ServiceNow (NYSE: NOW) announced an expanded partnership with NVIDIA to develop AI technologies for enterprise applications. The collaboration centers on Apriel 2.0, a new AI model built on NVIDIA Nemotron technology that will provide reasoning and multimodal capabilities to businesses.

The Apriel 2.0 model is designed to match the performance of larger AI models while operating in a smaller, more cost-efficient format. The model introduces enhanced reasoning capabilities and native multimodal input support, allowing it to interpret screenshots, forms, and diagrams for enterprise workflows. According to the companies, the model is engineered for deployment in regulated industries including financial services, healthcare, and telecommunications.

ServiceNow and NVIDIA will also integrate intelligent workflows with the NVIDIA AI Factory for Government reference design to enhance data center operations. The integration aims to create AI agents for various applications, including retail service requests and federal government operations.

"The next wave of AI is about more than innovation. It's about execution — how fast and how responsibly enterprises can put advanced intelligence to work," said Pat Casey, chief technology officer at ServiceNow.

Kari Briski, vice president of Generative AI for Enterprise at NVIDIA, stated that open models provide enterprises with transparency and control needed to customize AI for their specific workflows and trust standards.

The collaboration builds on the companies' existing partnership, which previously produced the original Apriel Nemotron 15B model introduced earlier this year and the recently launched Apriel-1.5-15B-Thinker open-source model.

ServiceNow expects the Apriel 2.0 model to be in production by Q1 2026. The integration of ServiceNow Data Center and Network Asset Management with NVIDIA AI Factories is also expected to be available in Q1 2026.