Upgrade to SI Premium - Free Trial

FedEx and ServiceNow expand AI supply chain collaboration

May 5, 2026 12:59 PM

FedEx Corp. (NYSE: FDX) and ServiceNow Inc. (NYSE: NOW) announced an expansion of their strategic partnership to integrate logistics intelligence from FedEx Dataworks into ServiceNow's Source-to-Pay workflows and develop new supply chain management solutions.

The collaboration will embed data insights from FedEx's global network, which generates more than 2 petabytes of data daily, directly into ServiceNow's AI-driven procurement workflows. The integration aims to provide real-time logistics intelligence to procurement teams within their existing work platforms.

The companies plan to launch an intelligent Source-to-Pay solution suite featuring three capabilities. Supplier Insights will allow procurement teams to request network-based intelligence from FedEx Dataworks for supplier lifecycle management. Supplier Visibility will provide automated supplier assessments during onboarding using FedEx intelligence. Success Indicators will deliver actionable insights combining ServiceNow supplier data with FedEx Dataworks industry benchmarks for supplier management.

"The physical scale and reach of the FedEx global network generates more than 2 petabytes of data daily," said Raj Subramaniam, president and chief executive officer of FedEx Corporation. "The expanded collaboration with ServiceNow and FedEx Dataworks combines and leverages the power of this network DNA with ServiceNow's AI-driven capabilities."

Bill McDermott, chairman and CEO of ServiceNow, stated the partnership combines "ServiceNow's agentic workflows with FedEx intelligence to power resilient value chains."

The solution will use data insights such as shipment delays from the FedEx network to automatically trigger workflows designed to resolve supply chain disruptions. The companies indicated they plan to explore additional innovations in supply chain management technology.

The announcement was made at ServiceNow's Knowledge 2026 conference in Las Vegas, according to the press release.

Categories

Corporate News Hot Corp. News

Next Articles