YY Group Holding Limited (NASDAQ: YYGH) announced the deployment of its OpenClaw agentic AI system across three hotel clients in Southeast Asia and internal operations. The AI system is currently operational with two of five planned client-facing workflows, with a broader rollout scheduled through the second half of 2026.

OpenClaw operates within YY Group's YY Circle platform and integrates with messaging applications including WhatsApp and Telegram. The system monitors open shifts, fill-rate gaps, and worker reliability signals, then triggers automated workflows to reduce manual coordination tasks for hotel operations teams.

The two active client-facing workflows include chat-based shift creation, allowing hotel HR and operations supervisors to create shift requests through messaging applications, and automated worker outreach that initiates messaging to workers identified as at-risk for absence. Three additional workflows are planned for production in the second half of 2026: proactive shift fill-rate alerts, plain-language worker pool queries, and post-shift rating capture through messaging applications.

"Our hospitality clients tell us the single biggest drag on productivity is not the absence of data — it is the time it takes to act on data scattered across messaging groups, spreadsheets, and disconnected portals," said Mike Fu, Chief Executive Officer of YY Group.

The system operates on YY Group-managed cloud infrastructure in Singapore with role-based permission controls and human approval requirements for actions involving financial obligations or worker record modifications. OpenClaw uses Claude from Anthropic as its underlying large language model.

YY Group provides AI-native workforce management and integrated facility management services across Asia. The company operates the YY Circle platform for workforce solutions and the 24IFM software platform for facility management services.