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PagerDuty Announces Fourth Quarter Fiscal 2022 Financial Results

March 16, 2022 4:05 PM

Fourth quarter revenue increased 32% year-over-year to $78.5 million

Fourth quarter GAAP operating loss of $27.2 million, non-GAAP operating loss of $2.5 million

SAN FRANCISCO--(BUSINESS WIRE)-- PagerDuty, Inc. (NYSE: PD), a leader in digital operations management, today announced financial results for the fourth quarter of fiscal 2022, ended January 31, 2022.

“Driven by ongoing market traction for our new products and strong go to market execution, Q4 results capped a fiscal year of accelerating growth for PagerDuty. We delivered revenue of $79 million for the quarter and $281 million for the year, both growing 32% year over year, and gained operating leverage which positions us well for durable growth,” said Jennifer Tejada, Chairperson and CEO at PagerDuty. “Our digital operations platform is designed to effectively predict, facilitate, and automate the urgent, unstructured work essential to modern business success. We enter the new fiscal year with tremendous momentum, well-positioned to support an even broader cross-section of teams across the enterprise.”

Fourth Quarter Fiscal 2022 Financial Highlights

Full Year Fiscal 2022 Financial Highlights

The section titled “Non-GAAP Financial Measures” below contains a description of the non-GAAP financial measures and reconciliations between historical GAAP and non-GAAP information.

Fourth Quarter and Recent Highlights

Financial Outlook

For the first quarter of fiscal 2023, PagerDuty currently expects:

For the full fiscal year 2023, PagerDuty currently expects:

These statements are forward-looking and actual results may differ materially. Please refer to the Forward-Looking Statements section below for information on the factors that could cause our actual results to differ materially from these forward-looking statements.

PagerDuty has not reconciled its expectations as to non-GAAP net loss per share to GAAP net loss per share because certain items are out of its control or cannot be reasonably predicted. Accordingly, a reconciliation for forward-looking non-GAAP net loss per share is not available without unreasonable effort.

Conference Call Information:

PagerDuty will host a conference call and live webcast for analysts and investors at 2:00 p.m. Pacific Time on March 16, 2022. This news release with the financial results will be accessible from PagerDuty’s website at investor.pagerduty.com prior to the conference call. A live webcast of the conference call will be accessible from the PagerDuty investor relations website at investor.pagerduty.com.

Supplemental Financial and Other Information:

Supplemental financial and other information can be accessed through PagerDuty’s investor relations website at investor.pagerduty.com. PagerDuty uses the investor relations section on its website as the means of complying with its disclosure obligations under Regulation FD. Accordingly, we recommend that investors monitor PagerDuty’s investor relations website in addition to following PagerDuty’s press releases, SEC filings, social media, including PagerDuty’s Twitter account (twitter.com/pagerduty), the Twitter account @jenntejada and Facebook page (facebook.com/pagerduty), and public conference calls and webcasts.

Non-GAAP Financial Measures:

This press release and the accompanying tables contain the following non-GAAP financial measures: non-GAAP gross profit, non-GAAP gross margin, non-GAAP research and development, non-GAAP sales and marketing, non-GAAP general and administrative, non-GAAP operating loss, non-GAAP operating margin, non-GAAP net loss, non-GAAP net loss per share, and free cash flow.

PagerDuty believes that non-GAAP financial measures, when taken collectively, may be helpful to investors because they provide consistency and comparability with past financial performance and can assist in comparisons with other companies, some of which use similar non-GAAP financial measures to supplement their GAAP results. The non-GAAP financial information is presented for supplemental informational purposes only, should not be considered a substitute for financial information presented in accordance with GAAP, and may be different from similarly-titled non-GAAP measures used by other companies.

The principal limitation of these non-GAAP financial measures is that they exclude significant expenses and income that are required by GAAP to be recorded in PagerDuty’s financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgment by PagerDuty’s management about which expenses and income are excluded or included in determining these non-GAAP financial measures. A reconciliation is provided below for each historical non-GAAP financial measure to the most directly comparable financial measure presented in accordance with GAAP.

