SalesCloser Technologies Ltd. (TSXV: SCAI) announced the U.S. Patent and Trademark Office granted the company U.S. Patent No. US12574461B1 for its "Adaptive Voicemail and IVR Detection for AI-Driven Call Automation" technology.

The patent covers technology that analyzes audio signals during calls in real time to determine whether the call has reached a live person, a voicemail system, or an automated phone menu. Based on that determination, the system can leave a tailored voicemail message, terminate the call, or select keypad inputs to progress through interactive voice response menus.

This marks SalesCloser's second granted U.S. patent. The Vancouver-based company develops AI software for automating sales processes through conversational AI technology.

"AI-driven calling systems need to distinguish between live recipients, voicemail systems, and IVR menus in order to select the appropriate next action," said Ali Tajskandar, CEO of SalesCloser Technologies.

According to the company, voicemail detection is currently live in the SalesCloser platform, with IVR navigation capabilities under development.

SalesCloser stated it holds additional U.S. patent applications covering conversational AI challenges including real-time conversational state management, autonomous human escalation, and advanced telephony features. The company operates under a subscription-based software-as-a-service model.

The information is based on a company press release statement.