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ON24 Announces Fourth Quarter and Full Year 2021 Financial Results

February 28, 2022 4:05 PM

SAN FRANCISCO--(BUSINESS WIRE)-- ON24 (NYSE: ONTF), a leading cloud-based hybrid engagement platform, today announced financial results for its fourth quarter and fiscal year ended December 31, 2021.

“2021 was the most pivotal year in the company’s history as we achieved numerous milestones across the business. To continue on our path towards reaching $500 million of ARR and beyond, the entire team is focused on executing against key priorities in 2022,” said Sharat Sharan, co-founder and CEO of ON24. “I continue to be optimistic as ever about our future as sales and marketing for B2B organizations is rapidly moving towards digital channels. We are the leading B2B sales and marketing platform for digital engagement, delivering actionable insights to drive measurable business growth. ON24 is a growth business against the backdrop of powerful secular trends and a large TAM.”

Steven Vattuone, Chief Financial Officer of ON24 added, “In 2021, we delivered 43% year-over-year growth in subscription and other platform revenue and saw 21% year-over-year growth in the number of customers contributing more than $100K in ARR. While we had a solid Q4, our outlook reflects some near-term factors as we transition to a post-pandemic world that are impacting top-line growth. We expect Q1 2022 to be the trough with ARR growth to accelerate throughout the year, exiting fiscal 2022 with low teens ARR growth which will further accelerate into fiscal 2023. We are proactively making improvements in areas of our business that we believe will drive operational excellence and re-accelerate growth.”

Fourth Quarter 2021 Financial Highlights

Full Year 2021 Financial Highlights

For more information regarding non-GAAP operating income (loss), non-GAAP net income (loss) and free cash flows, see the section titled “Non-GAAP Financial Measures” below. For reconciliations of these non-GAAP financial measures to the most directly comparable GAAP financial measure, see the tables at the end of this press release.

Full Year 2021 Customer Metrics

As of December 31, 2021:

Recent Business Highlights

Industry Recognition

Financial Outlook

For the first quarter of 2022, ON24 expects:

For the full year 2022, ON24 expects:

Conference Call Information

ON24 will host a conference call and live webcast for analysts and investors today at 2:00 p.m. Pacific Time. Parties in the United States can access the call by dialing (888) 394-8218, and international parties can access the call by dialing (323) 794-2588, using the conference ID 6121832.

A webcast will be accessible on ON24’s investor relations website at investors.on24.com. Approximately one hour after completion of the live call, an archived version of the webcast will be available on the Company’s investor relations website.

Definitions of Certain Key Business Metrics

Annual Recurring Revenue (“ARR”): ARR is calculated as the sum of the annualized value of our subscription contracts as of the measurement date, including existing customers with expired contracts that we expect to be renewed. Our ARR amounts exclude professional services, overages from subscription customers and Legacy revenue.

Dollar-based Net Retention Rate (“NRR”): Our NRR as of a specified period end is calculated by dividing current period ARR by prior period ARR. Prior period ARR is the ARR for all engagement platform customers as of twelve months prior to such period end. Current period ARR is the ARR for the same customers as of the specified period end. Our NRR includes the effect of any customer renewals, expansion, contraction and churn but excludes ARR from customers that were acquired in the twelve months prior to the specified period end. Our NRR is subject to adjustment for mergers, acquisitions, dispositions and similar transactions involving our customers.

Non-GAAP Financial Measures

In addition to our results determined in accordance with generally accepted accounting principles in the United States, or GAAP, we consider our non-GAAP operating income (loss), non-GAAP net income (loss) and free cash flow in evaluating our operating performance. We define non-GAAP operating income (loss) as net income (loss) excluding, interest expense, other (income) expense, net, income tax and stock-based compensation. We define non-GAAP net income (loss) as net income (loss) excluding cumulative preferred dividends allocated to preferred shareholders and stock-based compensation. We define free cash flow as net cash provided by (used in) operating activities, less purchases of property and equipment.

