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KeyCorp Reports Record Fourth Quarter 2020 Net Income Of $549 Million, Or $.56 Per Diluted Common Share

January 21, 2021 6:30 AM

CLEVELAND, Jan. 21, 2021 /PRNewswire/ -- KeyCorp (NYSE: KEY) today announced net income from continuing operations attributable to Key common shareholders of $549 million, or $.56 per diluted common share for the fourth quarter of 2020. This compared to $397 million, or $.41 per diluted common share, for the third quarter of 2020 and $439 million, or $.45 per diluted common share, for the fourth quarter of 2019.

Key's record fourth quarter results marked a great finish to the year. I was extremely proud of the way our dedicated and resilient team came together to support our clients when they needed us most, while concurrently delivering strong results across our company.

We achieved a record level of revenue for both the fourth quarter and the full year. Fee income was up 23% from the year-ago period, with growth coming from consumer mortgage and investment banking.

Credit quality remained strong this quarter, with net charge-offs of 53 basis points. Our provision for credit losses reflects our strong credit metrics and our outlook for the economy. We have continued to support our clients while maintaining our moderate risk profile through the business cycle.

We have maintained our discipline in managing our strong capital position. At the end of the quarter, our Common Equity Tier 1 ratio was 9.8%, which was above our targeted range. Last week, our Board of Directors approved a new share repurchase authorization of up to $900 million and announced our first quarter dividend of $.185 per common share.

While 2020 presented many challenges, we remained focused on serving our clients, growing our business, and maintaining strong risk practices. Our success is due to our dedicated team, the strength of our business model, and our targeted relationship strategy. We have positioned our company to succeed and I remain confident in our ability to grow and to deliver on our commitments.

- Chris Gorman, Chairman and CEO

Selected Financial Highlights

dollars in millions, except per share data

Change 4Q20 vs.

4Q20

3Q20

4Q19

3Q20

4Q19

Income (loss) from continuing operations attributable to Key common shareholders

$

549

$

397

$

439

38.3

%

25.1

%

Income (loss) from continuing operations attributable to Key common shareholders per common share — assuming dilution

.56

.41

.45

36.6

24.4

Return on average tangible common equity from continuing operations (a)

16.61

%

12.19

%

14.09

%

N/A

N/A

Return on average total assets from continuing operations

1.35

1.00

1.27

N/A

N/A

Common Equity Tier 1 ratio (b)

9.8

9.5

9.4

N/A

N/A

Book value at period end

$

16.53

$

16.25

$

15.54

1.7

%

6.4

%

Net interest margin (TE) from continuing operations

2.70

%

2.62

%

2.98

%

N/A

N/A

(a) The table entitled "GAAP to Non-GAAP Reconciliations" in the attached financial supplement presents the computations of certain financial measures related to "Return on average tangible common equity from continuing operations." The table reconciles the GAAP performance measures to the corresponding non-GAAP measures, which provides a basis for period-to-period comparisons.

(b) 12/31/20 ratio is estimated.

TE = Taxable Equivalent, N/A = Not Applicable

INCOME STATEMENT HIGHLIGHTS

Revenue

dollars in millions

Change 4Q20 vs.

4Q20

3Q20

4Q19

3Q20

4Q19

Net interest income (TE)

$

1,043

$

1,006

$

987

3.7

%

5.7

%

Noninterest income

802

681

651

17.8

23.2

Total revenue

$

1,845

$

1,687

$

1,638

9.4

%

12.6

%

TE = Taxable Equivalent

Taxable-equivalent net interest income was $1.043 billion for the fourth quarter of 2020, compared to taxable-equivalent net interest income of $987 million for the fourth quarter of 2019. The increase in net interest income reflects higher earning asset balances and loan fees, partially offset by a lower net interest margin. The net interest margin was impacted by lower interest rates and a change in balance sheet mix, including elevated levels of liquidity and Key's participation in the Paycheck Protection Program ("PPP").

Compared to the third quarter of 2020, taxable-equivalent net interest income increased by $37 million and the net interest margin increased by 8 basis points. The increase in both net interest income and the net interest margin reflects lower interest-bearing deposit costs and higher loan fees related to PPP, partly offset by elevated levels of liquidity.

Noninterest Income

dollars in millions

Change 4Q20 vs.

4Q20

3Q20

4Q19

3Q20

4Q19

Trust and investment services income

$

123

$

128

$

120

(3.9)

%

2.5

%

Investment banking and debt placement fees

243

146

181

66.4

34.3

Service charges on deposit accounts

82

77

86

6.5

(4.7)

Operating lease income and other leasing gains

39

38

39

2.6

Corporate services income

63

51

65

23.5

(3.1)

Cards and payments income

97

114

67

(14.9)

44.8

Corporate-owned life insurance income

38

30

39

26.7

(2.6)

Consumer mortgage income

43

51

21

(15.7)

104.8

Commercial mortgage servicing fees

32

18

19

77.8

68.4

Other income

42

28

14

50.0

200.0

Total noninterest income

$

802

$

681

$

651

17.8

%

23.2

%

Compared to the fourth quarter of 2019, noninterest income increased by $151 million, primarily driven by a $62 million increase in investment banking and debt placement fees. The record fourth quarter of 2020 for investment banking and debt placement fees was largely related to strong M&A activity. Cards and payments income increased $30 million from the year-ago period, driven by higher prepaid card activity. Additionally, investments made in Key's mortgage business continue to drive consumer mortgage income and commercial mortgage servicing fees, which increased $22 million and $13 million, respectively, from the year-ago quarter.

Compared to the third quarter of 2020, noninterest income increased by $121 million. The largest driver of the quarter-over-quarter increase was a $97 million increase in investment banking and debt placement fees, largely driven by strong M&A activity and higher loan syndication. Commercial mortgage servicing fees were also strong, up $14 million compared to prior quarter and corporate services income increased $12 million, primarily driven by higher derivatives income. Partially offsetting these increases were a $17 million decrease in cards and payments income related to lower prepaid card activity and a $8 million decrease in consumer mortgage income.

Noninterest Expense

dollars in millions

Change 4Q20 vs.

4Q20

3Q20

4Q19

3Q20

4Q19

Personnel expense

$

661

$

588

$

551

12.4

%

20.0

%

Nonpersonnel expense

467

449

429

4.0

8.9

Total noninterest expense

$

1,128

$

1,037

$

980

8.8

%

15.1

%

Key's noninterest expense was $1.128 billion for the fourth quarter of 2020, an increase of $148 million from the year-ago period. The increase is primarily related to higher personnel costs of $110 million, reflecting higher production-related incentives and higher salaries due to merit increases. Other drivers for the year-over-year increases include payments-related expenses from prepaid card activity incurred in the current period, as well as COVID-19-related costs related to steps that Key has taken to ensure the health and safety of teammates.

Compared to the third quarter of 2020, noninterest expense increased $91 million. The increase was largely due to incentive-related costs following a strong quarter for investment banking revenue, higher severance, as well as higher related stock-based compensation which drove the increase in personnel costs quarter-over-quarter.

BALANCE SHEET HIGHLIGHTS

Average Loans

dollars in millions

Change 4Q20 vs.

4Q20

3Q20

4Q19

3Q20

4Q19

Commercial and industrial (a)

$

53,562

$

57,067

$

48,345

(6.1)

%

10.8

%

Other commercial loans

19,174

19,677

19,312

(2.6)

(.7)

Total consumer loans

28,974

28,175

25,950

2.8

11.7

Total loans

$

101,710

$

104,919

$

93,607

(3.1)

%

8.7

%

(a)

Commercial and industrial average loan balances include $129 million, $129 million, and $146 million of assets from commercial credit cards at December 31, 2020, September 30, 2020, and December 31, 2019, respectively.

Average loans were $101.7 billion for the fourth quarter of 2020, an increase of $8.1 billion compared to the fourth quarter of 2019. Commercial loans increased $5.1 billion, reflecting Key's participation in the PPP, partially offset by decreased utilization versus the year-ago period. Consumer loans increased $3.0 billion, driven by strength from Laurel Road and Key's consumer mortgage business.

Compared to the third quarter of 2020, average loans decreased by $3.2 billion. Commercial loans declined as clients paid down elevated line draws from earlier in the year. Consumer loans continue to reflect strength from Laurel Road, as well as Key's consumer mortgage business.

Average Deposits

dollars in millions

Change 4Q20 vs.

