Crawford & Company (NYSE: CRD-A and CRD-B) announced that Jemin Thakkar will become global chief information officer effective April 1, 2026. Thakkar will report directly to President and CEO Bruce Swain and lead the company's global IT and technology organization.

Thakkar currently serves as Crawford's chief information security officer. In his expanded role, he will oversee all IT functions under a unified organizational structure. The company stated this model aims to strengthen technology governance, alignment and execution globally.

"Jemin has been a trusted leader at Crawford, with deep technical expertise, a strong risk-management mindset and a collaborative leadership style that has earned the confidence of senior leadership and the board," said Bruce Swain, president and CEO.

The global CIO organization will maintain central governance and shared platforms while preserving local execution and business partnership in each region. Thakkar's responsibilities will include data integration and analytics, technology investment decisions, and enterprise modernization efforts.

Crawford & Company provides claims management and outsourcing solutions to insurance companies and self-insured entities. The Atlanta-based company operates in more than 70 countries through its network.

The appointment information was disclosed in a company press release.