We use non-GAAP operating income (loss) and non-GAAP net income (loss) to evaluate our ongoing operations and for internal planning and forecasting purposes, and we use free cash flow to measure and evaluate cash generated through normal business operations. We believe non-GAAP operating income (loss) and non-GAAP net income (loss) may be helpful to investors because they provide consistency and comparability with past financial performance. We believe free cash flow may be helpful to investors because it reflects that some purchases of property and equipment are necessary to support ongoing operations, while providing a measure of cash available to acquire customers, expand within existing customers and otherwise pursue our business strategies.

However, these non-GAAP financial measures are each presented for supplemental informational purposes only, have limitations as analytical tools and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. Non-GAAP financial measures have no standardized meanings prescribed by GAAP and are not prepared under a comprehensive set of accounting rules or principles. In addition, other companies, including companies in our industry, may calculate similarly-titled non-GAAP financial measures differently or may use other measures to evaluate their performance, all of which could reduce the usefulness of our non-GAAP financial measure as a tool for comparison.

Reconciliations of these non-GAAP financial measures to their most directly comparable GAAP financial measure are included in the tables at the end of this press release.

Forward-Looking Statements

This document contains “forward-looking statements” under applicable securities laws. Such statements can be identified by words such as: “outlook,” “expect,” “convert,” “believe,” “plan,” “future,” “may,” “should,” “will,” and similar references to future periods. Forward-looking statements include express or implied statements regarding our expected financial and operating results, the size of our market opportunity, the success of our new products and capabilities, the impact of COVID-19 and vaccines on the way people do business, and other statements regarding our ability to achieve our business strategies, growth, or other future events or conditions. Such statements are based on our current beliefs, expectations, and assumptions about future events or conditions, which are subject to inherent risks and uncertainties, including our ability to sustain our recent revenue growth rate, attract new customers and expand sales to existing customers; fluctuation in our performance, our history of net losses and expected increases in our expenses; competition in our markets and any decline in demand for our solutions; our ability to expand our sales and marketing capabilities and otherwise manage our growth; the impact of the COVID-19 pandemic; disruptions or other issues with our technology or third-party services; compliance with data privacy, import and export controls, customs, sanctions and other laws and regulations; intellectual property matters; and matters relating to our common stock, along with the other risks and uncertainties discussed in the filings we make from time to time with the Securities and Exchange Commission. Actual results may differ materially from those indicated in forward-looking statements, and you should not place undue reliance on them. All statements herein are based only on information currently available to us and speak only as of the date hereof. Except as required by law, we undertake no obligation to update any such statement.

About ON24

ON24 provides a leading cloud-based hybrid engagement platform that makes it easy to create, scale, and personalize engaging experiences to drive measurable business growth. Today, we are helping over 2,100 companies worldwide, including 3 of the 5 largest global technology companies, 3 of the 5 largest US banks, 4 of the 5 largest global healthcare companies, and 3 of the 5 largest global industrial manufacturing companies, convert millions of prospects to buyers. Through interactive webinars, virtual events, and always-on multimedia experiences, ON24 provides a system of engagement, powered by AI, which enables businesses to scale engagement, conversions, and pipeline to drive revenue growth. The ON24 platform supports millions of professionals a month who are totaling billions of engagement minutes per year. ON24 is headquartered in San Francisco with global offices in North America, EMEA, and APAC. For more information, visit www.ON24.com.

© 2022 ON24, Inc. All rights reserved. ON24 and the ON24 logo are trademarks owned by ON24, Inc., and are registered in the United States Patent and Trademark Office and in other countries.

ON24, INC.

