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Form 8-K TTEC Holdings, Inc. For: Oct 01

Wed, 07 Oct 2026 16:31:00 -0400

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Form 4 TTEC Holdings, Inc. For: Oct 04 Filed by: Wagers Kenneth R III

Tue, 06 Oct 2026 16:56:00 -0400

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Form 4 TTEC Holdings, Inc. For: Oct 04 Filed by: Abou John P.

Tue, 06 Oct 2026 16:54:00 -0400

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Form 4 TTEC Holdings, Inc. For: Oct 04 Filed by: McLean Margaret B

Tue, 06 Oct 2026 16:45:00 -0400

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TTEC Recognized by Everest Group for Sixth Consecutive Year in CXM Services PEAK Matrix® Assessment for the Americas

Tue, 06 Oct 2026 09:15:00 -0400

Everest Group recognizes TTEC’s CXM capabilities across vision and strategy, scope of services, innovation and investments, and global delivery

AUSTIN, Texas, Oct. 06, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced it has been recognized by Everest Group for the sixth consecutive year in its Customer Experience Management (CXM) Services PEAK Matrix^® Assessment for the Americas. In the 2026 assessment, TTEC was positioned as a Major Contender in the Americas,

TTEC Recognized by Everest Group for Sixth Consecutive Year in CXM Services PEAK Matrix® Assessment for the Americas

Tue, 06 Oct 2026 09:15:00 -0400

Everest Group recognizes TTEC’s CXM capabilities across vision and strategy, scope of services, innovation and investments, and global delivery

TTEC Unveils CARES, a New Quality Intelligence Metric That Measures What Customers Actually Experience

Thu, 24 Sep 2026 08:30:00 -0400

New proprietary framework analyzes 100% of customer interactions to identify the issues driving customer friction and business impact

AUSTIN, Texas, Sept. 24, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today unveiled TTEC CARES, a proprietary quality intelligence framework designed to help organizations move beyond traditional quality assurance scorecards and understand what customers actually experience across every interaction.

TTEC CARES, an acronym for Conversation, Analytics, Resolution, Effort and Sentiment, uses AI-powered conversation analytics to

TTEC Unveils CARES, a New Quality Intelligence Metric That Measures What Customers Actually Experience

Thu, 24 Sep 2026 08:30:00 -0400

New proprietary framework analyzes 100% of customer interactions to identify the issues driving customer friction and business impact

TTEC CARES, an acronym for Conversation, Analytics, Resolution, Effort and Sentiment, uses AI-powered conversation analytics to

TTEC launches Cairo operation for Volkswagen Group UK under 7-year deal

Tue, 22 Sep 2026 08:03:12 -0400

TTEC Holdings (NASDAQ: TTEC) announced the launch of a customer experience operation in Cairo, Egypt, supporting Volkswagen Group UK Ltd. (VWG) as part of a seven-year strategic collaboration between the two companies.

The Cairo operation will support VWG's customer care across digital and voice channels, covering customer care, case management, connected vehicle support, and digital engagement. TTEC said the program will use its multilingual workforce and AI-enabled capabilities to serve VWG customers.

"Providing a seamless customer experience is integral to how we support our customers and our brands," said Chris Stevens, Volkswagen Group UK Head of Customer Management. "The launch of this

TTEC Launches New Automotive Customer Experience Program in Cairo

Tue, 22 Sep 2026 08:00:00 -0400

New operation expands TTEC’s automotive CX capabilities in Egypt as part of a seven-year strategic collaboration with Volkswagen Group UK Ltd.

AUSTIN, Texas, Sept. 22, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced the launch of a new customer experience operation in Cairo supporting Volkswagen Group UK Ltd. (VWG).

The new operation expands TTEC’s automotive CX capabilities in Egypt and supports VWG’s customer care operations across digital and voice channels. The program

TTEC Launches New Automotive Customer Experience Program in Cairo

Tue, 22 Sep 2026 08:00:00 -0400

New operation expands TTEC’s automotive CX capabilities in Egypt as part of a seven-year strategic collaboration with Volkswagen Group UK Ltd.

