New TELUS Online Security offer helps protect Canadian consumers with enhanced cybersecurity

October 29, 2020 9:23 AM

Canadians have collectively lost more than $60 million to fraud this year alone1

VANCOUVER, British Columbia, Oct. 29, 2020 (GLOBE NEWSWIRE) -- Nearly nine in ten Canadians wish their internet was more secure, but only 18 percent report using tools to protect their identity online2. To enable Canadians with tools to protect themselves, TELUS, a world-leading communications and information technology company, today announced that TELUS Online Security Powered by NortonLifeLock is now available throughout Canada. TELUS Online Security, Canada’s most comprehensive all-in-one protection3, features Cyber Safety and privacy solutions from NortonLifeLock to help Canadians protect their identity, devices, and online privacy. TELUS Online Security was previously available only to TELUS Internet customers in B.C. and Alberta.

“Throughout the pandemic, more Canadians have turned to their digital tools to keep them connected. In fact, more than three-quarters of Canadians have reported increased use of online services2, amplifying the need to keep our personal information secure online. At TELUS, we feel a responsibility to help Canadians stay safe online, and expanding the reach of TELUS Online Security does just that, providing access to powerful tools that will help protect them from online threats,” said Zainul Mawji, President of Home Solutions at TELUS. “TELUS Online Security with NortonLifeLock is the first comprehensive, all-in-one solution for your devices, online privacy, and identity released in Canada. Not only will you be notified if your information is found on the dark web, you are also provided Full-Service Identity Restoration backed by a team of specialists to help you restore your identity should you become a victim of identity theft and includes Identity Theft Reimbursement Coverage4. Plus, customers have access to world class device protection and VPN. With TELUS Online Security, customers can have peace of mind knowing they have Canada’s most comprehensive protection.”

Thousands of Canadians have collectively lost more than $60 million to fraud this year alone1. Scams related to COVID-19 have been a major contributor, with 42 per cent of Canadians having experienced at least one type of cyber security incident since the pandemic began5.

“We’re on a mission to help protect people from today’s digital safety threats,” said Robert Clarkson, Chief Commercial Officer at NortonLifeLock. “The expansion of TELUS Online Security with NortonLifeLock’s Cyber Safety and privacy solutions is an important step in providing Canadians with access to sophisticated and extensive Cyber Safety tools that help safeguard personal information.”

TELUS Online Security is available in three plan options to help ensure customers can choose the solution that best fits their needs:

TELUS Online Security Ultimate

TELUS Online Security Complete

TELUS Online Security Standard

At this time, TELUS Online Security is not available in Quebec. For more information, please visit

*No one can prevent all cyber crime or identity theft.

1 Canadian Anti-Fraud Centre, Angus Reid report commissioned by TELUS.3 Applies to TELUS Online Security Standard plan and above.4 The Identity Theft Reimbursement Coverage, with a limit of up to $25,000 for Basic Plus, up to $100,000 for Premium and up to $1 Million for Premium Plus, is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits under the Insurance Coverage (Canada) here.5 Statistics Canada, “Canadians spend more money and time online during pandemic and over two-fifths report a cyber incident,”

About TELUSTELUS (TSX: T, NYSE: TU) is a dynamic, world-leading communications and information technology company with $15 billion in annual revenue and 15.4 million customer connections spanning wireless, data, IP, voice, television, entertainment, video and security. We leverage our global-leading technology to enable remarkable human outcomes. Our longstanding commitment to putting our customers first fuels every aspect of our business, making us a distinct leader in customer service excellence and loyalty. TELUS Health is Canada's largest healthcare IT provider, and TELUS International delivers the most innovative business process solutions to some of the world’s most established brands.

Driven by our passionate social purpose to connect all Canadians for good, our deeply meaningful and enduring philosophy to give where we live has inspired our team members and retirees to contribute more than $736 million and 1.4 million days of service since 2000. This unprecedented generosity and unparalleled volunteerism have made TELUS the most giving company in the world.

For more information about TELUS, please visit, follow us @TELUSNews on Twitter and @Darren_Entwistle on Instagram.

For media inquiries, please contact:

Doug SelfTELUS Public RelationsDouglas.self@telus.com403-616-8741


Source: TELUS Communications Inc


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