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Amazon.com Announces Third Quarter Results

October 31, 2024 4:01 PM

SEATTLE--(BUSINESS WIRE)-- Amazon.com, Inc. (NASDAQ: AMZN) today announced financial results for its third quarter ended September 30, 2024.

“As we get into the holiday season, we’re excited about what we have in store for customers,” said Andy Jassy, Amazon President & CEO. “We kicked off the holiday season with our biggest-ever Prime Big Deal Days and the launch of an all-new Kindle lineup that is significantly outperforming our expectations; and there’s so much more coming, from tens of millions of deals, to our NFL Black Friday game and Election Day coverage with Brian Williams on Prime Video, to over 100 new cloud infrastructure and AI capabilities that we’ll share at AWS re:Invent the week after Thanksgiving.”

Some other highlights since the company’s last earnings announcement include that Amazon:

For additional highlights from the quarter, visit aboutamazon.com/news/company-news/amazon-earnings-q3-2024-highlights.

Financial Guidance

The following forward-looking statements reflect Amazon.com’s expectations as of October 31, 2024, and are subject to substantial uncertainty. Our results are inherently unpredictable and may be materially affected by many factors, such as fluctuations in foreign exchange rates, changes in global economic and geopolitical conditions and customer demand and spending (including the impact of recessionary fears), inflation, interest rates, regional labor market constraints, world events, the rate of growth of the internet, online commerce, cloud services, and new and emerging technologies, and the various factors detailed below.

Fourth Quarter 2024 Guidance

Conference Call Information

A conference call will be webcast live today at 2:00 p.m. PT/5:00 p.m. ET, and will be available for at least three months at amazon.com/ir. This call will contain forward-looking statements and other material information regarding the Company’s financial and operating results.

Forward-Looking Statements

These forward-looking statements are inherently difficult to predict. Actual results and outcomes could differ materially for a variety of reasons, including, in addition to the factors discussed above, the amount that Amazon.com invests in new business opportunities and the timing of those investments, the mix of products and services sold to customers, the mix of net sales derived from products as compared with services, the extent to which we owe income or other taxes, competition, management of growth, potential fluctuations in operating results, international growth and expansion, the outcomes of claims, litigation, government investigations, and other proceedings, fulfillment, sortation, delivery, and data center optimization, risks of inventory management, variability in demand, the degree to which the Company enters into, maintains, and develops commercial agreements, proposed and completed acquisitions and strategic transactions, payments risks, and risks of fulfillment throughput and productivity. Other risks and uncertainties include, among others, risks related to new products, services, and technologies, security breaches, system interruptions, government regulation and taxation, and fraud. In addition, global economic and geopolitical conditions and additional or unforeseen circumstances, developments, or events may give rise to or amplify many of these risks. More information about factors that potentially could affect Amazon.com’s financial results is included in Amazon.com’s filings with the Securities and Exchange Commission (“SEC”), including its most recent Annual Report on Form 10-K and subsequent filings.

Additional Information

Our investor relations website is amazon.com/ir and we encourage investors to use it as a way of easily finding information about us. We promptly make available on this website, free of charge, the reports that we file or furnish with the SEC, corporate governance information (including our Code of Business Conduct and Ethics), and select press releases, which may contain material information about us, and you may subscribe to be notified of new information posted to this site.

About Amazon

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon. For more information, visit amazon.com/about and follow @AmazonNews.

AMAZON.COM, INC.

Consolidated Statements of Cash Flows

(in millions)

(unaudited)

Three Months Ended

September 30,

Nine Months Ended

September 30,

Twelve Months Ended

September 30,

2023

2024

2023

2024

2023

2024

CASH, CASH EQUIVALENTS, AND RESTRICTED CASH, BEGINNING OF PERIOD

$

50,067

$

71,673

$

54,253

$

73,890

$

35,178

$

50,081

OPERATING ACTIVITIES:

Net income

9,879

15,328

19,801

39,244

20,079

49,868

Adjustments to reconcile net income to net cash from operating activities:

Depreciation and amortization of property and equipment and capitalized content costs, operating lease assets, and other

12,131

13,442

34,843

37,164

47,528

50,984

Stock-based compensation

5,829

5,333

17,704

17,016

23,310

23,335

Non-operating expense (income), net

(990

)

(141

)

(409

)

2,498

3,036

2,159

Deferred income taxes

(1,196

)

(1,317

)

(4,412

)

(3,040

)

(7,779

)

(4,504

)

Changes in operating assets and liabilities:

Inventories

808

(1,509

)

(1,194

)

(2,818

)

1,986

(175

)

Accounts receivable, net and other

(3,584

)

(701

)

(901

)

774

(5,641

)

(6,673

)

Other assets

(3,134

)

(4,537

)

(9,463

)

(10,293

)

(13,511

)

(13,095

)

Accounts payable

2,820

(477

)

(5,415

)

(5,754

)

4,437

5,134

Accrued expenses and other

(1,321

)

129

(9,022

)

(6,946

)

(3,245

)

(352

)

Unearned revenue

(25

)

421

949

2,396

1,454

6,025

Net cash provided by (used in) operating activities

21,217

25,971

42,481

70,241

71,654

112,706

INVESTING ACTIVITIES:

Purchases of property and equipment

(12,479

)

(22,620

)

(38,141

)

(55,165

)

(54,733

)

(69,753

)

Proceeds from property and equipment sales and incentives

1,181

1,342

3,361

3,559

4,513

4,794

Acquisitions, net of cash acquired, non-marketable investments, and other

(1,629

)

(622

)

(5,458

)

(4,547

)

(6,289

)

(4,928

)

Sales and maturities of marketable securities

1,393

8,069

4,059

12,726

9,742

14,294

Purchases of marketable securities

(219

)

(3,068

)

(1,053

)

(13,472

)

(1,286

)

(13,907

)

Net cash provided by (used in) investing activities

(11,753

)

(16,899

)

(37,232

)

(56,899

)

(48,053

)

(69,500

)

FINANCING ACTIVITIES:

Proceeds from short-term debt, and other

216

1,725

17,395

2,588

28,002

3,322

Repayments of short-term debt, and other

(8,095

)

(1,820

)

(19,339

)

(2,453

)

(35,136

)

(8,791

)

Proceeds from long-term debt

8,235

Repayments of long-term debt

(2,183

)

(3,386

)

(6,682

)

(4,643

)

(6,972

)

Principal repayments of finance leases

(1,005

)

(402

)

(3,605

)

(1,710

)

(5,245

)

(2,489

)

Principal repayments of financing obligations

(64

)

(78

)

(198

)

(247

)

(260

)

(320

)

Net cash provided by (used in) financing activities

(8,948

)

(2,758

)

(9,133

)

(8,504

)

(9,047

)

(15,250

)

Foreign currency effect on cash, cash equivalents, and restricted cash

(502

)

690

(288

)

(51

)

349

640

Net increase (decrease) in cash, cash equivalents, and restricted cash

14

7,004

(4,172

)

4,787

14,903

28,596

CASH, CASH EQUIVALENTS, AND RESTRICTED CASH, END OF PERIOD

$

50,081

$

78,677

$

50,081

$

78,677

$

50,081

$

78,677

SUPPLEMENTAL CASH FLOW INFORMATION:

Cash paid for interest on debt, net of capitalized interest

$

465

$

266

$

1,821

$

1,215

$

2,450

$

2,002

Cash paid for operating leases

2,692

2,940

7,687

9,116

10,052

11,882

Cash paid for interest on finance leases

76

71

234

217

318

291

Cash paid for interest on financing obligations

50

47

150

161

205

207

Cash paid for income taxes, net of refunds

2,628

2,004

6,982

8,162

8,677

12,359

Assets acquired under operating leases

3,345

3,571

11,075

11,235

15,844

14,212

Property and equipment acquired under finance leases, net of remeasurements and modifications

183

186

431

409

748

620

Property and equipment recognized during the construction period of build-to-suit lease arrangements

93

21

308

89

618

138

Property and equipment derecognized after the construction period of build-to-suit lease arrangements, with the associated leases recognized as operating

492

1,212

3,063

162

AMAZON.COM, INC.

