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Upstart Announces Third Quarter 2023 Results

November 7, 2023 4:05 PM

SAN MATEO, Calif.--(BUSINESS WIRE)-- Upstart Holdings, Inc. (NASDAQ: UPST), the leading artificial intelligence (AI) lending marketplace, today announced financial results for its third quarter of fiscal year 2023 ended September 30, 2023. Upstart will host a conference call and webcast at 1:30 p.m. Pacific Time today. An earnings presentation and link to the webcast are available at ir.upstart.com.

“We’re making rapid progress in building the world’s first and best AI lending platform,” said Dave Girouard, co-founder and CEO of Upstart. “Of course we’d prefer to be growing quickly, but this is a time when it’s wise to be operating in a conservative mode. We were EBITDA positive for the second straight quarter, our contribution margins are still near record highs, and we continue to invest in our teams and core AI."

Third Quarter 2023 Financial Highlights

Financial Outlook

For the fourth quarter of 2023, Upstart expects:

Upstart has not reconciled the forward-looking non-GAAP measures above to comparable forward-looking GAAP measures because of the potential variability and uncertainty of incurring these costs and expenses in the future. Accordingly, a reconciliation is not available without unreasonable effort.

Key Operating Metrics and Non-GAAP Financial Measures

For a description of our key operating measures, please see the section titled “Key Operating Metrics” below.

Reconciliations of non-GAAP financial measures to the most directly comparable financial results as determined in accordance with GAAP are included at the end of this press release following the accompanying financial data. For a description of these non-GAAP financial measures, including the reasons management uses each measure, please see the section titled "About Non-GAAP Financial Measures” below.

Conference Call and Webcast

About Upstart

Upstart (NASDAQ: UPST) is the leading AI lending marketplace, connecting millions of consumers to 100+ banks and credit unions that leverage Upstart’s AI models and cloud applications to deliver superior credit products. With Upstart AI, lenders can approve more borrowers at lower rates across races, ages, and genders, while delivering the exceptional digital-first experience customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Founded in 2012, Upstart’s platform includes personal loans, automotive retail and refinance loans, and small-dollar “relief” loans. Upstart is based in San Mateo, California, and Columbus, Ohio.

Forward-Looking Statements

This press release contains forward-looking statements, including but not limited to, statements regarding our outlook for the fourth quarter of 2023. You can identify forward-looking statements by the fact that they do not relate strictly to historical or current facts. These statements may include words such as "anticipate", "estimate", "expect", "project", "plan", "intend", “target”, “aim”, "believe", "may", "will", "should", “becoming”, “look forward”, “could”, "can have", "likely" and other words and terms of similar meaning in connection with any discussion of the timing or nature of future operating or financial performance or other events. Forward-looking statements give our current expectations and projections relating to our financial condition; macroeconomic factors; plans; objectives; product development; growth opportunities; assumptions; risks; future performance; business; investments; and results of operations, including revenue (including revenue from fees and net interest income (loss)), contribution margin, net income (loss), non-GAAP adjusted net income (loss), adjusted EBITDA, adjusted EBITDA margin, basic weighted-average share count and diluted weighted-average share count. Neither we nor any other person assumes responsibility for the accuracy and completeness of any of these forward-looking statements. The forward-looking statements included in this press release and on the related teleconference call relate only to events as of the date hereof. Upstart undertakes no obligation to update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

All forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially from those that we expected. More information about factors that could affect our results of operations and risks and uncertainties are provided in our public filings with the Securities and Exchange Commission, copies of which may be obtained by visiting our investor relations website at www.upstart.com or the SEC’s website at www.sec.gov. These risks and uncertainties include, but are not limited to, our future growth prospects and financial performance; our ability to manage the adverse effects of macroeconomic conditions and disruptions in the banking sector and credit markets, including inflation and related monetary policy changes, such as increasing interest rates; our ability to access sufficient loan funding, including through securitization, committed capital arrangements, whole loan sales and warehouse credit facilities; the effectiveness of our credit decisioning models and risk management efforts; our ability to achieve the expected cost savings from our reductions in workforce; geopolitical events; our ability to retain existing, and attract new, lending partners; our ability to improve and expand our platform and products; and our ability to operate successfully in a highly-regulated industry.

Key Operating Metrics

We review a number of operating metrics, including transaction volume, dollars; transaction volume, number of loans; and conversion rate to evaluate our business, measure our performance, identify trends affecting our business, formulate business plans and make strategic decisions.

