Crawford & Company (NYSE: CRD-A and CRD-B) announced that its board of directors has appointed W. Bruce Swain Jr. as president and chief executive officer, effective immediately. Swain had served as interim president and CEO since January 1, 2026.

Swain has spent more than three decades at Crawford, including 19 years as chief financial officer. He will continue to serve on the company's board of directors and executive leadership team.

"Since stepping into the interim role, Bruce continued to demonstrate a clear understanding of the business and his strong connection with the leadership team," said Jesse Crawford Jr., non-executive board chair.

The Atlanta-based company also announced that Jesse Crawford Sr., a board member since 1986 and former board chair, will not stand for reelection at the 2026 Annual Shareholder Meeting scheduled for May 14. The board will appoint Crawford Sr. as an honorary board member and confer upon him the title of emeritus officer following the meeting.

Crawford Sr. represents the second generation of the Crawford family's leadership as the son of founder Jim Crawford. He has served the company for 40 years and remains the majority shareholder.

Crawford & Company provides claims management and outsourcing solutions to insurance companies and self-insured entities, operating in more than 70 countries through its network.