Specifically, PagerDuty excludes the following from its historical and prospective non-GAAP financial measures, as applicable:

Share-based Compensation: PagerDuty utilizes share-based compensation to attract and retain employees. It is principally aimed at aligning their interests with those of its stockholders and at long-term retention, rather than to address operational performance for any particular period. As a result, share-based compensation expenses vary for reasons that are generally unrelated to financial and operational performance in any particular period.

Employer Taxes Related to Employee Stock Transactions: PagerDuty views the amount of employer taxes related to its employee stock transactions as an expense that is dependent on its stock price, employee exercise and other award disposition activity, and other factors that are beyond PagerDuty’s control. As a result, employer taxes related to employee stock transactions vary for reasons that are generally unrelated to financial and operational performance in any particular period.

Amortization of Acquired Intangible Assets: PagerDuty views amortization of acquired intangible assets as items arising from pre-acquisition activities determined at the time of an acquisition. While these intangible assets are evaluated for impairment regularly, amortization of the cost of purchased intangibles is an expense that is not typically affected by operations during any particular period.

Acquisition-Related Expenses: PagerDuty views acquisition-related expenses, such as transaction costs and acquisition-related retention payments, as events that are not necessarily reflective of operational performance during a period. In particular, PagerDuty believes the consideration of measures that exclude such expenses can assist in the comparison of operational performance in different periods which may or may not include such expenses.

Amortization of Debt Issuance Costs: For the three and twelve months ended January 31, 2022, the imputed interest rate of the Convertible Senior Notes (the "Notes") was approximately 1.93%. This is a result of the debt issuance costs, which reduce the carrying value of the convertible debt instruments. For the three and twelve months ended January 31, 2021, the imputed interest rate of the Notes was approximately 7.88%. This was a result of the debt discount and debt issuance costs, which reduce the carrying value of the convertible debt instruments. The debt issuance costs and debt discount are amortized as interest expense. The expense for the amortization of the debt issuance costs and the debt discount is a non-cash item, and we believe the exclusion of this interest expense will provide for a more useful comparison of our operational performance in different periods.

Acquisition-Related Income Tax Benefit: PagerDuty views acquisition-related income tax benefits as events that are not necessarily reflective of operational performance during a period. In particular, PagerDuty believes the consideration of measures that exclude such benefits can assist in the comparison of operational performance in different periods which may or may not include such benefits.

PagerDuty defines non-GAAP operating loss as GAAP loss from operations excluding stock-based compensation expense, employer taxes related to employee stock transactions, amortization of acquired intangible assets, and acquisition-related expenses. PagerDuty defines non-GAAP net loss (which is used in calculating non-GAAP net loss per share) as GAAP net loss excluding amortization of debt issuance costs and debt discount, stock-based compensation expense, employer taxes related to employee stock transactions, amortization of acquired intangible assets, acquisition-related expenses, and acquisition-related income tax benefits. There are a number of limitations related to the use of these non-GAAP measures as compared to GAAP operating loss and net loss, including that the non-GAAP measures exclude stock-based compensation expense, which has been, and will continue to be for the foreseeable future, a significant recurring expense in PagerDuty’s business and an important part of its compensation strategy.

PagerDuty defines free cash flow as net cash provided by (used in) operating activities, less cash used for purchases of property and equipment and capitalized internal-use software. In addition to the reasons stated above, PagerDuty believes that free cash flow is useful to investors as a liquidity measure because it measures PagerDuty’s ability to generate or use cash in excess of its capital investments in property and equipment to strengthen its balance sheet and further invest in its business and potential strategic initiatives. PagerDuty uses free cash flow in conjunction with traditional GAAP measures as part of its overall assessment of its liquidity, including the preparation of PagerDuty’s annual operating budget and quarterly forecasts, to evaluate the effectiveness of its business strategies, and to assess its liquidity.

