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Capital One Reports Fourth Quarter 2020 Net Income of $2.6 billion, or $5.35 per share

January 26, 2021 4:05 PM

MCLEAN, Va., Jan. 26, 2021 /PRNewswire/ -- Capital One Financial Corporation (NYSE: COF) today announced net income for the fourth quarter of 2020 of $2.6 billion, or $5.35 per diluted common share, compared with net income of $2.4 billion, or $5.06 per diluted common share in the third quarter of 2020, and with net income of $1.2 billion, or $2.25 per diluted common share in the fourth quarter of 2019. Excluding adjusting items, net income for the fourth quarter of 2020 was $5.29 per diluted common share(1). In addition, Capital One's Board of Directors has authorized a common stock repurchase program of up to $7.5 billion.

"Our long-standing strategic choices put us in a strong position to respond to both the near-term challenges and the emerging opportunities as the pandemic plays out," said Richard D. Fairbank, Founder, Chairman and Chief Executive Officer. "Despite the pressures of the pandemic in the near-term, nothing has changed about where we think our businesses are headed, or the long-term strategic opportunities that are being created as sweeping digital change continues to transform banking."

Adjusting items in the fourth quarter of 2020, which are excluded from diluted earnings per share (EPS), efficiency ratio and operating efficiency ratio metrics (see Table 15 in our Financial Supplement for additional information):

(Dollars in millions, except per share data)

Pre-TaxImpact

Diluted EPSImpact

Legal reserve activity, including insurance recoveries

$

37

$

0.07

Cybersecurity Incident expenses, net of insurance

(6)

(0.01)

The quarter included the following notable item:

(Dollars in millions, except per share data)

Pre-TaxImpact

Diluted EPSImpact

Equity investment gain

$

60

$

0.10

All comparisons below are for the fourth quarter of 2020 compared with the third quarter of 2020 unless otherwise noted.

Fourth Quarter 2020 Income Statement Summary:

  • Total net revenue decreased 1 percent to $7.3 billion.
  • Total non-interest expense increased 13 percent to $4.0 billion:
    • 99 percent increase in marketing.
    • 6 percent increase in operating expenses.
  • Pre-provision earnings decreased 13 percent to $3.3 billion(2).
  • Provision for credit losses decreased 20 percent to $264 million:
    • Net charge-offs of $856 million.
    • $593 million loan reserve release.
  • Net interest margin of 6.05 percent, an increase of 37 basis points.
  • Efficiency ratio of 54.64 percent.
    • Efficiency ratio excluding adjusting items of 55.06 percent(1).
  • Operating efficiency ratio of 46.97 percent.
    • Operating efficiency ratio excluding adjusting items of 47.39 percent(1).

Fourth Quarter 2020 Balance Sheet Summary:

  • Common equity Tier 1 capital ratio under Basel III Standardized Approach of 13.7 percent at December 31, 2020.
  • Period-end loans held for investment in the quarter increased $3.4 billion, or 1 percent, to $251.6 billion.
    • Credit Card period-end loans increased $3.3 billion, or 3 percent, to $107.0 billion.
      • Domestic Card period-end loans increased $3.0 billion, or 3 percent, to $98.5 billion.
    • Consumer Banking period-end loans increased $200 million, or less than 1 percent, to $68.9 billion.
      • Auto period-end loans increased $368 million, or 1 percent, to $65.8 billion.
    • Commercial Banking period-end loans decreased $114 million, or less than 1 percent, to $75.8 billion.
  • Average loans held for investment in the quarter decreased $1.8 billion, or 1 percent, to $247.7 billion.
    • Credit Card average loans decreased $1.8 billion, or 2 percent, to $103.6 billion.
      • Domestic Card average loans decreased $1.9 billion, or 2 percent, to $95.5 billion.
    • Consumer Banking average loans increased $986 million, or 1 percent, to $68.8 billion.
      • Auto average loans increased $1.1 billion, or 2 percent, to $65.6 billion.
    • Commercial Banking average loans decreased $1.0 billion, or 1 percent, to $75.3 billion.
  • Period-end total deposits decreased $283 million, or less than 1 percent, to $305.4 billion, while average deposits decreased $1.0 billion, or less than 1 percent, to $304.5 billion.
  • Interest-bearing deposits rate paid decreased 18 basis points to 0.51 percent.

All comparisons below are for the full year of 2020 compared with the full year of 2019 unless otherwise noted.

2020 Full Year Income Statement Summary:

  • Total net revenue decreased less than 1% to $28.5 billion.
  • Total non-interest expense decreased 3 percent to $15.1 billion:
    • 29 percent decrease in marketing.
    • 2 percent increase in operating expenses.
  • Pre-provision earnings increased 3 percent to $13.5 billion(2).
  • Provision for credit losses increased 65 percent to $10.3 billion:
  • Efficiency ratio of 52.79 percent.
    • Efficiency ratio excluding adjusting items of 51.66 percent(1).
  • Operating efficiency ratio of 47.14 percent.
    • Operating efficiency ratio excluding adjusting items of 46.01 percent(1).

(1)

Amounts excluding adjusting items are non-GAAP measures that we believe help investors and users of our financial information understand the effect of adjusting items on our selected reported results and provide alternate measurements of our performance, both in the current period and across periods. See Table 15 in Exhibit 99.2 for a reconciliation of our selected reported results to these non-GAAP measures.

(2)

Pre-provision earnings is calculated based on the sum of net interest income and non-interest income, less non-interest expense for the period.

Earnings Conference Call Webcast Information

The company will hold an earnings conference call on January 26, 2021 at 5:00 PM Eastern Time. The conference call will be accessible through live webcast. Interested investors and other individuals can access the webcast via the company's home page (www.capitalone.com). Under "About," choose "Investors" to access the Investor Center and view and/or download the earnings press release, the financial supplement, including a reconciliation of non-GAAP financial measures, and the earnings release presentation. The replay of the webcast will be archived on the company's website through February 9, 2021 at 5:00 PM Eastern Time.

Forward-Looking Statements

Certain statements in this release may constitute forward-looking statements, which involve a number of risks and uncertainties. Capital One cautions readers that any forward-looking information is not a guarantee of future performance and that actual results could differ materially from those contained in the forward-looking information due to a number of factors, including those listed from time to time in reports that Capital One files with the Securities and Exchange Commission, including, but not limited to, the Annual Report on Form 10-K for the year ended December 31, 2019.

About Capital One

Capital One Financial Corporation (www.capitalone.com) is a financial holding company whose subsidiaries, which include Capital One, N.A., and Capital One Bank (USA), N.A., had $305.4 billion in deposits and $421.6 billion in total assets as of December 31, 2020. Headquartered in McLean, Virginia, Capital One offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients through a variety of channels. Capital One, N.A. has branches located primarily in New York, Louisiana, Texas, Maryland, Virginia, New Jersey and the District of Columbia. A Fortune 500 company, Capital One trades on the New York Stock Exchange under the symbol "COF" and is included in the S&P 100 index.

Exhibit 99.2

Capital One Financial Corporation

Financial Supplement(1)(2)

Fourth Quarter 2020

Table of Contents

Capital One Financial Corporation Consolidated Results

Page

Table 1:

Financial Summary—Consolidated

1

Table 2:

Selected Metrics—Consolidated

3

Table 3:

Consolidated Statements of Income

4

Table 4:

Consolidated Balance Sheets

7

Table 5:

Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

10

Table 6:

Average Balances, Net Interest Income and Net Interest Margin

11

Table 7:

Loan Information and Performance Statistics

12

Table 8:

Allowance for Credit Losses and Reserve for Unfunded Lending Commitments Activity

15

Business Segment Results

Table 9:

Financial Summary—Business Segment Results

17

Table 10:

Financial & Statistical Summary—Credit Card Business

18

Table 11:

Financial & Statistical Summary—Consumer Banking Business

20

Table 12:

Financial & Statistical Summary—Commercial Banking Business

21

Table 13:

Financial & Statistical Summary—Other and Total

22

Other

Table 14:

Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)

23

Table 15:

Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures

24

__________

(1)

The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation. Investors should refer to our Annual Report on Form 10-K for the period ended December 31, 2020 once it is filed with the Securities and Exchange Commission.

(2)

This Financial Supplement includes non-GAAP measures. We believe these non-GAAP measures are useful to investors and users of our financial information as they provide an alternate measurement of our performance and assist in assessing our capital adequacy and the level of return generated. These non-GAAP measures should not be viewed as a substitute for reported results determined in accordance with generally accepted accounting principles in the U.S. ("GAAP"), nor are they necessarily comparable to non-GAAP measures that may be presented by other companies.

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 1: Financial Summary—Consolidated

2020 Q4 vs.

Year Ended December 31,

(Dollars in millions, except per share data and as noted)

2020

2020

2020

2020

2019

2020

2019

2020 vs.

