ServiceNow (NYSE: NOW) announced an expansion of its partnership with NVIDIA to introduce Project Arc, an autonomous desktop agent for enterprises. The agent operates within NVIDIA OpenShell runtime environment and is governed by ServiceNow AI Control Tower.

Project Arc completes multi-step work across enterprise tools and systems without requiring pre-built workflows. The agent runs in a sandboxed environment that provides policy-based management, with all actions auditable and contained for enterprise security requirements.

ServiceNow AI Control Tower is now included in the NVIDIA Enterprise AI Factory validated design, extending governance capabilities to large-scale model workloads in data centers. The integration provides continuous value, risk, and security management across the full model lifecycle.

"ServiceNow and NVIDIA set out to make AI real for the enterprise, and today we're showing the proof of that work," said Joe Davis, executive vice president of AI Engineering & Delivery at ServiceNow.

The companies released NOWAI-Bench, an open benchmarking suite comprising two frameworks: EnterpriseOps-Gym for multi-step agentic evaluation across IT service management, customer service, and HR workflows, and EVA-Bench for voice agent evaluation in enterprise settings.

NVIDIA evaluated its Nemotron 3 Super model on EnterpriseOps-Gym, with results showing performance among open-weight models. EVA-Bench serves as a benchmark for developing NVIDIA's Nemotron VoiceChat model.

Project Arc is available as an early preview. The AI Control Tower integration with NVIDIA Enterprise AI Factory validated design is generally available. NOWAI-Bench is available as an open-source release.