There are a number of limitations related to the use of free cash flow as compared to net cash provided by (used in) operating activities, including that free cash flow includes capital expenditures, the benefits of which are realized in periods subsequent to those when expenditures are made.

PagerDuty encourages investors to review the related GAAP financial measures and the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measures, which it includes in press releases announcing quarterly financial results, including this press release, and not to rely on any single financial measure to evaluate PagerDuty’s business.

Please see the reconciliation tables at the end of this release for the reconciliation of GAAP and non-GAAP results.

Forward-Looking Statements:

This press release contains “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to, statements regarding our future financial performance and outlook and market positioning. Words such as “expect,” “extend,” “anticipate,” “should,” “believe,” “hope,” “target,” “project,” “accelerate,” “goals,” “estimate,” “potential,” “predict,” “may,” “will,” “might,” “could,” “intend,” “shall” and variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond our control. Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to, risks and other factors detailed in our Annual Report on Form 10-K filed with the Securities and Exchange Commission (SEC) on March 19, 2021 and our Quarterly Reports on Form 10-Qs filed with the SEC on June 4, 2021, September 3, 2021, and December 8, 2021. Additional information will be made available in our Annual Report on Form 10-K for the fiscal year ended January 31, 2022 and other filings and reports that we may file from time to time with the SEC. In particular, the following risks and uncertainties, among others, could cause results to differ materially from those expressed or implied by such forward-looking statements: the effect of uncertainties related to the COVID-19 pandemic on U.S. and global markets, our business, operations, revenue results, cash flow, operating expenses, demand for our solutions, sales cycles, customer retention and our customers’ businesses; our ability to achieve and maintain future profitability; our ability to attract new customers and retain and sell additional functionality and services to our existing customers; our ability to sustain and manage our growth; our dependence on revenue from a single product; our ability to compete effectively in an increasingly competitive market; and general market, political, economic, and business conditions.

Past performance is not necessarily indicative of future results. The forward-looking statements included in this press release represent our views as of the date of this press release. We anticipate that subsequent events and developments will cause our views to change. We undertake no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These forward-looking statements should not be relied upon as representing our views as of any date subsequent to the date of this press release.

About PagerDuty

PagerDuty, Inc. (NYSE: PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Notable customers include Cisco, Genentech, Electronic Arts, Cox Automotive, Shopify, Zoom, DoorDash, and more. To learn more and try PagerDuty for free, visit www.pagerduty.com. Follow our blog and connect with us on Twitter, LinkedIn, YouTube and Facebook. We’re also hiring, visit https://www.pagerduty.com/careers/ to learn more.

PagerDuty, Inc.

Consolidated Statements of Operations and Comprehensive Loss

(in thousands, except per share data)

(unaudited)

Three Months Ended
January 31,

Year Ended
January 31,

2022

2021

2022

2021

Revenue

$

78,509

$

59,284

$

281,396

$

213,556

Cost of revenue(1)

13,928

9,401

48,361

30,686

Gross profit

64,581

49,883

233,035

182,870

Operating expenses:

Research and development(1)

27,628

17,861

95,690

64,566

Sales and marketing(1)

43,400

33,884

161,624

122,155

General and administrative(1)

20,752

16,532

77,432

62,431

Total operating expenses

91,780

68,277

334,746

249,152

Loss from operations

(27,199

)

(18,394

)

(101,711

)

(66,282

)

Interest income

640

857

2,946

4,232

Interest expense

(1,353

)

(4,224

)

(5,398

)

(9,965

)

Other (expense) income, net

(826

)

67

(2,757

)

(794

)

Loss before (provision for) benefit from income taxes

(28,738

)

(21,694

)

(106,920

)

(72,809

)

(Provision for) benefit from income taxes

(157

)

(454

)

(535

)

3,906

Net loss

$

(28,895

)

$

(22,148

)

$

(107,455

)

$

(68,903

)