Q4

Q3

Q2

Q1

Q4

Q3

Q4

2020

2019

2019

Income Statement

Net interest income

$

5,873

$

5,555

$

5,460

$

6,025

$

6,066

6

%

(3)

%

$

22,913

$

23,340

(2)

%

Non-interest income

1,464

1,826

1,096

1,224

1,361

(20)

8

5,610

5,253

7

Total net revenue(1)

7,337

7,381

6,556

7,249

7,427

(1)

(1)

28,523

28,593

Provision for credit losses

264

331

4,246

5,423

1,818

(20)

(85)

10,264

6,236

65

Non-interest expense:

Marketing

563

283

273

491

710

99

(21)

1,610

2,274

(29)

Operating expense

3,446

3,265

3,497

3,238

3,451

6

13,446

13,209

2

Total non-interest expense

4,009

3,548

3,770

3,729

4,161

13

(4)

15,056

15,483

(3)

Income (loss) from continuing operations before income taxes

3,064

3,502

(1,460)

(1,903)

1,448

(13)

112

3,203

6,874

(53)

Income tax provision (benefit)

496

1,096

(543)

(563)

270

(55)

84

486

1,341

(64)

Income (loss) from continuing operations, net of tax

2,568

2,406

(917)

(1,340)

1,178

7

118

2,717

5,533

(51)

Income (loss) from discontinued operations, net of tax

(2)

(1)

(2)

**

(3)

13

**

Net income (loss)

2,566

2,406

(918)

(1,340)

1,176

7

118

2,714

5,546

(51)

Dividends and undistributed earnings allocated to participating securities(2)

(19)

(20)

(1)

(3)

(7)

(5)

171

(20)

(41)

(51)

Preferred stock dividends

(68)

(67)

(90)

(55)

(97)

1

(30)

(280)

(282)

(1)

Issuance cost for redeemed preferred stock(3)

(17)

(22)

(31)

**

(45)

(39)

(31)

26

Net income (loss) available to common stockholders

$

2,462

$

2,319

$

(1,009)

$

(1,420)

$

1,041

6

137

$

2,375

$

5,192

(54)

Common Share Statistics

Basic earnings per common share:(2)

Net income (loss) from continuing operations

$

5.36

$

5.07

$

(2.21)

$

(3.10)

$

2.26

6

%

137

%

$

5.20

$

11.07

(53)

%

Income (loss) from discontinued operations

(0.01)

0.03

**

Net income (loss) per basic common share

$

5.36

$

5.07

$

(2.21)

$

(3.10)

$

2.26

6

137

$

5.19

$

11.10

(53)

Diluted earnings per common share:(2)

Net income (loss) from continuing operations

$

5.35

$

5.06

$

(2.21)

$

(3.10)

$

2.25

6

138

$

5.19

$

11.02

(53)

Income (loss) from discontinued operations

(0.01)

0.03

**

Net income (loss) per diluted common share

$

5.35

$

5.06

$

(2.21)

$

(3.10)

$

2.25

6

138

$

5.18

$

11.05

(53)

Weighted-average common shares outstanding (in millions):

Basic

459.1

457.8

456.7

457.6

460.9

457.8

467.6

(2)

Diluted

460.2

458.5

456.7

457.6

463.4

(1)

458.9

469.9

(2)

Common shares outstanding (period-end, in millions)

459.0

457.4

456.3

455.3

456.6

1

459.0

456.6

1

Dividends declared and paid per common share

$

0.10

$

0.10

$

0.40

$

0.40

$

0.40

(75)

$

1.00

$

1.60

(38)

Tangible book value per common share (period-end)(4)

88.34

83.67

78.82

80.68

83.72

6

6

88.34

83.72

6

2020 Q4 vs.

Year Ended December 31,

(Dollars in millions)

2020

2020

2020

2020

2019

2020

2019

2020 vs.

Q4

Q3

Q2

Q1

Q4

Q3

Q4

2020

2019

2019

Balance Sheet (Period-End)

Loans held for investment

$

251,624

$

248,223

$

251,512

$

262,990

$

265,809

1

%

(5)

%

$

251,624

$

265,809

(5)

%

Interest-earning assets

388,917

390,040

389,829

364,472

355,202

9

388,917

355,202

9

Total assets

421,602

421,883

421,296

396,878

390,365

8

421,602

390,365

8

Interest-bearing deposits

274,300

276,092

275,183

245,142

239,209

(1)

15

274,300

239,209

15

Total deposits

305,442

305,725

304,238

269,689

262,697

16

305,442

262,697

16

Borrowings

40,539

42,795

44,900

55,681

55,697

(5)

(27)

40,539

55,697

(27)

Common equity

55,356

53,093

50,835

51,620

53,157

4

4

55,356

53,157

4

Total stockholders' equity

60,204

58,424

56,045

56,830

58,011

3

4

60,204

58,011

4

Balance Sheet (Average Balances)

Loans held for investment

$

247,689

$

249,511

$

253,358

$

262,889

$

258,870

(1)

%

(4)

%

$

253,335

$

247,450

2

%

Interest-earning assets

388,252

391,451

378,145

355,347

349,150

(1)

11

378,362

341,510

11

Total assets

420,011

422,854

411,075

390,380

383,162

(1)

10

411,187

374,924

10

Interest-bearing deposits

274,142

276,339

261,256

241,115

236,250

(1)

16

263,279

231,609

14

Total deposits

304,513

305,516

288,344

264,653

260,040

17

290,835

255,065

14

Borrowings

40,662

44,161

49,827

51,795

51,442

(8)

(21)

46,588

50,965

(9)

Common equity

54,220

51,995

52,413

53,186

52,641

4

3

52,954

50,960

4

Total stockholders' equity

59,389

57,223

57,623

58,568

58,148

4

2

58,201

55,690

5

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 2: Selected Metrics—Consolidated

2020 Q4 vs.

Year Ended December 31,

(Dollars in millions, except as noted)

2020

2020

2020

2020

2019

2020

2019

2020 vs.

Q4

Q3

Q2

Q1

Q4

Q3

Q4

2020

2019

2019

Performance Metrics

Net interest income growth (period over period)

6

%

2

%

(9)

%

(1)

%

6

%

**

**

(2)

%

2

%

**

Non-interest income growth (period over period)

(20)

67

(10)

(10)

11

**

**

7

1

**

Total net revenue growth (period over period)

(1)

13

(10)

(2)

7

**

**

2

**

Total net revenue margin(5)

7.56

7.54

6.93

8.16

8.51

2

bps

(95)

bps

7.54

8.37

(83)

bps

Net interest margin(6)

6.05

5.68

5.78

6.78

6.95

37

(90)

6.06

6.83

(77)

Return on average assets

2.45

2.28

(0.89)

(1.37)

1.23

17

122

0.66

1.48

(82)

Return on average tangible assets(7)

2.54

2.36

(0.93)

(1.43)

1.28

18

126

0.69

1.54

(85)

Return on average common equity(8)

18.18

17.84

(7.69)

(10.68)

7.93

34

10

%

4.49

10.16

(6)

%

Return on average tangible common equity(9)

25.02

24.98

(10.74)

(14.85)

11.07

4

14

6.24

14.37

(8)

Non-interest expense as a percentage of average loans held for investment

6.47

5.69

5.95

5.67

6.43

78

4

bps

5.94

6.26

(32)

bps

Efficiency ratio(10)

54.64

48.07

57.50

51.44

56.03

7

%

(139)

52.79

54.15

(136)

Operating efficiency ratio(11)

46.97

44.24

53.34

44.67

46.47

273

bps

50

47.14

46.20

94

Effective income tax rate for continuing operations

16.2

31.3

37.2

29.6

18.6

(15)

%

(240)

15.2

19.5

(4)

%

Employees (period-end, in thousands)

52.0

52.5

53.1

52.1

51.9

(1)

52.0

51.9

Credit Quality Metrics

Allowance for credit losses

$

15,564

$

16,129

$

16,832

$

14,073

$

7,208

(4)

%

116

%

$

15,564

$

7,208

116

%

Allowance coverage ratio

6.19

%

6.50

%

6.69

%

5.35

%

2.71

%

(31)

bps

348

bps

6.19

%

2.71

%

348

bps

Net charge-offs

$

856

$

1,073

$

1,505

$

1,791

$

1,683

(20)

%

(49)

%

$

5,225

$

6,252

(16)

%

Net charge-off rate(12)

1.38

%

1.72

%

2.38

%

2.72

%

2.60

%

(34)

bps

(122)

bps

2.06

%

2.53

%

(47)

bps

30+ day performing delinquency rate(13)

2.41

1.97

2.09

2.95

3.51

44

(110)

2.41

3.51

(110)

30+ day delinquency rate(13)

2.61

2.22

2.30

3.16

3.74

39

(113)

2.61

3.74

(113)

Capital Ratios(14)

Common equity Tier 1 capital

13.7

%

13.0

%

12.4

%

12.0

%

12.2

%

70

bps

150

bps

13.7

%

12.2

%

150

bps

Tier 1 capital

15.3

14.8

14.2

13.7

13.7

50

160

15.3

13.7

160

Total capital

17.7

17.3

16.7

16.1

16.1

40

160

17.7

16.1

160

Tier 1 leverage

11.2

10.6

10.3

11.0

11.7

60

(50)

11.2

11.7

(50)

Tangible common equity ("TCE")(15)

10.0

9.4

8.8

9.6

10.2

60

(20)

10.0

10.2

(20)

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 3: Consolidated Statements of Income

2020 Q4 vs.

Year Ended December 31,

2020

2020

2020

2020

2019

2020

2019

2020 vs.