Consolidated Statements of Operations

(in millions, except per share data)

(unaudited)

Three Months Ended

September 30,

Nine Months Ended

September 30,

2023

2024

2023

2024

Net product sales

$

63,171

$

67,601

$

179,184

$

190,085

Net service sales

79,912

91,276

225,640

260,082

Total net sales

143,083

158,877

404,824

450,167

Operating expenses:

Cost of sales

75,022

80,977

212,186

227,395

Fulfillment

22,314

24,660

64,524

70,543

Technology and infrastructure

21,203

22,245

63,584

64,973

Sales and marketing

10,551

10,609

31,468

30,783

General and administrative

2,561

2,713

8,806

8,496

Other operating expense (income), net

244

262

613

587

Total operating expenses

131,895

141,466

381,181

402,777

Operating income

11,188

17,411

23,643

47,390

Interest income

776

1,256

2,048

3,429

Interest expense

(806

)

(603

)

(2,469

)

(1,836

)

Other income (expense), net

1,031

(27

)

649

(2,718

)

Total non-operating income (expense)

1,001

626

228

(1,125

)

Income before income taxes

12,189

18,037

23,871

46,265

Provision for income taxes

(2,306

)

(2,706

)

(4,058

)

(6,940

)

Equity-method investment activity, net of tax

(4

)

(3

)

(12

)

(81

)

Net income

$

9,879

$

15,328

$

19,801

$

39,244

Basic earnings per share

$

0.96

$

1.46

$

1.93

$

3.76

Diluted earnings per share

$

0.94

$

1.43

$

1.89

$

3.67

Weighted-average shares used in computation of earnings per share:

Basic

10,322

10,501

10,286

10,447

Diluted

10,558

10,735

10,452

10,705

AMAZON.COM, INC.

Consolidated Statements of Comprehensive Income

(in millions)

(unaudited)

Three Months Ended

September 30,

Nine Months Ended

September 30,

2023

2024

2023

2024

Net income

$

9,879

$

15,328

$

19,801

$

39,244

Other comprehensive income (loss):

Foreign currency translation adjustments, net of tax of $36, $(45), $4, and $43

(1,388

)

1,911

(738

)

178

Available-for-sale debt securities:

Change in net unrealized gains (losses), net of tax of $(18), $(55), $(52), and $(282)

62

167

174

944

Less: reclassification adjustment for losses (gains) included in “Other income (expense), net,” net of tax of $0, $0, $(15), and $(1)

3

48

4

Net change

65

167

222

948

Other, net of tax of $0, $3, $0, and $1

(3

)

(4

)

Total other comprehensive income (loss)

(1,323

)

2,075

(516

)

1,122

Comprehensive income

$

8,556

$

17,403

$

19,285

$

40,366

AMAZON.COM, INC.

Segment Information

(in millions)

(unaudited)

Three Months Ended

September 30,

Nine Months Ended

September 30,

2023

2024

2023

2024

North America

Net sales

$

87,887

$

95,537

$

247,314

$

271,911

Operating expenses

83,580

89,874

238,898

256,200

Operating income

$

4,307

$

5,663

$

8,416

$

15,711

International

Net sales

$

32,137

$

35,888

$

90,957

$

99,486

Operating expenses

32,232

34,587

93,194

97,009

Operating income (loss)

$

(95

)

$

1,301

$

(2,237

)

$

2,477

AWS

Net sales

$

23,059

$

27,452

$

66,553

$

78,770

Operating expenses

16,083

17,005

49,089

49,568

Operating income

$

6,976

$

10,447

$

17,464

$

29,202

Consolidated

Net sales

$

143,083

$

158,877

$

404,824

$

450,167

Operating expenses

131,895

141,466

381,181

402,777

Operating income

11,188

17,411

23,643

47,390

Total non-operating income (expense)

1,001

626

228

(1,125

)