Other comprehensive (loss) income

Unrealized (loss) gain on investments

(478

)

(291

)

(1,012

)

206

Total comprehensive loss

$

(29,373

)

$

(22,439

)

$

(108,467

)

$

(68,697

)

Net loss per share, basic and diluted

$

(0.34

)

$

(0.27

)

$

(1.27

)

$

(0.87

)

Weighted-average shares used in calculating net loss per share, basic and diluted

86,101

81,933

84,514

79,614

(1) Includes stock-based compensation expense as follows:

Three Months Ended
January 31,

Year Ended
January 31,

2022

2021

2022

2021

Cost of revenue

$

1,191

$

607

$

3,751

$

1,702

Research and development

7,534

3,636

23,764

11,095

Sales and marketing

6,051

3,324

19,012

14,733

General and administrative

7,391

3,929

23,506

15,701

Total

$

22,167

$

11,496

$

70,033

$

43,231

PagerDuty, Inc.

Consolidated Balance Sheets

(in thousands)

(unaudited)

As of January 31,

2022

2021

(unaudited)

Assets

Current assets:

Cash and cash equivalents

$

349,785

$

339,166

Investments

193,571

221,112

Accounts receivable, net of allowance for doubtful accounts of $1,809 and $1,188 as of January 31, 2022 and January 31, 2021, respectively

75,279

55,119

Deferred contract costs, current

16,672

12,330

Prepaid expenses and other current assets

9,777

10,587

Total current assets

645,084

638,314

Property and equipment, net

18,229

12,639

Deferred contract costs, non-current

26,159

19,257

Lease right-of-use assets

20,227

24,691

Goodwill

72,126

72,126

Intangible assets, net

23,133

26,633

Other assets

1,490

1,783

Total assets

$

806,448

$

795,443

Liabilities and stockholders’ equity

Current liabilities:

Accounts payable

$

9,505

$

5,747

Accrued expenses and other current liabilities

13,640

9,627

Accrued compensation

35,327

28,372

Deferred revenue, current

162,881

123,686

Lease liabilities, current

5,637

5,262

Total current liabilities

226,990

172,694

Convertible senior notes, net

281,069

217,528

Deferred revenue, non-current

7,343

6,286

Lease liabilities, non-current

20,912

26,542

Other liabilities

3,159

5,666

Total liabilities

539,473

428,716

Stockholders’ equity:

Common stock

Additional paid-in-capital

616,467

614,494

Accumulated other comprehensive (loss) income

(669

)

343

Accumulated deficit

(348,823

)

(248,110

)

Total stockholders’ equity

266,975

366,727

Total liabilities and stockholders’ equity

$

806,448

$

795,443

PagerDuty, Inc.

Consolidated Statements of Cash Flows

(in thousands)

(unaudited)

Three Months Ended
January 31,

Year Ended
January 31,

2022

2021

2022

2021

Cash flows from operating activities

Net loss

$

(28,895

)

$

(22,148

)

$

(107,455

)

$

(68,903

)

Adjustments to reconcile net loss to net cash provided by (used in) operating activities:

Depreciation and amortization

2,196

1,918

8,356

5,270

Amortization of deferred contract costs

4,272

3,083

14,923

10,977

Amortization of debt discount and issuance costs (1)

455

3,315

1,805

7,808

Stock-based compensation

22,167

11,496

70,033

43,231

Non-cash lease expense

1,133

1,099

4,464

4,398

Other

1,178

621

3,770

2,518

Changes in operating assets and liabilities:

Accounts receivable

(21,954

)

(13,758

)

(21,594

)

(17,637

)

Deferred contract costs

(9,325

)

(5,932

)

(26,167

)

(16,876

)

Prepaid expenses and other assets

2,136

1,583

1,279

(2,022

)

Accounts payable

(935

)

526

2,901

316

Accrued expenses and other liabilities

(20

)

(3,034

)

(99

)

(810

)

