Amazon launches Quick desktop AI assistant for workplace productivity
Investing.com -- Amazon Web Services introduced a desktop application for Amazon Quick on Tuesday, an AI assistant designed to integrate with workplace applications and local files while learning user preferences over time.
The Quick desktop app connects to calendars, email systems, and workplace tools including Google Workspace, Zoom, Microsoft 365, and Salesforce. The application runs continuously on users' desktops and monitors activity across connected applications.
According to Jigar Thakkar, Vice President of Agentic AI for Business at Amazon Quick, the assistant builds a personal knowledge graph from user interactions to understand work preferences and business context. The system indexes documents and learns from each session to provide responses based on organizational data.
The desktop version can access local files and automate browser-based workflows. Users can connect the assistant to developer tools like Kiro CLI and Claude Code for tasks spanning multiple applications.
Amazon also released new features for Quick, including the ability to create custom applications, dashboards, and web pages through natural language commands. The system can generate documents, presentations, infographics, and images within the chat interface.
Microsoft 365 extensions are in preview, bringing Quick functionality directly into Outlook, Word, PowerPoint, and Excel. New integrations with Google Workspace, Zoom, Airtable, Dropbox, and Microsoft Teams are now available.
Companies including 3M, GoDaddy, AstraZeneca, BMW, Mondelez, NFL, and Southwest Airlines have adopted the platform. New York Life, the largest mutual life insurer in the United States, is using Quick for reconciliation, premium processing, and compliance reporting.
David C. Gregorat, CTO of Institutional Life at New York Life, said the assistant replaced multiple reports and analyst workflows with a single conversational interface.
Chris Hesse, CTO at Mondelez International, said Quick reduced task completion times from hours to minutes for employees analyzing data sets and searching for information.
Amazon Books reduced coordination document development time by 80% using Quick, while 3M reported sales representatives save more than five hours weekly.