Condensed Consolidated Balance Sheets

(in thousands)

(Unaudited)

December 31, 2021

December 31, 2020

Assets

Current assets

Cash and cash equivalents

$

164,948

$

58,243

Marketable securities

217,609

3,000

Accounts receivable, net

46,117

48,617

Deferred contract acquisition costs, current

11,921

10,528

Prepaid expenses and other current assets

8,467

7,079

Total current assets

449,062

127,467

Property and equipment, net

8,780

9,051

Deferred contract acquisition costs, non-current

20,887

18,753

Other long-term assets

1,760

1,447

Total assets

$

480,489

$

156,718

Liabilities, Convertible Preferred Stock and Stockholders’ Equity (Deficit)

Current liabilities

Accounts payable

$

3,123

$

4,730

Accrued liabilities

18,740

17,439

Deferred revenue

96,225

92,240

Long-term debt, current portion

2,039

2,359

Total current liabilities

120,127

116,768

Long-term debt, non-current

1,955

25,727

Other long-term liabilities

3,317

4,022

Total liabilities

125,399

146,517

Convertible Class A-1 and Class A-2 preferred stock

83,857

Redeemable convertible Class B and Class B-1 preferred stock

70,000

Stockholders’ equity (deficit)

Common stock

5

1

Additional paid-in capital

550,839

27,512

Accumulated deficit

(195,519

)

(171,263

)

Accumulated other comprehensive income

(235

)

94

Total Stockholders’ equity (deficit)

355,090

(143,656

)

Total liabilities, convertible preferred stock and stockholders’ equity (deficit)

$

480,489

$

156,718

ON24, INC.

Condensed Consolidated Statements of Operations

(in thousands, except share and per share data)

(Unaudited)

Three Months Ended December 31,

Twelve Months Ended December 31,

2021

2020

2021

2020

Revenue:

Subscription and other platform

$

44,988

$

41,251

$

175,876

$

122,630

Professional services

7,046

12,035

27,737

34,311

Total revenue

52,034

53,286

203,613

156,941

Cost of revenue:

Subscription and other platform(1)

9,018

6,341

33,400

20,746

Professional services(1)

3,713

3,706

13,965

12,589

Total cost of revenue

12,731

10,047

47,365

33,335

Gross profit

39,303

43,239

156,248

123,606

Operating expenses:

Sales and marketing(1)

28,082

20,145

104,063

60,640

Research and development(1)

9,613

6,003

34,835

19,275

General and administrative(1)

11,221

7,478

40,940

21,848

Total operating expenses

48,916

33,626

179,838

101,763

Income (loss) from operations

(9,613

)

9,613

(23,590

)

21,843

Interest expense

62

236

464

869

Other (income) expense, net

54

(302

)

487

(76

)

Income (loss) before provision for (benefit from) income taxes

(9,729

)

9,679

(24,541

)

21,050

Provision for (benefit from) income taxes

(220

)

174

(285

)

297

Net income (loss)

(9,509

)

9,505

(24,256

)

20,753

Cumulative preferred dividends allocated to preferred stockholders

(1,466

)

(558

)

(5,685

)

Net income (loss) attributable to common stockholders

$

(9,509

)

$

8,039

$

(24,814

)

$

15,068

Net income (loss) per share attributable to common stockholders:

Basic

$

(0.20

)

$

0.21

$

(0.57

)

$

0.40

Diluted

$

(0.20

)

$

0.17

$

(0.57

)

$

0.35

Weighted-average shares used in computing net income (loss) per share attributable to common stockholders:

Basic

47,752,653

10,798,475

43,562,604

10,017,574

Diluted

47,752,653

19,146,682

43,562,604

16,187,149

(1) Includes stock-based compensation as follows:

Three Months Ended December 31,

Twelve Months Ended December 31,

2021

2020

2021

2020

Cost of revenue

Subscription and other platform

$

707

$

76

$

1,897

$

154

Professional services

134

21

382

37

Total cost of revenue

841

97

2,279

191

Sales and marketing

3,179

601

8,806

1,051

Research and development

1,523

171

4,402

360

General and administrative

2,312

607

10,163

1,327

Total stock-based compensation expense

$

7,855

$

1,476

$

25,650

$

2,929

ON24, INC.

