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Upstart Announces Fourth Quarter and Full Year 2022 Results

February 14, 2023 4:05 PM

SAN MATEO, Calif.--(BUSINESS WIRE)-- Upstart Holdings, Inc. (NASDAQ: UPST), a leading artificial intelligence (AI) lending marketplace, today announced financial results for its fourth quarter and fiscal year 2022 ended December 31, 2022. Upstart will host a conference call and webcast at 1:30 p.m. Pacific Time today. An earnings presentation and link to the webcast are available at ir.upstart.com.

“Despite the economic headwinds of 2022 and continued funding challenges that have impacted our financial results, we’re a much better company than we were a year ago,” said Dave Girouard, co-founder and CEO of Upstart. “We begin the new year with more advanced technology, faster AI model development, dramatically more training data, and a strengthened leadership team. We’re on an important journey to reinvent credit so that it works for everyone and excited to remind the world what Upstart is capable of.”

Fourth Quarter 2022 Financial Highlights

Fiscal Year 2022 Financial Highlights

Financial Outlook

For the first quarter of 2023, Upstart expects:

Upstart has not reconciled the forward-looking non-GAAP measures above to comparable forward-looking GAAP measures because of the potential variability and uncertainty of incurring these costs and expenses in the future. Accordingly, a reconciliation is not available without unreasonable effort.

Key Operating Metrics and Non-GAAP Financial Measures

For a description of our key operating measures, please see the section titled “Key Operating Metrics” below.

Reconciliations of non-GAAP financial measures to the most directly comparable financial results as determined in accordance with GAAP are included at the end of this press release following the accompanying financial data. For a description of these non-GAAP financial measures, including the reasons management uses each measure, please see the section titled “About Non-GAAP Financial Measures” below.

Conference Call and Webcast

About Upstart

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart’s AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than two-thirds of Upstart loans are approved instantly and are fully automated. Upstart was founded by ex-Googlers in 2012 and is based in San Mateo, California and Columbus, Ohio.

Forward-Looking Statements

This press release contains forward-looking statements, including but not limited to, statements regarding our outlook for the first quarter of 2023. You can identify forward-looking statements by the fact that they do not relate strictly to historical or current facts. These statements may include words such as "anticipate", "estimate", "expect", "project", "plan", "intend", “target”, “aim”, "believe", "may", "will", "should", “becoming”, “look forward”, “could”, "can have", "likely" and other words and terms of similar meaning in connection with any discussion of the timing or nature of future operating or financial performance or other events. Forward-looking statements give our current expectations and projections relating to our financial condition; macroeconomic factors; plans; objectives; product development; growth opportunities; assumptions; risks; future performance; business; investments; and results of operations, including revenue (including revenue from fees and net interest income (loss)), contribution margin, net income (loss), non-GAAP adjusted net income (loss), adjusted EBITDA, adjusted EBITDA margin, basic weighted-average share count and diluted weighted-average share count. Neither we nor any other person assumes responsibility for the accuracy and completeness of any of these forward-looking statements. The forward-looking statements included in this press release and on the related teleconference call relate only to events as of the date hereof. Upstart undertakes no obligation to update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

All forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially from those that we expected. More information about factors that could affect our results of operations and risks and uncertainties are provided in our public filings with the Securities and Exchange Commission, copies of which may be obtained by visiting our investor relations website at www.upstart.com or the SEC’s website at www.sec.gov. These risks and uncertainties include, but are not limited to, our future growth prospects and financial performance; our ability to manage the adverse effects of macroeconomic conditions and disruptions in the credit markets, including inflation and related monetary policy changes, such as increasing interest rates; our ability to access sufficient loan funding, including in the securitization and whole loan sale markets; the effectiveness of our credit decisioning models and risk management efforts; geopolitical events, such as the Russia-Ukraine conflict; our ability to retain existing, and attract new, lending partners; and our ability to operate successfully in a highly-regulated industry.

Key Operating Metrics

We review a number of operating metrics, including transaction volume, dollars; transaction volume, number of loans; and conversion rate to evaluate our business, measure our performance, identify trends affecting our business, formulate business plans and make strategic decisions.

