Yiren Digital Ltd. (NYSE: YRD) reported measurable productivity improvements in its asset-recovery operations following the broader deployment of AI agents across its enterprise workflows, according to a press release dated July 23, 2026.

The company said the human handling rate in asset-recovery operations fell from 45.0% to 24.9%, a decline of 20.1 percentage points. Service tickets handled per asset-recovery staff member in the applicable Month 1 workflow rose from 358 to 525, an increase of approximately 47%.

AI agents accounted for 81% of service tickets within eligible Day 1 asset-recovery workflows in 2025, up from 50% in 2024. The company also reported AI agent adoption in later-stage workflows, at 20% of eligible tickets at Day 4, 14% at Day 16, and 20% at Month 2. Yiren Digital noted each figure is calculated separately for the relevant stage and should not be read as a sequential trend.

The deployments run on the company's MagiCube 2.0 multi-agent platform, which supports agent use across six enterprise functions including marketing, customer service, capital operations, risk management, compliance, and research and development.

The company said its Fengchao AI voice agent processes approximately 1,500 hours of real-time speech-to-text activity daily, while its LingShu marketing platform executes more than 1,700 tasks per day and generates individualized content in an average of 0.6 seconds.

"As AI agents take on more of our high-volume, demanding workflows, the productivity gains are becoming a structural part of how we run the business, not a one-time efficiency project," said Ning Tang, Chairman and Chief Executive Officer of Yiren Digital.

The company said it plans to expand agent-driven workflows into its credit and insurance operations and extend capabilities into areas including AI entertainment and AI-assisted language learning.