4Q20

3Q20

4Q19

3Q20

4Q19

Non-time deposits

$

129,529

$

127,347

$

100,518

1.7

%

28.9

%

Certificates of deposit ($100,000 or more)

2,983

3,862

6,899

(22.8)

(56.8)

Other time deposits

3,209

3,735

5,187

(14.1)

(38.1)

Total deposits

$

135,721

$

134,944

$

112,604

.6

%

20.5

%

Cost of total deposits

.08

%

.16

%

.71

%

N/A

N/A

N/A = Not Applicable

Average deposits totaled $135.7 billion for the fourth quarter of 2020, an increase of $23.1 billion compared to the year-ago quarter, reflecting growth from consumer and commercial relationships, partially offset by a decline in time deposits as a result of lower interest rates.

Compared to the third quarter of 2020, average deposits increased by $777 million, primarily driven by broad-based commercial growth and higher consumer balances. This growth was offset by a continued decline in time deposits.

ASSET QUALITY

dollars in millions

Change 4Q20 vs.

4Q20

3Q20

4Q19

3Q20

4Q19

Net loan charge-offs

$

135

$

128

$

99

5.5

%

36.4

%

Net loan charge-offs to average total loans

.53

%

.49

%

.42

%

N/A

N/A

Nonperforming loans at period end

$

785

$

834

$

577

(5.9)

36.0

Nonperforming assets at period end

937

1,003

715

(6.6)

31.0

Allowance for loan and lease losses

1,626

1,730

900

(6.0)

80.7

Allowance for credit losses

1,823

1,938

968

(5.9)

88.3

Allowance for loan and lease losses to nonperforming loans

207.1

%

207.4

%

156.0

%

N/A

N/A

Allowance for credit losses to nonperforming loans

232.2

232.4

167.8

N/A

N/A

Provision for credit losses

$

20

$

160

$

109

(87.5)

%

(81.7)

%

N/A = Not Applicable

Key's provision for credit losses was $20 million for the fourth quarter of 2020, compared to $109 million for the fourth quarter of 2019 and $160 million for the third quarter of 2020. The provision for credit losses reflects the adoption of the accounting standard, often referred to as Current Expected Credit Losses ("CECL"), beginning in the first quarter of 2020. This framework requires that management estimate credit losses over the full remaining expected life and consider expected future changes in macroeconomic conditions.

Net loan charge-offs for the fourth quarter of 2020 totaled $135 million, or .53% of average total loans. These results compare to $99 million, or .42%, for the fourth quarter of 2019 and $128 million, or .49%, for the third quarter of 2020. Key's allowance for credit losses was $1.8 billion, or 1.80% of total period-end loans at December 31, 2020, compared to 1.02% at December 31, 2019, and 1.88% at September 30, 2020.

At December 31, 2020, Key's nonperforming loans totaled $785 million, which represented .78% of period-end portfolio loans. These results compare to .61% at December 31, 2019, and .81% at September 30, 2020. Nonperforming assets at December 31, 2020, totaled $937 million, and represented .92% of period-end portfolio loans and OREO and other nonperforming assets. These results compare to .75% at December 31, 2019, and .97% at September 30, 2020.

CAPITAL

Key's estimated risk-based capital ratios included in the following table continued to exceed all "well-capitalized" regulatory benchmarks at December 31, 2020.

Capital Ratios

12/31/2020

9/30/2020

12/31/2019

Common Equity Tier 1 (a)

9.8

%

9.5

%

9.4

%

Tier 1 risk-based capital (a)

11.1

10.9

10.9

Total risk based capital (a)

13.4

13.3

12.8

Tangible common equity to tangible assets (b)

7.9

7.8

8.6

Leverage (a)

8.9

8.7

9.9

(a)

12/31/2020 ratio is estimated and reflects Key's election to adopt the CECL optional transition provision.

(b)

The table entitled "GAAP to Non-GAAP Reconciliations" in the attached financial supplement presents the computations of certain financial measures related to "tangible common equity." The table reconciles the GAAP performance measures to the corresponding non-GAAP measures, which provides a basis for period-to-period comparisons.

Key's capital position remained strong in the fourth quarter of 2020. As shown in the preceding table, at December 31, 2020, Key's estimated Common Equity Tier 1 and Tier 1 risk-based capital ratios stood at 9.8% and 11.1%, respectively. Key's tangible common equity ratio was 7.9% at December 31, 2020.

Key has elected the CECL phase-in option provided by regulatory guidance which delays for two years the estimated impact of CECL on regulatory capital and phases it in over three years beginning in 2022. On a fully phased-in basis, Key's Common Equity Tier 1 ratio would be reduced by 29 basis points.

Summary of Changes in Common Shares Outstanding

in thousands

Change 4Q20 vs.

4Q20

3Q20

4Q19

3Q20

4Q19

Shares outstanding at beginning of period

976,205

975,947

988,538

(1.2)

%

Open market repurchases and return of shares under employee compensation plans

(1,092)

(1)

(12,968)

N/M

(91.6)

Shares issued under employee compensation plans (net of cancellations)

660

259

1,619

154.8

%

(59.2)

Shares outstanding at end of period

975,773

976,205

977,189

(.1)

%

N/M = Not Meaningful

Consistent with Key's 2020 Capital Plan, during the fourth quarter of 2020, Key declared a dividend of $.185 per common share. Key announced a new share repurchase authorization program of up to $900 million, applicable through September 30, 2021.

LINE OF BUSINESS RESULTS

The following table shows the contribution made by each major business segment to Key's taxable-equivalent revenue from continuing operations and income (loss) from continuing operations attributable to Key for the periods presented. For more detailed financial information pertaining to each business segment, see the tables at the end of this release.

Major Business Segments

dollars in millions

Change 4Q20 vs.

4Q20

3Q20

4Q19

3Q20

4Q19

Revenue from continuing operations (TE)

Consumer Bank

$

905

$

871

$

825

3.9

%

9.7

%

Commercial Bank

913

804

771

13.6

18.4

Other (a)

27

12

42

125.0

(35.7)

Total

$

1,845

$

1,687

$

1,638

9.4

%

12.6

%

Income (loss) from continuing operations attributable to Key

Consumer Bank

$

228

$

241

$

168

(5.4)

%

35.7

%

Commercial Bank

308

160

311

92.5

(1.0)

Other (a)

39

23

(13)

69.6

N/M

Total

$

575

$

424

$

466

35.6

%

23.4

%

(a)

Other includes other segments that consists of corporate treasury, our principal investing unit, and various exit portfolios as well as reconciling items which primarily represents the unallocated portion of nonearning assets of corporate support functions. Charges related to the funding of these assets are part of net interest income and are allocated to the business segments through noninterest expense. Reconciling items also includes intercompany eliminations and certain items that are not allocated to the business segments because they do not reflect their normal operations.

TE = Taxable Equivalent, N/M = Not Meaningful

Consumer Bank

dollars in millions

Change 4Q20 vs.

4Q20

3Q20

4Q19

3Q20

4Q19

Summary of operations

Net interest income (TE)

$

645

$

604

$

587

6.8

%

9.9

%

Noninterest income

260

267

238

(2.6)

9.2

Total revenue (TE)

905

871

825

3.9

9.7

Provision for credit losses

(4)

(16)

55

(75.0)

(129.1)

Noninterest expense

611

571

550

7.0

11.1

Income (loss) before income taxes (TE)

298

316

220

(5.7)

35.5

Allocated income taxes (benefit) and TE adjustments

70

75

52

(6.7)

34.6

Net income (loss) attributable to Key

$

228

$

241

$

168

(5.4)

%

35.7

%

Average balances

Loans and leases

$

41,137

$

41,471

$

34,148

(.8)

%

20.5

%

Total assets

44,357

44,888

37,709

(1.2)

17.6

Deposits

83,171

83,175

73,561

13.1

Assets under management at period end

$

44,140

$

41,312

$

40,833

6.8

%

8.1

%

TE = Taxable Equivalent

Additional Consumer Bank Data

dollars in millions

Change 4Q20 vs.

