CVS Pharmacy® celebrates opening of first pharmacy-only location in Chicago
Small, dedicated neighborhood pharmacies to open in select communities to help increase access to convenient pharmacy care
Openings are part of ongoing commitment to serve communities and meet consumers where they are
Pharmacy-only locations will open in areas across the country, increasing access to vital pharmacy care, creating a simple and convenient way for community members to seek pharmacist support. Each site will feature a full-service pharmacy with a customized selection of over-the-counter products available for purchase. With footprints averaging around 3,000 square feet, the pharmacy-only sites will help ensure patients have access to prescription medications and the trusted advice and counsel of their neighborhood CVS pharmacist.
"Pharmacists are among the most accessible and most trusted health care providers," said
Multiple pharmacy formats to meet community health needs
The pharmacy-only locations are just one component of the company's work to reinvent pharmacy. By taking a customized approach focused on the diverse needs of the communities they serve, CVS Pharmacy has worked to strategically realign its retail footprint over the last few years. The new pharmacy-only sites, opening in select communities, will help the company better support its patients in those communities, ensuring its footprint is the right size and scale, and addressing shifts in the pharmacy industry.
These smaller dedicated neighborhood pharmacies join several other formats already in place across the country. They include CVS Pharmacy's traditional full-service front store and pharmacy locations, store-in-store pharmacies, such as those inside Target and Schnucks grocery stores, CVS Pharmacy stores that feature a MinuteClinic retail medical clinic, and side-by-side CVS Pharmacy and Oak Street Health care centers, primarily located in neighborhoods with high Medicaid populations.
The company opened its first pharmacy-only location in
Importance of one-on-one interactions with pharmacists
The 2025 CVS Health® Rx Report highlighted that 80% of patients prefer face-to-face pharmacy care, and nearly half (48%) would switch pharmacies if limited to digital-only options. The overwhelming majority of pharmacy professionals (97%) also say in-person interactions remain vital.
Added Shankman, "We believe health care is best delivered locally, in the community by trusted, caring and tech-enabled colleagues and our customers and patients want to shop and engage in the way that's most convenient for their busy lives. Whether in-person, online, or a combination of the two, our community pharmacies are delivering best-in-class service through consistent, connected, personalized experiences – meeting consumers where, when and how they need us."
Whether a patient prefers the convenience of same-day or 1- to 2-day prescription delivery or prefers to visit their local pharmacy in-person, CVS Pharmacy is ensuring patients have multiple care options to choose from, depending on their individual needs.
About CVS Health
CVS Health is a leading health solutions company building a world of health around every consumer, wherever they are. As of
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SOURCE CVS Health