The new operation expands TTEC’s automotive CX capabilities in Egypt and supports VWG’s customer care operations across digital and voice channels. The program

TTEC Launches New Automotive Customer Experience Programme in Cairo

Tue, 22 Sep 2026 03:00:00 -0400

New operation expands TTEC’s automotive CX capabilities in Egypt as part of a seven-year strategic collaboration with Volkswagen Group UK Ltd.

The new operation expands TTEC’s automotive CX capabilities in Egypt and supports VWG’s customer care operations across digital and voice channels.

TTEC Launches New Automotive Customer Experience Programme in Cairo

Tue, 22 Sep 2026 03:00:00 -0400

New operation expands TTEC’s automotive CX capabilities in Egypt as part of a seven-year strategic collaboration with Volkswagen Group UK Ltd.

The new operation expands TTEC’s automotive CX capabilities in Egypt and supports VWG’s customer care operations across digital and voice channels.

TTEC RealSkill™ Wins Gold for Best Use of AI for Learning at 2026 Brandon Hall Group™ HCM Excellence Awards

Mon, 24 Aug 2026 08:00:00 -0400

Recognition highlights TTEC’s AI-driven approach to building workforce readiness

AUSTIN, Texas, Aug. 24, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), has been awarded Gold in the 2026 Brandon Hall Group™ HCM Excellence Awards for Best Use of AI for Learning. The recognition honors TTEC’s RealSkill™: AI-Driven Workforce Readiness program.

RealSkill uses AI-powered simulations, personalized feedback, and coaching to give employees realistic opportunities to practice skills before applying them in live

TTEC RealSkill™ Wins Gold for Best Use of AI for Learning at 2026 Brandon Hall Group™ HCM Excellence Awards

Mon, 24 Aug 2026 08:00:00 -0400

Recognition highlights TTEC’s AI-driven approach to building workforce readiness

RealSkill uses AI-powered simulations, personalized feedback, and coaching to give employees realistic opportunities to practice skills before applying them in live

Form 4 TTEC Holdings, Inc. For: Jul 24 Filed by: McLean Margaret B

Fri, 21 Aug 2026 16:51:00 -0400

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Form 4 TTEC Holdings, Inc. For: Jul 24 Filed by: McLean Margaret B

Fri, 21 Aug 2026 16:51:00 -0400

si-local-file:///var/storage/secattach/20260821/26962091.html

Form 4 TTEC Holdings, Inc. For: Jul 24 Filed by: Wagers Kenneth R III

Fri, 21 Aug 2026 16:49:00 -0400

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Form 4 TTEC Holdings, Inc. For: Jul 24 Filed by: Wagers Kenneth R III

Fri, 21 Aug 2026 16:49:00 -0400

si-local-file:///var/storage/secattach/20260821/26962062.html

Form 4 TTEC Holdings, Inc. For: Aug 05 Filed by: Abou John P.

Fri, 21 Aug 2026 16:47:00 -0400

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Form 4 TTEC Holdings, Inc. For: Aug 05 Filed by: Abou John P.

Fri, 21 Aug 2026 16:47:00 -0400

si-local-file:///var/storage/secattach/20260821/26962007.html

Form 4 TTEC Holdings, Inc. For: Jul 24 Filed by: BROWN CHRISTOPHER (JOHN)

Fri, 21 Aug 2026 16:45:00 -0400

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Form 4 TTEC Holdings, Inc. For: Jul 24 Filed by: BROWN CHRISTOPHER (JOHN)

Fri, 21 Aug 2026 16:45:00 -0400

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New TTEC Digital study finds that while AI adoption is nearly universal, most models, processes, and teams aren’t ready to realize ROI

Mon, 17 Aug 2026 08:00:00 -0400

A study of 150 CX and IT leaders found no organization achieved meaningful AI-driven cost reductions, prompting companies to plan data, governance, and operating model updates for 2027

AUSTIN, Texas, Aug. 17, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today released new research by TTEC Digital showing that despite widespread enterprise AI adoption, many organizations are struggling to realize noticeable financial returns due to outdated operating models, fragmented data, and weak governance.

The

New TTEC Digital study finds that while AI adoption is nearly universal, most models, processes, and teams aren’t ready to realize ROI

Mon, 17 Aug 2026 08:00:00 -0400

A study of 150 CX and IT leaders found no organization achieved meaningful AI-driven cost reductions, prompting companies to plan data, governance, and operating model updates for 2027

The