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Form 8-K AT&T INC. For: Oct 22

October 22, 2020 6:29 AM
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AT&T Reports Third-Quarter Results

Solid wireless and fiber subscriber gains reflect resiliency of core connectivity businesses; free cash flow guidance updated; debt reduction continues

Consolidated revenues of $42.3 billion
Cash from operations of $12.1 billion
Capital expenditures of $3.9 billion; gross capital investment of $4.5 billion1
Free cash flow of $8.3 billion; total dividend payout ratio of 45%2
Diluted EPS of $0.39 as reported compared to $0.50 in the year-ago quarter
Adjusted EPS of $0.76 compared to $0.94 in the year-ago quarter
Includes COVID-19 impacts of ($0.21): ($0.02) of incremental costs and ($0.19) of estimated revenues

Note: AT&T’s third-quarter earnings conference call will be webcast at 8:30 a.m. ET on Thursday, October 22, 2020. The webcast and related materials will be available on AT&T’s Investor Relations website at https://investors.att.com.

DALLAS, October 22, 2020 — AT&T Inc. (NYSE:T) reported third-quarter results that showed solid subscriber growth in the company’s market focus areas of wireless and fiber broadband while continuing to reflect strong cash flows, financial strength and business resiliency. The company also updated guidance and now expects 2020 free cash flow of $26 billion or higher, with a dividend payout ratio in the high 50s%.2

Third-Quarter Highlights

Communications
Mobility:
More than 5 million total domestic wireless net adds
More than 1 million postpaid net adds, including 645,000 postpaid phones (phones include 151,000 Keep Americans Connected Pledge (KACP) paying accounts)
245,000 prepaid net adds, including 131,000 prepaid phone net adds
Postpaid phone churn of 0.69%, significant improvement year over year (0.77% when excluding KACP paying accounts)
Service revenues down 0.3% due to decline in international roaming; equipment revenues up year over year
Fastest nationwide 5G network and, for the 7th consecutive quarter in a row, the fastest network in the nation3



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Entertainment Group:
A record high 357,000 AT&T Fiber net adds and 158,000 total broadband net adds (includes 28,000 and 104,000 KACP paying accounts, respectively).
Solid IP broadband and video ARPU gains
AT&T TV gains helped offset premium TV loss
590,000 net loss, the result of lower churn and higher quality base (includes 116,000 KACP paying accounts)

WarnerMedia
Total domestic HBO and HBO Max subscribers4 top 38 million and 57 million5 worldwide, respectively
38 million exceeds previously announced year-end target of 36 million
HBO Max activations more than doubled from second-quarter levels
HBO Max advertising-supported service on track to launch in 2021
Industry-leading 38 Primetime and 15 News and Documentary Emmy Awards
Results impacted by the COVID-19 disruption and return of sports programming in the quarter

“We delivered a solid quarter with good subscriber momentum in our market focus areas of connectivity and software-based entertainment,” said John Stankey, AT&T chief executive officer. “Wireless postpaid growth was the strongest that it’s been in years with one million net additions, including 645,000 phones. We added more than 350,000 fiber broadband customers and are on track to grow our fiber base by more than 25% this year. And we continue to grow and scale HBO Max, with total domestic HBO and HBO Max subscribers topping 38 million — well ahead of our expectations for the full year. Our strong cash flow in the quarter positions us to continue investing in our growth areas and pay down debt. We now expect 2020 free cash flow of $26 billion or higher with a full-year dividend payout ratio in the high 50s%.”

Consolidated Financial Results
AT&T’s consolidated revenues for the third quarter totaled $42.3 billion versus $44.6 billion in the year-ago quarter. The COVID-19 pandemic impacted revenues across all businesses, particularly WarnerMedia and also domestic wireless service revenues, primarily from lower international roaming. For the quarter, revenue declines included domestic video, Warner Bros. television and theatrical products, legacy wireline services and Latin America due to foreign exchange pressure. These declines were partly offset by higher wireless equipment revenues and higher advertising revenues associated with timing shift of sports from the first half of 2020.








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Operating expenses were $36.2 billion versus $36.7 billion in the year-ago quarter. Expenses decreased from lower Entertainment Group costs, lower Warner Bros. film and television production costs associated with lower revenues, and foreign exchange impacts on Latin America expenses. These decreases were partly offset by higher Turner programming costs due to the shift of sports from the first half of the year, higher HBO Max investments, incremental COVID-19 costs and higher subscriber acquisition and fulfillment costs.
Operating income was $6.1 billion versus $7.9 billion in the year-ago quarter, due to the impact of lower revenues and operating expenses and incremental COVID-19 costs. Operating income margin was 14.5% versus 17.7% in the year-ago quarter. When adjusted for amortization and other items, operating income was $8.2 billion versus $9.9 billion in the year-ago quarter, and operating income margin was 19.4% versus 22.2% in the year-ago quarter.
Third-quarter net income attributable to common stock was $2.8 billion, or $0.39 per diluted common share, versus $3.7 billion, or $0.50 per diluted common share, in the year-ago quarter. Adjusting for $0.37, which includes merger-amortization costs, debt redemption premiums and other items, earnings per diluted common share was $0.76 compared to an adjusted $0.94 in the year-ago quarter. The company did not adjust for ($0.21) of impacts from COVID-19, including ($0.02) of incremental costs and ($0.19) of estimated revenues.

