SoundHound AI Inc. (NASDAQ: SOUN) announced the renewal and expansion of its partnership with Casey's, the third-largest convenience retailer in the United States. The expanded agreement extends the deployment of AI-powered ordering agents across more than 2,600 Casey's locations.

The AI technology has processed more than 21 million guest interactions and handled millions of food orders since implementation. The voice AI ordering agents are designed to answer incoming calls for pizza orders, particularly during peak meal times, with the goal of reducing missed orders and hold times.

"We're focused on making it easier for our team members to deliver quality and convenience for our guests, especially during peak ordering times," said Sanjeev Satturu, SVP and Chief Information Officer at Casey's. "Expanding our partnership with SoundHound AI allows us to scale a proven solution that improves the guest ordering experience and helps our team members operate more efficiently across thousands of locations."

The AI system is trained on Casey's menu and designed to understand natural speech patterns. Beyond taking orders, the technology can answer menu questions, provide information about specials and promotions, and assist with store inquiries.

"Handling more than 21 million customer interactions demonstrates the scale and reliability of our technology," said Ben Bellettini, SVP of Restaurant Sales at SoundHound AI.

SoundHound AI operates voice and conversational AI technology across over 15,000 locations. Casey's (NASDAQ: CASY) operates approximately 2,900 convenience stores and ranks as the fifth-largest pizza chain in the United States.