Accrued compensation

3,006

3,495

6,766

11,184

Deferred revenue

27,374

22,248

40,252

34,723

Lease liabilities

(1,443

)

(1,123

)

(5,255

)

(4,082

)

Net cash provided by (used in) operating activities

1,345

3,389

(6,021

)

10,095

Cash flows from investing activities

Purchases of property and equipment

(2,081

)

(636

)

(3,457

)

(4,038

)

Capitalization of internal-use software costs

(652

)

(482

)

(3,353

)

(810

)

Business acquisitions, net of cash acquired

(160

)

(49,656

)

Proceeds from maturities of held-to-maturity of investments

28,040

Purchases of available-for-sale investments

(46,485

)

(68,788

)

(197,093

)

(222,042

)

Proceeds from maturities of available-for-sale investments

37,443

66,549

194,059

189,901

Proceeds from sales of available-for-sale investments

27,380

9,285

Net cash (used in) provided by investing activities

(11,775

)

(3,357

)

17,376

(49,320

)

Cash flows from financing activities

Proceeds from issuance of convertible senior notes, net of issuance costs paid of $9,302

(467

)

278,198

Purchase of capped call related to convertible senior notes

(35,708

)

Proceeds from employee stock purchase plan

2,853

2,428

7,742

5,986

Proceeds from issuance of common stock upon exercise of stock options

2,591

4,389

15,108

14,098

Employee payroll taxes paid related to net share settlement of restricted stock units

(4,967

)

(3,873

)

(23,586

)

(8,207

)

Net cash provided by (used in) financing activities

477

2,477

(736

)

254,367

Net (decrease) increase in cash, cash equivalents, and restricted cash

(9,953

)

2,509

10,619

215,142

Cash, cash equivalents, and restricted cash at beginning of period

359,738

336,657

339,166

124,024

Cash, cash equivalents, and restricted cash at end of period

$

349,785

$

339,166

$

349,785

$

339,166

(1) During the first quarter of fiscal 2022, the Company early adopted ASU 2020-06 which resulted in the elimination of amortization of the debt discount on the convertible senior notes from February 1, 2021.

PagerDuty, Inc.

Reconciliation of GAAP to Non-GAAP Data

(in thousands, except percentages and per share data)

(unaudited)

Three Months Ended
January 31,

Year Ended
January 31,

2022

2021

2022

2021

Reconciliation of gross profit and gross margin

GAAP gross profit

$

64,581

$

49,883

$

233,035

$

182,870

Plus: Share-based compensation

1,191

607

$

3,751

$

1,702

Plus: Employer taxes related to employee stock transactions

53

31

131

54

Plus: Amortization of acquired intangible assets

280

280

1,120

373

Non-GAAP gross profit

$

66,105

$

50,801

$

238,037

$

184,999

GAAP gross margin

82.3

%

84.1

%

82.8

%

85.6

%

Non-GAAP adjustments

1.9

%

1.6

%

1.8

%

1.0

%

Non-GAAP gross margin

84.2

%

85.7

%

84.6

%

86.6

%

Reconciliation of operating expenses

GAAP research and development

$

27,628

$

17,861

$

95,690

$

64,566

Less: Share-based compensation

(7,534

)

(3,636

)

$

(23,764

)

$

(11,095

)

Less: Employer taxes related to employee stock transactions

(311

)

(209

)

(929

)

(411

)

Less: Acquisition-related expenses

(441

)

(460

)

(1,789

)

(614

)

Non-GAAP research and development

$

19,342

$

13,556

$

69,208

$

52,446

GAAP sales and marketing

$

43,400

$

33,884

$

161,624

$

122,155

Less: Share-based compensation

(6,051

)

(3,324

)

(19,012

)

(14,733

)

Less: Employer taxes related to employee stock transactions

(232

)

(251

)

(765

)

(596

)

Less: Amortization of acquired intangible assets

(595

)

(595

)

(2,380

)

(794

)

