UPS launches Secure Commerce suite for supply chain risk management
UPS (NYSE: UPS) has launched UPS Secure Commerce, a portfolio of supply chain solutions designed to help businesses manage fraud, shipment loss, and operational risk across carriers and transportation modes, according to a company press release.
The suite consolidates three existing UPS offerings: InsureShield Shipping Insurance for shipment protection and claims recovery, Parcel Pro for high-value and specialty shipment protection, and CommerceShield technology for e-commerce risk mitigation.
UPS said it protected 1.4 million shippers and insured 62 million packages in 2025, with 97% of claims resolved within five days or less.
"Commerce is becoming more connected, more digital and more complex," said UPS Chief Digital and Technology Officer Bala Subramanian. "With UPS Secure Commerce, we are bringing together decades of data and expertise – with our agentic Artificial Intelligence – to help customers move from reactive to proactive supply chain management."

The press release cited data showing global retail e-commerce sales reached an estimated $6.4 trillion in 2025, with reported fraud losses representing roughly 3.2% of e-commerce revenue.
Apparel brand Buru is among early users of the service. Co-founder Brett Hutchinson said that before working with UPS, processing a single claim took 20 to 25 minutes and at least a week to resolve. Since adopting the UPS solution, claims are filed in minutes and typically resolved within 24 hours.
UPS reported 2025 revenue of $88.7 billion and operates in more than 200 countries and territories.

