Firstsource Solutions Limited (NSE: FSL) (BSE: 532809) reported results from its strategic partnership with AppliedAI six months after making an equity investment in the enterprise AI workflow automation company in November 2025.

The company deployed joint solutions across healthcare provider data management and education admissions processes. In healthcare provider data management, processing time decreased by up to 93%, from approximately 15 minutes per record to under one minute, according to the company statement. Data entry errors were reduced with full auditability and human review at critical decision points.

In education admissions workflow automation, throughput increased 5-10 times, from approximately 8 minutes per application to around 2 minutes. Manual processing effort was reduced by up to 90%.

"Enterprises today don't need more automation tools — they need outcomes. Our partnership with AppliedAI is fundamentally changing how work gets done across both regulated and unregulated industries," said Ritesh Idnani, CEO and Managing Director of Firstsource.

Arya Bolurfrushan, Founder and CEO of AppliedAI, stated that the partnership created "a repeatable model: deep domain expertise from Firstsource, workflow automation infrastructure from Opus, and outcomes that land in weeks, not years."

Both deployments are live with clients, moving from pilot to production status. The solutions target document-intensive, compliance-heavy process domains in enterprise operations using AppliedAI's Opus platform and Large Work Model.

Firstsource operates across healthcare, banking, financial services, communications, media, technology, retail, and utilities sectors. AppliedAI is headquartered in Abu Dhabi with expanding operations in Asia-Pacific including offices in Kuala Lumpur, Singapore and Hong Kong.