4Q20

3Q20

4Q19

3Q20

4Q19

Noninterest income

Trust and investment services income

$

95

$

100

$

91

(5.0)

%

4.4

%

Service charges on deposit accounts

50

44

58

13.6

(13.8)

Cards and payments income

54

55

53

(1.8)

1.9

Consumer mortgage income

43

51

20

(15.7)

115.0

Other noninterest income

18

17

16

5.9

12.5

Total noninterest income

$

260

$

267

$

238

(2.6)

%

9.2

%

Average deposit balances

NOW and money market deposit accounts

$

53,055

$

52,550

$

44,765

1.0

%

18.5

%

Savings deposits

5,408

5,169

4,332

4.6

24.8

Certificates of deposit ($100,000 or more)

2,801

3,550

6,065

(21.1)

(53.8)

Other time deposits

3,187

3,701

5,164

(13.9)

(38.3)

Noninterest-bearing deposits

18,720

18,205

13,235

2.8

41.4

Total deposits

$

83,171

$

83,175

$

73,561

13.1

%

Home equity loans

Average balance

$

9,360

$

9,528

$

10,295

Combined weighted-average loan-to-value ratio (at date of origination)

69

%

70

%

70

%

Percent first lien positions

66

64

61

Other data

Branches

1,073

1,077

1,098

Automated teller machines

1,386

1,388

1,420

Consumer Bank Summary of Operations (4Q20 vs. 4Q19)

  • Net income attributable to Key of $228 million for the fourth quarter of 2020, compared to $168 million for the year-ago quarter
  • Taxable-equivalent net interest income increased by $58 million, or 9.9%, compared to the fourth quarter of 2019, driven by strong balance sheet growth and fees related to PPP loans, partially offset by the lower interest rate environment
  • Average loans and leases increased $7.0 billion, or 20.5%, driven by benefit from the PPP, as well as growth from Laurel Road and consumer mortgage
  • Average deposits increased $9.6 billion, or 13.1%, from the fourth quarter of 2019. This was driven by consumer stimulus payments, lower spend activity, and relationship growth
  • Provision for credit losses decreased $59 million compared to the fourth quarter of 2019. The decrease in provision for credit losses is attributable to lower net charge-offs and a reduced allowance from the third quarter of 2020, driven by continued strength in client credit quality
  • Noninterest income increased $22 million, or 9.2%, from the year ago quarter, driven by strength in consumer mortgage income and higher trust and investment services income
  • Noninterest expense increased $61 million, or 11.1%, from the year ago quarter driven by higher variable compensation from strong revenue growth and higher variable expenses related to higher loan volumes

Commercial Bank

dollars in millions

Change 4Q20 vs.

4Q20

3Q20

4Q19

3Q20

4Q19

Summary of operations

Net interest income (TE)

$

413

$

421

$

416

(1.9)

%

(.7)

%

Noninterest income

500

383

355

30.5

40.8

Total revenue (TE)

913

804

771

13.6

18.4

Provision for credit losses

42

163

38

(74.2)

10.5

Noninterest expense

494

443

393

11.5

25.7

Income (loss) before income taxes (TE)

377

198

340

90.4

10.9

Allocated income taxes and TE adjustments

69

38

29

81.6

137.9

Net income (loss) attributable to Key

$

308

$

160

$

311

92.5

%

(1.0)

%

Average balances

Loans and leases

$

59,992

$

62,925

$

58,535

(4.7)

%

2.5

%

Loans held for sale

1,285

1,383

1,465

(7.1)

(12.3)

Total assets

69,277

72,613

67,135

(4.6)

3.2

Deposits

52,163

51,238

38,224

1.8

%

36.5

%

TE = Taxable Equivalent, N/M = Not Meaningful

Additional Commercial Bank Data

dollars in millions

Change 4Q20 vs.

4Q20

3Q20

4Q19

3Q20

4Q19

Noninterest income

Trust and investment services income

$

28

$

27

$

29

3.7

%

(3.4)

Investment banking and debt placement fees

243

146

179

66.4

35.8

%

Operating lease income and other leasing gains

39

38

39

2.6

Corporate services income

55

44

58

25.0

(5.2)

Service charges on deposit accounts

31

32

27

(3.1)

14.8

Cards and payments income

43

60

15

(28.3)

186.7

Payments and services income

129

136

100

(5.1)

29.0

Commercial mortgage servicing fees

32

18

19

77.8

68.4

Other noninterest income

29

18

(11)

61.1

N/M

Total noninterest income

$

500

$

383

$

355

30.5

%

40.8

%

N/M = Not Meaningful

Commercial Bank Summary of Operations (4Q20 vs. 4Q19)

  • Net income attributable to Key of $308 million for the fourth quarter of 2020, compared to $311 million for the year-ago quarter
  • Taxable-equivalent net interest income decreased by $3.0 million, compared to the fourth quarter of 2019, as the lower interest rate environment offset balance sheet growth and fees related to PPP loans
  • Average loan and lease balances increased $1.5 billion, or 2.5%, compared to the fourth quarter of 2019 as PPP loans offset lower utilization
  • Average deposit balances increased $14 billion, or 36.5%, compared to the fourth quarter of 2019, driven by growth in targeted relationships and the impact of government programs
  • Provision for credit losses increased $4.0 million compared to the fourth quarter of 2019
  • Noninterest income increased $145 million, from the fourth quarter of 2019, driven by a record quarter in investment banking income, benefit from market-related adjustments to customer derivatives, and higher cards and payments income related to prepaid card revenue
  • Noninterest expense increased by $101 million, or 25.7%, from the fourth quarter of 2019, driven by elevated variable expenses related to prepaid card and higher variable compensation from strong revenue growth

*******************************************

KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $170.3 billion at December 31, 2020.

Key provides deposit, lending, cash management, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,000 branches and approximately 1,400 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. For more information, visit https://www.key.com/. KeyBank is Member FDIC.

INVESTOR RELATIONS:

KEY MEDIA NEWSROOM:

www.key.com/ir

www.key.com/newsroom

This earnings release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements do not relate strictly to historical or current facts. Forward-looking statements usually can be identified by the use of words such as "goal," "objective," "plan," "expect," "assume," "anticipate," "intend," "project," "believe," "estimate," or other words of similar meaning. Forward-looking statements provide our current expectations or forecasts of future events, circumstances, results, or aspirations. Forward-looking statements, by their nature, are subject to assumptions, risks and uncertainties, many of which are outside of our control. Our actual results may differ materially from those set forth in our forward-looking statements. There is no assurance that any list of risks and uncertainties or risk factors is complete. Factors that could cause Key's actual results to differ from those described in the forward-looking statements can be found in KeyCorp's Form 10-K for the year ended December 31, 2019, as well as in KeyCorp's subsequent SEC filings, all of which have been or will be filed with the Securities and Exchange Commission (the "SEC") and are or will be available on Key's website (www.key.com/ir) and on the SEC's website (www.sec.gov). These factors may include, among others: deterioration of commercial real estate market fundamentals, adverse changes in credit quality trends, declining asset prices, a reversal of the U.S. economic recovery due to financial, political, or other shocks, and the extensive regulation of the U.S. financial services industry. In addition to the aforementioned factors, the COVID–19 global pandemic is adversely affecting us, our clients, and third–party service providers, among others, and its impact may adversely affect our business and results of operations over a period of time. Any forward-looking statements made by us or on our behalf speak only as of the date they are made and we do not undertake any obligation to update any forward-looking statement to reflect the impact of subsequent events or circumstances.

Notes to Editors:A live Internet broadcast of KeyCorp's conference call to discuss quarterly results and currently anticipated earnings trends and to answer analysts' questions can be accessed through the Investor Relations section at https://www.key.com/ir at 10:00 a.m. ET, on Thursday, January 21, 2021. A replay of the call will be available through January 30, 2021.

*****

KeyCorp

Fourth Quarter 2020

Financial Supplement

Page

14

Financial Highlights

16

GAAP to Non-GAAP Reconciliation

18

Consolidated Balance Sheets

19

Consolidated Statements of Income

20

Consolidated Average Balance Sheets, and Net Interest Income and Yields/Rates From Continuing Operations

22

Noninterest Expense

22

Personnel Expense

23

Loan Composition

23

Loans Held for Sale Composition

23

Summary of Changes in Loans Held for Sale

24

Summary of Loan and Lease Loss Experience From Continuing Operations

25

Asset Quality Statistics From Continuing Operations

25

Summary of Nonperforming Assets and Past Due Loans From Continuing Operations

25

Summary of Changes in Nonperforming Loans From Continuing Operations

26

Line of Business Results

Financial Highlights

(dollars in millions, except per share amounts)

Three months ended

12/31/2020

9/30/2020

12/31/2019

Summary of operations

Net interest income (TE)

$

1,043

$

1,006

$

987

Noninterest income

802

681

651

Total revenue (TE)

1,845

1,687

1,638

Provision for credit losses

20

160

109

Noninterest expense

1,128

1,037

980

Income (loss) from continuing operations attributable to Key

575

424

466

Income (loss) from discontinued operations, net of taxes

7

4

3

Net income (loss) attributable to Key

582

428

469

Income (loss) from continuing operations attributable to Key common shareholders

549

397

439

Income (loss) from discontinued operations, net of taxes

7

4

3

Net income (loss) attributable to Key common shareholders

556

401

442

Per common share

Income (loss) from continuing operations attributable to Key common shareholders

$

.57

$

.41

$

.45

Income (loss) from discontinued operations, net of taxes

.01

Net income (loss) attributable to Key common shareholders (a)

.57

.41

.45

Income (loss) from continuing operations attributable to Key common shareholders — assuming dilution

