RH (NYSE: RH) has promoted Sandy Pilon to Chief Customer Experience & Values Officer, according to a company press release.

In her new role, Pilon will oversee the company's Gallery, Hospitality, Interior Design, Trade, Contract, Delight, People and Optimization teams across all global touchpoints of the RH brand.

Pilon has been with RH for 18 years, holding positions including Field Leader of Northern and Southern California Galleries, Senior Vice President of Delight and Customer Service Operations, and most recently Chief People Officer.

Chairman and Chief Executive Officer Gary Friedman said, "Over the past 18 years Sandy has been an important partner and leader of RH's transformation into the leading luxury home brand in the world. Her exceptional leadership and passionate advocacy of our Values and Beliefs give me great confidence in Sandy's ability to build and lead a team capable of building one of the most admired brands in the world."