We define “transaction volume, dollars” as the total principal of loans transacted on our platform between a borrower and the originating bank during the period presented. We define “transaction volume, number of loans” as the number of loans facilitated on our platform between a borrower and the originating bank during the period presented. We believe these metrics are good proxies for our overall scale and reach as a platform.

We define “conversion rate” as the number of loans transacted in a period divided by the number of rate inquiries received that we estimate to be legitimate, which we record when a borrower requests a loan offer on our platform. We track this metric to understand the impact of improvements to the efficiency of our borrower funnel on our overall growth.

About Non-GAAP Financial Measures

In addition to our results determined in accordance with generally accepted accounting principles in the United States (“GAAP”), we believe the non-GAAP measures of contribution profit, contribution margin, adjusted EBITDA, adjusted EBITDA margin, adjusted net income (loss), and adjusted net income (loss) per share are useful in evaluating our operating performance. Certain of these non-GAAP measures exclude stock-based compensation and certain payroll tax expense, expense on convertible notes, depreciation, amortization, and other non-operating expenses. We exclude stock-based compensation, expense on convertible notes and other non-operating expenses because they are non-cash in nature and excluded in order to facilitate comparisons to other companies’ results.

We believe non-GAAP information is useful in evaluating the operating results, ongoing operations, and for internal planning and forecasting purposes. We also believe that non-GAAP financial measures provide consistency and comparability with past financial performance and assist investors with comparing Upstart to other companies, some of which use similar non-GAAP financial measures to supplement their GAAP results. Non-GAAP financial measures are presented for supplemental informational purposes only and should not be considered a substitute for financial information presented in accordance with GAAP and may be different from similarly titled non-GAAP financial measures used by other companies.

Key limitations of our non-GAAP financial measures include:

Reconciliation tables of the most comparable GAAP financial measures to the non-GAAP financial measures used in this press release are included below.

UPSTART HOLDINGS, INC.

CONSOLIDATED BALANCE SHEETS

(In Thousands, Except Share and Per Share Data)

December 31,

December 31,

2021

2022

Assets

Cash

$

986,608

$

422,411

Restricted cash

204,633

110,056

Loans (at fair value)

252,477

1,010,421

Property, equipment, and software, net

24,259

44,168

Operating lease right of use assets

96,118

86,335

Non-marketable equity securities

40,000

41,250

Goodwill

67,062

67,062

Intangible assets, net

19,906

15,631

Other assets (includes $18,388 and $42,648 at fair value as of December 31, 2021 and December 31, 2022, respectively)

129,392

138,720

Total assets

$

1,820,455

$

1,936,054

Liabilities and Stockholders’ Equity

Liabilities:

Accounts payable

$

6,563

$

18,715

Payable to investors

107,598

90,777

Borrowings

695,432

986,394

Accrued expenses and other liabilities (includes $13,095 and $8,820 at fair value as of December 31, 2021 and December 31, 2022, respectively)

103,418

66,946

Operating lease liabilities

100,366

100,787

Total liabilities

1,013,377

1,263,619

Stockholders’ equity:

Common stock, $0.0001 par value; 700,000,000 shares authorized; 83,659,665 and 81,259,676, shares issued and outstanding as of December 31, 2021 and December 31, 2022, respectively

8

8

Additional paid-in capital

740,849

714,871

Retained earnings

66,221

(42,444

)

Total stockholders’ equity

807,078

672,435

Total liabilities and stockholders’ equity

$

1,820,455

$

1,936,054

UPSTART HOLDINGS, INC.

CONSOLIDATED STATEMENTS OF OPERATIONS and COMPREHENSIVE INCOME (LOSS)

(In Thousands, Except Share and Per Share Data)

(Unaudited)

Three Months Ended
December 31,

Year Ended
December 31,

2021

2022

2021

2022

Revenue:

Revenue from fees, net

$

287,387

$

155,597

$

801,275

$

907,272

Interest income and fair value adjustments, net:

Interest income

8,614

39,292

20,634

105,580

Interest expense

(478

)

(4,521

)

(3,274

)

(10,843

)

Fair value and other adjustments

9,325

(43,455

)

29,954

(159,565

)

Total interest income and fair value adjustments, net

17,461

(8,684

)

47,314

(64,828

)

Total revenue

304,848

146,913

848,589

842,444

Total operating expenses:

Sales and marketing

114,815

50,753

333,453

345,776

Customer operations

41,049

43,487

117,579

187,994

Engineering and product development

46,495

64,029

133,999

237,247

General, administrative, and other

42,075

47,142

122,677

185,290

Total operating expenses

244,434

205,411

707,708

956,307

Income (loss) from operations

60,414

(58,498

)

140,881

(113,863

)

Other income (expense), net

22

3,944

(5,174

)

9,473

Expense on warrants and convertible notes, net

(1,169

)

(1,173

)

(1,976

)

(4,684

)

Net income (loss) before income taxes

59,267

(55,727

)

133,731

(109,074

)

(Benefit) provision for income taxes

323

(464

)

(1,712

)

(409

)

Net income (loss)

$

58,944

$

(55,263

)

$

135,443

$

(108,665

)

Net income (loss) per share, basic

$

0.71

$

(0.67

)

$

1.73

$

(1.31

)

Net income (loss) per share, diluted

$

0.61

$

(0.67

)

$

1.43

$

(1.31

)

Weighted-average number of shares outstanding used in computing net income (loss) per share, basic

82,616,735

82,230,427

78,106,359

82,771,268

Weighted-average number of shares outstanding used in computing net income (loss) per share, diluted

98,804,259

82,230,427

94,772,641

82,771,268

UPSTART HOLDINGS, INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS

(In Thousands)

Year Ended
December 31,

2021

2022

Cash flows from operating activities

Net income (loss)

$

135,443

$

(108,665

)

Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:

Change in fair value of financial instruments

(228

)

168,878

Stock-based compensation

73,186

125,945

Gain on loan servicing arrangement, net

(6,916

)

(28,739

)

Depreciation and amortization

7,541

13,513

Non-cash interest expense

1,983

3,047

Net changes in operating assets and liabilities:

Purchase of loans held-for-sale

(8,932,604

)

(7,807,429

)

Proceeds from sale of loans held-for-sale

8,826,045

6,828,617

Principal payments received for loans held-for-sale

8,659

152,018

Other assets

(62,042

)

4,173

Operating lease liability and right-of-use asset

3,126

10,204

Accounts payable

(7,513

)

11,878

Payable to investors

62,097

(16,821

)

Accrued expenses and other liabilities

59,576

(31,300

)

Net cash provided by (used in) operating activities

168,353

(674,681

)

Cash flows from investing activities

Purchase of loans held-for-investment

(159,398

)

(149,298

)

Proceeds from sale of loans held-for-investment

51,403

14,289

Principal payments received for loans held-for-investment

24,532

43,311

Principal payments received for notes receivable and repayments of residual certificates

11,458

6,736

Purchase of non-marketable equity security

(40,000

)

(1,250

)

Purchase of property and equipment

(8,427

)

(8,825

)

Capitalized software costs

(6,688

)

(14,088

)

Purchase of certificates of deposit

-

(5,000

)

Acquisition, net of cash required

(16,757

)

-

Net cash used in investing activities

(143,877

)

(114,125

)

Cash flows from financing activities

Proceeds from secondary offering, net of underwriting discounts, commissions, and offering costs

263,931

-

Proceeds from borrowings

718,422

688,813

Payment of debt issuance costs

(15,727

)

-

Purchase of capped calls

(58,523

)

-

Taxes paid related to net share settlement of equity awards

(236

)

(16

)

Repayments of borrowings

(71,316

)

(400,898

)

Proceeds from issuance of common stock under employee stock purchase plan

4,145

7,662

Proceeds from exercise of stock options

14,736

12,354

Repurchases of common stock

-

(177,883

)

Net cash provided by financing activities

855,432

130,032

Change in cash and restricted cash

879,908

(658,774

)

Cash and restricted cash at beginning of year

311,333

1,191,241

Cash and restricted cash at end of year

$

1,191,241

$

532,467

UPSTART HOLDINGS, INC.

RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES

(In Thousands, Except Share and Per Share Data)

(Unaudited)

Three Months Ended
December 31,

Year Ended
December 31,

2021

2022

2021

2022

Revenue from fees, net

$

287,387

$

155,597

$

801,275

$

907,272

Income (loss) from operations

60,414

(58,498

)

140,881

(113,863

)

Operating Margin

21

%

(38

)%

18

%

(13

)%

Sales and marketing, net of borrower acquisition costs(1)

$

11,364

$

11,153

$

25,840

$

43,063

Customer operations, net of borrower verification and servicing costs(2)

6,596

9,458

21,797

30,186

Engineering and product development

46,495

64,029

133,999

237,247

General, administrative, and other

42,075

47,142

122,677

185,290

Interest income and fair value adjustments, net

(17,461

)

8,684

(47,314

)

64,828

Contribution Profit

$

149,483

$

81,968

$

397,880

$

446,751

Contribution Margin

52

%

53

%

50

%

49

%

_________

(1)

Borrower acquisition costs were $103.5 million and $39.6 million for the three months ended December 31, 2021 and 2022, respectively, and were $307.6 million and $302.7 million for the year ended December 31, 2021 and 2022, respectively. Borrower acquisition costs consist of our sales and marketing expenses adjusted to exclude costs not directly attributable to attracting a new borrower, such as payroll-related expenses for our business development and marketing teams, as well as other operational, brand awareness and marketing activities.

(2)

Borrower verification and servicing costs were $34.5 million and $34.0 million for the three months ended December 31, 2021 and 2022, respectively, and were $95.8 million and $157.8 million for the year ended December 31, 2021 and 2022, respectively. Borrower verification and servicing costs consist of payroll and other personnel-related expenses for personnel engaged in loan onboarding, verification and servicing, as well as servicing system costs. It excludes payroll and personnel-related expenses and stock-based compensation for certain members of our customer operations team whose work is not directly attributable to onboarding and servicing loans.

UPSTART HOLDINGS, INC.

RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES

(In Thousands, Except Share and Per Share Data)

(Unaudited)

Three Months Ended
December 31,

Year Ended
December 31,

2021

2022

2021

2022

Total revenue

$

304,848

$

146,913

$

848,589

$

842,444

Net income (loss)

58,944

(55,263

)

135,443

(108,665

)

Net Income (loss) Margin

19

%

(38

)%

16

%

(13

)%

Adjusted to exclude the following:

Stock-based compensation and certain payroll tax expenses(1)

$

28,013

$

34,316

$

87,461

$

128,038

Depreciation and amortization

2,557

3,654

7,541

13,513

Expense on convertible notes

1,169

1,173

1,976

4,684

(Benefit) provision for income taxes

323

(464

)

(1,712

)

(409

)

Acquisition-related costs

-

-

1,237

-

Adjusted EBITDA

$

91,006

$

(16,584

)

$

231,946

$

37,161

Adjusted EBITDA Margin

30

%

(11

)%

27

%

4

%

_________

(1)

Payroll tax expenses include the employer payroll tax-related expense on employee stock transactions, as the amount is dependent on our stock price and other factors that are beyond our control and do not correlate to the operation of our business.

UPSTART HOLDINGS, INC.

RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES

(In Thousands, Except Share and Per Share Data)

(Unaudited)

Three Months Ended
December 31,

Year Ended
December 31,

2021

2022

2021

2022

Net income (loss)

$

58,944

$

(55,263

)

$

135,443

$

(108,665

)

Adjusted to exclude the following:

Stock-based compensation and certain payroll tax expenses(1)

28,013

34,316

87,461

128,038

Acquisition-related costs

-

-

1,237

-

Adjusted Net Income (Loss)

$

86,957

$

(20,947

)

$

224,141

$

19,373

Net income (loss) per share:

Basic

$

0.71

$

(0.67

)

$

1.73

$

(1.31

)

Diluted

$

0.61

$

(0.67

)

$

1.43

$

(1.31

)

Adjusted Net Income (Loss) per Share:

Basic

$

1.05

$

(0.25

)

$

2.87

$

0.23

Diluted

$

0.89

$

(0.25

)

$

2.37

$

0.21

Weighted-average common shares outstanding:

Basic

82,616,735

82,230,427

78,106,359

82,771,268

Diluted

98,804,259

82,230,427

94,772,641

92,023,924

_________

(1)

Payroll tax expenses include the employer payroll tax-related expense on employee stock transactions, as the amount is dependent on our stock price and other factors that are beyond our control and do not correlate to the operation of our business.

Press

[email protected]

Investors

Jason Schmidt

Vice President, Investor Relations

[email protected]

Source: Upstart Holdings, Inc.

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