Cash from operating activities was $12.1 billion, and capital expenditures were $3.9 billion. Gross capital investment – which consists of capital expenditures plus cash payments of more than $600 million for vendor payments – totaled $4.5 billion. Free cash flow – cash from operating activities minus capital expenditures – was $8.3 billion for the quarter. Net debt declined by $2.9 billion sequentially in the quarter, and net debt to adjusted EBITDA at the end of the third quarter was 2.66x.6

Guidance
The company expects 2020 free cash flow of $26 billion or higher with a full-year dividend payout ratio in the high 50s%.2 The company also continues to expect gross capital investment in the $20 billion range in 2020.1

1Gross capital investment includes capital expenditures and cash payments for vendor financing and excludes expected FirstNet reimbursements; in 2020, vendor financing is expected to be about in the $3 billion range and FirstNet reimbursements are expected to be about $1 billion.
2 Free cash flow dividend payout ratio is total dividends paid divided by free cash flow. Free cash flow is cash from operating activities minus capital expenditures. Due to high variability and difficulty in predicting items that impact cash from operating activities and capital expenditures, the company is not able to provide a reconciliation between projected free cash flow and the most comparable GAAP metric without unreasonable effort.







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3 Fastest Nationwide 5G network based on AT&T analysis of Ookla® of Speedtest Intelligence® data median 5G download speeds for Q3 2020 comparing only networks offering “nationwide” 5G coverage. 5G Coverage analysis based on carrier’s public statements. Fastest network based on analysis by Ookla® of Speedtest Intelligence® data of average download speeds for Q1, Q2, Q3 and Q4 2019, and median download speeds for Q1, Q2 and Q3 2020. Ookla trademarks used under license and reprinted with permission.
4 Domestic HBO and HBO Max subscribers do not include customers that are part of a free trial.
5 Worldwide HBO/HBO Max subscribers consist of domestic and international HBO subscribers and domestic HBO Max subscribers and excludes Cinemax subscribers.
6Net Debt to adjusted EBITDA ratios are non-GAAP financial measures that are frequently used by investors and credit rating agencies to provide relevant and useful information. Our Net Debt to Adjusted EBITDA ratio is calculated by dividing the Net Debt by the sum of the most recent four quarters of Adjusted EBITDA.

*About AT&T
AT&T Inc. (NYSE:T) is a diversified, global leader in telecommunications, media and entertainment, and technology. WarnerMedia is a leading media and entertainment company that creates and distributes premium and popular content to global audiences through its consumer brands, including: HBO, HBO Max, Warner Bros., TNT, TBS, truTV, CNN, DC Entertainment, New Line, Cartoon Network, Adult Swim and Turner Classic Movies. Xandr, now part of WarnerMedia, provides marketers with innovative and relevant advertising solutions for consumers around premium video content and digital advertising through its platform. AT&T Communications provides more than 100 million U.S. consumers with entertainment and communications experiences across TV, mobile and broadband. Plus, it serves high-speed, highly secure connectivity and smart solutions to nearly 3 million business customers. AT&T Latin America provides pay-TV services across 10 countries and territories in Latin America and the Caribbean and wireless services to consumers and businesses in Mexico.

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information is available at about.att.com. © 2020 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Cautionary Language Concerning Forward-Looking Statements
Information set forth in this news release contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results might differ materially. A discussion of factors that may affect future results is contained in AT&T’s filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update and revise statements contained in this news release based on new information or otherwise.

This news release may contain certain non-GAAP financial measures. Reconciliations between the non-GAAP financial measures and the GAAP financial measures are available on the company’s website at https://investors.att.com.




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For more information, contact:
Fletcher Cook
AT&T Inc.
Phone: 214-912-8541
Email: fletcher.cook@att.com