Condensed Consolidated Statements of Cash Flows

(In thousands)

(Unaudited)

Three Months Ended December 31,

Twelve Months Ended December 31,

2021

2020

2021

2020

Cash flows from operating activities:

Net income (loss)

$

(9,509

)

$

9,505

$

(24,256

)

$

20,753

Adjustments to reconcile net income (loss) to net cash (used in) provided by operating activities:

Depreciation and amortization

1,169

1,044

4,592

2,974

Stock-based compensation expense

7,855

1,476

25,650

2,929

Amortization of deferred contract acquisition cost

3,943

3,655

15,248

11,115

Provision for allowance for doubtful accounts and billing reserve

1,667

1,560

2,943

3,009

Other

312

503

Changes in operating assets and liabilities:

Accounts receivable

(10,986

)

(7,600

)

(443

)

(29,024

)

Deferred contract acquisition cost

(4,828

)

(7,074

)

(18,775

)

(26,354

)

Prepaid expenses and other assets

741

(260

)

(4,617

)

(2,799

)

Accounts payable

972

916

(1,247

)

2,032

Accrued liabilities

(811

)

2,277

2,311

4,986

Deferred revenue

5,040

5,045

3,985

47,799

Other long-term liabilities

(57

)

159

(705

)

122

Net cash (used in) provided by operating activities

(4,492

)

10,703

5,189

37,542

Cash flows from investing activities:

Purchase of property and equipment

(1,124

)

(356

)

(3,564

)

(1,030

)

Purchase of marketable securities

(28,766

)

(235,805

)

(5,000

)

Proceeds from maturities and paydowns of marketable securities

8,778

2,000

20,179

7,000

Net cash (used in) provided by investing activities

(21,112

)

1,644

(219,190

)

970

Cash flows from financing activities:

Proceeds from initial public offering, net of underwriting discounts

353,397

Proceeds from exercise of options

1,232

437

5,514

3,774

Proceeds from issuance of common stock under ESPP

1,054

1,054

Payment of tax withholding obligations related to net share settlements on equity awards

(1,607

)

(3,608

)

Proceeds from long-term debt

10,216

28,381

Payment for repurchase of common stock

(7,228

)

(7,228

)

Repayments of long-term debt

(65

)

(10,050

)

(22,597

)

(28,179

)

Repayment of capital lease obligations

(419

)

(444

)

(2,304

)

(1,270

)

Payments of offering costs

(233

)

(1,902

)

(3,714

)

(1,902

)

Net cash (used in) provided by financing activities

(7,266

)

(1,743

)

320,514

804

Effect of exchange rate changes on cash, cash equivalents and restricted cash

31

(92

)

185

96

Net (decrease) increase in cash, cash equivalents and restricted cash

(32,839

)

10,512

106,698

39,412

Cash, cash equivalents and restricted cash, beginning of period

197,882

47,833

58,345

18,933

Cash, cash equivalents and restricted cash, end of period

$

165,043

$

58,345

$

165,043

$

58,345

Supplemental disclosures of cash flow information:

Cash paid for taxes, net of refunds

$

(22

)

$

11

$

337

$

183

Cash paid for interest

$

163

$

243

$

652

$

967

Supplemental disclosures of noncash investing and financing activities:

Equipment acquired under capital leases

$

$

1,909

$

1,586

$

5,089

Equipment purchased funded by liabilities

$

$

$

391

$

179

Property and equipment purchased not yet paid

$

419

$

402

$

419

$

402

Option exercises not yet settled

$

311

$

$

311

$

Conversion of convertible preferred stock and redeemable convertible preferred stock to common stock

$

$

$

153,857

$

Deferred offering costs in accounts payable and accrued liabilities

$

$

1,318

$

$

1,318

ON24, INC.

