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Workhorse partners with InCharge Energy for customer support expansion

May 6, 2026 9:05 AM

Workhorse Group Inc. (NASDAQ: WKHS) announced a partnership with InCharge Energy to provide integrated customer support services across North America. The program will launch in the fourth quarter of 2026.

The partnership will create a support system that operates under the Workhorse brand while InCharge Energy provides staffing, operational infrastructure and technology. The service will offer customers a single point of contact for issues involving Workhorse vehicles, charging infrastructure, electrical systems and third-party hardware and software.

InCharge Energy will provide field technicians, a centralized Support Operations Center, electrical specialists and software to handle customer issues. The support line will be staffed by specialists trained on Workhorse vehicles and commercial electric vehicle systems.

"Major fleet operators expect not only a great truck, but OEM-grade customer service," said Scott Griffith, CEO of Workhorse. "Based on the deals we've already announced this year, we project we will experience significant growth in the number of Workhorse vehicles deployed by the end of 2026."

The support system will route customer issues to appropriate specialists: Workhorse field technicians for vehicle-related problems, authorized dealers for upfit or aftermarket components, or third-party providers for charging equipment and other external systems.

"Fleet operators don't need another call center: they need expertise and accountability," said Rich Mohr, CEO of InCharge Energy.

Workhorse has delivered more than 1,100 vehicles that have accumulated over 20 million miles across customer fleets. The company's manufacturing facility in Union City, Indiana can produce more than 5,000 vehicles per year on a single operating shift.

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