.56

.41

.45

Income (loss) from discontinued operations, net of taxes — assuming dilution

.01

Net income (loss) attributable to Key common shareholders — assuming dilution (a)

.57

.41

.45

Cash dividends declared

.185

.185

.185

Book value at period end

16.53

16.25

15.54

Tangible book value at period end

13.61

13.32

12.56

Market price at period end

16.41

11.93

20.24

Performance ratios

From continuing operations:

Return on average total assets

1.35

%

1.00

%

1.27

%

Return on average common equity

13.65

9.98

11.40

Return on average tangible common equity (b)

16.61

12.19

14.09

Net interest margin (TE)

2.70

2.62

2.98

Cash efficiency ratio (b)

60.3

60.6

58.7

From consolidated operations:

Return on average total assets

1.36

%

1.00

%

1.27

%

Return on average common equity

13.82

10.08

11.48

Return on average tangible common equity (b)

16.82

12.31

14.19

Net interest margin (TE)

2.69

2.62

2.97

Loan to deposit (c)

76.5

77.2

86.6

Capital ratios at period end

Key shareholders' equity to assets

10.6

%

10.4

%

11.8

%

Key common shareholders' equity to assets

9.5

9.3

10.5

Tangible common equity to tangible assets (b)

7.9

7.8

8.6

Common Equity Tier 1 (d)

9.8

9.5

9.4

Tier 1 risk-based capital (d)

11.1

10.9

10.9

Total risk-based capital (d)

13.4

13.3

12.8

Leverage (d)

8.9

8.7

9.9

Asset quality — from continuing operations

Net loan charge-offs

$

135

$

128

$

99

Net loan charge-offs to average loans

.53

%

.49

%

.42

%

Allowance for loan and lease losses

$

1,626

$

1,730

$

900

Allowance for credit losses

1,823

1,938

968

Allowance for loan and lease losses to period-end loans

1.61

%

1.68

%

.95

%

Allowance for credit losses to period-end loans

1.80

1.88

1.02

Allowance for loan and lease losses to nonperforming loans (e)

207.1

207.4

156.0

Allowance for credit losses to nonperforming loans (e)

232.2

232.4

167.8

Nonperforming loans at period-end (e)

$

785

$

834

$

577

Nonperforming assets at period-end (e)

937

1,003

715

Nonperforming loans to period-end portfolio loans (e)

.78

%

.81

%

.61

%

Nonperforming assets to period-end portfolio loans plus OREO and other nonperforming assets (e)

.92

.97

.75

Trust assets

Assets under management

$

44,140

$

41,312

$

40,833

Other data

Average full-time equivalent employees

17,029

17,097

16,537

Branches

1,073

1,077

1,098

Taxable-equivalent adjustment

$

8

$

6

$

8

Financial Highlights (continued)

(dollars in millions, except per share amounts)

Twelve months ended

12/31/2020

12/31/2019

Summary of operations

Net interest income (TE)

$

4,063

$

3,941

Noninterest income

2,652

2,459

Total revenue (TE)

6,715

6,400

Provision for credit losses

1,021

445

Noninterest expense

4,109

3,901

Income (loss) from continuing operations attributable to Key

1,329

1,708

Income (loss) from discontinued operations, net of taxes

14

9

Net income (loss) attributable to Key

1,343

1,717

Income (loss) from continuing operations attributable to Key common shareholders

$

1,223

$

1,611

Income (loss) from discontinued operations, net of taxes

14

9

Net income (loss) attributable to Key common shareholders

1,237

1,620

Per common share

Income (loss) from continuing operations attributable to Key common shareholders

$

1.26

$

1.62

Income (loss) from discontinued operations, net of taxes

.01

.01

Net income (loss) attributable to Key common shareholders (a)

1.28

1.63

Income (loss) from continuing operations attributable to Key common shareholders — assuming dilution

1.26

1.61

Income (loss) from discontinued operations, net of taxes — assuming dilution

.01

.01

Net income (loss) attributable to Key common shareholders — assuming dilution (a)

1.27

1.62

Cash dividends paid

.74

.71

Performance ratios

From continuing operations:

Return on average total assets

.82

%

1.19

%

Return on average common equity

7.77

10.83

Return on average tangible common equity (b)

9.51

13.46

Net interest margin (TE)

2.77

3.04

Cash efficiency ratio (b)

60.2

59.6

From consolidated operations:

Return on average total assets

.82

%

1.19

%

Return on average common equity

7.86

10.89

Return on average tangible common equity (b)

9.62

13.53

Net interest margin (TE)

2.76

3.03

Asset quality — from continuing operations

Net loan charge-offs

$

443

$

424

Net loan charge-offs to average total loans

.43

%

.46

%

Other data

Average full-time equivalent employees

16,826

17,045

Taxable-equivalent adjustment

29

32

(a)

Earnings per share may not foot due to rounding.

(b)

The following table entitled "GAAP to Non-GAAP Reconciliations" presents the computations of certain financial measures related to "tangible common equity" and "cash efficiency." The table reconciles the GAAP performance measures to the corresponding non-GAAP measures, which provides a basis for period-to-period comparisons.

(c)

Represents period-end consolidated total loans and loans held for sale divided by period-end consolidated total deposits.

(d)

December 31, 2020, ratio is estimated and reflects Key's election to adopt the CECL optional transition provision.

GAAP to Non-GAAP Reconciliations

(dollars in millions)

The table below presents certain non-GAAP financial measures related to "tangible common equity," "return on average tangible common equity," "pre-provision net revenue," and "cash efficiency ratio" and certain ratios excluding notable items.

Notable items include certain revenue or expense items that may occur in a reporting period which management does not consider indicative of ongoing financial performance. Management believes it is useful to consider certain financial metrics with and without notable items, in order to enable a better understanding of company results, increase comparability of period-to-period results, and to evaluate and forecast those results.

The tangible common equity ratio and the return on average tangible common equity ratio have been a focus for some investors, and management believes these ratios may assist investors in analyzing Key's capital position without regard to the effects of intangible assets and preferred stock.

The table also shows the computation for pre-provision net revenue, which is not formally defined by GAAP. Management believes that eliminating the effects of the provision for credit losses makes it easier to analyze the results by presenting them on a more comparable basis.

The cash efficiency ratio is a ratio of two non-GAAP performance measures. As such, there is no directly comparable GAAP performance measure. The cash efficiency ratio performance measure removes the impact of Key's intangible asset amortization from the calculation. Management believes this ratio provide greater consistency and comparability between Key's results and those of its peer banks. Additionally, this ratio is used by analysts and investors as they develop earnings forecasts and peer bank analysis.

Non-GAAP financial measures have inherent limitations, are not required to be uniformly applied, and are not audited. Although these non-GAAP financial measures are frequently used by investors to evaluate a company, they have limitations as analytical tools, and should not be considered in isolation, or as a substitute for analyses of results as reported under GAAP.

Three months ended

Twelve months ended

12/31/2020

9/30/2020

12/31/2019

12/31/2020

12/31/2019

Tangible common equity to tangible assets at period-end

Key shareholders' equity (GAAP)

$

17,981

$

17,722

$

17,038

Less: Intangible assets (a)

2,848

2,862

2,910

Preferred Stock (b)

1,856

1,856

1,856

Tangible common equity (non-GAAP)

$

13,277

$

13,004

$

12,272

Total assets (GAAP)

$

170,336

$

170,540

$

144,988

Less: Intangible assets (a)

2,848

2,862

2,910

Tangible assets (non-GAAP)

$

167,488

$

167,678

$

142,078

Tangible common equity to tangible assets ratio (non-GAAP)

7.9

%

7.8

%

8.6

%

Pre-provision net revenue

Net interest income (GAAP)

$

1,035

$

1,000

$

979

$

4,034

$

3,909

Plus: Taxable-equivalent adjustment

8

6

8

29

32

Noninterest income

802

681

651

2,652

2,459

Less: Noninterest expense

1,128

1,037

980

4,109

3,901

Pre-provision net revenue from continuing operations (non-GAAP)

$

717

$

650

$

658

$

2,606

$

2,499

Average tangible common equity

Average Key shareholders' equity (GAAP)

$

17,905

$

17,730

$

17,178

$

17,636

$

16,636

Less: Intangible assets (average) (c)

2,855

2,870

2,919

2,878

2,909

Preferred stock (average)

1,900

1,900

1,900

1,900

1,755

Average tangible common equity (non-GAAP)

$

13,150

$

12,960

$

12,359

$

12,858

$

11,972

Return on average tangible common equity from continuing operations

Net income (loss) from continuing operations attributable to Key common shareholders (GAAP)