Reconciliation from GAAP to Non-GAAP Results

(in thousands, except share and per share data)

(Unaudited)

Reconciliation of net income (loss) to non-GAAP operating income (loss)

Three Months Ended December 31,

Twelve Months Ended December 31,

2021

2020

2021

2020

Net income (loss)

$

(9,509

)

$

9,505

$

(24,256

)

$

20,753

Add:

Interest expense

62

236

464

869

Other (income) expense, net

54

(302

)

487

(76

)

Provision for (benefit from) income taxes

(220

)

174

(285

)

297

Stock-based compensation

7,855

1,476

25,650

2,929

Non-GAAP operating income (loss)

$

(1,758

)

$

11,089

$

2,060

$

24,772

Reconciliation of net income (loss) to non-GAAP net income (loss)

Three Months Ended December 31,

Twelve Months Ended December 31,

2021

2020

2021

2020

Net income (loss)

$

(9,509

)

$

9,505

$

(24,256

)

$

20,753

Add: Stock-based compensation expense

7,855

1,476

25,650

2,929

Non-GAAP net income (loss)

$

(1,654

)

$

10,981

$

1,394

$

23,682

Reconciliation of net income (loss) available to common stockholders

Three Months Ended December 31,

Twelve Months Ended December 31,

2021

2020

2021

2020

Net income (loss) attributable to common shareholders

$

(9,509

)

$

8,039

$

(24,814

)

$

15,068

Add: Cumulative preferred dividends allocated to preferred shareholders

1,466

558

5,685

Add: Stock-based compensation expense

7,855

1,476

25,650

2,929

Non-GAAP net income (loss) attributable to common stockholders

$

(1,654

)

$

10,981

$

1,394

$

23,682

GAAP net income (loss) per share, basic

$

(0.20

)

$

0.21

$

(0.57

)

$

0.40

GAAP net income (loss) per share, diluted

$

(0.20

)

$

0.17

$

(0.57

)

$

0.35

Non-GAAP earnings (loss) per share, basic

$

(0.03

)

$

1.02

$

0.03

$

2.36

Non-GAAP earnings (loss) per share, diluted

$

(0.03

)

$

0.57

$

0.03

$

1.46

Shares Used in GAAP Per Share Calculations:

GAAP weighted-average shares used to compute GAAP net income (loss) per share, basic

47,752,653

10,798,475

43,562,604

10,017,574

GAAP weighted-average shared used to compute GAAP net income (loss) per share, diluted

47,752,653

19,146,682

43,562,604

16,187,149

Shares Used in Non-GAAP Per Share Calculations:

Non-GAAP weighted-average shares used to compute non-GAAP earnings (loss) per share, basic

47,752,653

10,798,475

43,562,604

10,017,574

Non-GAAP weighted-average shared used to compute non-GAAP earnings (loss) per share, diluted

47,752,653

19,146,682

51,503,021

16,187,149

ON24, INC.

Earnings (Loss) Per Share

(in thousands, except share and per share data)

GAAP Basic Earnings (Loss) Per Share

Three Months Ended December 31,

Twelve Months Ended December 31,

2021

2020

2021

2020

GAAP basic earnings (loss) per share:

Net income (loss)

$

(9,509

)

$

9,505

$

(24,256

)

$

20,753

Less: Cumulative preferred dividends allocated to preferred stockholders

(1,466

)

(558

)

(5,685

)

Net income (loss) attributable to common stockholders, basic

(9,509

)

8,039

(24,814

)

15,068

Income available to participating securities

(5,755

)

(11,015

)

Net income (loss) available to common stockholders

$

(9,509

)

$

2,284

$

(24,814

)

$

4,053

Weighted average common stock outstanding, basic

47,752,653

10,798,475

43,562,604

10,017,574

Basic earnings (loss) per share of common stock

$

(0.20

)

$

0.21

$

(0.57

)