(Dollars in millions, except per share data and as noted)

Q4

Q3

Q2

Q1

Q4

Q3

Q4

2020

2019

2019

Interest income:

Loans, including loans held for sale

$

5,954

$

5,758

$

5,820

$

6,542

$

6,682

3

%

(11)

%

$

24,074

$

25,862

(7)

%

Investment securities

422

443

482

530

544

(5)

(22)

1,877

2,411

(22)

Other

15

14

16

37

44

7

(66)

82

240

(66)

Total interest income

6,391

6,215

6,318

7,109

7,270

3

(12)

26,033

28,513

(9)

Interest expense:

Deposits

347

476

611

731

832

(27)

(58)

2,165

3,420

(37)

Securitized debt obligations

34

43

56

99

118

(21)

(71)

232

523

(56)

Senior and subordinated notes

128

132

180

239

236

(3)

(46)

679

1,159

(41)

Other borrowings

9

9

11

15

18

(50)

44

71

(38)

Total interest expense

518

660

858

1,084

1,204

(22)

(57)

3,120

5,173

(40)

Net interest income

5,873

5,555

5,460

6,025

6,066

6

(3)

22,913

23,340

(2)

Provision for credit losses

264

331

4,246

5,423

1,818

(20)

(85)

10,264

6,236

65

Net interest income after provision for credit losses

5,609

5,224

1,214

602

4,248

7

32

12,649

17,104

(26)

Non-interest income:

Interchange fees, net

818

775

672

752

811

6

1

3,017

3,179

(5)

Service charges and other customer-related fees

338

320

258

327

342

6

(1)

1,243

1,330

(7)

Net securities gains (losses)

25

(18)

**

**

25

26

(4)

Other

308

706

166

145

226

(56)

36

1,325

718

85

Total non-interest income

1,464

1,826

1,096

1,224

1,361

(20)

8

5,610

5,253

7

Non-interest expense:

Salaries and associate benefits

1,755

1,719

1,704

1,627

1,652

2

6

6,805

6,388

7

Occupancy and equipment

572

506

523

517

565

13

1

2,118

2,098

1

Marketing

563

283

273

491

710

99

(21)

1,610

2,274

(29)

Professional services

394

327

304

287

318

20

24

1,312

1,237

6

Communications and data processing

295

310

308

302

346

(5)

(15)

1,215

1,290

(6)

Amortization of intangibles

8

14

16

22

28

(43)

(71)

60

112

(46)

Other(16)

422

389

642

483

542

8

(22)

1,936

2,084

(7)

Total non-interest expense

4,009

3,548

3,770

3,729

4,161

13

(4)

15,056

15,483

(3)

Income (loss) from continuing operations before income taxes

3,064

3,502

(1,460)

(1,903)

1,448

(13)

112

3,203

6,874

(53)

Income tax provision (benefit)

496

1,096

(543)

(563)

270

(55)

84

486

1,341

(64)

Income (loss) from continuing operations, net of tax

2,568

2,406

(917)

(1,340)

1,178

7

118

2,717

5,533

(51)

Income (loss) from discontinued operations, net of tax

(2)

(1)

(2)

**

(3)

13

**

Net income (loss)

2,566

2,406

(918)

(1,340)

1,176

7

118

2,714

5,546

(51)

Dividends and undistributed earnings allocated to participating securities(2)

(19)

(20)

(1)

(3)

(7)

(5)

171

(20)

(41)

(51)

Preferred stock dividends

(68)

(67)

(90)

(55)

(97)

1

(30)

(280)

(282)

(1)

Issuance cost for redeemed preferred stock(3)

(17)

(22)

(31)

**

(45)

(39)

(31)

26

Net income (loss) available to common stockholders

$

2,462

$

2,319

$

(1,009)

$

(1,420)

$

1,041

6

137

$

2,375

$

5,192

(54)

2020 Q4 vs.

Year Ended December 31,

2020

2020

2020

2020

2019

2020

2019

2020 vs.

(Dollars in millions, except per share data and as noted)

Q4

Q3

Q2

Q1

Q4

Q3

Q4

2020

2019

2019

Basic earnings per common share:(2)

Net income (loss) from continuing operations

$

5.36

$

5.07

$

(2.21)

$

(3.10)

$

2.26

6

%

137

%

$

5.20

$

11.07

(53)

%

Income (loss) from discontinued operations

(0.01)

0.03

**

Net income (loss) per basic common share

$

5.36

$

5.07

$

(2.21)

$

(3.10)

$

2.26

6

137

$

5.19

$

11.10

(53)

Diluted earnings per common share:(2)

Net income (loss) from continuing operations

$

5.35

$

5.06

$

(2.21)

$

(3.10)

$

2.25

6

138

$

5.19

$

11.02

(53)

Income (loss) from discontinued operations

(0.01)

0.03

**

Net income (loss) per diluted common share

$

5.35

$

5.06

$

(2.21)

$

(3.10)

$

2.25

6

138

$

5.18

$

11.05

(53)

Weighted-average common shares outstanding (in millions):

Basic common shares

459.1

457.8

456.7

457.6

460.9

457.8

467.6

(2)

Diluted common shares

460.2

458.5

456.7

457.6

463.4

(1)

458.9

469.9

(2)

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 4: Consolidated Balance Sheets

2020 Q4 vs.

2020

2020

2020

2020

2019

2020

2019

(Dollars in millions)

Q4

Q3

Q2

Q1

Q4

Q3

Q4

Assets:

Cash and cash equivalents:

Cash and due from banks

$

4,708

$

4,267

$

4,583

$

4,545

$

4,129

10

%

14

%

Interest-bearing deposits and other short-term investments

35,801

39,839

51,235

20,391

9,278

(10)

**

Total cash and cash equivalents

40,509

44,106

55,818

24,936

13,407

(8)

**

Restricted cash for securitization investors

262

895

740

364

342

(71)

(23)

Securities available for sale

100,445

99,853

87,859

81,423

79,213

1

27

Loans held for investment:

Unsecuritized loans held for investment

225,698

217,878

222,310

231,318

231,992

4

(3)

Loans held in consolidated trusts

25,926

30,345

29,202

31,672

33,817

(15)

(23)

Total loans held for investment

251,624

248,223

251,512

262,990

265,809

1

(5)

Allowance for credit losses

(15,564)

(16,129)

(16,832)

(14,073)

(7,208)

(4)

116

Net loans held for investment

236,060

232,094

234,680

248,917

258,601

2

(9)

Loans held for sale

2,710

3,433

711

1,056

400

(21)

**

Premises and equipment, net

4,287

4,333

4,324

4,336

4,378

(1)

(2)

Interest receivable

1,471

1,551

1,574

1,687

1,758

(5)

(16)

Goodwill

14,653

14,648

14,645

14,645

14,653

Other assets

21,205

20,970

20,945

19,514

17,613

1

20

Total assets

$

421,602

$

421,883

$

421,296

$

396,878

$

390,365

8

2020 Q4 vs.

2020

2020

2020

2020

2019

2020

2019

(Dollars in millions)

Q4

Q3

Q2

Q1

Q4

Q3

Q4

Liabilities:

Interest payable

$

352

$

332

$

380

$

359

$

439

6

%

(20)

%

Deposits:

Non-interest-bearing deposits

31,142

29,633

29,055

24,547

23,488

5

33

Interest-bearing deposits

274,300

276,092

275,183

245,142

239,209

(1)

15

Total deposits

305,442

305,725

304,238

269,689

262,697

16

Securitized debt obligations

12,414

13,566

15,761

17,141

17,808

(8)

(30)

Other debt:

Federal funds purchased and securities loaned or sold under agreements to repurchase

668

702

573

399

314

(5)

113

Senior and subordinated notes

27,382

28,448

28,481

32,049

30,472

(4)

(10)

Other borrowings

75

79

85

6,092

7,103

(5)

(99)

Total other debt

28,125

29,229

29,139

38,540

37,889

(4)

(26)

Other liabilities

15,065

14,607

15,733

14,319

13,521

3

11

Total liabilities

361,398

363,459

365,251

340,048

332,354

(1)

9

Stockholders' equity:

Preferred stock

0

0

0

0

0

Common stock

7

7

7

7

7

Additional paid-in capital, net

33,480

33,793

33,556

33,450

32,980

(1)

2

Retained earnings

40,088

37,653

35,361

36,552

40,340

6

(1)

Accumulated other comprehensive income

3,494

3,833

3,981

3,679

1,156

(9)

**

Treasury stock, at cost

(16,865)

(16,862)

(16,860)

(16,858)

(16,472)

2

Total stockholders' equity

60,204

58,424

56,045

56,830

58,011

3

4

Total liabilities and stockholders' equity

$

421,602

$

421,883

$

421,296

$

396,878

$

390,365

8

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 5: Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

(1)

Total net revenue was reduced by $177 million in Q4 2020, $235 million in Q3 2020, $318 million in Q2 2020 and $389 million in Q1 2020 for credit card finance charges and fees charged-off as uncollectible, and by $365 million in Q4 2019 for the estimated uncollectible amount of credit card finance charges and fees and related losses.