$

549

$

397

$

439

$

1,223

$

1,611

Plus: Notable items, after tax (d)

29

183

Net income (loss) from continuing operations attributable to Key common shareholders excluding notable items (non-GAAP)

$

549

$

397

$

468

$

1,223

$

1,794

Average tangible common equity (non-GAAP)

13,150

12,960

12,359

12,858

11,972

Return on average tangible common equity from continuing operations (non-GAAP)

16.61

%

12.19

%

14.09

%

9.51

%

13.46

%

Return on average tangible common equity from continuing operations excluding notable items (non-GAAP)

16.61

%

12.19

%

15.02

%

9.51

%

14.98

%

Return on average tangible common equity consolidated

Net income (loss) attributable to Key common shareholders (GAAP)

$

556

$

401

$

442

$

1,237

$

1,620

Average tangible common equity (non-GAAP)

13,150

12,960

12,359

12,858

11,972

Return on average tangible common equity consolidated (non-GAAP)

16.82

%

12.31

%

14.19

%

9.62

%

13.53

%

GAAP to Non-GAAP Reconciliations (continued)

(dollars in millions)

Three months ended

Twelve months ended

12/31/2020

9/30/2020

12/31/2019

12/31/2020

12/31/2019

Cash efficiency ratio

Noninterest expense (GAAP)

$

1,128

$

1,037

$

980

$

4,109

$

3,901

Less: Intangible asset amortization

15

15

19

65

89

Adjusted noninterest expense (non-GAAP)

$

1,113

$

1,022

$

961

$

4,044

$

3,812

Less: Notable items (d)

22

100

Adjusted noninterest expense excluding notable items (non-GAAP)

$

1,113

$

1,022

$

939

$

4,044

$

3,712

Net interest income (GAAP)

$

1,035

$

1,000

$

979

$

4,034

$

3,909

Plus: Taxable-equivalent adjustment

8

6

8

29

32

Noninterest income

802

681

651

2,652

2,459

Total taxable-equivalent revenue (non-GAAP)

$

1,845

$

1,687

$

1,638

$

6,715

$

6,400

Cash efficiency ratio (non-GAAP)

60.3

%

60.6

%

58.7

%

60.2

%

59.6

%

Cash efficiency ratio excluding notable items (non-GAAP)

60.3

%

60.6

%

57.3

%

60.2

%

58.0

%

(a)

For the three months ended December 31, 2020, September 30, 2020, and December 31, 2019, intangible assets exclude $4 million, $5 million, and $7 million, respectively, of period-end purchased credit card receivables.

(b)

Net of capital surplus.

(c)

For the three months ended December 31, 2020, September 30, 2020, and December 31, 2019, average intangible assets exclude $5 million, $5 million, and $8 million, respectively, of average purchased credit card receivables. For the twelve months ended December 31, 2020, and December 31, 2019, average intangible assets exclude $6 million and $10 million, respectively, of average purchase credit card receivables.

(d)

Additional detail provided in Notable Items table on page 24 of this release.

GAAP = U.S. generally accepted accounting principles

Consolidated Balance Sheets

(dollars in millions)

12/31/2020

9/30/2020

12/31/2019

Assets

Loans

$

101,185

$

103,081

$

94,646

Loans held for sale

1,583

1,724

1,334

Securities available for sale

27,556

26,895

21,843

Held-to-maturity securities

7,595

8,384

10,067

Trading account assets

735

733

1,040

Short-term investments

16,194

14,148

1,272

Other investments

621

620

605

Total earning assets

155,469

155,585

130,807

Allowance for loan and lease losses

(1,626)

(1,730)

(900)

Cash and due from banks

1,091

956

732

Premises and equipment

753

765

814

Goodwill

2,664

2,664

2,664

Other intangible assets

188

203

253

Corporate-owned life insurance

4,286

4,274

4,233

Accrued income and other assets

6,812

7,084

5,494

Discontinued assets

699

739

891

Total assets

$

170,336

170,540

144,988

Liabilities

Deposits in domestic offices:

NOW and money market deposit accounts

$

80,427

$

80,791

$

66,714

Savings deposits

5,913

5,585

4,651

Certificates of deposit ($100,000 or more)

2,733

3,345

6,598

Other time deposits

3,010

3,450

5,054

Total interest-bearing deposits

92,083

93,171

83,017

Noninterest-bearing deposits

43,199

43,575

28,853

Total deposits

135,282

136,746

111,870

Federal funds purchased and securities sold under repurchase agreements

220

213

387

Bank notes and other short-term borrowings

759

818

705

Accrued expense and other liabilities

2,385

2,356

2,540

Long-term debt

13,709

12,685

12,448

Total liabilities

152,355

152,818

127,950

Equity

Preferred stock

1,900

1,900

1,900

Common shares

1,257

1,257

1,257

Capital surplus

6,281

6,263

6,295

Retained earnings

12,751

12,375

12,469

Treasury stock, at cost

(4,946)

(4,940)

(4,909)

Accumulated other comprehensive income (loss)

738

867

26

Key shareholders' equity

17,981

17,722

17,038

Noncontrolling interests

Total equity

17,981

17,722

17,038

Total liabilities and equity

$

170,336

$

170,540

$

144,988

Common shares outstanding (000)

975,773

976,205

977,189

Consolidated Statements of Income

(dollars in millions, except per share amounts)

Three months ended

Twelve months ended

12/31/2020

9/30/2020

12/31/2019

12/31/2020

12/31/2019

Interest income

Loans

$

933

$

927

$

1,046

$

3,866

$

4,267

Loans held for sale

11

18

17

69

63

Securities available for sale

119

115

137

484

537

Held-to-maturity securities

51

53

63

222

262

Trading account assets

4

3

8

20

32

Short-term investments

4

1

12

18

61

Other investments

3

2

2

6

13

Total interest income

1,125

1,119

1,285

4,685

5,235

Interest expense

Deposits

28

54

201

347

853

Federal funds purchased and securities sold under repurchase agreements

1

6

2

Bank notes and other short-term borrowings

1

1

4

12

17

Long-term debt

61

64

100

286

454

Total interest expense

90

119

306

651

1326

Net interest income

1,035

1,000

979

4,034

3,909

Provision for credit losses

20

160

109

1,021

445

Net interest income after provision for credit losses

1015

840

870

3,013

3,464

Noninterest income

Trust and investment services income

123

128

120

507

475

Investment banking and debt placement fees

243

146

181

661

630

Service charges on deposit accounts

82

77

86

311

337

Operating lease income and other leasing gains

39

38

39

167

162

Corporate services income

63

51

65

228

236

Cards and payments income

97

114

67

368

275

Corporate-owned life insurance income

38

30

39

139

136

Consumer mortgage income

43

51

21

176

63

Commercial mortgage servicing fees

32

18

19

80

77

Other income

42

28

14

15

68

Total noninterest income

802

681

651

2,652

2,459

Noninterest expense

Personnel

661

588

551

2,336

2,250

Net occupancy

75

76

76

298

293

Computer processing

62

59

51

232

214

Business services and professional fees

54

49

54

196

186

Equipment

26

25

25

100

100

Operating lease expense

35

33

32

138

123

Marketing

30

22

27

97

96

FDIC assessment

9

6

8

32

31

Intangible asset amortization

15

15

19

65

89

OREO expense, net

(1)

3

8

13

Other expense

161

165

134

607

506

Total noninterest expense

1,128

1,037

980

4,109

3,901

Income (loss) from continuing operations before income taxes

689

484

541

1,556

2,022

Income taxes

114

60

75

227

314

Income (loss) from continuing operations

575

424

466

1,329

1,708

Income (loss) from discontinued operations, net of taxes

7

4

3

14

9

Net income (loss)

582

428

469

1,343

1,717

Less: Net income (loss) attributable to noncontrolling interests

Net income (loss) attributable to Key

$

582

$

428

$

469

$

1,343

$

1,717

Income (loss) from continuing operations attributable to Key common shareholders

$

549

$

397

$

439

$

1,223

$

1,611

Net income (loss) attributable to Key common shareholders

556

401

442

1,237

1,620

Per common share

Income (loss) from continuing operations attributable to Key common shareholders

$

.57

$

.41

$

.45

$

1.26

$

1.62

Income (loss) from discontinued operations, net of taxes

0.01

.01

.01

Net income (loss) attributable to Key common shareholders (a)

.57

.41

.45

1.28

1.63

Per common share — assuming dilution

Income (loss) from continuing operations attributable to Key common shareholders

$

.56

$

.41

$

.45

$

1.26

$

1.61

Income (loss) from discontinued operations, net of taxes

0.01

.01

.01

Net income (loss) attributable to Key common shareholders (a)

.57

.41

.45

1.27

1.62

Cash dividends declared per common share

$

.185

$

.185

$

.185

$

.740

$

.710

Weighted-average common shares outstanding (000)

967,987

967,804

973,450

967,783

992,091

Effect of common share options and other stock awards

8,473

6,184

10,911

7,024

10,163

Weighted-average common shares and potential common shares outstanding (000) (b)

976,460

973,988

984,361

974,807

1,002,254

(a)

Earnings per share may not foot due to rounding.