Provision for income taxes

(2,306

)

(2,706

)

(4,058

)

(6,940

)

Equity-method investment activity, net of tax

(4

)

(3

)

(12

)

(81

)

Net income

$

9,879

$

15,328

$

19,801

$

39,244

Segment Highlights:

Y/Y net sales growth:

North America

11

%

9

%

11

%

10

%

International

16

12

9

9

AWS

12

19

13

18

Consolidated

13

11

11

11

Net sales mix:

North America

61

%

60

%

61

%

60

%

International

23

23

23

22

AWS

16

17

16

18

Consolidated

100

%

100

%

100

%

100

%

AMAZON.COM, INC.

Consolidated Balance Sheets

(in millions, except per share data)

(unaudited)

December 31, 2023

September 30, 2024

ASSETS

Current assets:

Cash and cash equivalents

$

73,387

$

75,091

Marketable securities

13,393

12,960

Inventories

33,318

36,103

Accounts receivable, net and other

52,253

51,638

Total current assets

172,351

175,792

Property and equipment, net

204,177

237,917

Operating leases

72,513

76,527

Goodwill

22,789

23,081

Other assets

56,024

71,309

Total assets

$

527,854

$

584,626

LIABILITIES AND STOCKHOLDERS’ EQUITY

Current liabilities:

Accounts payable

$

84,981

$

84,570

Accrued expenses and other

64,709

60,602

Unearned revenue

15,227

16,305

Total current liabilities

164,917

161,477

Long-term lease liabilities

77,297

79,802

Long-term debt

58,314

54,890

Other long-term liabilities

25,451

29,306

Commitments and contingencies

Stockholders’ equity:

Preferred stock ($0.01 par value; 500 shares authorized; no shares issued or outstanding)

Common stock ($0.01 par value; 100,000 shares authorized; 10,898 and 11,026 shares issued; 10,383 and 10,511 shares outstanding)

109

110

Treasury stock, at cost

(7,837

)

(7,837

)

Additional paid-in capital

99,025

115,934

Accumulated other comprehensive income (loss)

(3,040

)

(1,918

)

Retained earnings

113,618

152,862

Total stockholders’ equity

201,875

259,151

Total liabilities and stockholders’ equity

$

527,854

$

584,626

AMAZON.COM, INC.

Supplemental Financial Information and Business Metrics

(in millions, except per share data)

(unaudited)

Q2 2023

Q3 2023

Q4 2023

Q1 2024

Q2 2024

Q3 2024

Y/Y %

Change

Cash Flows and Shares

Operating cash flow -- trailing twelve months (TTM)

$

61,841

$

71,654

$

84,946

$

99,147

$

107,952

$

112,706

57

%

Operating cash flow -- TTM Y/Y growth

74

%

81

%

82

%

82

%

75

%

57

%

N/A

Purchases of property and equipment, net of proceeds from sales and incentives -- TTM

$

53,963

$

50,220

$

48,133

$

48,998

$

54,979

$

64,959

29

%

Principal repayments of finance leases -- TTM

$

5,705

$

5,245

$

4,384

$

3,774

$

3,092

$

2,489

(53

)%

Principal repayments of financing obligations -- TTM

$

244

$

260

$

271

$

304

$

306

$

320

23

%

Equipment acquired under finance leases -- TTM (1)

$

269

$

239

$

310

$

306

$

425

$

492

106

%

Principal repayments of all other finance leases -- TTM (2)

$

631

$

694

$

683

$

761

$

794

$

785

13

%

Free cash flow -- TTM (3)

$

7,878

$

21,434

$

36,813

$

50,149

$

52,973

$

47,747

123

%

Free cash flow less principal repayments of finance leases and financing obligations -- TTM (4)

$

1,929

$

15,929

$

32,158

$

46,071

$

49,575

$

44,938

182

%

Free cash flow less equipment finance leases and principal repayments of all other finance leases and financing obligations -- TTM (5)

