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Credit Acceptance names Steffen Schumann as chief business officer

March 19, 2026 4:02 PM

Credit Acceptance Corporation (NASDAQ: CACC) appointed Steffen Schumann as chief business officer in a newly created role, the company announced.

Schumann will report to Chief Executive Officer Vinayak Hegde and lead enterprise business planning, pricing strategy, advanced analytics, and dealer scorecarding systems. The role focuses on strengthening enterprise strategy and performance management to support growth initiatives.

Before joining Credit Acceptance, Schumann spent more than two decades at Deutsche Telekom and T-Mobile, most recently serving as senior vice president of consumer marketing. In that position, he focused on driving growth and increasing customer lifetime value while implementing strategy across multi-product consumer offerings.

"Steffen's role is central to how we will execute going forward," said Hegde. "We are building an AI-enabled company with disciplined operating rhythms. That requires a clear enterprise plan, rigorous performance management systems, and pricing and unit economics that are continuously monitored."

The appointment comes as Credit Acceptance works to strengthen execution amid changing market conditions. The company reported that forecasted collection rates remained stable for the two months ended February 28, 2026.

"Credit Acceptance has a strong foundation, a meaningful mission, and a model designed to perform across cycles," Schumann said. "I'm excited to help institutionalize systems and mechanisms designed to translate data and insights into faster decisions and stronger execution with the objective to maximize Economic Profit over the long term."

Credit Acceptance provides vehicle financing solutions through a network of automobile dealers, serving consumers who may not qualify for traditional financing options.

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