We define “transaction volume, dollars” as the total principal of loans transacted on our platform between a borrower and the originating lending partner during the period presented. We define “transaction volume, number of loans” as the number of loans facilitated on our platform between a borrower and the originating lending partner during the period presented. We believe these metrics are good proxies for our overall scale and reach as a platform.

We define “conversion rate” as the number of loans transacted in a period divided by the number of rate inquiries received that we estimate to be legitimate, which we record when a borrower requests a loan offer on our platform. We track this metric to understand the impact of improvements to the efficiency of our borrower funnel on our overall growth.

About Non-GAAP Financial Measures

In addition to our results determined in accordance with generally accepted accounting principles in the United States (“GAAP”), we believe the non-GAAP measures of contribution profit, contribution margin, adjusted EBITDA, adjusted EBITDA margin, adjusted net income (loss), and adjusted net income (loss) per share are useful in evaluating our operating performance. Certain of these non-GAAP measures exclude stock-based compensation and certain payroll tax expense, expense on convertible notes, depreciation, amortization, and other non-operating expenses. We exclude stock-based compensation, expense on convertible notes and other non-operating expenses because they are non-cash in nature and are excluded in order to facilitate comparisons to other companies’ results.

We believe non-GAAP information is useful in evaluating the operating results, ongoing operations, and for internal planning and forecasting purposes. We also believe that non-GAAP financial measures provide consistency and comparability with past financial performance and assist investors with comparing Upstart to other companies, some of which use similar non-GAAP financial measures to supplement their GAAP results. However, non-GAAP financial measures are presented for supplemental informational purposes only and should not be considered a substitute for, or superior to, financial information presented in accordance with GAAP and may be different from similarly titled non-GAAP financial measures used by other companies.

Key limitations of our non-GAAP financial measures include:

Reconciliation tables of the most comparable GAAP financial measures to the non-GAAP financial measures used in this press release are included below.

UPSTART HOLDINGS, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(In Thousands, Except Share and Per Share Data)

(Unaudited)

December 31,

September 30,

2022

2023

Assets
Cash

$

422,411

$

516,581

Restricted cash

110,056

98,447

Loans (at fair value) (1)

1,010,421

972,336

Property, equipment, and software, net

44,168

48,010

Operating lease right of use assets

86,335

77,339

Beneficial interests (at fair value)

-

36,974

Non-marketable equity securities

41,250

41,250

Goodwill

67,062

67,062

Other assets (includes $42,648 and $42,673 at fair value as of December 31, 2022 and September 30, 2023, respectively)

154,351

143,780

Total assets

$

1,936,054

$

2,001,779

Liabilities and Stockholders’ Equity
Liabilities:
Accounts payable

$

18,715

$

7,027

Payable to investors

90,777

51,607

Borrowings

986,394

1,003,392

Payable to securitization note holders (at fair value)

-

153,782

Accrued expenses and other liabilities (includes $8,820 and $7,414 at fair value as of December 31, 2022 and September 30, 2023, respectively)

66,946

51,853

Operating lease liabilities

100,787

93,354

Total liabilities

1,263,619

1,361,015

Stockholders’ equity:
Common stock, $0.0001 par value; 700,000,000 shares authorized; 81,259,676 and 85,024,889 shares issued and outstanding as of December 31, 2022 and September 30, 2023, respectively

8

9

Additional paid-in capital

714,871

880,933

Accumulated deficit

(42,444

)

(240,178

)

Total stockholders’ equity

672,435

640,764

Total liabilities and stockholders’ equity

$

1,936,054

$

2,001,779

(1)

Includes $196.5 million as of September 30, 2023 of loans, at fair value, contributed as collateral for the consolidated securitization.

UPSTART HOLDINGS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS and COMPREHENSIVE LOSS

(In Thousands, Except Share and Per Share Data)

(Unaudited)

Three Months Ended
September 30,

Nine Months Ended
September 30,

2022

2023

2022

2023

Revenue:
Revenue from fees, net

$

179,348

$

146,755

$

751,675

$

407,585

Interest income and fair value adjustments, net:
Interest income (1)

22,180

37,692

66,288

116,923

Interest expense (1)

(3,050

)

(9,414

)

(6,322

)

(20,828

)

Fair value and other adjustments (1)

(41,245

)

(40,476

)

(116,110

)

(130,430

)

Total interest income and fair value adjustments, net

(22,115

)

(12,198

)

(56,144

)

(34,335

)