Daphne Avila
AT&T Inc.
Phone: (972) 266-3866
Email: daphne.avila@att.com



AT&T Inc.   
Financial Data   
Consolidated Statements of Income
Dollars in millions except per share amounts
UnauditedThird QuarterPercentNine-Month PeriodPercent
20202019Change20202019Change
Operating Revenues
Service$37,782 $40,317 (6.3)%$113,716 $122,024 (6.8)%
Equipment4,558 4,271 6.7 %12,353 12,348 — %
Total Operating Revenues42,340 44,588 (5.0)%126,069 134,372 (6.2)%
Operating Expenses
Cost of revenues
Equipment4,552 4,484 1.5 %12,622 13,047 (3.3)%
Broadcast, programming and operations6,912 7,066 (2.2)%19,555 22,448 (12.9)%
Other cost of revenues (exclusive of
depreciation and amortization shown
separately below)
8,375 8,604 (2.7)%24,833 25,910 (4.2)%
Selling, general and administrative9,266 9,584 (3.3)%27,857 29,077 (4.2)%
Asset impairments and abandonments73 — — %2,515 — — %
Depreciation and amortization7,030 6,949 1.2 %21,537 21,256 1.3 %
Total Operating Expenses36,208 36,687 (1.3)%108,919 111,738 (2.5)%
Operating Income6,132 7,901 (22.4)%17,150 22,634 (24.2)%
Interest Expense1,972 2,083 (5.3)%6,031 6,373 (5.4)%
Equity in Net Income (Loss) of Affiliates5 66.7 %(11)36 — %
Other Income (Expense) — Net(231)(935)(75.3)%1,589 (967)— %
Income Before Income Taxes3,934 4,886 (19.5)%12,697 15,330 (17.2)%
Income Tax Expense766 937 (18.2)%3,003 3,059 (1.8)%
Net Income3,168 3,949 (19.8)%9,694 12,271 (21.0)%
Less: Net Income Attributable to
    Noncontrolling Interest
(352)(249)(41.4)%(987)(762)(29.5)%
Net Income Attributable to AT&T$2,816 $3,700 (23.9)%$8,707 $11,509 (24.3)%
Less: Preferred Stock Dividends(54)— — %(138)— — %
Net Income Attributable to Common Stock$2,762 $3,700 (25.4)%$8,569 $11,509 (25.5)%
Basic Earnings Per Share Attributable
   to Common Stock
$0.39 $0.50 (22.0)%$1.19 $1.57 (24.2)%
Weighted Average Common
    Shares Outstanding (000,000)
7,147 7,327 (2.5)%7,160 7,321 (2.2)%
Diluted Earnings Per Share Attributable
    to Common Stock
$0.39 $0.50 (22.0)%$1.19 $1.57 (24.2)%
Weighted Average Common 
    Shares Outstanding with Dilution (000,000)
7,173 7,356 (2.5)%7,186 7,350 (2.2)%
1


AT&T Inc.  
Financial Data  
Consolidated Balance Sheets
Dollars in millions
UnauditedSep. 30,Dec. 31,
20202019
Assets
Current Assets
Cash and cash equivalents$9,758 $12,130 
Accounts receivable — net of related allowances for credit loss of $1,386 and $1,23519,379 22,636 
Prepaid expenses1,420 1,631 
Other current assets19,414 18,364 
Total current assets49,971 54,761 
Noncurrent Inventories and Theatrical Film and Television Production Costs13,948 12,434 
Property, Plant and Equipment — Net128,722 130,128 
Goodwill143,688 146,241 
Licenses — Net98,397 97,907 
Trademarks and Trade Names — Net23,575 23,567 
Distribution Networks — Net14,249 15,345 
Other Intangible Assets — Net17,523 20,798 
Investments in and Advances to Equity Affiliates2,325 3,695 
Operating Lease Right-Of-Use Assets24,546 24,039 
Other Assets21,609 22,754 
Total Assets$538,553 $551,669 
Liabilities and Stockholders’ Equity
Current Liabilities
Debt maturing within one year$5,898 $11,838 
Accounts payable and accrued liabilities42,728 45,956 
Advanced billings and customer deposits5,862 6,124 
Accrued taxes1,336 1,212 
Dividends payable3,741 3,781 
Total current liabilities59,565 68,911 
Long-Term Debt152,980 151,309 
Deferred Credits and Other Noncurrent Liabilities
Deferred income taxes60,448 59,502 
Postemployment benefit obligation17,928 18,788 
Operating lease liabilities22,056 21,804 
Other noncurrent liabilities30,520 29,421 
Total deferred credits and other noncurrent liabilities130,952 129,515 
Stockholders’ Equity
Preferred stock — 
Common stock7,621 7,621 
Additional paid-in capital130,139 126,279 
Retained earnings55,094 57,936 
Treasury stock(17,950)(13,085)
Accumulated other comprehensive income649 5,470 
Noncontrolling interest19,503 17,713 
Total stockholders’ equity195,056 201,934 
Total Liabilities and Stockholders’ Equity$538,553 $551,669 
2


AT&T Inc.  
Financial Data  
Consolidated Statements of Cash Flows
Dollars in millions
UnauditedNine-Month Period
20202019
Operating Activities
Net income$9,694 $12,271 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization21,537 21,256 
Amortization of television and film costs6,448 7,059 
Undistributed earnings from investments in equity affiliates108 81 
Provision for uncollectible accounts1,611 1,855 
Deferred income tax expense2,248 1,039 
Net (gain) loss on investments, net of impairments(689)(1,014)
Pension and postretirement benefit expense (credit)(2,245)(1,297)
Actuarial (gain) loss on pension and postretirement benefits63 4,048 
Asset impairments and abandonments2,515 — 
Changes in operating assets and liabilities:
Receivables2,321 2,503 
Other current assets, inventories and theatrical film and television production costs(7,836)(9,337)
Accounts payable and other accrued liabilities(4,905)(936)
Equipment installment receivables and related sales(148)848 
Deferred customer contract acquisition and fulfillment costs453 (796)
Postretirement claims and contributions(409)(635)
Other - net2,282 (220)
Total adjustments23,354 24,454 
Net Cash Provided by Operating Activities33,048 36,725 
Investing Activities
Capital expenditures, including $(92) and $(160) of interest during construction(13,283)(15,843)
Acquisitions, net of cash acquired(1,215)(1,124)
Dispositions428 3,775 
(Purchases), sales and settlements of securities and investments, net444 523 
Advances to and investments in equity affiliates, net(100)(333)
Net Cash Used in Investing Activities(13,726)(13,002)
Financing Activities
Net change in short-term borrowings with original maturities of three months or less(17)(22)
Issuance of other short-term borrowings9,440 4,012 
Repayment of other short-term borrowings(7,710)(4,702)
Issuance of long-term debt31,987 15,034 
Repayment of long-term debt(37,583)(24,368)
Payment of vendor financing(1,965)(2,601)
Issuance of preferred stock3,869 — 
Purchase of treasury stock(5,483)(409)
Issuance of treasury stock88 576 
Issuance of preferred interests in subsidiary1,979 1,488 
Dividends paid(11,215)(11,162)
Other(5,158)(187)
Net Cash Used in Financing Activities(21,768)(22,341)
Net (decrease) increase in cash and cash equivalents and restricted cash(2,446)1,382 
Cash and cash equivalents and restricted cash beginning of year12,295 5,400 
Cash and Cash Equivalents and Restricted Cash End of Period$9,849 $6,782 