(2)

Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total. We also provide adjusted diluted earnings per share, which is a non-GAAP measure. See "Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures" for additional information on our non-GAAP measures.

(3)

On December 1, 2020, we redeemed all outstanding shares of our fixed rate 6.20% non-cumulative perpetual preferred stock Series F, which reduced our net income available to common shareholders by $17 million in Q4 2020. On March 2, 2020, we redeemed all outstanding shares of our fixed rate 6.00% non-cumulative perpetual preferred stock Series B, which increased our net loss available to common shareholders by $22 million in Q1 2020. On December 2, 2019, we redeemed all outstanding shares of our fixed rate 6.25% non-cumulative perpetual preferred stock Series C and fixed rate 6.70% non-cumulative perpetual preferred stock Series D, which reduced our net income available to common shareholders by $31 million in Q4 2019.

(4)

Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares outstanding. See "Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures" for additional information on non-GAAP measures.

(5)

Total net revenue margin is calculated based on total net revenue for the period divided by average interest-earning assets for the period.

(6)

Net interest margin is calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.

(7)

Return on average tangible assets is a non-GAAP measure calculated based on annualized income (loss) from continuing operations, net of tax, for the period divided by average tangible assets for the period. See "Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures" for additional information on non-GAAP measures.

(8)

Return on average common equity is calculated based on net income (loss) available to common stockholders less income (loss) from discontinued operations, net of tax, for the period, divided by average common equity. Our calculation of return on average common equity may not be comparable to similarly-titled measures reported by other companies.

(9)

Return on average tangible common equity ("ROTCE") is a non-GAAP measure calculated based on net income (loss) available to common stockholders less income (loss) from discontinued operations, net of tax, for the period, divided by average tangible common equity ("TCE"). Our calculation of return on average TCE may not be comparable to similarly-titled measures reported by other companies. See "Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures" for additional information on non-GAAP measures.

(10)

Efficiency ratio is calculated based on total non-interest expense for the period divided by total net revenue for the period. We also provide an adjusted efficiency ratio, which is a non-GAAP measure. See "Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures" for additional information on our non-GAAP measures.

(11)

Operating efficiency ratio is calculated based on operating expense for the period divided by total net revenue for the period. We also provide an adjusted operating efficiency ratio, which is a non-GAAP measure. See "Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures" for additional information on our non-GAAP measures.

(12)

Net charge-off rate is calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.

(13)

Metrics for Q4 2020, Q3 2020, Q2 2020 and Q1 2020 include the impact of COVID-19 customer assistance programs where applicable.

(14)

Capital ratios as of the end of Q4 2020 are preliminary and therefore subject to change. See "Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures" for information on the calculation of each of these ratios.

(15)

TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets. See "Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures" for additional information on non-GAAP measures.

(16)

Includes net Cybersecurity Incident expenses of $6 million in Q4 2020, $6 million in Q3 2020, $11 million in Q2 2020, $4 million in Q1 2020 and $16 million in Q4 2019, respectively.

**

Not meaningful.

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 6: Average Balances, Net Interest Income and Net Interest Margin

2020 Q4

2020 Q3

2019 Q4

Average Balance

Interest Income/ Expense

Yield/Rate

Average Balance

Interest Income/ Expense

Yield/Rate

Average Balance

Interest Income/ Expense

Yield/Rate

(Dollars in millions, except as noted)

Interest-earning assets:

Loans, including loans held for sale

$

251,135

$

5,954

9.48

%

$

250,525

$

5,758

9.19

%

$

259,855

$

6,682

10.29

%

Investment securities

97,640

422

1.73

91,777

443

1.93

79,104

544

2.75

Cash equivalents and other

39,477

15

0.15

49,149

14

0.11

10,191

44

1.70

Total interest-earning assets

$

388,252

$

6,391

6.58

$

391,451

$

6,215

6.35

$

349,150

$

7,270

8.33

Interest-bearing liabilities:

Interest-bearing deposits

$

274,143

$

347

0.51

$

276,339

$

476

0.69

$

236,250

$

832

1.41

Securitized debt obligations

12,651

34

1.08

15,032

43

1.14

18,339

118

2.58

Senior and subordinated notes

27,386

128

1.87

28,497

132

1.86

30,597

236

3.08

Other borrowings and liabilities

2,095

9

1.75

2,119

9

1.77

3,789

18

1.95

Total interest-bearing liabilities

$

316,275

$

518

0.65

$

321,987

$

660

0.82

$

288,975

$

1,204

1.67

Net interest income/spread

$

5,873

5.93

$

5,555

5.53

$

6,066

6.66

Impact of non-interest-bearing funding

0.12

0.15

0.29

Net interest margin

6.05

%

5.68

%

6.95

%

Year Ended December 31,

2020

2019

Average Balance

Interest Income/ Expense

Yield/Rate

Average Balance

Interest Income/ Expense

Yield/Rate

(Dollars in millions, except as noted)

Interest-earning assets:

Loans, including loans held for sale

$

254,901

$

24,074

9.44

%

$

248,552

$

25,862

10.41

%

Investment securities

87,222

1,877

2.15

81,467

2,411

2.96

Cash equivalents and other

36,239

82

0.23

11,491

240

2.08

Total interest-earning assets

$

378,362

$

26,033

6.88

$

341,510

$

28,513

8.35

Interest-bearing liabilities:

Interest-bearing deposits

$

263,279

$

2,165

0.82

$

231,609

$

3,420

1.48

Securitized debt obligations

15,533

232

1.49

18,020

523

2.90

Senior and subordinated notes

29,621

679

2.29

30,821

1,159

3.76

Other borrowings and liabilities

2,882

44

1.55

3,369

71

2.12

Total interest-bearing liabilities

$

311,315

$

3,120

1.00

$

283,819

$

5,173

1.82

Net interest income/spread

$

22,913

5.88

$

23,340

6.53

Impact of non-interest-bearing funding

0.18

0.30

Net interest margin

6.06

%

6.83

%

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 7: Loan Information and Performance Statistics

2020 Q4 vs.

Year Ended December 31,

2020

2020

2020

2020

2019

2020

2019

2020

2019

2020 vs. 2019

(Dollars in millions, except as noted)

Q4

Q3

Q2

Q1

Q4

Q3

Q4

Loans Held for Investment (Period-End)

Credit card:

Domestic credit card(7)

$

98,504

$

95,541

$

99,390

$

109,549

$

118,606

3

%

(17)

%

$

98,504

$

118,606

(17)

%

International card businesses

8,452

8,100

7,920

8,248

9,630

4

(12)

8,452

9,630

(12)

Total credit card(1)

106,956

103,641

107,310

117,797

128,236

3

(17)

106,956

128,236

(17)

Consumer banking:

Auto

65,762

65,394

63,319

61,364

60,362

1

9

65,762

60,362

9

Retail banking

3,126

3,294

3,393

2,669

2,703

(5)

16

3,126

2,703

16

Total consumer banking

68,888

68,688

66,712

64,033

63,065

9

68,888

63,065

9

Commercial banking:

Commercial and multifamily real estate

30,681

31,197

30,953

32,373

30,245

(2)

1

30,681

30,245

1

Commercial and industrial

45,099

44,697

46,537

48,787

44,263

1

2

45,099

44,263

2

Total commercial banking

75,780

75,894

77,490

81,160

74,508

2

75,780

74,508

2

Total loans held for investment

$

251,624

$

248,223

$

251,512

$

262,990

$

265,809

1

(5)

$

251,624

$

265,809

(5)

Loans Held for Investment (Average)

Credit card:

Domestic credit card

$

95,453

$

97,306

$

100,996

$

113,711

$

112,965

(2)

%

(16)

%

$

101,837

$

105,270

(3)

%

International card businesses

8,108

8,061

7,752

9,065

9,120

1

(11)

8,245

8,932

(8)

Total credit card(1)

103,561

105,367

108,748

122,776

122,085

(2)

(15)

110,082

114,202

(4)

Consumer banking:

Auto

65,590

64,476

61,798

61,005

59,884

2

10

63,227

57,938

9

Retail banking

3,218

3,346

3,053

2,666

2,712

(4)

19

3,072

2,770

11

Total consumer banking

68,808

67,822

64,851

63,671

62,596

1

10

66,299

60,708

9

Commercial banking:

Commercial and multifamily real estate

30,825

30,918

31,723

31,081

30,173

2

31,135

29,608

5

Commercial and industrial

44,495

45,404

48,036

45,361

44,016

(2)

1

45,819

42,863

7

Total commercial lending

75,320

76,322

79,759

76,442

74,189

(1)

2

76,954

72,471

6

Small-ticket commercial real estate

**

**

69

**

Total commercial banking

75,320

76,322

79,759

76,442

74,189

(1)

2

76,954

72,540

6

Total average loans held for investment

$

247,689

$

249,511

$

253,358

$

262,889

$

258,870

(1)

(4)

$

253,335

$

247,450

2

2020 Q4 vs.

Year Ended December 31,

2020

2020

2020

2020

2019

2020

2019

2020

2019

2020 vs. 2019

Q4

Q3

Q2

Q1

Q4

Q3

Q4

Net Charge-Off Rates

Credit card:

Domestic credit card

2.69

%

3.64

%

4.53

%

4.68

%

4.32

%

(95)

bps

(163)

bps

3.93

%

4.58

%

(65)

bps

International card businesses

1.86

2.89

3.47

4.65

4.22

(103)

(236)

3.26

3.71

(45)

Total credit card

2.63

3.58

4.46

4.68

4.31

(95)

(168)

3.88

4.51

(63)

Consumer banking:

Auto

0.47

0.23

1.16

1.51

1.90

24

(143)

0.83

1.51

(68)

Retail banking

1.88

1.38

1.78

2.37

2.77

50

(89)

1.82

2.57

(75)

Total consumer banking

0.53

0.28

1.19

1.54

1.93

25

(140)

0.87

1.56

(69)

Commercial banking:

Commercial and multifamily real estate

0.02

0.41

0.09

(39)

2

0.13

13

Commercial and industrial

0.74

0.45

0.78

0.96

0.60

29

14

0.73

0.36

37

Total commercial banking

0.45

0.43

0.51

0.57

0.35

2

10

0.49

0.22

27

Total net charge-offs

1.38

1.72

2.38

2.72

2.60

(34)

(122)

2.06

2.53

(47)

30+ Day Performing Delinquency Rates(2)

Credit card:

Domestic credit card

2.42

%

2.21

%

2.74

%

3.69

%

3.93

%

21

bps

(151)

bps

2.42

%

3.93

%

(151)

bps

International card businesses

2.61

2.15

2.71

3.66

3.47

46

(86)

2.61

3.47

(86)

Total credit card

2.44

2.20

2.74

3.69

3.89

24

(145)

2.44

3.89

(145)

Consumer banking:

Auto

4.78

3.76

3.28

5.29

6.88

102

(210)

4.78

6.88

(210)

Retail banking

1.32

0.83

0.89

1.27

1.02

49

30

1.32

1.02

30

Total consumer banking

4.62

3.62

3.16

5.12

6.63

100

(201)

4.62

6.63

(201)

Nonperforming Loans and Nonperforming Assets Rates(3)(4)

Credit card:

International card businesses

0.24

%

0.25

%

0.29

%

0.29

%

0.26

%

(1)

bps

(2)

bps

0.24

%

0.26

%

(2)

bps

Total credit card

0.02

0.02

0.02

0.02

0.02

0.02

0.02

Consumer banking:

Auto

0.45

0.36

0.41

0.62

0.81

9

(36)

0.45

0.81

(36)

Retail banking

0.96

0.77

0.70

0.88

0.87

19

9

0.96

0.87

9

Total consumer banking

0.47

0.38

0.43

0.63

0.81

9

(34)

0.47

0.81

(34)

Commercial banking:

Commercial and multifamily real estate

0.65

0.58

0.54

0.22

0.12

7

53

0.65

0.12

53

Commercial and industrial

1.00

1.31

1.06

0.87

0.93

(31)

7

1.00

0.93

7

Total commercial banking

0.86

1.01

0.85

0.61

0.60

(15)

26

0.86

0.60

26

Total nonperforming loans

0.40

0.42

0.38

0.35

0.37

(2)

3

0.40

0.37

3

Total nonperforming assets

0.41

0.44

0.39

0.37

0.39

(3)

2

0.41

0.39

2

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 8: Allowance for Credit Losses and Reserve for Unfunded Lending Commitments Activity

Three Months Ended December 31, 2020

Credit Card

Consumer Banking

(Dollars in millions)

Domestic Card

International Card Businesses

Total Credit Card

Auto

Retail Banking

Total Consumer Banking

Commercial Banking

Total

Allowance for credit losses:

Balance as of September 30, 2020

$

11,062

$

550

$

11,612

$

2,647

$

100

$

2,747

$

1,770

$

16,129

Charge-offs

(912)

(80)

(992)

(309)

(18)

(327)

(91)

(1,410)

Recoveries

269

43

312

232

3

235

7

554

Net charge-offs

(643)

(37)

(680)

(77)

(15)

(92)

(84)

(856)

Provision (benefit) for credit losses

231

231

45

15

60

(28)

263

Allowance release for credit losses

(412)

(37)

(449)

(32)

(32)

(112)

(593)

Other changes(5)

28

28

28

Balance as of December 31, 2020

10,650

541

11,191

2,615

100

2,715

1,658

15,564

Reserve for unfunded lending commitments:

Balance as of September 30, 2020

195

195

Provision for losses on unfunded lending commitments

Balance as of December 31, 2020

195

195

Combined allowance and reserve as of December 31, 2020

$

10,650

$

541

$

11,191

$

2,615

$

100

$

2,715

$

1,853

$

15,759

Year Ended December 31, 2020

Credit Card

Consumer Banking

(Dollars in millions)

Domestic Card

International Card Businesses

Total Credit Card

Auto

Retail Banking

Total Consumer Banking

Commercial Banking

Total

Allowance for credit losses:

Balance as of December 31, 2019

$

4,997

$

398

$

5,395

$

984

$

54

$

1,038

$

775

$

7,208

Cumulative effects from adoption of the current expected credit loss ("CECL") standard

2,237

4

2,241

477

25

502

102

2,845

Finance charge and fee reserve reclassification(1)

439

23

462

462

Balance as of January 1, 2020

7,673

425

8,098

1,461

79

1,540

877

10,515

Charge-offs

(5,318)

(431)

(5,749)

(1,464)

(70)

(1,534)

(394)

(7,677)

Recoveries

1,316

163

1,479

942

14

956

17

2,452

Net charge-offs

(4,002)

(268)

(4,270)

(522)

(56)

(578)

(377)

(5,225)

Provision for credit losses

6,979

348

7,327

1,676

77

1,753

1,158

10,238

Allowance build for credit losses

2,977

80

3,057

1,154

21

1,175

781

5,013

Other changes(5)

36

36

36

Balance as of December 31, 2020

10,650

541

11,191

2,615

100

2,715

1,658

15,564

Reserve for unfunded lending commitments:

Balance as of December 31, 2019

5

5

130

135

Cumulative effects from adoption of the CECL standard

(5)

(5)

42

37

Balance as of January 1, 2020

172

172

Provision for losses on unfunded lending commitments

23

23

Balance as of December 31, 2020

195

195

Combined allowance and reserve as of December 31, 2020

$

10,650

$

541

$

11,191

$

2,615

$

100

$

2,715

$

1,853

$

15,759

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 9: Financial Summary—Business Segment Results

Three Months Ended December 31, 2020

Year Ended December 31, 2020

(Dollars in millions)

Credit Card

Consumer Banking

Commercial Banking(6)

Other(6)

Total

Credit Card

Consumer Banking

Commercial Banking(6)

Other(6)

Total

Net interest income (loss)

$

3,413

$

2,012

$

522

$

(74)

$

5,873

$

13,776

$

7,238

$

2,048

$

(149)

$

22,913

Non-interest income

1,054

136

268

6

1,464

3,823

466

923

398

5,610

Total net revenue (loss)

4,467

2,148

790

(68)

7,337

17,599

7,704

2,971

249

28,523

Provision (benefit) for credit losses

231

60

(28)

1

264

7,327

1,753

1,181

3

10,264

Non-interest expense

2,311

1,121

445

132

4,009

8,491

4,159

1,706

700

15,056

Income (loss) from continuing operations before income taxes

1,925

967

373

(201)

3,064

1,781

1,792

84

(454)

3,203

Income tax provision (benefit)

454

230

88

(276)

496

420

425

19

(378)

486

Income (loss) from continuing operations, net of tax

$

1,471

$

737

$

285

$

75

$

2,568

$

1,361

$

1,367

$

65

$

(76)

$

2,717

Three Months Ended September 30, 2020

(Dollars in millions)

Credit Card

Consumer Banking

Commercial Banking(6)

Other(6)

Total

Net interest income (loss)

$

3,292

$

1,904

$

517

$

(158)

$

5,555

Non-interest income

1,013

107

237

469

1,826

Total net revenue

4,305

2,011

754

311

7,381

Provision (benefit) for credit losses

450

(43)

(74)

(2)

331

Non-interest expense

2,003

1,011

424

110

3,548

Income (loss) from continuing operations before income taxes

1,852

1,043

404

203

3,502

Income tax provision (benefit)

438

247

95

316

1,096

Income (loss) from continuing operations, net of tax

$

1,414

$

796

$

309

$

(113)

$

2,406

Three Months Ended December 31, 2019

Year Ended December 31, 2019

(Dollars in millions)

Credit Card

Consumer Banking

Commercial Banking(6)

Other(6)

Total

Credit Card

Consumer Banking

Commercial Banking(6)

Other(6)

Total

Net interest income

$

3,794

$

1,662

$

494

$

116

$

6,066

$

14,461

$

6,732

$

1,983

$

164

$

23,340

Non-interest income (loss)

1,030

152

223

(44)

1,361

3,888

643

831

(109)

5,253

Total net revenue

4,824

1,814

717

72

7,427

18,349

7,375

2,814

55

28,593

Provision for credit losses

1,421

335

62

1,818

4,992

938

306

6,236

Non-interest expense

2,487

1,110

441

123

4,161

9,271

4,091

1,699

422

15,483

Income (loss) from continuing operations before income taxes

916

369

214

(51)

1,448

4,086

2,346

809

(367)

6,874

Income tax provision (benefit)

212

86

50

(78)

270

959

547

188

(353)

1,341

Income (loss) from continuing operations, net of tax

$

704

$

283

$

164

$

27

$

1,178

$

3,127

$

1,799

$

621

$

(14)

$

5,533

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 10: Financial & Statistical Summary—Credit Card Business

2020 Q4 vs.

Year Ended December 31,

2020

2020

2020

2020

2019

2020

2019

2020 vs.