$

6,734

$

20,241

$

35,549

$

48,778

$

51,448

$

46,150

128

%

Common shares and stock-based awards outstanding

10,794

10,792

10,788

10,788

10,871

10,872

1

%

Common shares outstanding

10,313

10,330

10,383

10,403

10,490

10,511

2

%

Stock-based awards outstanding

481

462

406

385

381

361

(22

)%

Stock-based awards outstanding -- % of common shares outstanding

4.7

%

4.5

%

3.9

%

3.7

%

3.6

%

3.4

%

N/A

Results of Operations

Worldwide (WW) net sales

$

134,383

$

143,083

$

169,961

$

143,313

$

147,977

$

158,877

11

%

WW net sales -- Y/Y growth, excluding F/X

11

%

11

%

13

%

13

%

11

%

11

%

N/A

WW net sales -- TTM

$

538,046

$

554,028

$

574,785

$

590,740

$

604,334

$

620,128

12

%

WW net sales -- TTM Y/Y growth, excluding F/X

13

%

12

%

12

%

12

%

12

%

12

%

N/A

Operating income

$

7,681

$

11,188

$

13,209

$

15,307

$

14,672

$

17,411

56

%

F/X impact -- favorable

$

104

$

132

$

85

$

72

$

29

$

16

N/A

Operating income -- Y/Y growth, excluding F/X

128

%

338

%

379

%

219

%

91

%

55

%

N/A

Operating margin -- % of WW net sales

5.7

%

7.8

%

7.8

%

10.7

%

9.9

%

11.0

%

N/A

Operating income -- TTM

$

17,717

$

26,380

$

36,852

$

47,385

$

54,376

$

60,599

130

%

Operating income -- TTM Y/Y growth, excluding F/X

10

%

99

%

197

%

252

%

205

%

129

%

N/A

Operating margin -- TTM % of WW net sales

3.3

%

4.8

%

6.4

%

8.0

%

9.0

%

9.8

%

N/A

Net income

$

6,750

$

9,879

$

10,624

$

10,431

$

13,485

$

15,328

55

%

Net income per diluted share

$

0.65

$

0.94

$

1.00

$

0.98

$

1.26

$

1.43

53

%

Net income -- TTM

$

13,072

$

20,079

$

30,425

$

37,684

$

44,419

$

49,868

148

%

Net income per diluted share -- TTM

$

1.26

$

1.93

$

2.90

$

3.56

$

4.18

$

4.67

142

%

(1)

For the twelve months ended September 30, 2023 and 2024, this amount relates to equipment included in “Property and equipment acquired under finance leases, net of remeasurements and modifications” of $748 million and $620 million.

(2)

For the twelve months ended September 30, 2023 and 2024, this amount relates to property included in “Principal repayments of finance leases” of $5,245 million and $2,489 million.

(3)

Free cash flow is cash flow from operations reduced by “Purchases of property and equipment, net of proceeds from sales and incentives.”

(4)

Free cash flow less principal repayments of finance leases and financing obligations is free cash flow reduced by “Principal repayments of finance leases” and “Principal repayments of financing obligations.”

(5)

Free cash flow less equipment finance leases and principal repayments of all other finance leases and financing obligations is free cash flow reduced by equipment acquired under finance leases, which is included in “Property and equipment acquired under finance leases, net of remeasurements and modifications,” principal repayments of all other finance lease liabilities, which is included in “Principal repayments of finance leases,” and “Principal repayments of financing obligations.”

AMAZON.COM, INC.

Supplemental Financial Information and Business Metrics

(in millions)

(unaudited)

Q2 2023

Q3 2023

Q4 2023

Q1 2024

Q2 2024

Q3 2024

Y/Y %

Change

Segments

North America Segment:

Net sales

$

82,546

$

87,887

$

105,514

$

86,341

$

90,033

$

95,537

9

%

Net sales -- Y/Y growth, excluding F/X

11

%

11

%

13

%

12

%

9

%

9

%

N/A

Net sales -- TTM

$

331,633

$

340,677

$

352,828

$

362,288

$

369,775

$

377,425

11

%

Operating income

$

3,211

$

4,307

$

6,461

$

4,983

$

5,065

$

5,663

31

%

F/X impact -- favorable (unfavorable)