3


AT&T Inc.
Consolidated Supplementary Data
Supplementary Financial Data
Dollars in millions except per share amounts
UnauditedThird QuarterPercentNine-Month PeriodPercent
20202019Change20202019Change
Capital expenditures
Purchase of property and equipment$3,819 $5,141 (25.7)%$13,191 $15,683 (15.9)%
Interest during construction32 48 (33.3)%92 160 (42.5)%
Total Capital Expenditures$3,851 $5,189 (25.8)%$13,283 $15,843 (16.2)%
Dividends Declared per Common Share$0.52 $0.51 2.0 %$1.56 $1.53 2.0 %
End of Period Common Shares Outstanding (000,000)7,125 7,303 (2.4)%
Debt Ratio44.9 %45.9 %(100) BP
Total Employees234,630 251,840 (6.8)%
Supplementary Operating Data
Subscribers and connections in thousands
UnauditedSeptember 30,Percent
20202019Change
Broadband Connections
IP14,761 14,786 (0.2)%
DSL614 789 (22.2)%
Total Broadband Connections15,375 15,575 (1.3)%
Voice Connections
Network Access Lines7,562 8,831 (14.4)%
U-verse VoIP Connections3,942 4,539 (13.2)%
Total Retail Voice Connections11,504 13,370 (14.0)%
Third QuarterPercentNine-Month PeriodPercent
20202019Change20202019Change
Broadband Net Additions
IP213 (74)— %102 33 — %
DSL(39)(49)20.4 %(116)(160)27.5 %
Total Broadband Net Additions174 (123)— %(14)(127)89.0 %

4


COMMUNICATIONS SEGMENT

The Communications segment provides wireless and wireline telecom, video and broadband services to consumers located in the U.S. and businesses globally. The Communications segment contains three reporting units: Mobility, Entertainment Group, and Business Wireline.
Segment Results
Dollars in millions
UnauditedThird QuarterPercentNine-Month PeriodPercent
20202019Change20202019Change
Segment Operating Revenues
Mobility$17,894 $17,701 1.1 %$52,445 $52,356 0.2 %
Entertainment Group10,053 11,197 (10.2)%30,637 33,893 (9.6)%
Business Wireline6,340 6,503 (2.5)%19,046 19,588 (2.8)%
Total Segment Operating Revenues34,287 35,401 (3.1)%102,128 105,837 (3.5)%
Segment Operating Contribution
Mobility5,691 5,742 (0.9)%17,284 16,818 2.8 %
Entertainment Group779 1,084 (28.1)%3,144 4,076 (22.9)%
Business Wireline1,178 1,210 (2.6)%3,535 3,824 (7.6)%
Total Segment Operating Contribution$7,648 $8,036 (4.8)%$23,963 $24,718 (3.1)%