(Dollars in millions, except as noted)

Q4

Q3

Q2

Q1

Q4

Q3

Q4

2020

2019

2019

Credit Card

Earnings:

Net interest income

$

3,413

$

3,292

$

3,369

$

3,702

$

3,794

4

%

(10)

%

$

13,776

$

14,461

(5)

%

Non-interest income

1,054

1,013

845

911

1,030

4

2

3,823

3,888

(2)

Total net revenue

4,467

4,305

4,214

4,613

4,824

4

(7)

17,599

18,349

(4)

Provision for credit losses

231

450

2,944

3,702

1,421

(49)

(84)

7,327

4,992

47

Non-interest expense

2,311

2,003

1,969

2,208

2,487

15

(7)

8,491

9,271

(8)

Income (loss) from continuing operations before income taxes

1,925

1,852

(699)

(1,297)

916

4

110

1,781

4,086

(56)

Income tax provision (benefit)

454

438

(166)

(306)

212

4

114

420

959

(56)

Income (loss) from continuing operations, net of tax

$

1,471

$

1,414

$

(533)

$

(991)

$

704

4

109

$

1,361

$

3,127

(56)

Selected performance metrics:

Period-end loans held for investment(1)(7)

$

106,956

$

103,641

$

107,310

$

117,797

$

128,236

3

(17)

$

106,956

$

128,236

(17)

Average loans held for investment(1)

103,561

105,367

108,748

122,776

122,085

(2)

(15)

110,082

114,202

(4)

Average yield on loans outstanding(8)

14.24

%

13.83

%

13.72

%

14.46

%

15.02

%

41

bps

(78)

bps

14.08

%

15.49

%

(141)

bps

Total net revenue margin(9)

16.92

16.34

15.50

15.03

15.80

58

112

15.91

16.07

(16)

Net charge-off rate

2.63

3.58

4.46

4.68

4.31

(95)

(168)

3.88

4.51

(63)

30+ day performing delinquency rate

2.44

2.20

2.74

3.69

3.89

24

(145)

2.44

3.89

(145)

30+ day delinquency rate

2.45

2.21

2.75

3.70

3.91

24

(146)

2.45

3.91

(146)

Nonperforming loan rate(3)

0.02

0.02

0.02

0.02

0.02

0.02

0.02

Purchase volume(10)

$

117,141

$

107,102

$

90,149

$

99,920

$

116,631

9

%

$

414,312

$

424,765

(2)

%

2020 Q4 vs.

Year Ended December 31,

2020

2020

2020

2020

2019

2020

2019

2020 vs.

(Dollars in millions, except as noted)

Q4

Q3

Q2

Q1

Q4

Q3

Q4

2020

2019

2019

Domestic Card

Earnings:

Net interest income

$

3,129

$

2,995

$

3,094

$

3,381

$

3,473

4

%

(10)

%

$

12,599

$

13,265

(5)

%

Non-interest income

994

952

795

842

962

4

3

3,583

3,684

(3)

Total net revenue

4,123

3,947

3,889

4,223

4,435

4

(7)

16,182

16,949

(5)

Provision for credit losses

231

378

2,906

3,464

1,346

(39)

(83)

6,979

4,671

49

Non-interest expense

2,063

1,802

1,776

1,984

2,249

14

(8)

7,625

8,308

(8)

Income (loss) from continuing operations before income taxes

1,829

1,767

(793)

(1,225)

840

4

118

1,578

3,970

(60)

Income tax provision (benefit)

433

419

(188)

(290)

196

3

121

374

925

(60)

Income (loss) from continuing operations, net of tax

$

1,396

$

1,348

$

(605)

$

(935)

$

644

4

117

$

1,204

$

3,045

(60)

Selected performance metrics:

Period-end loans held for investment(1)(7)

$

98,504

$

95,541

$

99,390

$

109,549

$

118,606

3

(17)

$

98,504

$

118,606

(17)

Average loans held for investment(1)

95,453

97,306

100,996

113,711

112,965

(2)

(16)

101,837

105,270

(3)

Average yield on loans outstanding(8)

14.07

%

13.57

%

13.52

%

14.30

%

14.91

%

50

bps

(84)

bps

13.88

%

15.47

%

(159)

bps

Total net revenue margin(9)

16.91

16.22

15.40

14.86

15.70

69

121

15.80

16.10

(30)

Net charge-off rate

2.69

3.64

4.53

4.68

4.32

(95)

(163)

3.93

4.58

(65)

30+ day performing delinquency rate

2.42

2.21

2.74

3.69

3.93

21

(151)

2.42

3.93

(151)

Purchase volume(10)

$

107,572

$

98,107

$

82,860

$

92,248

$

107,154

10

%

$

380,787

$

390,032

(2)

%

Refreshed FICO scores:(11)

Greater than 660

69

%

69

%

67

%

65

%

67

%

2

%

69

%

67

%

2

660 or below

31

31

33

35

33

(2)

31

33

(2)

Total

100

%

100

%

100

%

100

%

100

%

100

%

100

%

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 11: Financial & Statistical Summary—Consumer Banking Business

2020 Q4 vs.

Year Ended December 31,

2020

2020

2020

2020

2019

2020

2019

2020 vs.

(Dollars in millions, except as noted)

Q4

Q3

Q2

Q1

Q4

Q3

Q4

2020

2019

2019

Consumer Banking

Earnings:

Net interest income

$

2,012

$

1,904

$

1,665

$

1,657

$

1,662

6

%

21

%

$

7,238

$

6,732

8

%

Non-interest income

136

107

97

126

152

27

(11)

466

643

(28)

Total net revenue

2,148

2,011

1,762

1,783

1,814

7

18

7,704

7,375

4

Provision (benefit) for credit losses

60

(43)

876

860

335

**

(82)

1,753

938

87

Non-interest expense

1,121

1,011

1,036

991

1,110

11

1

4,159

4,091

2

Income (loss) from continuing operations before income taxes

967

1,043

(150)

(68)

369

(7)

162

1,792

2,346

(24)

Income tax provision (benefit)

230

247

(36)

(16)

86

(7)

167

425

547

(22)

Income (loss) from continuing operations, net of tax

$

737

$

796

$

(114)

$

(52)

$

283

(7)

160

$

1,367

$

1,799

(24)

Selected performance metrics:

Period-end loans held for investment

$

68,888

$

68,688

$

66,712

$

64,033

$

63,065

9

$

68,888

$

63,065

9

Average loans held for investment

68,808

67,822

64,851

63,671

62,596

1

10

66,299

60,708

9

Average yield on loans held for investment(8)

8.28

%

8.36

%

8.41

%

8.46

%

8.51

%

(8)

bps

(23)

bps

8.37

%

8.37

%

Auto loan originations

$

7,371

$

8,979

$

8,292

$

7,640

$

7,527

(18)

%

(2)

%

$

32,282

$

29,251

10

%

Period-end deposits

249,815

249,684

246,804

217,607

213,099

17

249,815

213,099

17

Average deposits

249,419

248,418

232,293

215,071

209,783

19

236,369

205,012

15

Average deposits interest rate

0.47

%

0.66

%

0.89

%

1.06

%

1.20

%

(19)

bps

(73)

bps

0.76

%

1.24

%

(48)

bps

Net charge-off rate

0.53

0.28

1.19

1.54

1.93

25

(140)

0.87

1.56

(69)

30+ day performing delinquency rate

4.62

3.62

3.16

5.12

6.63

100

(201)

4.62

6.63

(201)

30+ day delinquency rate

5.00

3.90

3.48

5.65

7.34

110

(234)

5.00

7.34

(234)

Nonperforming loan rate(3)

0.47

0.38

0.43

0.63

0.81

9

(34)

0.47

0.81

(34)

Nonperforming asset rate(4)

0.54

0.43

0.46

0.71

0.91

11

(37)

0.54

0.91

(37)

Auto—At origination FICO scores:(12)

Greater than 660

46

%

46

%

46

%

47

%

48

%

(2)

%

46

%

48

%

(2)

%

621 - 660

20

20

20

20

20

20

20

620 or below

34

34

34

33

32

2

34

32

2

Total

100

%

100

%

100

%

100

%

100

%

100

%

100

%

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 12: Financial & Statistical Summary—Commercial Banking Business

2020 Q4 vs.

Year Ended December 31,

2020

2020

2020

2020

2019

2020

2019

2020 vs.

