ServiceNow (NYSE: NOW) announced that its transactions through AWS Marketplace have surpassed $1 billion, as the company expands its artificial intelligence platform integration with Amazon Web Services.

The milestone coincides with the launch of a unified governance architecture combining ServiceNow AI Control Tower and Amazon Bedrock AgentCore. The integration allows mutual customers to deploy and manage AI agents across enterprise operations with centralized oversight.

"The enterprises leading in AI are deploying it, at scale, across their most critical operations on a trusted governance architecture," said Jon Sigler, executive vice president and general manager of AI Platform at ServiceNow.

The companies introduced AI agent integrations across security, IT operations, and telecommunications sectors. These systems can detect issues, execute responses, and resolve problems with human oversight. For security applications, the platform can automatically run penetration tests when configuration changes are detected and present remediation options for approval.

ServiceNow also integrated its software development kit with Kiro, AWS's development environment, enabling developers to build and deploy ServiceNow applications directly from the AWS platform.

Chris Grusz, managing director of technology partnerships at AWS, stated that organizations are moving beyond AI experimentation to operational deployment.

The ServiceNow AI Control Tower with Amazon Bedrock AgentCore is available through AWS Marketplace. Additional AI specialist integrations for vulnerability resolution, IT operations, and site reliability engineering are expected to launch later this year. The telecommunications AI workflow is currently available, while the ServiceNow SDK for Kiro is accessible through the Kiro Power Marketplace.

TEKsystems Global Services, which implements AI transformations for clients, uses the platform for enterprise-wide AI governance across its operations and client environments, according to Matt Payne, senior vice president at the company.