(b)

Assumes conversion of common share options and other stock awards, as applicable.

Consolidated Average Balance Sheets, and Net Interest Income and Yields/Rates From Continuing Operations

(dollars in millions)

Fourth Quarter 2020

Third Quarter 2020

Fourth Quarter 2019

Average

Yield/

Average

Yield/

Average

Yield/

Balance

Interest (a)

Rate (a)

Balance

Interest (a)

Rate (a)

Balance

Interest (a)

Rate (a)

Assets

Loans: (b), (c)

Commercial and industrial (d)

$

53,562

$

477

3.54

%

$

57,067

$

474

3.31

%

$

48,345

$

522

4.28

%

Real estate — commercial mortgage

12,862

121

3.74

13,202

117

3.54

13,335

159

4.71

Real estate — construction

1,959

19

3.79

1,987

18

3.57

1,495

18

4.87

Commercial lease financing

4,353

32

2.92

4,488

35

3.10

4,482

39

3.52

Total commercial loans

72,736

649

3.55

76,744

644

3.34

67,657

738

4.33

Real estate — residential mortgage

8,968

74

3.29

8,398

73

3.46

6,777

65

3.83

Home equity loans

9,410

91

3.81

9,580

91

3.82

10,362

122

4.69

Consumer direct loans

4,583

56

4.93

4,403

56

5.07

3,125

51

6.45

Credit cards

973

26

10.57

967

25

10.24

1,103

32

11.38

Consumer indirect loans

5,040

45

3.56

4,827

44

3.66

4,583

46

3.99

Total consumer loans

28,974

292

4.01

28,175

289

4.10

25,950

316

4.84

Total loans

101,710

941

3.68

104,919

933

3.55

93,607

1,054

4.47

Loans held for sale

1,621

11

2.76

1,924

17

3.61

1,653

17

4.11

Securities available for sale (b), (e)

28,046

119

1.75

24,941

115

1.90

22,262

137

2.49

Held-to-maturity securities (b)

7,939

51

2.56

8,677

53

2.44

10,264

63

2.43

Trading account assets

744

4

2.21

686

4

2.08

1,103

8

3.08

Short-term investments

14,111

4

.14

12,525

1

0.04

2,716

12

1.73

Other investments (e)

615

3

1.31

640

2

1.49

603

2

1.82

Total earning assets

154,786

1,133

2.93

154,312

1,125

2.93

132,208

1,293

3.90

Allowance for loan and lease losses

(1,715)

(1,696)

(882)

Accrued income and other assets

15,861

16,195

14,402

Discontinued assets

717

752

908

Total assets

$

169,649

$

169,563

$

146,636

Liabilities

NOW and money market deposit accounts

$

80,636

12

.06

$

80,175

26

.13

$

66,412

135

.81

Savings deposits

5,737

.03

5,478

1

.04

4,660

1

.07

Certificates of deposit ($100,000 or more)

2,983

9

1.20

3,862

16

1.60

6,899

40

2.31

Other time deposits

3,209

7

.80

3,735

11

1.17

5,187

25

1.92

Total interest-bearing deposits

92,565

28

.12

93,250

54

.23

83,158

201

.96

Federal funds purchased and securities sold under repurchase agreements

220

.04

225

.05

267

1

.75

Bank notes and other short-term borrowings

791

1

.73

761

1

.68

801

4

2.02

Long-term debt (f), (g)

12,118

61

2.05

12,801

64

2.12

12,531

100

3.22

Total interest-bearing liabilities

105,694

90

.34

107,037

119

.45

96,757

306

1.25

Noninterest-bearing deposits

43,156

41,694

29,446

Accrued expense and other liabilities

2,177

2,350

2,347

Discontinued liabilities (g)

717

752

908

Total liabilities

151,744

151,833

129,458

Equity

Key shareholders' equity

17,905

17,730

17,178

Noncontrolling interests

Total equity

17,905

17,730

17,178

Total liabilities and equity

$

169,649

$

169,563

$

146,636

Interest rate spread (TE)

2.59

%

2.48

%

2.65

%

Net interest income (TE) and net interest margin (TE)

1,043

2.70

%

1,006

2.62

%

987

2.98

%

TE adjustment (b)

8

6

8

Net interest income, GAAP basis

$

1,035

$

1,000

$

979

(a)

Results are from continuing operations. Interest excludes the interest associated with the liabilities referred to in (g) below, calculated using a matched funds transfer pricing methodology.

(b)

Interest income on tax-exempt securities and loans has been adjusted to a taxable-equivalent basis using the statutory federal income tax rate of 21% for the three months ended December 31, 2020, September 30, 2020, and December 31, 2019.

(c)

For purposes of these computations, nonaccrual loans are included in average loan balances.

(d)

Commercial and industrial average balances include $129 million, $129 million, and $146 million of assets from commercial credit cards for the three months ended December 31, 2020, September 30, 2020, and December 31, 2019, respectively.

(e)

Yield is calculated on the basis of amortized cost.

(f)

Rate calculation excludes basis adjustments related to fair value hedges.

(g)

A portion of long-term debt and the related interest expense is allocated to discontinued liabilities as a result of applying Key's matched funds transfer pricing methodology to discontinued operations.

TE = Taxable Equivalent, GAAP = U.S. generally accepted accounting principles

Consolidated Average Balance Sheets, and Net Interest Income and Yields/Rates From Continuing Operations

(dollars in millions)

Twelve months ended December 31, 2020

Twelve months ended December 31, 2019

Average

Yield/

Average

Yield/

Balance

Interest (a)

Rate (a)

Balance

Interest (a)

Rate (a)

Assets

Loans: (b), (c)

Commercial and industrial (d)

$

55,145

$

1,977

3.59

%

$

47,482

$

2,144

4.51

%

Real estate — commercial mortgage

13,279

521

3.92

13,641

676

4.95

Real estate — construction

1,843

74

3.99

1,485

78

5.24

Commercial lease financing

4,497

139

3.09

4,488

163

3.63

Total commercial loans

74,764

2,711

3.63

67,096

3,061

4.56

Real estate — residential mortgage

8,094

284

3.50

6,095

241

3.95

Home equity loans

9,772

392

4.01

10,634

526

4.95

Consumer direct loans

4,213

221

5.26

2,475

176

7.11

Credit cards

1,001

107

10.65

1,100

127

11.51

Consumer indirect loans

4,845

180

3.72

4,111

168

4.09

Total consumer loans

27,925

1,184

4.24

24,415

1,238

5.07

Total loans

102,689

3,895

3.79

91,511

4,299

4.70

Loans held for sale

1,972

69

3.49

1,411

63

4.48

Securities available for sale (b), (e)

23,742

484

2.10

21,362

537

2.51

Held-to-maturity securities (b)

8,938

222

2.49

10,841

262

2.41

Trading account assets

814

20

2.47

1017

32

3.18

Short-term investments

9,096

18

.20

2,876

61

2.11

Other investments (e)

635

6

.87

630

13

2.09

Total earning assets

147,886

4,714

3.20

129,648

5,267

4.06

Allowance for loan and lease losses

(1481)

(880)

Accrued income and other assets

15,650

14,411

Discontinued assets

775

984

Total assets

$

162,830

$

144,163

Liabilities

NOW and money market deposit accounts

$

75,733

206

.27

$

63,731

566

.89

Savings deposits

5,252

2

.04

4,740

4

.09

Certificates of deposit ($100,000 or more)

4,520

83

1.83

7,757

180

2.32

Other time deposits

4,041

56

1.38

5,426

103

1.90

Total interest-bearing deposits

89,546

347

.39

81,654

853

1.04

Federal funds purchased and securities sold under repurchase agreements

670

6

.88

264

2

.66

Bank notes and other short-term borrowings

1,452

12

.85

730

17

2.31

Long-term debt (f), (g)

12,578

286

2.36

13,062

454

3.52

Total interest-bearing liabilities

104,246

651

.63

95,710

1326

1.39

Noninterest-bearing deposits

37,740

28,376

Accrued expense and other liabilities

2,433

2,456

Discontinued liabilities (g)

775

984

Total liabilities

145,194

127,526

Equity

Key shareholders' equity

17,636

16,636

Noncontrolling interests

1

Total equity

17,636

16,637

Total liabilities and equity

$

162,830

$

144,163

Interest rate spread (TE)

2.57

%

2.67

%

Net interest income (TE) and net interest margin (TE)

4,063

2.77

%

3,941

3.04

%

TE adjustment (b)

29

32

Net interest income, GAAP basis

$

4,034

$

3,909

(a)

Results are from continuing operations. Interest excludes the interest associated with the liabilities referred to in (g) below, calculated using a matched funds transfer pricing methodology.