(Dollars in millions, except as noted)

Q4

Q3

Q2

Q1

Q4

Q3

Q4

2020

2019

2019

Commercial Banking

Earnings:

Net interest income

$

522

$

517

$

518

$

491

$

494

1

%

6

%

$

2,048

$

1,983

3

%

Non-interest income

268

237

180

238

223

13

20

923

831

11

Total net revenue(6)

790

754

698

729

717

5

10

2,971

2,814

6

Provision (benefit) for credit losses

(28)

(74)

427

856

62

(62)

**

1,181

306

286

Non-interest expense

445

424

425

412

441

5

1

1,706

1,699

Income (loss) from continuing operations before income taxes

373

404

(154)

(539)

214

(8)

74

84

809

(90)

Income tax provision (benefit)

88

95

(36)

(128)

50

(7)

76

19

188

(90)

Income (loss) from continuing operations, net of tax

$

285

$

309

$

(118)

$

(411)

$

164

(8)

74

$

65

$

621

(90)

Selected performance metrics:

Period-end loans held for investment

$

75,780

$

75,894

$

77,490

$

81,160

$

74,508

2

$

75,780

$

74,508

2

Average loans held for investment

75,320

76,322

79,759

76,442

74,189

(1)

2

76,954

72,540

6

Average yield on loans held for investment(6)(8)

2.83

%

2.82

%

3.00

%

3.88

%

4.22

%

1

bps

(139)

bps

3.13

%

4.51

%

(138)

bps

Period-end deposits

$

39,590

$

36,783

$

35,669

$

32,822

$

32,134

8

%

23

%

$

39,590

$

32,134

23

%

Average deposits

38,676

36,278

34,635

32,238

32,034

7

21

35,468

31,229

14

Average deposits interest rate

0.23

%

0.25

%

0.30

%

0.89

%

1.10

%

(2)

bps

(87)

bps

0.40

%

1.18

%

(78)

bps

Net charge-off rate

0.45

0.43

0.51

0.57

0.35

2

10

0.49

0.22

27

Nonperforming loan rate(3)

0.86

1.01

0.85

0.61

0.60

(15)

26

0.86

0.60

26

Nonperforming asset rate(4)

0.86

1.01

0.85

0.61

0.60

(15)

26

0.86

0.60

26

Risk category:(13)

Noncriticized

$

67,964

$

68,533

$

70,881

$

77,714

$

71,848

(1)

%

(5)

%

$

67,964

$

71,848

(5)

%

Criticized performing

7,166

6,593

5,949

2,952

2,181

9

**

7,166

2,181

**

Criticized nonperforming

650

768

660

494

448

(15)

45

650

448

45

PCI loans

31

**

31

**

Total commercial banking loans

$

75,780

$

75,894

$

77,490

$

81,160

$

74,508

2

$

75,780

$

74,508

2

Risk category as a percentage of period-end loans held for investment:(13)

Noncriticized

89.6

%

90.3

%

91.4

%

95.8

%

96.5

%

(70)

bps

(690)

bps

89.6

%

96.5

%

(690)

bps

Criticized performing

9.5

8.7

7.7

3.6

2.9

80

660

9.5

2.9

660

Criticized nonperforming

0.9

1.0

0.9

0.6

0.6

(10)

30

0.9

0.6

30

Total commercial banking loans

100.0

%

100.0

%

100.0

%

100.0

%

100.0

%

100.0

%

100.0

%

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 13: Financial & Statistical Summary—Other and Total

2020 Q4 vs.

Year Ended December 31,

2020

2020

2020

2020

2019

2020

2019

2020 vs.

(Dollars in millions)

Q4

Q3

Q2

Q1

Q4

Q3

Q4

2020

2019

2019

Other

Earnings:

Net interest income (loss)

$

(74)

$

(158)

$

(92)

$

175

$

116

(53)

%

**

$

(149)

$

164

**

Non-interest income (loss)

6

469

(26)

(51)

(44)

(99)

**

398

(109)

**

Total net revenue (loss)(6)

(68)

311

(118)

124

72

**

**

249

55

**

Provision (benefit) for credit losses

1

(2)

(1)

5

**

**

3

**

Non-interest expense(14)(15)

132

110

340

118

123

20

7

%

700

422

66

%

Income (loss) from continuing operations before income taxes

(201)

203

(457)

1

(51)

**

**

(454)

(367)

24

Income tax provision (benefit)

(276)

316

(305)

(113)

(78)

**

254

(378)

(353)

7

Income (loss) from continuing operations, net of tax

$

75

$

(113)

$

(152)

$

114

$

27

**

178

$

(76)

$

(14)

**

Selected performance metrics:

Period-end deposits

$

16,037

$

19,258

$

21,765

$

19,260

$

17,464

(17)

(8)

$

16,037

$

17,464

(8)

Average deposits

16,418

20,820

21,416

17,344

18,223

(21)

(10)

18,998

18,824

1

Total

Earnings:

Net interest income

$

5,873

$

5,555

$

5,460

$

6,025

$

6,066

6

%

(3)

%

$

22,913

$

23,340

(2)

%

Non-interest income

1,464

1,826

1,096

1,224

1,361

(20)

8

5,610

5,253

7

Total net revenue

7,337

7,381

6,556

7,249

7,427

(1)

(1)

28,523

28,593

Provision for credit losses

264

331

4,246

5,423

1,818

(20)

(85)

10,264

6,236

65

Non-interest expense

4,009

3,548

3,770

3,729

4,161

13

(4)

15,056

15,483

(3)

Income (loss) from continuing operations before income taxes

3,064

3,502

(1,460)

(1,903)

1,448

(13)

112

3,203

6,874

(53)

Income tax provision (benefit)

496

1,096

(543)

(563)

270

(55)

84

486

1,341

(64)

Income (loss) from continuing operations, net of tax

$

2,568

$

2,406

$

(917)

$

(1,340)

$

1,178

7

118

$

2,717

$

5,533

(51)

Selected performance metrics:

Period-end loans held for investment

$

251,624

$

248,223

$

251,512

$

262,990

$

265,809

1

(5)

$

251,624

$

265,809

(5)

Average loans held for investment

247,689

249,511

253,358

262,889

258,870

(1)

(4)

253,335

247,450

2

Period-end deposits

305,442

305,725

304,238

269,689

262,697

16

305,442

262,697

16

Average deposits

304,513

305,516

288,344

264,653

260,040

17

290,835

255,065

14

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 14: Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)

(1)

Concurrent with our adoption of the CECL standard in the first quarter of 2020, we reclassified our finance charge and fee reserve to our allowance for credit losses, with a corresponding increase to credit card loans held for investment.

(2)

Metrics for Q4 2020, Q3 2020, Q2 2020 and Q1 2020 include the impact of COVID-19 customer assistance programs where applicable.

(3)

Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category.

(4)

Nonperforming assets consist of nonperforming loans, repossessed assets and other foreclosed assets. The total nonperforming asset rate is calculated based on total nonperforming assets divided by the combined period-end total loans held for investment, repossessed assets and other foreclosed assets.

(5)

Represents foreign currency translation adjustments.

(6)

Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate of 21% and state taxes where applicable, with offsetting reductions to the Other category.

(7)

We reclassified $2.1 billion in partnership loans to held for sale as of September 30, 2020.

(8)

Average yield is calculated based on annualized interest income for the period divided by average loans during the period. Annualized interest income does not include any allocations, such as funds transfer pricing.

(9)

Total net revenue margin is calculated based on annualized total net revenue for the period divided by average loans outstanding during the period.

(10)

Purchase volume consists of purchase transactions, net of returns, for the period, and excludes cash advance and balance transfer transactions.

(11)

Percentages represent period-end loans held for investment in each credit score category. Domestic card credit scores generally represent FICO scores. These scores are obtained from one of the major credit bureaus at origination and are refreshed monthly thereafter. We approximate non-FICO credit scores to comparable FICO scores for consistency purposes. Balances for which no credit score is available or the credit score is invalid are included in the 660 or below category.

(12)

Percentages represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.

(13)

Criticized exposures correspond to the "Special Mention," "Substandard" and "Doubtful" asset categories defined by bank regulatory authorities.

(14)

Includes charges incurred as a result of restructuring activities.

(15)

Includes net Cybersecurity Incident expenses of $6 million in Q4 2020, $6 million in Q3 2020, $11 million in Q2 2020, $4 million in Q1 2020 and $16 million in Q4 2019, respectively.

**

Not meaningful.