5


Mobility

Mobility provides nationwide wireless service and equipment.
Mobility Results
Dollars in millions
UnauditedThird QuarterPercentNine-Month PeriodPercent
20202019Change20202019Change
Operating Revenues
Service$13,883 $13,930 (0.3)%$41,520 $41,383 0.3 %
Equipment4,011 3,771 6.4 %10,925 10,973 (0.4)%
Total Operating Revenues17,894 17,701 1.1 %52,445 52,356 0.2 %
Operating Expenses
Operations and support10,182 9,948 2.4 %29,083 29,511 (1.5)%
Depreciation and amortization2,021 2,011 0.5 %6,078 6,027 0.8 %
Total Operating Expenses12,203 11,959 2.0 %35,161 35,538 (1.1)%
Operating Income5,691 5,742 (0.9)%17,284 16,818 2.8 %
Equity in Net Income (Loss) of Affiliates — — % — — %
Operating Contribution$5,691 $5,742 (0.9)%$17,284 $16,818 2.8 %
Operating Income Margin31.8 %32.4 %(60) BP33.0 %32.1 %90  BP
Supplementary Operating Data
Subscribers and connections in thousands
UnauditedSeptember 30,Percent
20202019Change
Mobility Subscribers
Postpaid75,969 75,152 1.1 %
Prepaid18,100 17,740 2.0 %
Reseller6,708 7,120 (5.8)%
Connected Devices75,967 62,288 22.0 %
Total Mobility Subscribers176,744 162,300 8.9 %
Third QuarterPercentNine-Month PeriodPercent
20202019Change20202019Change
Mobility Net Additions
Postpaid Phone Net Additions1
645 101 — %657 254 — %
Total Phone Net Additions1
776 255 — %880 780 12.8 %
Postpaid1, 2
1,081 (217)— %954 (570)— %
Prepaid2,3
245 227 7.9 %365 669 (45.4)%
Reseller2
(4)(231)98.3 %(252)(677)62.8 %
Connected Devices4,203 3,900 7.8 %9,976 10,947 (8.9)%
Total Mobility Net Additions5,525 3,679 50.2 %11,043 10,369 6.5 %
Postpaid Churn1
0.85 %1.19 %(34)BP0.99 %1.14 %(15) BP
Postpaid Phone-Only Churn1
0.69 %0.95 %(26)BP0.80 %0.91 %(11) BP
1The third quarter ended September 30, 2020 includes 233 (151 phone) "Keep Americans Connected Pledge" paying accounts. The third quarter and nine-month period ended September 30, 2020 exclude 121 (97 phone) customers who we have agreed not to terminate service under the "Keep Americans Connected Pledge." The third quarter and nine-month period ended September 30, 2020 postpaid churn excluding "Keep Americans Connected Pledge" paying accounts was 0.95% (0.77% phone) and 1.02% (0.82% phone), respectively.
2The third quarter and nine-month period ended September 30, 2020, exclude subscribers transferred in connection with business dispositions.
3The third quarter and nine-month period ended September 30, 2020, exclude 188 subscriber disconnections resulting from updating our prepaid activation policy.
6


Entertainment Group

Entertainment Group provides video, including over-the-top (OTT) services, broadband and voice communication services primarily to residential customers. This business unit also sells advertising on video distribution platforms.
Entertainment Group Results
Dollars in millions
UnauditedThird QuarterPercentNine-Month PeriodPercent
20202019Change20202019Change
Operating Revenues
Video entertainment$6,964 $7,933 (12.2)%$21,335 $24,042 (11.3)%
High-speed internet2,128 2,117 0.5 %6,329 6,296 0.5 %
Legacy voice and data services538 628 (14.3)%1,679 1,969 (14.7)%
Other service and equipment423 519 (18.5)%1,294 1,586 (18.4)%
Total Operating Revenues10,053 11,197 (10.2)%30,637 33,893 (9.6)%
Operating Expenses
Operations and support7,997 8,797 (9.1)%23,618 25,839 (8.6)%
Depreciation and amortization1,277 1,316 (3.0)%3,875 3,978 (2.6)%
Total Operating Expenses9,274 10,113 (8.3)%27,493 29,817 (7.8)%
Operating Income779 1,084 (28.1)%3,144 4,076 (22.9)%
Equity in Net Income (Loss) of Affiliates — — % — — %
Operating Contribution$779 $1,084 (28.1)%$3,144 $4,076 (22.9)%
Operating Income Margin7.7 %9.7 %(200) BP10.3 %12.0 %(170) BP
    
Supplementary Operating Data
Subscribers and connections in thousands
UnauditedSeptember 30,Percent
20202019Change
Video Connections
Premium TV17,100 20,418 (16.3)%
AT&T TV Now683 1,145 (40.3)%
Total Video Connections17,783 21,563 (17.5)%
Broadband Connections
Total Broadband Connections14,102 14,301 (1.4)%
Fiber Broadband Connections4,678 3,696 26.6 %
Voice Connections
Retail Consumer Switched Access Lines2,977 3,467 (14.1)%
U-verse Consumer VoIP Connections3,361 3,973 (15.4)%
Total Retail Consumer Voice Connections6,338 7,440 (14.8)%
Third QuarterPercentNine-Month PeriodPercent
20202019Change20202019Change
Video Net Additions
Premium TV1
(590)(1,163)49.3 %(2,373)(2,485)4.5 %
AT&T TV Now(37)(195)81.0 %(243)(446)45.5 %
Total Video Net Additions(627)(1,358)53.8 %(2,616)(2,931)10.7 %
Broadband Net Additions
Total Broadband Net Additions1
158 (119)— %(17)(108)84.3 %
Fiber Broadband Net Additions1
357 318 12.3 %791 933 (15.2)%
1The third quarter ended September 30, 2020 includes 116 premium TV and 104 broadband (28 fiber) "Keep Americans Connected Pledge" paying accounts. The third quarter and nine-month period ended September 30, 2020 excludes 7 premium TV and 13 broadband (4 fiber) connections who we have agreed not to terminate service under the "Keep Americans Connected Pledge."
7


