ALINA Residences advances service excellence as part of new hospitality-driven program
The modern luxury community in downtown
Situated in the heart of downtown
Rather than focusing solely on traditional luxury amenities, ALINA has built its reputation around a more holistic lifestyle offering, where architecture, green space, and service integrate seamlessly. That approach positioned the property among a select group of high-rise residences helping to shape and refine service standards in luxury residential living.
"At ALINA, our focus has always been on delivering a thoughtful and well-rounded experience for our residents," said
The program introduces a structured framework incorporating training, service design and independent evaluation to support long-term execution. At ALINA Residences, this includes operational assessments, refinement of service workflows and targeted training for onsite teams to align with globally recognized hospitality benchmarks."
"We're continuing to see luxury buildings place greater emphasis on how service is delivered, not just what is offered," said
"For our one-of-a-kind community, maintaining a high standard of living for residents is always the priority," shared the Board of Directors at ALINA Residences. "This initiative provides an added layer of discipline and accountability that supports the quality and consistency our community expects."
Completed in phases between 2020 and 2025, ALINA Residences is a contemporary luxury development designed by Garcia Stromberg/GS4 Studios and developed by El-Ad National Properties, an Elad Group company, with a master plan that emphasizes open green space and seamless indoor-outdoor living.
The property has received multiple industry accolades, including Project of the Year from the Construction Association of South Florida, Best Architecture/Design from the South Florida Business Journal's Structure Awards, and recognition at the
Click here to find more information about this program
About FirstService Residential
FirstService Residential is simplifying property management. Its hospitality-minded teams serve residential communities across
Leveraging unique expertise and scale, FirstService serves its clients with proven solutions and a service-first philosophy. Residents can count on 24/7 customer care and tailored lifestyle programming, amenity activation, and technology for their community's specific needs. Market-leading programs with FirstService Financial, FirstService Energy, and special districts teams deliver additional levels of support.
Boards and developers select FirstService Residential to realize their vision and drive positive change for residents in the communities in their trusted care.
FirstService Residential is a subsidiary of FirstService Corporation (NASDAQ and TSX: FSV), a North American leader in providing essential property services to a wide range of residential and commercial clients.
About Forbes Travel Guide and ATELIER CX
Forbes Travel Guide ("FTG"), the global authority on luxury hospitality, provides world-class professional services through its consulting division ATELIER CX to service-oriented businesses such as luxury retail, residential, air travel, private clubs and more through bespoke training solutions, custom service standards and expert evaluation services.
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SOURCE FirstService Residential