$

0.40

GAAP Diluted Earnings (Loss) Per Share

Three Months Ended December 31,

Twelve Months Ended December 31,

2021

2020

2021

2020

GAAP diluted earnings (loss) per share:

Net income (loss)

$

(9,509

)

$

9,505

$

(24,256

)

$

20,753

Less: Cumulative preferred dividends allocated to preferred stockholders

(1,466

)

(558

)

(5,685

)

Net income (loss) attributable to common stockholders, diluted

(9,509

)

8,039

(24,814

)

15,068

Reallocation of earnings to participating securities considering potentially dilutive securities

(4,719

)

(9,450

)

Net income (loss) available to common stockholders

$

(9,509

)

$

3,320

$

(24,814

)

$

5,618

Weighted average common stock outstanding

47,752,653

10,798,475

43,562,604

10,017,574

Weighted average dilutive effect of stock options, restricted stock and ESPP

8,348,207

6,169,575

Diluted weighted average common shares

47,752,653

19,146,682

43,562,604

16,187,149

Diluted earnings (loss) per share of common stock

$

(0.20

)

$

0.17

$

(0.57

)

$

0.35

Non-GAAP Earning (Loss) Per Share

Three Months Ended December 31,

Twelve Months Ended December 31,

2021

2020

2021

2020

Non-GAAP basic earnings (loss) per share:

Net income (loss) available to common stockholders

$

(9,509

)

$

2,284

$

(24,814

)

$

4,053

Add: Cumulative preferred dividends allocated to preferred stockholders

1,466

558

5,685

Add: Stock based compensation

7,855

1,476

25,650

2,929

Add: Income available to participating securities

5,755

11,015

Non-GAAP earnings (loss) attributable to common stockholders, basic and diluted

$

(1,654

)

$

10,981

$

1,394

$

23,682

Non-GAAP weighted-average shares used to compute non-GAAP earnings (loss) per share, basic

47,752,653

10,798,475

43,562,604

10,017,574

Non-GAAP weighted-average shares used to compute non-GAAP earnings (loss) per share, diluted

47,752,653

19,146,682

51,503,021

16,187,149

Non-GAAP earnings per share of common stock:

Non-GAAP earnings (loss) per share, basic

$

(0.03

)

$

1.02

$

0.03

$

2.36

Non-GAAP earnings (loss) per share, diluted

$

(0.03

)

$

0.57

$

0.03

$

1.46

ON24, INC.

Reconciliation of GAAP Cash Flow from Operating Activities to Free Cash Flow

(in thousands)

(Unaudited)

Three Months Ended December 31,

Twelve Months Ended December 31,

2021

2020

2021

2020

Net cash (used in) provided by operating activities:

$

(4,492

)

$

10,703

$

5,189

$

37,542

Less: Purchases of property and equipment

(1,124

)

(356

)

(3,564

)

(1,030

)

Free cash flow

$

(5,616

)

$

10,347

$

1,625

$

36,512

ON24, INC.

Revenue

(in thousands)

(Unaudited)

Three Months Ended December 31,

Twelve Months Ended December 31,

2021

2020

2021

2020

Digital Engagement Platform

Subscription and other platform

$

44,988

$

41,204

$

175,777

$

121,214

Professional services

7,036

11,878

27,702

33,583

Total digital experience platform

$

52,024

$

53,082

$

203,479

$

154,797

Legacy

Subscription and other platform

$

$

47

$

99

$

1,416

Professional services

10

157

35

728

Total legacy revenue

$

10

$

204

$

134

$

2,144

Revenue

Subscription and other platform

$

44,988

$

41,251

$

175,876

$

122,630

Professional services

7,046

12,035

27,737

34,311

Total revenue

$

52,034

$

53,286

$

203,613

$

156,941

Media Contact:

Roger Villareal

[email protected]

Investor Contact:

Nate Pollack

[email protected]

Source: ON24, Inc.

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