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Udemy adds video avatars and customization to AI role play training

May 7, 2026 9:32 AM

Udemy (NASDAQ: UDMY) expanded its AI-powered Role Play learning technology with new customization options and video features. The updates allow organizations to create tailored training scenarios for specific roles and industries while introducing lifelike AI avatars for immersive practice sessions.

The enhanced Role Play technology enables learners to practice workplace conversations including leadership discussions, conflict resolution, and sales interactions in simulated environments. Organizations can now design custom scenarios aligned with their products, markets, and customer profiles.

"Developing certain professional skills requires practice in environments that mirror the real world," said Hugo Sarrazin, President and CEO of Udemy. "By expanding our Role Play capabilities with greater customization and immersive video, we're helping organizations and individuals turn learning into action."

Udemy reports its platform contains more than 15,000 instructor-created Role Play scenarios covering various professional skills. The company states that Role Play has facilitated more than 400,000 interactive simulations across leadership, communication, and professional development since its launch.

The Role Play technology draws from Udemy's library of expert-led content and leverages insights from millions of global learners. The platform delivers personalized learning experiences in local languages worldwide.

Organizations can use the updated technology to create sales enablement training tailored to their specific business needs, allowing teams to practice discovery conversations and handle objections before engaging with customers, according to the company's announcement.

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