Zoom launches AI teammate to connect conversations with work tasks
Zoom Communications (NASDAQ: ZM) announced the launch of ZoomMate, an artificial intelligence tool designed to help users move from workplace conversations to task execution. The product became generally available June 1, 2026.
ZoomMate combines search capabilities, AI-generated presentations, and automated execution across business applications including Salesforce, Jira, Slack, and ServiceNow. The tool connects to data sources and indexes across users' integrated enterprise systems to surface information from customer records, service tickets, project updates, and other business content.
The platform includes three main capabilities: agentic search across enterprise systems, workflow coordination across teams and applications, and automated creation of deliverables from meeting conversations. ZoomMate can schedule events in Google Calendar or Microsoft Outlook, update records, create follow-up tasks, and draft communications.
"Before, during, and after the meeting, ZoomMate connects what was decided to what needs to happen next across every system where your work lives," said Russell Dicker, chief product officer at Zoom.
The tool integrates with existing team workflows to provide assistance from initial meetings to final deliverables. For sales teams, ZoomMate can retrieve account details from Salesforce before calls and update opportunity records afterward. For product and engineering teams, it can pull project background from documents and turn action items into structured plans.
ZoomMate is available for online and direct customers in North America at $20 per user per month with included AI credits. The company expects to expand availability to additional regions including Europe and Asia-Pacific later this year.
The rollout is gradual, meaning not all users will have immediate access to the platform despite its general availability status.