(b)

Interest income on tax-exempt securities and loans has been adjusted to a taxable-equivalent basis using the statutory federal income tax rate of 21% for the twelve months ended December 31, 2020, and December 31, 2019, respectively.

(c)

For purposes of these computations, nonaccrual loans are included in average loan balances.

(d)

Commercial and industrial average balances include $135 million and $141 million of assets from commercial credit cards for the twelve months ended December 31, 2020, and December 31, 2019, respectively.

(e)

Yield is calculated on the basis of amortized cost.

(f)

Rate calculation excludes basis adjustments related to fair value hedges.

(g)

A portion of long-term debt and the related interest expense is allocated to discontinued liabilities as a result of applying Key's matched funds transfer pricing methodology to discontinued operations.

TE = Taxable Equivalent, GAAP = U.S. generally accepted accounting principles

Noninterest Expense

(dollars in millions)

Three months ended

Twelve months ended

12/31/2020

9/30/2020

12/31/2019

12/31/2020

12/31/2019

Personnel (a)

$

661

$

588

$

551

$

2,336

$

2,250

Net occupancy

75

76

76

298

293

Computer processing

62

59

51

232

214

Business services and professional fees

54

49

54

196

186

Equipment

26

25

25

100

100

Operating lease expense

35

33

32

138

123

Marketing

30

22

27

97

96

FDIC assessment

9

6

8

32

31

Intangible asset amortization

15

15

19

65

89

OREO expense, net

(1)

3

8

13

Other expense

161

165

134

607

506

Total noninterest expense

$

1,128

$

1,037

$

980

$

4,109

$

3,901

Average full-time equivalent employees (b)

17,029

17,097

16,537

16,826

17,045

(a)

Additional detail provided in Personnel Expense table below.

(b)

The number of average full-time equivalent employees has not been adjusted for discontinued operations.

Personnel Expense

(in millions)

Three months ended

Twelve months ended

12/31/2020

9/30/2020

12/31/2019

12/31/2020

12/31/2019

Salaries and contract labor

$

342

$

339

$

312

$

1,329

$

1,268

Incentive and stock-based compensation

208

155

154

627

584

Employee benefits

89

93

85

350

348

Severance

22

1

30

50

Total personnel expense

$

661

$

588

$

551

$

2,336

$

2,250

Loan Composition

(dollars in millions)

Percent change 12/31/2020 vs

12/31/2020

9/30/2020

12/31/2019

9/30/2020

12/31/2019

Commercial and industrial (a)

$

52,907

$

55,025

$

48,295

(3.8)

%

9.5

%

Commercial real estate:

Commercial mortgage

12,687

13,059

13,491

(2.8)

(6.0)

Construction

1,987

1,947

1,558

2.1

27.5

Total commercial real estate loans

14,674

15,006

15,049

(2.2)

(2.5)

Commercial lease financing (b)

4,399

4,450

4,688

(1.1)

(6.2)

Total commercial loans

71,980

74,481

68,032

(3.4)

5.8

Residential — prime loans:

Real estate — residential mortgage

9,298

8,715

7,023

6.7

32.4

Home equity loans

9,360

9,488

10,274

(1.3)

(8.9)

Total residential — prime loans

18,658

18,203

17,297

2.5

7.9

Consumer direct loans

4,714

4,395

3,513

7.3

34.2

Credit cards

989

970

1,130

2.0

(12.5)

Consumer indirect loans

4,844

5,032

4,674

(3.7)

3.6

Total consumer loans

29,205

28,600

26,614

2.1

9.7

Total loans (c), (d)

$

101,185

$

103,081

$

94,646

(1.8)

%

6.9

%

(a)

Loan balances include $127 million, $128 million, and $144 million of commercial credit card balances at December 31, 2020, September 30, 2020, and December 31, 2019, respectively.

(b)

Commercial lease financing includes receivables held as collateral for a secured borrowing of $23 million, $18 million, and $15 million at December 31, 2020, September 30, 2020, and December 31, 2019, respectively. Principal reductions are based on the cash payments received from these related receivables.

(c)

Total loans exclude loans of $710 million at December 31, 2020, $743 million at September 30, 2020, and $865 million at December 31, 2019, related to the discontinued operations of the education lending business.

(d)

Accrued interest of $241 million, $235 million, and $244 million at December 31, 2020, September 30, 2020, and December 31, 2019, respectively, presented in "other assets" on the Consolidated Balance Sheets is excluded from the amortized cost basis disclosed in this table.

Loans Held for Sale Composition

(dollars in millions)

Percent change 12/31/2020 vs

12/31/2020

9/30/2020

12/31/2019

9/30/2020

12/31/2019

Commercial and industrial

$

249

$

336

$

367

(25.9)

%

(32.2)

%

Real estate — commercial mortgage

1,014

1,031

772

(1.6)

31.3

Commercial lease financing

1

2

N/M

N/M

Real estate — residential mortgage

264

288

140

(8.3)

88.6

Consumer direct loans

56

68

53

(17.6)

5.7

Total loans held for sale (a)

$

1,583

$

1,724

$

1,334

(8.2)

%

18.7

%

(a)

Total loans held for sale include Real estate — residential mortgage loans held for sale at fair value of $264 million at December 31, 2020, $288 million at September 30, 2020, and $140 million at December 31, 2019.

Summary of Changes in Loans Held for Sale

(in millions)

4Q20

3Q20

2Q20

1Q20

4Q19

Balance at beginning of period

$

1,724

$

2,007

$

2,143

$

1,334

$

1,598

New originations

3,835

3,282

3,621

3,333

3,659

Transfers from (to) held to maturity, net

(24)

75

(15)

200

26

Loan sales

(3,932)

(3,583)

(3,679)

(2,649)

(3,933)

Loan draws (payments), net

(19)

(57)

(61)

(77)

(18)

Valuation adjustments

(2)

2

2

Balance at end of period (a)

$

1,583

$

1,724

$

2,007

$

2,143

$

1,334

(a)

Total loans held for sale include Real estate — residential mortgage loans held for sale at fair value of $264 million at December 31, 2020, $288 million at September 30, 2020, $250 million at June 30, 2020, $152 million at March 31, 2020, and $140 million at December 31, 2019.

Summary of Loan and Lease Loss Experience From Continuing Operations

(dollars in millions)

Three months ended

Twelve months ended

12/31/2020

9/30/2020

12/31/2019

12/31/2020

12/31/2019

Average loans outstanding

$

101,710

$

104,919

$

93,607

$

102,689

$

91,511

Allowance for loan and lease losses at the end of the prior period

$

1,730

$

1708

$

893

$

900

$

883

Cumulative effect from change in accounting principle (a)

204

Allowance for loan and lease losses at the beginning of the period

1,730

1,708

893

1,104

883

Loans charged off:

Commercial and industrial

119

101

77

351

319

Real estate — commercial mortgage

1

13

2

19

8

Real estate — construction

1

5

Total commercial real estate loans

1

13

3

19

13

Commercial lease financing

19

10

1

35

26

Total commercial loans

139

124

81

405

358

Real estate — residential mortgage

2

3

Home equity loans

1

4

3

11

19

Consumer direct loans

7

8

11

37

41

Credit cards

7

9

10

39

44

Consumer indirect loans

6

6

10

28

34

Total consumer loans

21

27

34

117

141

Total loans charged off

160

151

115

522

499

Recoveries:

Commercial and industrial

15

9

5

34

27

Real estate — commercial mortgage

2

3

2

Total commercial real estate loans

2

3

2

Commercial lease financing

1

1

5

Total commercial loans

15

11

6

38

34

Real estate — residential mortgage

1

1

1

2

Home equity loans

1

3

2

7

8

Consumer direct loans

1

2

2

7

7

Credit cards

2

2

1

8

7

Consumer indirect loans

6

4

4

18

17

Total consumer loans

10

12

10

41

41

Total recoveries

25

23

16

79

75

Net loan charge-offs

(135)

(128)

(99)

(443)

(424)

Provision (credit) for loan and lease losses

31

150

106

965

441

Allowance for loan and lease losses at end of period

$

1,626

$

1,730

$

900

$

1,626

$

900

Liability for credit losses on lending-related commitments at the end of the prior period

$

208

$

198

$

65

$

68

$

64

Liability for credit losses on contingent guarantees at the end of the prior period

7

Cumulative effect from change in accounting principle (a), (b)

66

Liability for credit losses on lending-related commitments at beginning of period

208

198

65

141

64

Provision (credit) for losses on lending-related commitments

(11)

10

3

56

4

Liability for credit losses on lending-related commitments at end of period (c)

$

197

$

208

$

68

$

197

$

68

Total allowance for credit losses at end of period

$

1,823

$

1,938

$

968

$

1,823

$

968

Net loan charge-offs to average total loans

.53

%

.49

%

.42

%

.43

%

.46

%

Allowance for loan and lease losses to period-end loans

1.61

1.68

.95

1.61

.95

Allowance for credit losses to period-end loans

1.80

1.88

1.02

1.80

1.02

Allowance for loan and lease losses to nonperforming loans

207.1

207.4

156.0

207.1

156.0

Allowance for credit losses to nonperforming loans

232.2

232.4

167.8

232.2

167.8

Discontinued operations — education lending business:

Loans charged off

$

1

$

3

$

5

$

12

Recoveries

2

2

5

5

Net loan charge-offs

$

1

$

(1)

$

(7)

(a)

The cumulative effect from change in accounting principle relates to the January 1, 2020, adoption of ASU 2016-13.

