Cognizant (NASDAQ: CTSH) announced the creation of two new job categories designed for artificial intelligence applications: Frontier Certified Engineer and Frontier Business Operator. The technology services provider said these roles are part of its workforce strategy for enterprise AI transformation.

The company stated the initiative addresses what it measures as a $4.5 trillion gap between AI capabilities and actual enterprise results. According to Cognizant's research, most organizations have not translated AI investments into measurable business outcomes.

Frontier Certified Engineers will work with client organizations to redesign business processes for AI-enabled environments. The role involves identifying where AI can reshape operations and create competitive advantages, requiring both strategic thinking and technical skills.

Frontier Business Operators will manage combined human and digital workforces, deploying AI agents, automation, and human judgment to drive business outcomes. These operators will take ownership of operational results in real-time environments.

The roles will be supported by SkillSpring, Cognizant's proprietary training platform. The platform provides structured learning paths covering AI fluency, process design, data interpretation, and operational leadership to prepare workers for AI-era positions.

"AI has exposed 93% of jobs to automation, yet the $4.5 trillion in labor value that represents remains uncaptured," said Thirumala Arohi, Senior Vice President and Head of Learning and Development at Cognizant. "The reason is not the technology; it is the workforce architecture."

SkillSpring aims to reduce traditional training time for new associates while providing clients faster access to job-ready talent. The platform offers credentialed foundations in human-AI collaboration.

The company describes itself as an AI builder, focusing on creating human and operational infrastructure for enterprises to implement AI at scale. The new roles represent Cognizant's investment in talent models designed to convert AI investments into business results.