Regis names Susan Lintonsmith CEO, makes board changes
Regis Corporation (NASDAQ: RGS) announced executive leadership changes, appointing Susan Lintonsmith as president and chief executive officer, according to a company statement.
Lintonsmith, who previously served as board chair, replaces Jim Lain as CEO. Lain will transition to chief operating officer after serving as interim CEO. Nancy Benacci has been named the new board chair, and Andrew Alfano joins as an independent director.
Lintonsmith brings more than 35 years of leadership experience across consumer brands, health and beauty services, restaurants, and packaged goods. She previously worked as a franchisee for European Wax Center and held CEO positions at Elements Massage at WellBiz Brands and Quiznos Subs. Her background includes senior roles at Dean Foods/WhiteWave Foods, Western Union, The Coca-Cola Company, and Pizza Hut.
Lain joined Regis in 2013 and has more than 30 years of operations leadership experience. He will continue focusing on operational performance across the company's brands.
Alfano currently serves as CEO for Retro Fitness and brings over 25 years of experience in consumer-facing industries. During his 16-year career with Starbucks Coffee Company, he rose to senior vice president of U.S. business, overseeing more than $3.5 billion in revenue. He later served as president and COO of The Learning Experience.
The board of directors now consists of five independent directors and Lintonsmith. As of December 31, 2025, Regis franchised or owned 3,829 locations operating under concepts including Supercuts, SmartStyle, Cost Cutters, Roosters, and First Choice Haircutters.
