RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications, today announced that it has appointed Kira Makagon, current Chief Innovation Officer and CMO, as President and Chief Operating Officer, effective today. Makagon will be responsible for the Company’s product and technology organization, direct and channel sales, customer success, marketing, and operations organizations.

Vlad Shmunis, RingCentral’s Founder, Chairman, and CEO, said, “Kira’s visionary leadership at RingCentral spans over a decade, spearheading our product innovation and establishing our brand as an industry leader. Kira’s proven track record of building high-performing teams and her deep understanding of our customers' evolving needs make her the ideal leader to accelerate our next phase of growth and product innovation. Her expanded role will be pivotal in strengthening our market leadership and creating lasting value for our customers, while scaling our organization and profitable growth.”

“I’m honored to take on this new role as President and COO of RingCentral,” said Makagon. “We are at the forefront of an exciting transformation in business communications. Voice is a key untapped source of data in the enterprise, and with billions of call minutes on our network, RingCentral is uniquely positioned to unlock the power of voice with AI to drive personalized and effective communication experiences for customers, employees, and support agents. With our exceptional tenured team and cutting-edge technology, we are poised to shape the AI-driven future of work for our customers so they can drive better business outcomes.”