Business Wireline

Business Wireline unit provides advanced IP-based services, as well as traditional data services to business customers.
Business Wireline Results
Dollars in millions
UnauditedThird QuarterPercentNine-Month PeriodPercent
20202019Change20202019Change
Operating Revenues
Strategic and managed services$3,967 $3,900 1.7 %$11,789 $11,513 2.4 %
Legacy voice and data services2,031 2,252 (9.8)%6,227 6,973 (10.7)%
Other service and equipment342 351 (2.6)%1,030 1,102 (6.5)%
Total Operating Revenues6,340 6,503 (2.5)%19,046 19,588 (2.8)%
Operating Expenses    
Operations and support3,833 4,022 (4.7)%11,563 12,029 (3.9)%
Depreciation and amortization1,329 1,271 4.6 %3,948 3,735 5.7 %
Total Operating Expenses5,162 5,293 (2.5)%15,511 15,764 (1.6)%
Operating Income1,178 1,210 (2.6)%3,535 3,824 (7.6)%
Equity in Net Income (Loss) of Affiliates — — % — — %
Operating Contribution$1,178 $1,210 (2.6)%$3,535 $3,824 (7.6)%
Operating Income Margin18.6 %18.6 %—  BP18.6 %19.5 %(90) BP

Business Solutions

As a supplemental presentation to our Communications segment operating results, we are providing a view of our AT&T Business Solutions results which includes both wireless and fixed operations. This combined view presents a complete profile of the entire business customer relationship and underscores the importance of mobile solutions to serving our business customers. Results have been recast to conform to the current period's classification of consumer and business wireless subscribers.
Business Solutions Results
Dollars in millions
UnauditedThird QuarterPercentNine-Month PeriodPercent
20202019Change20202019Change
Operating Revenues
Wireless service$1,951 $1,888 3.3 %$5,784 $5,546 4.3 %
Strategic and managed services3,967 3,900 1.7 %11,789 11,513 2.4 %
Legacy voice and data services2,031 2,252 (9.8)%6,227 6,973 (10.7)%
Other service and equipment342 351 (2.6)%1,030 1,102 (6.5)%
Wireless equipment662 692 (4.3)%1,957 1,899 3.1 %
Total Operating Revenues8,953 9,083 (1.4)%26,787 27,033 (0.9)%
    
Operating Expenses    
Operations and support5,508 5,645 (2.4)%16,642 16,771 (0.8)%
Depreciation and amortization1,650 1,573 4.9 %4,912 4,643 5.8 %
Total Operating Expenses7,158 7,218 (0.8)%21,554 21,414 0.7 %
Operating Income1,795 1,865 (3.8)%5,233 5,619 (6.9)%
Equity in Net Income (Loss) of Affiliates — — % — — %
Operating Contribution$1,795 $1,865 (3.8)%$5,233 $5,619 (6.9)%
Operating Income Margin20.0 %20.5 %(50) BP19.5 %20.8 %(130) BP
8



WARNERMEDIA SEGMENT

The WarnerMedia segment develops, produces and distributes feature films, television, gaming and other content in various physical and digital formats globally, and also includes our Xandr business, which utilizes data analytics to provide targeted advertising services. Results from Turner, Home Box Office (HBO) and Warner Bros. businesses are combined with AT&T's Regional Sports Network (RSN), Otter Media Holdings and Xandr in the WarnerMedia segment. All previously reported periods have been recast to include Xandr, which was a separate reportable segment prior to the second quarter of 2020.
Segment Results
Dollars in millions
UnauditedThird QuarterPercentNine-Month PeriodPercent
20202019Change20202019Change
Segment Operating Revenues
Turner$3,176 $3,007 5.6 %$9,326 $9,860 (5.4)%
HBO1,781 1,819 (2.1)%4,905 5,045 (2.8)%
Warner Bros.2,411 3,333 (27.7)%8,907 10,240 (13.0)%
Eliminations and other146 191 (23.6)%(962)845 — %
Total Segment Operating Revenues7,514 8,350 (10.0)%22,176 25,990 (14.7)%
Cost of revenues
Turner1,689 1,036 63.0 %3,974 4,512 (11.9)%
HBO1,244 847 46.9 %3,155 2,356 33.9 %
Warner Bros.1,600 2,261 (29.2)%6,179 7,183 (14.0)%
Selling, general and administrative1,364 1,278 6.7 %4,152 3,994 4.0 %
Eliminations and other(313)(93)— %(1,455)(127)— %
Depreciation and amortization171 165 3.6 %501 425 17.9 %
Total Operating Expenses5,755 5,494 4.8 %16,506 18,343 (10.0)%
Operating Income1,759 2,856 (38.4)%5,670 7,647 (25.9)%
Equity in Net Income of Affiliates11 15 (26.7)%30 137 (78.1)%
Total Segment Operating Contribution$1,770 $2,871 (38.3)%$5,700 $7,784 (26.8)%

9


Turner

Turner creates and programs branded news, entertainment, sports and kids multi-platform content that is sold to various distribution affiliates. Turner also sells advertising on its networks and digital properties.
Turner Results
Dollars in millions
UnauditedThird QuarterPercentNine-Month PeriodPercent
20202019Change20202019Change
Operating Revenues
Subscription$1,840 $1,927 (4.5)%$5,693 $5,835 (2.4)%
Advertising1,077 913 18.0 %2,830 3,440 (17.7)%
Content and other259 167 55.1 %803 585 37.3 %
Total Operating Revenues3,176 3,007 5.6 %9,326 9,860 (5.4)%
Operating Expenses
Cost of revenues1,689 1,036 63.0 %3,974 4,512 (11.9)%
Selling, general and administrative399 424 (5.9)%1,171 1,301 (10.0)%
Depreciation and amortization69 68 1.5 %207 167 24.0 %
Total Operating Expenses2,157 1,528 41.2 %5,352 5,980 (10.5)%
Operating Income1,019 1,479 (31.1)%3,974 3,880 2.4 %
Equity in Net Income (Loss) of Affiliates(6)10 — % 46 — %
Operating Contribution$1,013 $1,489 (32.0)%$3,974 $3,926 1.2 %
Operating Income Margin32.1 %49.2 %(1,710) BP42.6 %39.4 %320  BP