(b)

The twelve months ended December 30, 2020, amount excludes $4 million related to the provision for other financial assets as a result of the change in accounting principle.

(c)

Included in "Accrued expense and other liabilities" on the balance sheet.

Asset Quality Statistics From Continuing Operations

(dollars in millions)

4Q20

3Q20

2Q20

1Q20

4Q19

Net loan charge-offs

$

135

$

128

$

96

$

84

$

99

Net loan charge-offs to average total loans

.53

%

.49

%

.36

%

.35

%

.42

%

Allowance for loan and lease losses

$

1,626

$

1,730

$

1,708

$

1,359

$

900

Allowance for credit losses (a)

1,823

1,938

1,906

1,520

968

Allowance for loan and lease losses to period-end loans

1.61

%

1.68

%

1.61

%

1.32

%

.95

%

Allowance for credit losses to period-end loans

1.80

1.88

1.80

1.47

1.02

Allowance for loan and lease losses to nonperforming loans

207.1

207.4

224.7

215.0

156.0

Allowance for credit losses to nonperforming loans

232.2

232.4

250.8

240.5

167.8

Nonperforming loans at period end

$

785

$

834

$

760

$

632

$

577

Nonperforming assets at period end

937

1,003

951

844

715

Nonperforming loans to period-end portfolio loans

.78

%

.81

%

.72

%

.61

%

.61

%

Nonperforming assets to period-end portfolio loans plus OREO and other nonperforming assets

.92

.97

.89

.82

.75

(a)

Includes the allowance for loan and lease losses plus the liability for credit losses on lending-related commitments.

Summary of Nonperforming Assets and Past Due Loans From Continuing Operations

(dollars in millions)

12/31/2020

9/30/2020

6/30/2020

3/31/2020

12/31/2019

Commercial and industrial

$

385

$

459

$

404

$

277

$

264

Real estate — commercial mortgage

104

104

91

87

83

Real estate — construction

1

1

2

2

Total commercial real estate loans

104

105

92

89

85

Commercial lease financing

8

6

9

5

6

Total commercial loans

497

570

505

371

355

Real estate — residential mortgage

110

96

89

89

48

Home equity loans

154

146

141

143

145

Consumer direct loans

5

3

3

4

4

Credit cards

2

2

2

3

3

Consumer indirect loans

17

17

20

22

22

Total consumer loans

288

264

255

261

222

Total nonperforming loans

785

834

760

632

577

OREO

100

105

112

119

35

Nonperforming loans held for sale

49

61

75

89

94

Other nonperforming assets

3

3

4

4

9

Total nonperforming assets

$

937

$

1,003

$

951

$

844

$

715

Accruing loans past due 90 days or more

86

73

87

128

97

Accruing loans past due 30 through 89 days

241

336

419

393

329

Restructured loans — accruing and nonaccruing (a)

363

306

310

340

347

Restructured loans included in nonperforming loans (a)

229

168

166

172

183

Nonperforming assets from discontinued operations — education lending business

5

6

7

7

7

Nonperforming loans to period-end portfolio loans

.78

%

.81

%

.72

%

.61

%

.61

%

Nonperforming assets to period-end portfolio loans plus OREO and other nonperforming assets

.92

.97

.89

.82

.75

(a)

Restructured loans (i.e., troubled debt restructuring) are those for which Key, for reasons related to a borrower's financial difficulties, grants a concession to the borrower that it would not otherwise consider. These concessions are made to improve the collectability of the loan and generally take the form of a reduction of the interest rate, extension of the maturity date or reduction in the principal balance.

Summary of Changes in Nonperforming Loans From Continuing Operations

(in millions)

4Q20

3Q20

2Q20

1Q20

4Q19

Balance at beginning of period

$

834

$

760

$

632

$

577

$

585

Loans placed on nonaccrual status (a)

300

387

293

219

268

Charge-offs

(160)

(150)

(111)

(100)

(114)

Loans sold

(9)

(6)

(5)

(4)

(1)

Payments

(83)

(83)

(29)

(31)

(59)

Transfers to OREO

(3)

(3)

(3)

Transfers to nonperforming loans held for sale

(47)

Loans returned to accrual status

(94)

(74)

(20)

(26)

(52)

Balance at end of period

$

785

$

834

$

760

$

632

$

577

(a)

Purchase credit impaired (PCI) loans meeting nonperforming criteria were historically excluded from Key's nonperforming disclosures. As a result of CECL implementation on January 1, 2020, PCI loans became purchased credit deteriorated (PCD) loans. PCD loans that met the definition of nonperforming are now included in nonperforming disclosures, resulting in a $45 million increase in nonperforming loans in the first quarter of 2020.

Line of Business Results

(dollars in millions)

Percentage change 4Q20 vs.

4Q20

3Q20

2Q20

1Q20

4Q19

3Q20

4Q19

Consumer Bank

Summary of operations

Total revenue (TE)

$

905

$

871

$

841

$

820

$

825

3.9

%

9.7

%

Provision for credit losses

(4)

(16)

167

140

55

N/M

N/M

Noninterest expense

611

571

555

542

550

7.0

11.1

Net income (loss) attributable to Key

228

241

91

105

168

(5.4)

35.7

Average loans and leases

41,137

41,471

39,197

35,197

34,148

(.8)

20.5

Average deposits

83,171

83,175

79,502

73,320

73,561

13.1

Net loan charge-offs

28

23

39

43

43

21.7

(34.9)

Net loan charge-offs to average total loans

.27

%

.22

%

.40

%

.49

%

.50

%

N/A

N/A

Nonperforming assets at period end

$

374

$

353

$

332

$

342

$

306

5.9

22.2

Return on average allocated equity

25.45

%

27.03

%

10.45

%

12.26

%

19.64

%

N/A

N/A

Commercial Bank

Summary of operations

Total revenue (TE)

$

913

$

804

$

857

$

630

$

771

13.6

%

18.4

%

Provision for credit losses

42

163

314

218

38

(74.2)

10.5

Noninterest expense

494

443

438

358

393

11.5

25.7

Net income (loss) attributable to Key

308

160

101

63

311

92.5

(1.0)

Average loans and leases

59,992

62,925

68,038

60,082

58,535

(4.7)

2.5

Average loans held for sale

1,285

1,383

2,012

1,607

1,465

(7.1)

(12.3)

Average deposits

52,163

51,238

47,685

36,256

38,224

1.8

36.5

Net loan charge-offs

108

104

57

40

39

3.8

176.9

Net loan charge-offs to average total loans

.72

%

.66

%

.34

%

.27

%

.26

%

N/A

N/A

Nonperforming assets at period end

$

558

$

645

$

616

$

407

$

402

(13.5)

38.8

Return on average allocated equity

24.04

%

12.57

%

8.41

%

5.40

%

26.40

%

N/A

N/A

TE = Taxable Equivalent, N/A = Not Applicable, N/M = Not Meaningful

Notable Items

(in millions)

Three months ended

Twelve months ended

12/31/2020

9/30/2020

12/31/2019

12/31/2020

12/31/2019

Provision for credit losses

$

(16)

$

(139)

Professional fees related to fraud loss

(4)

(4)

Efficiency initiative expenses

(76)

Laurel Road acquisition expenses

(2)

Pension settlement charge

(18)

(18)

Total notable items

(38)

(239)

Income taxes

(9)

(56)

Total notable items, after tax

$

(29)

$

(183)

(PRNewsfoto/KeyCorp)

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SOURCE KeyCorp

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