Non-GAAP sales and marketing

$

36,522

$

29,714

$

139,467

$

106,032

GAAP general and administrative

$

20,752

$

16,532

$

77,432

$

62,431

Less: Share-based compensation

(7,391

)

(3,929

)

(23,506

)

(15,701

)

Less: Employer taxes related to employee stock transactions

(335

)

(331

)

(1,192

)

(548

)

Less: Acquisition-related expenses

(311

)

(191

)

(319

)

(1,823

)

Non-GAAP general and administrative

$

12,715

$

12,081

$

52,415

$

44,359

Reconciliation of operating loss and operating margin

GAAP operating loss

$

(27,199

)

$

(18,394

)

$

(101,711

)

$

(66,282

)

Plus: Share-based compensation

22,167

11,496

70,033

43,231

Plus: Employer taxes related to employee stock transactions

931

822

3,017

1,609

Plus: Amortization of acquired intangible assets

875

875

3,500

1,167

Plus: Acquisition-related expenses

752

651

2,108

2,437

Non-GAAP operating loss

$

(2,474

)

$

(4,550

)

$

(23,053

)

$

(17,838

)

GAAP operating margin

(34.6

)%

(31.0

)%

(36.1

)%

(31.0

)%

Non-GAAP adjustments

31.4

%

23.3

%

27.9

%

22.6

%

Non-GAAP operating margin

(3.2

)%

(7.7

)%

(8.2

)%

(8.4

)%

Reconciliation of net loss

GAAP net loss

$

(28,895

)

$

(22,148

)

$

(107,455

)

$

(68,903

)

Plus: Share-based compensation

22,167

11,496

70,033

43,231

Plus: Employer taxes related to employee stock transactions

931

822

3,017

1,609

Plus: Amortization of debt discount and issuance costs (1)

455

3,315

1,805

7,808

Plus: Amortization of acquired intangible assets

875

875

3,500

1,167

Plus: Acquisition-related expenses

752

651

2,108

2,437

Plus: Tax benefit associated with acquisition

41

(5,017

)

Non-GAAP net loss

$

(3,715

)

$

(4,948

)

$

(26,992

)

$

(17,668

)

Reconciliation of net loss per share, basic and diluted

GAAP net loss per share, basic and diluted

$

(0.34

)

$

(0.27

)

$

(1.27

)

$

(0.87

)

Non-GAAP adjustments to net loss

0.29

0.21

0.95

0.65

Non-GAAP net loss per share, basic and diluted

$

(0.04

)

$

(0.06

)

$

(0.32

)

$

(0.22

)

Weighted-average shares used in calculating net loss per share, basic and diluted

86,101

81,933

84,514

79,614

Note: Certain figures may not sum due to rounding.

(1) During the first quarter of fiscal 2022, the Company early adopted ASU 2020-06 which resulted in the elimination of amortization of debt discount on the convertible senior notes from February 1, 2021.

PagerDuty, Inc.

Reconciliation of GAAP to Non-GAAP Financial Measures

(in thousands, except percentages and per share data)

(unaudited)

Free Cash Flow

Three Months Ended
January 31,

Year Ended
January 31,

2022

2021

2022

2021

Net cash provided by (used in) operating activities

$

1,345

$

3,389

$

(6,021

)

$

10,095

Less:

Purchases of property and equipment

(2,081

)

(636

)

(3,457

)

(4,038

)

Capitalization of internal-use software costs

(652

)

(482

)

(3,353

)

(810

)

Free cash flow

$

(1,388

)

$

2,271

$

(12,831

)

$

5,247

Net cash (used in) provided by investing activities

$

(11,775

)

$

(3,357

)

$

17,376

$

(49,320

)

Net cash provided by (used in) financing activities

$

477

$

2,477

$

(736

)

$

254,367

Free cash flow margin

(1.8

)%

3.8

%

(4.6

)%

2.5

%

Investor Relations Contact:

Tony Righetti

[email protected]

SOURCE PagerDuty

Source: PagerDuty

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