Total revenue

157,233

134,557

695,531

373,250

Total operating expenses:
Sales and marketing

56,362

33,042

295,023

88,371

Customer operations

45,028

36,914

144,507

114,301

Engineering and product development

66,182

54,941

173,218

222,986

General, administrative, and other

47,752

53,505

138,148

156,616

Total operating expenses

215,324

178,402

750,896

582,274

Loss from operations

(58,091

)

(43,845

)

(55,365

)

(209,024

)

Other income, net

1,880

3,540

2,018

11,334

Net loss before income taxes

(56,211

)

(40,305

)

(53,347

)

(197,690

)

Provision for income taxes

12

10

55

44

Net loss

$

(56,223

)

$

(40,315

)

$

(53,402

)

$

(197,734

)

Net loss per share, basic

$

(0.69

)

$

(0.48

)

$

(0.64

)

$

(2.38

)

Net loss per share, diluted

$

(0.69

)

$

(0.48

)

$

(0.64

)

$

(2.38

)

Weighted-average number of shares outstanding used in computing net loss per share, basic

81,672,099

84,404,966

83,236,131

83,158,146

Weighted-average number of shares outstanding used in computing net loss per share, diluted

81,672,099

84,404,966

83,236,131

83,158,146

(1)

Balances for three and nine months ended September 30, 2023 include $10.0 million of interest income, $(3.8) million of interest expense, and $0.4 million of fair value and other adjustments, net related to the consolidated securitization.

UPSTART HOLDINGS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In Thousands)

(Unaudited)

Nine Months Ended
September 30,

2022

2023

Cash flows from operating activities
Net loss

$

(53,402

)

$

(197,734

)

Adjustments to reconcile net loss to net cash used in operating activities:
Change in fair value of financial instruments

71,056

151,317

Stock-based compensation

92,035

142,273

Gain on loan servicing arrangement, net

(23,770

)

(10,432

)

Depreciation and amortization

9,859

15,800

Non-cash interest expense

2,294

2,296

Other

-

(2,260

)

Net changes in operating assets and liabilities:
Purchase of loans held-for-sale

(6,978,644

)

(2,076,734

)

Proceeds from sale of loans held-for-sale

6,374,107

1,875,358

Principal payments received for loans held-for-sale

104,049

139,582

Principal payments received for loans held by consolidated securitizations

-

12,302

Other assets

8,719

27

Operating lease liability and right-of-use asset

7,695

1,563

Accounts payable

3,446

(11,699

)

Payable to investors

(13,754

)

(44,919

)

Accrued expenses and other liabilities

(25,494

)

(13,521

)

Net cash provided by used in operating activities

(421,804

)

(16,781

)

Cash flows from investing activities
Purchase of loans held-for-investment

(55,294

)

(121,294

)

Proceeds from sale of loans held-for-investment

11,993

774

Principal payments received for loans held-for-investment

27,711

78,327

Principal payments received for notes receivable and repayments of residual certificates

5,508

3,556

Acquisition of beneficial interests

-

(39,505

)

Purchase of non-marketable equity securities

(1,000

)

-

Purchase of property and equipment

(7,088

)

(1,285

)

Capitalized software costs

(10,842

)

(9,135

)

Net cash used in investing activities

(29,012

)

(88,562

)

Cash flows from financing activities
Payments made on securitization notes

-

(10,016

)

Proceeds from issuance of securitization notes

-

165,318

Proceeds from borrowings

430,270

529,494

Repayments of borrowings

(209,079

)

(514,792

)

Proceeds from issuance of common stock under employee stock purchase plan

7,662

8,431

Proceeds from exercise of stock options

10,726

9,475

Taxes paid related to net share settlement of equity awards

(8

)

(6

)

Repurchases of common stock

(150,070

)

-

Net cash provided by financing activities

89,501

187,904

Change in cash and restricted cash

(361,315

)

82,561

Cash and restricted cash at beginning of period

1,191,241

532,467

Cash and restricted cash at end of period

$

829,926

$

615,028

UPSTART HOLDINGS, INC.

RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES

(In Thousands, Except Share and Per Share Data)

(Unaudited)

Three Months Ended
September 30,

Nine Months Ended
September 30,

2022

2023

2022

2023

Revenue from fees, net

$

179,348

$

146,755

$

751,675

$

407,585

Loss from operations

(58,091

)

(43,845

)

(55,365

)

(209,024

)

Operating Margin

(32

)%

(30

)%

(7

)%

(51

)%

Sales and marketing, net of borrower acquisition costs(1)

$

10,348

$

9,444

$

31,910

$

26,012

Customer operations, net of borrower verification and servicing costs(2)

7,706

7,911

20,728

26,774

Engineering and product development

66,182

54,941

173,218

222,986

General, administrative, and other

47,752

53,505

138,148

156,616

Interest income and fair value adjustments, net

22,115

12,198

56,144

34,335

Contribution Profit

$

96,012

$

94,154

$

364,783

$

257,699

Contribution Margin

54

%

64

%

49

%

63

%

__________________

(1)

Borrower acquisition costs were $46.0 million and $23.6 million for the three months ended September 30, 2022 and 2023, respectively, and were $263.1 million and $62.4 million for the nine months ended September 30, 2022 and 2023, respectively. Borrower acquisition costs consist of our sales and marketing expenses adjusted to exclude costs not directly attributable to attracting a new borrower, such as payroll-related expenses for our business development and marketing teams, as well as other operational, brand awareness and marketing activities. These costs do not include reorganization expenses associated with the January 2023 Plan.

(2)

Borrower verification and servicing costs were $37.3 million and $29.0 million for the three months ended September 30, 2022 and 2023, respectively, and were $123.8 million and $87.5 million for the nine months ended September 30, 2022 and 2023, respectively. Borrower verification and servicing costs consist of payroll and other personnel-related expenses for personnel engaged in loan onboarding, verification and servicing, as well as servicing system costs. It excludes payroll and personnel-related expenses and stock-based compensation for certain members of our customer operations team whose work is not directly attributable to onboarding and servicing loans. These costs do not include reorganization expenses associated with the January 2023 Plan.

UPSTART HOLDINGS, INC.

RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES

(In Thousands, Except Share and Per Share Data)

(Unaudited)

Three Months Ended
September 30,

Nine Months Ended
September 30,

2022

2023

2022

2023

Total revenue

$

157,233

$

134,557

$

695,531

$

373,250

Net loss

(56,223

)

(40,315

)

(53,402

)

(197,734

)

Net Loss Margin

(36

)%

(30

)%

(8

)%

(53

)%

Adjusted to exclude the following:

0

0

Stock-based compensation and certain payroll tax expenses(1)

$

36,957

$

36,446

$

93,721

$

144,991

Depreciation and amortization

3,724

4,934

9,859

15,800

Reorganization expenses

-

-

-

15,536

Expense on convertible notes

1,172

1,177

3,511

3,527

Provision for income taxes

12

10

55

44

Adjusted EBITDA

$

(14,358

)

$

2,252

$

53,744

$

(17,836

)

Adjusted EBITDA Margin

(9

)%

2

%

8

%

(5

)%

________________

(1)

Payroll tax expenses include the employer payroll tax-related expense on employee stock transactions, as the amount is dependent on our stock price and other factors that are beyond our control and do not correlate to the operation of our business.

UPSTART HOLDINGS, INC.

RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES

(In Thousands, Except Share and Per Share Data)

(Unaudited)

Three Months Ended
September 30,
Nine Months Ended
September 30,

2022

2023

2022

2023

Net loss

$

(56,223

)

$

(40,315

)

$

(53,402

)

$

(197,734

)

Adjusted to exclude the following:
Stock-based compensation and certain payroll tax expenses(1)

36,957

36,446

93,721

144,991

Reorganization expenses

-

-

-

15,536

Adjusted Net Income (Loss)

$

(19,266

)

$

(3,869

)

$

40,319

$

(37,207

)

Net loss per share:
Basic

$

(0.69

)

$

(0.48

)

$

(0.64

)

$

(2.38

)

Diluted

$

(0.69

)

$

(0.48

)

$

(0.64

)

$

(2.38

)

Adjusted Net Income (Loss) per Share:
Basic

$

(0.24

)

$

(0.05

)

$

0.48

$

(0.45

)

Diluted

$

(0.24

)

$

(0.05

)

$

0.43

$

(0.45

)

Weighted-average common shares outstanding:
Basic

81,672,099

84,404,966

83,236,131

83,158,146

Diluted

81,672,099

84,404,966

92,991,590

83,158,146

___________________

(1)

Payroll tax expenses include the employer payroll tax-related expense on employee stock transactions, as the amount is dependent on our stock price and other factors that are beyond our control and do not correlate to the operation of our business.

Press

[email protected]

Investors

Jason Schmidt

Vice President, Investor Relations

[email protected]

Source: Upstart Holdings, Inc.

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