Now you can text DoorDash your order, restock your groceries faster, and score savings effortlessly

Takeaways

• Ordering is now as simple as sending a text. No app, no browsing. Just text DoorDash what you want, the way you'd send a message to a friend, and it finds it, builds the cart, and checks out for you.
• Designed to take tasks off your plate. From weekly grocery restocks to dinner with the family, ask DoorDash in-app or by text to order what you need. It already knows your usual picks and scans for cheaper equivalents as you shop to help you save.
• Do more of what you love. Over time, we’ll bring the speed, personalization and convenience to even more of your daily household tasks so you have more time to spend on what matters most.

SAN FRANCISCO--(BUSINESS WIRE)-- Starting today, DoorDash is introducing a new way to order by text, while adding even more ways to restock your groceries faster and score savings effortlessly. This launch expands on Ask DoorDash, our in-app assistant designed to help you find exactly what you want to order.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260930439642/en/

With more than 800,000 menu items and grocery products available to an average person in the U.S.* to choose from on DoorDash, now it's easier than ever to zero in on exactly what you want and where to find it, so you can get more done with less work.

Finding Exactly What You Want on DoorDash Is Now As Simple As Sending A Text

Sometimes you don't want to tap through menus or browse to build a cart. You’re mid-meeting, walking the dog, or juggling errands, and you just need food to show up.

In just three months since launch, DoorDash users have already discovered more than 40,000 new restaurants** using Ask DoorDash with nearly half** of Ask DoorDash restaurant orders going to local spots the consumer has never tried before — finally an easy way to answer one of life’s hardest questions: what’s for dinner?

Now you can just text DoorDash. Here’s how it works:

• Text what you’re craving: Ask for a specific dish, request a local recommendation based on your mood, or simply reorder your go-to Friday night meal for the family.
• Skip the search: DoorDash searches local spots, scans menus, and suggests a cart based on what you’re in the mood for. It even texts you photos of the food it recommends right from the restaurant’s store page on the DoorDash app.
• Truly personalized ordering: Text "order my usual" and it knows you mean your Friday night order — no need to spell out the dish, the modifiers, or the restaurant. It already knows whether you skip cilantro, always add extra sauce, or never miss dessert. The more you order, the more it learns, and if you want, it can message you proactively to ask if you want your usual coffee order based on your daily habits.
• Manage group preferences with ease: Ordering for large groups is never easy, especially when everyone wants something different. It can handle mixed dietary preferences and different quantities in one order, so you're not the one juggling everyone's requests.
• Checkout without ever opening the app: Confirm your order right inside the text thread and it manages checkout.

It’s less like traditional online ordering and more like texting a friend while they’re standing in line at your local coffee shop: they already know your milk preference and can order your usual, or send you the menu so you can tell them what you want. Then they place the order and bring it to you.

“Managing tasks like ordering lunch or groceries shouldn't feel like work,” said Andy Fang, co-founder of DoorDash. “We built a personal shopper that helps you discover and compare thousands of items while identifying ways for you to save on DoorDash. We’re excited to see how people let us handle more of their daily needs, like putting your usual protein bowl or morning latte on autopilot. Longer term, we’ll continue to find ways to make DoorDash even more useful before you need to ask.”

Starting today, DoorDash users in the U.S. can apply to try the experience in beta by joining the waitlist at doordash.com/text.

Smarter Restocks, Bigger Savings: Upgrade Your Grocery Run

Simplify your weekly shopping and help stretch your dollar further with new in-app updates:

Restock with a Tap: Over 30% of*** grocery orders through Ask DoorDash are routine restocks — so we're making it even easier to reorder in the app too. Now on your preferred grocer's store page, you'll see a prompt to reorder your usuals, and with a single tap DoorDash builds your cart. You can always swap out items you don't need to replenish or add additional items before checking out.

Suggested Swaps to Help You Save: Saving on everyday essentials matters. When you build your grocery cart from your preferred grocer by asking DoorDash, it scans that store’s shelves in real time to find cheaper price swaps for the same or equivalent products. It totals up your potential savings right before checkout so you can accept or decline the swaps, turning every time you shop into an opportunity to save.

Shopping online shouldn’t be complicated. When shopping gets easier, it saves you time and brings you more of what you love. Grocery baskets are built 5 times faster**** with Ask DoorDash. Those baskets are also more complete: grocery orders built with Ask average nearly 50% higher basket value and about 60% more unique items than the same consumers' traditional orders.*****

And over time, we’ll bring that same speed, personalization and convenience to even more of your daily household needs — saving you time and money so you can do more of what you love.

* Estimated based on a sample of 10,000 U.S. consumers as of June 2026.

** Based on restaurant orders placed through Ask DoorDash from June 2026 to August 2026.

*** Based on grocery orders placed through Ask DoorDash during mid August to mid September 2026.

**** Based on DoorDash Marketplace data in June 2026.

***** Based on orders placed in August through early September 2026.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260930439642/en/

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Source: DoorDash