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures(1)

Basel III Standardized Approach

(Dollars in millions, except as noted)

December 31, 2020

September 30, 2020

June 30, 2020

March 31, 2020

December 31, 2019

Regulatory Capital Metrics

Common equity excluding AOCI

$

55,299

$

52,839

$

50,614

$

51,018

$

52,001

Adjustments:

AOCI, net of tax(2)

(29)

(122)

(145)

(170)

1,156

Goodwill, net of related deferred tax liabilities

(14,448)

(14,448)

(14,449)

(14,453)

(14,465)

Intangible assets, net of related deferred tax liabilities

(86)

(95)

(135)

(151)

(170)

Other(2)

(360)

Common equity Tier 1 capital

$

40,736

$

38,174

$

35,885

$

36,244

$

38,162

Tier 1 capital

$

45,583

$

43,505

$

41,094

$

41,453

$

43,015

Total capital(3)

52,783

50,955

48,508

48,775

50,350

Risk-weighted assets

297,483

293,852

290,222

302,871

313,155

Adjusted average assets(4)

406,762

409,602

398,062

377,360

368,511

Capital Ratios

Common equity Tier 1 capital(5)

13.7

%

13.0

%

12.4

%

12.0

%

12.2

%

Tier 1 capital(6)

15.3

14.8

14.2

13.7

13.7

Total capital(7)

17.7

17.3

16.7

16.1

16.1

Tier 1 leverage(4)

11.2

10.6

10.3

11.0

11.7

Tangible common equity ("TCE")(8)

10.0

9.4

8.8

9.6

10.2

Reconciliation of Non-GAAP Measures

The following non-GAAP measures consist of our adjusted results that we believe help investors and users of our financial information understand the effect of adjusting items

on our selected reported results. These adjusted results provide alternate measurements of our operating performance, both for the current period and trends across multiple

periods. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.

2020

2019

Year Ended December 31,

(Dollars in millions, except per share data and as noted)

Q4

Q3

Q2

Q1

Q4

Q3

Q2

Q1

2020

2019

Adjusted diluted EPS:

Net income (loss) available to common stockholders (GAAP)

$

2,462

$

2,319

$

(1,009)

$

(1,420)

$

1,041

$

1,270

$

1,533

$

1,348

$

2,375

$

5,192

Legal reserve activity, including insurance recoveries

(37)

40

265

45

313

U.K. Payment Protection Insurance customer refund reserve ("U.K. PPI Reserve")

(36)

212

(36)

212

Cybersecurity Incident expenses, net of insurance

6

6

11

4

16

22

27

38

Initial allowance build on acquired Walmart portfolio

84

84

Walmart launch and related integration expenses

48

84

54

25

211

Restructuring charges

28

28

Adjusted net income (loss) available to common stockholders before income tax impacts (non-GAAP)

2,431

2,329

(733)

(1,371)

1,189

1,588

1,615

1,373

2,679

5,765

Income tax impacts

5

(12)

(3)

(12)

(35)

(21)

(19)

(6)

(22)

(81)

Dividends and undistributed earnings allocated to participating securities(9)

(1)

(2)

(1)

(2)

(3)

Adjusted net income (loss) available to common stockholders (non-GAAP)

$

2,436

$

2,317

$

(736)

$

(1,383)

$

1,153

$

1,565

$

1,595

$

1,367

$

2,655

$

5,681

Diluted weighted-average common shares outstanding (in millions) (GAAP)

460.2

458.5

456.7

457.6

463.4

471.8

473.0

471.6

458.9

469.9

Diluted EPS (GAAP)

$

5.35

$

5.06

$

(2.21)

$

(3.10)

$

2.25

$

2.69

$

3.24

$

2.86

$

5.18

$

11.05

Impact of adjustments noted above

(0.06)

(0.01)

0.60

0.08

0.24

0.63

0.13

0.04

0.61

1.04

Adjusted diluted EPS

$

5.29

$

5.05

$

(1.61)

$

(3.02)

$

2.49

$

3.32

$

3.37

$

2.90

$

5.79

$

12.09

Adjusted efficiency ratio:

Non-interest expense (GAAP)

$

4,009

$

3,548

$

3,770

$

3,729

$

4,161

$

3,872

$

3,779

$

3,671

$

15,056

$

15,483

Legal reserve activity, including insurance recoveries

37

(40)

(265)

(45)

(313)

Cybersecurity Incident expenses, net of insurance

(6)

(6)

(11)

(4)

(16)

(22)

(27)

(38)

Walmart launch and related integration expenses

(48)

(84)

(54)

(25)

(211)

U.K. PPI Reserve

(72)

(72)

Restructuring charges

(27)

(27)

Adjusted non-interest expense (non-GAAP)

$

4,040

$

3,502

$

3,494

$

3,680

$

4,097

$

3,694

$

3,698

$

3,646

$

14,716

$

15,135

Total net revenue (GAAP)

$

7,337

$

7,381

$

6,556

$

7,249

$

7,427

$

6,959

$

7,124

$

7,083

$

28,523

$

28,593

U.K. PPI Reserve

(36)

140

(36)

140

Restructuring charges

1

1

Adjusted net revenue (non-GAAP)

$

7,337

$

7,345

$

6,556

$

7,249

$

7,427

$

7,099

$

7,125

$

7,083

$

28,487

$

28,734

Adjusted efficiency ratio

55.06

%

47.68

%

53.29

%

50.77

%

55.16

%

52.04

%

51.90

%

51.48

%

51.66

%

52.67

%

2020

2019

Year Ended December 31,

(Dollars in millions, except per share data and as noted)

Q4

Q3

Q2

Q1

Q4

Q3

Q2

Q1

2020

2019

Adjusted operating efficiency ratio:

Operating expense (GAAP)

$

3,446

$

3,265

$

3,497

$

3,238

$

3,451

$

3,371

$

3,233

$

3,154

$

13,446

$

13,209

Legal reserve activity, including insurance recoveries

37

(40)

(265)

(45)

(313)

Cybersecurity Incident expenses, net of insurance

(6)

(6)

(11)

(4)

(16)

(22)

(27)

(38)

Walmart launch and related integration expenses

(48)

(84)

(54)

(25)

(211)

U.K. PPI Reserve

(72)

(72)

Restructuring charges

(27)

(27)

Adjusted operating expense (non-GAAP)

$

3,477

$

3,219

$

3,221

$

3,189

$

3,387

$

3,193

$

3,152

$

3,129

$

13,106

$

12,861

Adjusted net revenue (non-GAAP)

$

7,337

$

7,345

$

6,556

$

7,249

$

7,427

$

7,099

$

7,125

$

7,083

$

28,487

$

28,734

Adjusted operating efficiency ratio

47.39

%

43.83

%

49.13

%

43.99

%

45.60

%

44.98

%

44.24

%

44.18

%

46.01

%

44.76

%

Reconciliation of Non-GAAP Measures

The following non-GAAP measures consist of TCE, tangible assets and metrics computed using these amounts, which include tangible book value per common share, return on average tangible assets, return on average TCE and TCE ratio. We consider these metrics to be key financial performance measures that management uses in assessing capital adequacy and the level of returns generated. While our non-GAAP measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly-titled measures reported by other companies. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.

2020

2020

2020

2020

2019

(Dollars in millions)

Q4

Q3

Q2

Q1

Q4

Tangible Common Equity (Period-End)

Stockholders' equity

$

60,204

$

58,424

$

56,045

$

56,830

$

58,011

Goodwill and intangible assets(10)

(14,809)

(14,825)

(14,869)

(14,888)

(14,932)

Noncumulative perpetual preferred stock

(4,847)

(5,330)

(5,209)

(5,209)

(4,853)

Tangible common equity

$

40,548

$

38,269

$

35,967

$

36,733

$

38,226

Tangible Common Equity (Average)

Stockholders' equity

$

59,389

$

57,223

$

57,623

$

58,568

$

58,148

Goodwill and intangible assets(10)

(14,824)

(14,867)

(14,880)

(14,930)

(14,967)

Noncumulative perpetual preferred stock

(5,168)

(5,228)

(5,209)

(5,382)

(5,506)

Tangible common equity

$

39,397

$

37,128

$

37,534

$

38,256

$

37,675

Tangible Assets (Period-End)

Total assets

$

421,602

$

421,883

$

421,296

$

396,878

$

390,365

Goodwill and intangible assets(10)

(14,809)

(14,825)

(14,869)

(14,888)

(14,932)

Tangible assets

$

406,793

$

407,058

$

406,427

$

381,990

$

375,433

Tangible Assets (Average)

Total assets

$

420,011

$

422,854

$

411,075

$

390,380

$

383,162

Goodwill and intangible assets(10)

(14,824)

(14,867)

(14,880)

(14,930)

(14,967)

Tangible assets

$

405,187

$

407,987

$

396,195

$

375,450

$

368,195

__________

(1) Regulatory capital metrics and capital ratios as of December 31, 2020 are preliminary and therefore subject to change.

(2) In the first quarter of 2020, we elected to exclude from our regulatory capital ratios certain components of AOCI as permitted under the Tailoring Rules. As such, we revised our presentation herein to only include those components of AOCI that impact our regulatory capital ratios.

(3) Total capital equals the sum of Tier 1 capital and Tier 2 capital.

(4) Adjusted average assets for the purpose of calculating our Tier 1 leverage ratio represents total average assets adjusted for amounts that are deducted from Tier 1 capital, predominately goodwill and intangible assets. Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by adjusted average assets.

(5) Common equity Tier 1 capital ratio is a regulatory capital measure calculated based on common equity Tier 1 capital divided by risk-weighted assets.

(6) Tier 1 capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.

(7) Total capital ratio is a regulatory capital measure calculated based on total capital divided by risk-weighted assets.

(8) TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets.

(9) Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total.

(10) Includes impact of related deferred taxes.

Cision View original content:http://www.prnewswire.com/news-releases/capital-one-reports-fourth-quarter-2020-net-income-of-2-6-billion-or-5-35-per-share-301215574.html

SOURCE Capital One Financial Corporation

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