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Salesforce and Anthropic launch Claudeforce CRM integration

August 26, 2026 4:21 PM

Salesforce and Anthropic have announced a partnership called Claudeforce, combining Anthropic's Claude AI model with Salesforce's customer relationship management platform, according to a statement from the companies.

The partnership launches with a product called Salesforce in Claude, a plugin featuring 37 prebuilt sales skills, including meeting preparation, deal health review, and pipeline review. The plugin allows users to access Salesforce data and automate pipeline updates from within Claude. Salesforce in Claude is currently available to select pilot customers, with an open beta expected in September 2026. Additional prebuilt skills are planned for late 2026.

Claude is also being integrated into Salesforce's existing products. The AI model will serve as a reasoning model for the Agentforce Atlas Reasoning Engine and will be the default model for Slack AI and Slackbot. Claude is made available within the Salesforce Trust Boundary through Amazon Bedrock.

As part of the partnership, Salesforce will make Claude Code and Claude Enterprise available to all of its developers and knowledge workers. The companies also said Claude is the first large language model provider fully integrated within the Salesforce Trust Boundary.

Salesforce said internal use of Claude-powered Slackbot has generated 8.1 million hours of annualized productivity gains, which it described as more than double the prior quarter's figure.

The two companies described the arrangement as mutually reciprocal, with Salesforce serving as Anthropic's preferred CRM provider and Anthropic's Claude serving as the primary AI model across Salesforce and Slack products.

"By fusing Claude's extraordinary reasoning with the trusted data, workflows, and governance every enterprise runs on, we're delivering a dynamic interface that thinks, reasons, and acts," said Marc Benioff, Chair and CEO of Salesforce.

Dario Amodei, CEO and Co-Founder of Anthropic, said the partnership allows companies to apply Claude to "the customer information and business context that they've been building in Salesforce for decades."

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