New Workday Global Research Finds AI is Easing Burnout but May Be Deepening a Connection Deficit at Work
The Human Connection Workplace Index Reveals 1 in 5 Gen Z Employees Feel More Lonely at Work Since Using AI
Workday Foundation Commits
The Human Connection Workplace Index surveyed 2,150 workers who actively use AI at large enterprises across industries and geographies, and measured how AI is reshaping trust, collaboration, and social connection at work. According to the report's findings, the deployment of AI has introduced positive benefits, including:
- AI is reducing burnout and increasing productivity: 62% of employees say their stress or burnout risk has decreased since they started using AI, and 86% feel more productive because of AI. Many also say AI tools have helped them focus on higher‑value, strategic work.
- Employee confidence is rising: Nearly two-thirds (64%) say AI has increased their confidence in their ability to succeed in future roles.
However, alongside those gains, the Index reveals a potential early shift in how colleagues relate to one another:
- Everyday connection may be slowly eroding: A third (33%) rarely or never have conversations with colleagues that go beyond transactional work‑related tasks in a given week, and fewer than half (46%) find it easy or somewhat easy to make friends at work. 14% of all employees surveyed have taken time off due to loneliness or social isolation in the past year.
- AI feels more "socially frictionless" than colleagues: Since adopting AI, 16% of respondents say now they have less patience for small talk. In the last 12 months, 76% have used an AI tool to get advice, 52% to brainstorm, and 37% even for companionship, with many citing AI's judgment‑free and always‑available support as reasons they turn to the technology instead of colleagues.
- The generational gap in connection at work is stark: Gen Z is 12 times more likely than Gen X to report feeling completely disconnected from colleagues, and twice as likely as millennials and eight times as likely as Gen X to feel lonely at work. More than one‑fifth say AI tools have made their personal relationships with colleagues worse and report feeling more lonely since AI tools were introduced in the workplace.
The Index's findings come at a time when low employee engagement is reported to have cost the world economy
"We are seeing that AI is having a very positive effect on productivity at work, and employees across all industries globally are clearly telling us they feel less burned out than before they started using AI tools," said
This report advises that, to address this challenge, leaders must treat social connection as core infrastructure. That means intentionally designing how people collaborate, give feedback, and receive mentorship; tracking how AI is shaping trust, belonging, and cross‑team relationships; and putting guardrails in place so AI augments, rather than replaces, the difficult conversations that build resilience and innovation.
Workday Foundation Microgrant Initiative to Strengthen Human Connection
To further help address this emerging connection deficit, the Workday Foundation is committing
Learn more about eligibility for the Workday Foundation Microgrant Initiative and how to apply here.
About the Human Connection Workplace Index
The Human Connection Workplace Index is a global survey conducted by the Workday Foundation and fielded by Hanover Research in March -
About the Workday Foundation
The Workday Foundation is a private foundation funded by Workday, Inc. Its mission is to elevate human potential through the power of purposeful work and meaningful connection in the AI era. Through strategic grantmaking and partnerships, the Workday Foundation invests in solutions that continuously build skills for in-demand careers, deepen human connections, and empower individuals and communities to remain resilient in a rapidly changing world. For more information, visit workday.com/foundation/.
About Workday
Workday operates at the heart of the enterprise—HR, finance, and IT—where the margin for error is effectively zero. By tightly coupling AI with the context, guardrails, and trusted processes that run the business, Workday goes beyond AI that assists with work to agents that are capable of driving measurable outcomes. More than 11,500 organizations worldwide, including more than 65% of the Fortune 500, trust Workday to deliver. For more information about Workday, visit workday.com.
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