$

(7

)

$

(27

)

$

(13

)

$

8

$

8

$

(28

)

N/A

Operating income -- Y/Y growth, excluding F/X

N/A

N/A

N/A

454

%

58

%

32

%

N/A

Operating margin -- % of North America net sales

3.9

%

4.9

%

6.1

%

5.8

%

5.6

%

5.9

%

N/A

Operating income -- TTM

$

3,457

$

8,176

$

14,877

$

18,962

$

20,816

$

22,172

171

%

Operating margin -- TTM % of North America net sales

1.0

%

2.4

%

4.2

%

5.2

%

5.6

%

5.9

%

N/A

International Segment:

Net sales

$

29,697

$

32,137

$

40,243

$

31,935

$

31,663

$

35,888

12

%

Net sales -- Y/Y growth, excluding F/X

10

%

11

%

13

%

11

%

10

%

12

%

N/A

Net sales -- TTM

$

121,003

$

125,420

$

131,200

$

134,012

$

135,978

$

139,729

11

%

Operating income (loss)

$

(895

)

$

(95

)

$

(419

)

$

903

$

273

$

1,301

N/A

F/X impact -- favorable (unfavorable)

$

32

$

228

$

160

$

(3

)

$

(94

)

$

43

N/A

Operating income (loss) -- Y/Y growth (decline), excluding F/X

(48

)%

(87

)%

(74

)%

N/A

N/A

N/A

N/A

Operating margin -- % of International net sales

(3.0

)%

(0.3

)%

(1.0

)%

2.8

%

0.9

%

3.6

%

N/A

Operating income (loss) -- TTM

$

(6,836

)

$

(4,465

)

$

(2,656

)

$

(506

)

$

662

$

2,058

N/A

Operating margin -- TTM % of International net sales

(5.6

)%

(3.6

)%

(2.0

)%

(0.4

)%

0.5

%

1.5

%

N/A

AWS Segment:

Net sales

$

22,140

$

23,059

$

24,204

$

25,037

$

26,281

$

27,452

19

%

Net sales -- Y/Y growth, excluding F/X

12

%

12

%

13

%

17

%

19

%

19

%

N/A

Net sales -- TTM

$

85,410

$

87,931

$

90,757

$

94,440

$

98,581

$

102,974

17

%

Operating income

$

5,365

$

6,976

$

7,167

$

9,421

$

9,334

$

10,447

50

%

F/X impact -- favorable (unfavorable)

$

79

$

(69

)

$

(62

)

$

67

$

115

$

1

N/A

Operating income -- Y/Y growth (decline), excluding F/X

(8

)%

30

%

39

%

83

%

72

%

50

%

N/A

Operating margin -- % of AWS net sales

24.2

%

30.3

%

29.6

%

37.6

%

35.5

%

38.1

%

N/A

Operating income -- TTM

$

21,096

$

22,669

$

24,631

$

28,929

$

32,898

$

36,369

60

%

Operating margin -- TTM % of AWS net sales

24.7

%

25.8

%

27.1

%

30.6

%

33.4

%

35.3

%

N/A

AMAZON.COM, INC.

Supplemental Financial Information and Business Metrics

(in millions, except employee data)

(unaudited)

Q2 2023

Q3 2023

Q4 2023

Q1 2024

Q2 2024

Q3 2024

Y/Y %

Change

Net Sales

Online stores (1)

$

52,966

$

57,267

$

70,543

$

54,670

$

55,392

$

61,411

7

%

Online stores -- Y/Y growth, excluding F/X

5

%

6

%

8

%

7

%

6

%

8

%

N/A

Physical stores (2)

$

5,024

$

4,959

$

5,152

$

5,202

$

5,206

$

5,228

5

%

Physical stores -- Y/Y growth, excluding F/X

7

%

6

%

4

%

6

%

4

%

5

%

N/A

Third-party seller services (3)