Home Box Office

Home Box Office consists of premium pay television and OTT services domestically and premium pay, basic tier television and OTT services internationally, as well as content licensing and home entertainment.
Home Box Office Results
Dollars in millions
UnauditedThird QuarterPercentNine-Month PeriodPercent
20202019Change20202019Change
Operating Revenues
Subscription$1,624 $1,533 5.9 %$4,403 $4,383 0.5 %
Content and other157 286 (45.1)%502 662 (24.2)%
Total Operating Revenues1,781 1,819 (2.1)%4,905 5,045 (2.8)%
Operating Expenses
Cost of revenues1,244 847 46.9 %3,155 2,356 33.9 %
Selling, general and administrative450 225 — %1,081 768 40.8 %
Depreciation and amortization27 33 (18.2)%73 67 9.0 %
Total Operating Expenses1,721 1,105 55.7 %4,309 3,191 35.0 %
Operating Income60 714 (91.6)%596 1,854 (67.9)%
Equity in Net Income of Affiliates 10 — %15 40 (62.5)%
Operating Contribution$60 $724 (91.7)%$611 $1,894 (67.7)%
Operating Income Margin3.4 %39.3 %(3,590) BP12.2 %36.7 %(2,450) BP

10


Warner Bros.

Warner Bros. consists of the production, distribution and licensing of television programming and feature films, the distribution of home entertainment products and the production and distribution of games.
Warner Bros. Results
Dollars in millions
UnauditedThird QuarterPercentNine-Month PeriodPercent
20202019Change20202019Change
Operating Revenues
Theatrical product$1,068 $1,375 (22.3)%$3,203 $4,408 (27.3)%
Television product960 1,461 (34.3)%4,605 4,384 5.0 %
Video games and other383 497 (22.9)%1,099 1,448 (24.1)%
Total Operating Revenues2,411 3,333 (27.7)%8,907 10,240 (13.0)%
Operating Expenses
Cost of revenues1,600 2,261 (29.2)%6,179 7,183 (14.0)%
Selling, general and administrative373 445 (16.2)%1,327 1,360 (2.4)%
Depreciation and amortization43 39 10.3 %124 122 1.6 %
Total Operating Expenses2,016 2,745 (26.6)%7,630 8,665 (11.9)%
Operating Income395 588 (32.8)%1,277 1,575 (18.9)%
Equity in Net Income (Loss) of Affiliates(23)(25)8.0 %(50)(19)— %
Operating Contribution$372 $563 (33.9)%$1,227 $1,556 (21.1)%
Operating Income Margin16.4 %17.6 %(120) BP14.3 %15.4 %(110) BP

LATIN AMERICA SEGMENT

The Latin America segment provides entertainment and wireless service outside of the U.S. Our international subsidiaries conduct business in their local currency and operating results are converted to U.S. dollars using official exchange rates. The Latin America segment contains two business units: Vrio and Mexico.
Segment Results
Dollars in millions  
UnauditedThird QuarterPercentNine-Month PeriodPercent
 20202019Change20202019Change
Segment Operating Revenues   
Vrio$753 $1,013 (25.7)%$2,392 $3,112 (23.1)%
Mexico643 717 (10.3)%1,826 2,093 (12.8)%
Total Segment Operating Revenues1,396 1,730 (19.3)%4,218 5,205 (19.0)%
Segment Operating Contribution
Vrio(34)13 — %(101)43 — %
Mexico(143)(179)20.1 %(461)(591)22.0 %
  Total Segment Operating Contribution$(177)$(166)(6.6)%$(562)$(548)(2.6)%

11


Vrio

Vrio provides entertainment services to customers utilizing satellite technology in Latin America and the Caribbean.
Vrio Results
Dollars in millions  
UnauditedThird QuarterPercentNine-Month PeriodPercent
 20202019Change20202019Change
Operating Revenues$753 $1,013 (25.7)%$2,392 $3,112 (23.1)%
Operating Expenses
Operations and support675 851 (20.7)%2,119 2,598 (18.4)%
Depreciation and amortization126 162 (22.2)%400 496 (19.4)%
Total Operating Expenses801 1,013 (20.9)%2,519 3,094 (18.6)%
Operating Income(48)— — %(127)18 — %
Equity in Net Income of Affiliates14 13 7.7 %26 25 4.0 %
Operating Contribution$(34)$13 — %$(101)$43 — %
Operating Income Margin(6.4)%— %(640) BP(5.3)%0.6 %(590) BP
Supplementary Operating Data
Subscribers and connections in thousands  
UnauditedSeptember 30,Percent
 20202019Change
Vrio Video Subscribers10,893 13,306 (18.1)%
 Third QuarterPercentNine-Month PeriodPercent
 20202019Change20202019Change
Vrio Video Net Additions1
229 (167)— %(197)(310)36.5 %
1The nine-month period ended September 30, 2020 excludes the impact of 2.2 million subscriber disconnections resulting from the closure of our DIRECTV operations in Venezuela.

