ 369,695    $ 43,233

Classmates Media      46,285       50,748          145,318      152,041

Communications        37,780       46,377          114,638      146,845

Intersegment          (681    )    -               (2,201  )    -
eliminations

Consolidated        $ 183,532    $ 140,358       $ 627,450    $ 342,119
operating expenses

Reconciliation of
segment income
from operations to
consolidated
operating income:

FTD                 $ 15,253     $ 8,184         $ 58,392     $ 8,184

Classmates Media      16,998       12,158          43,276       28,048

Communications        15,613       18,771          56,585       60,387

Total segment
income from           47,864       39,113          158,253      96,619
operations

Depreciation          (6,177  )    (5,348  )       (18,809 )    (15,673 )

Amortization of       (9,013  )    (4,966  )       (26,252 )    (9,824  )
intangible assets

Consolidated        $ 32,674     $ 28,799        $ 113,192    $ 71,122
operating income




UNITED ONLINE, INC.

Unaudited Selected Quarterly Historical Key Metrics (a)

                 September    June 30,     March 31,    December     September
                 30,                                    31,          30,
                              2009         2009
                 2009                                   2008         2008

Consolidated:

Revenues (in     $ 216,206    $ 260,789    $ 263,647    $ 256,162    $ 169,157
thousands)

FTD:

Basis of                                                             Combined
Presentation(b)

Revenues (in     $ 107,526    $ 149,216    $ 147,987    $ 133,685    $ 121,427
thousands)

% of
consolidated       50      %    57      %    56      %    52      %    N/A
revenues

Consumer orders
(5) (in            1,075        1,711        1,691        1,467        1,154
thousands)

Average order    $ 61.29      $ 59.78      $ 57.70      $ 58.80      $ 64.37
value(5)

Average foreign
currency           1.64         1.55         1.43         1.56         1.90
exchange rate:
GBP to USD

Classmates
Media:

Segment
revenues (in     $ 58,682     $ 58,155     $ 58,473     $ 62,592     $ 58,746
thousands)

% of
consolidated       27      %    22      %    22      %    24      %    35      %
revenues

Pay accounts       4,785        4,621        4,563        4,319        4,087
(in thousands)

Segment churn      3.8     %    4.3     %    4.1     %    4.4     %    4.1     %
(c)

ARPU(d)          $ 2.71       $ 2.81       $ 2.87       $ 2.98       $ 3.07

Segment active
accounts(in        16.9         16.4         16.8         16.0         15.5
millions)

Communications:

Segment
revenues (in     $ 50,679     $ 54,147     $ 57,978     $ 60,120     $ 62,131
thousands)

% of
consolidated       23      %    21      %    22      %    23      %    37      %
revenues

Pay accounts
(in thousands):

Access             1,118        1,203        1,316        1,388        1,468

Other              322          329          337          347          353

Total
Communications     1,440        1,532        1,653        1,735        1,821
pay accounts

Segment churn      4.6     %    4.9     %    4.8     %    4.3     %    4.4     %
(c)

ARPU(d)          $ 9.43       $ 9.55       $ 9.45       $ 9.31       $ 9.49

Segment active
accounts(in        2.3          2.4          2.6          2.7          2.8
millions)

(a) More information on the financial results for these quarters can be found in
the company's filings with the Securities and Exchange Commission.

(b) Combined quarterly results were calculated by adding historical results
prior to the FTD acquisition (July 1, 2008 through August 25, 2008) to FTD's
results following the acquisition (August 26, 2008 through September 30, 2008).
The company has not verified the accuracy of the pre-acquisition historical
results of FTD and makes no representations with respect to such information.

(c) Churn is calculated as the total number of pay accounts that terminated or
expired in a period divided by the average number of pay accounts for the same
period, divided by the number of months in that period.

(d) ARPU is calculated by dividing billable services revenues for a period by
the average number of pay accounts for that period, divided by the number of
months in that period.




    Source: United Online, Inc.


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