$

32,332

$

34,342

$

43,559

$

34,596

$

36,201

$

37,864

10

%

Third-party seller services -- Y/Y growth, excluding F/X

18

%

18

%

19

%

16

%

13

%

10

%

N/A

Advertising services (4)

$

10,683

$

12,060

$

14,654

$

11,824

$

12,771

$

14,331

19

%

Advertising services -- Y/Y growth, excluding F/X

22

%

25

%

26

%

24

%

20

%

19

%

N/A

Subscription services (5)

$

9,894

$

10,170

$

10,488

$

10,722

$

10,866

$

11,278

11

%

Subscription services -- Y/Y growth, excluding F/X

14

%

13

%

13

%

11

%

11

%

11

%

N/A

AWS

$

22,140

$

23,059

$

24,204

$

25,037

$

26,281

$

27,452

19

%

AWS -- Y/Y growth, excluding F/X

12

%

12

%

13

%

17

%

19

%

19

%

N/A

Other (6)

$

1,344

$

1,226

$

1,361

$

1,262

$

1,260

$

1,313

7

%

Other -- Y/Y growth (decline), excluding F/X

26

%

(3

)%

8

%

23

%

(6

)%

5

%

N/A

Stock-based Compensation Expense

Cost of sales

$

251

$

193

$

227

$

174

$

266

$

193

(1

)%

Fulfillment

$

932

$

732

$

823

$

636

$

944

$

696

(5

)%

Technology and infrastructure

$

4,043

$

3,284

$

3,533

$

2,772

$

3,670

$

2,961

(10

)%

Sales and marketing

$

1,303

$

1,111

$

1,216

$

932

$

1,224

$

1,012

(9

)%

General and administrative

$

598

$

509

$

520

$

447

$

618

$

471

(8

)%

Total stock-based compensation expense

$

7,127

$

5,829

$

6,319

$

4,961

$

6,722

$

5,333

(9

)%

Other

WW shipping costs

$

20,418

$

21,799

$

27,326

$

21,834

$

21,965

$

23,501

8

%

WW shipping costs -- Y/Y growth

6

%

9

%

11

%

10

%

8

%

8

%

N/A

WW paid units -- Y/Y growth (7)

9

%

9

%

12

%

12

%

11

%

12

%

N/A

WW seller unit mix -- % of WW paid units (7)

60

%

60

%

61

%

61

%

61

%

60

%

N/A

Employees (full-time and part-time; excludes contractors & temporary personnel)

1,461,000

1,500,000

1,525,000

1,521,000

1,532,000

1,551,000

3

%

Employees (full-time and part-time; excludes contractors & temporary personnel) -- Y/Y growth (decline)

(4

)%

(3

)%

(1

)%

4

%

5

%

3

%

N/A

(1)

Includes product sales and digital media content where we record revenue gross. We leverage our retail infrastructure to offer a wide selection of consumable and durable goods that includes media products available in both a physical and digital format, such as books, videos, games, music, and software. These product sales include digital products sold on a transactional basis. Digital media content subscriptions that provide unlimited viewing or usage rights are included in “Subscription services.”

(2)

Includes product sales where our customers physically select items in a store. Sales to customers who order goods online for delivery or pickup at our physical stores are included in “Online stores.”

(3)

Includes commissions and any related fulfillment and shipping fees, and other third-party seller services.

(4)

Includes sales of advertising services to sellers, vendors, publishers, authors, and others, through programs such as sponsored ads, display, and video advertising.

(5)

Includes annual and monthly fees associated with Amazon Prime memberships, as well as digital video, audiobook, digital music, e-book, and other non-AWS subscription services.

(6)

Includes sales related to various other offerings, such as health care services, certain licensing and distribution of video content, and shipping services, and our co-branded credit card agreements.

(7)

Excludes the impact of Whole Foods Market.

Amazon.com, Inc.
Certain Definitions

Customer Accounts

Seller Accounts

AWS Customers

Units

Amazon Investor Relations

[email protected]

amazon.com/ir

Amazon Public Relations

[email protected]

amazon.com/pr

Source: Amazon.com, Inc.

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