12


Mexico

Mexico provides wireless services and equipment to customers in Mexico.
Mexico Results
Dollars in millions  
UnauditedThird QuarterPercentNine-Month PeriodPercent
 20202019Change20202019Change
Operating Revenues    
Wireless service$385 $455 (15.4)%$1,197 $1,376 (13.0)%
Wireless equipment258 262 (1.5)%629 717 (12.3)%
Total Operating Revenues643 717 (10.3)%1,826 2,093 (12.8)%
Operating Expenses
Operations and support662 774 (14.5)%1,914 2,312 (17.2)%
Depreciation and amortization124 122 1.6 %373 372 0.3 %
Total Operating Expenses786 896 (12.3)%2,287 2,684 (14.8)%
Operating Income (Loss)(143)(179)20.1 %(461)(591)22.0 %
Equity in Net Income of Affiliates — — % — — %
Operating Contribution$(143)$(179)20.1 %$(461)$(591)22.0 %
Operating Income Margin(22.2)%(25.0)%280  BP(25.2)%(28.2)%300  BP
Supplementary Operating Data
Subscribers and connections in thousands  
UnauditedSeptember 30,Percent
 20202019Change
Mexico Wireless Subscribers
Postpaid4,710 5,352 (12.0)%
Prepaid13,249 12,848 3.1 %
Reseller455 419 8.6 %
Total Mexico Wireless Subscribers18,414 18,619 (1.1)%
 Third QuarterPercentNine-Month PeriodPercent
 20202019Change20202019Change
Mexico Wireless Net Additions1
Postpaid(61)(137)55.5 %(393)(359)(9.5)%
Prepaid472 668 (29.3)%(335)1,183 — %
Reseller30 67 (55.2)%83 166 (50.0)%
Total Mexico Wireless Net Additions441 598 (26.3)%(645)990 — %
1The nine-month period ended September 30, 2020 excludes the impact of 101 subscriber disconnections resulting from conforming our policy on reporting of fixed wireless resellers.

13


Supplemental AT&T Advertising Revenues

As a supplemental presentation, we are providing a view of total advertising revenues generated by AT&T, which combines the advertising revenues recorded across all operating segments. This combined view presents the entire portfolio of revenues generated from AT&T assets.
Advertising Revenues
Dollars in millions
UnauditedThird QuarterPercentNine-Month PeriodPercent
20202019Change20202019Change
Operating Revenues
Turner$1,077 $913 18.0 %$2,830 $3,440 (17.7)%
Entertainment Group408 421 (3.1)%1,115 1,170 (4.7)%
Xandr497 504 (1.4)%1,348 1,415 (4.7)%
Other105 106 (0.9)%278 281 (1.1)%
Eliminations(408)(421)3.1 %(1,115)(1,170)4.7 %
Total Advertising Revenues$1,679 $1,523 10.2 %$4,456 $5,136 (13.2)%
    

14


SUPPLEMENTAL SEGMENT RECONCILIATION
Three Months Ended
Dollars in millions
Unaudited
September 30, 2020
RevenuesOperations
and Support
Expenses
EBITDADepreciation
and
Amortization
Operating
Income (Loss)
Equity in Net
Income (Loss) of
Affiliates
Segment
Contribution
Communications
Mobility$17,894 $10,182 $7,712 $2,021 $5,691 $ $5,691 
Entertainment Group10,053 7,997 2,056 1,277 779  779 
Business Wireline6,340 3,833 2,507 1,329 1,178  1,178 
Total Communications34,287 22,012 12,275 4,627 7,648  7,648 
WarnerMedia
Turner3,176 2,088 1,088 69 1,019 (6)1,013 
Home Box Office1,781 1,694 87 27 60  60 
Warner Bros.2,411 1,973 438 43 395 (23)372 
Eliminations and other146 (171)317 32 285 40 325 
Total WarnerMedia7,514 5,584 1,930 171 1,759 11 1,770 
Latin America
Vrio753 675 78 126 (48)14 (34)
Mexico643 662 (19)124 (143) (143)
Total Latin America1,396 1,337 59 250 (191)14 (177)
Segment Total43,197 28,933 14,264 5,048 9,216 $25 $9,241 
Corporate and Other
Corporate431 1,012 (581)61 (642)
Acquisition-related items 38 (38)1,921 (1,959)
Certain significant items 113 (113) (113)
Eliminations and
consolidations
(1,288)(918)(370) (370)
AT&T Inc.$42,340 $29,178 $13,162 $7,030 $6,132 
15


Three Months Ended
Dollars in millions
Unaudited
September 30, 2019
RevenuesOperations and Support ExpensesEBITDADepreciation and AmortizationOperating Income (Loss)Equity in Net
Income (Loss) of
Affiliates
Segment Contribution
Communications
Mobility$17,701 $9,948 $7,753 $2,011 $5,742 $— $5,742 
Entertainment Group11,197 8,797 2,400 1,316 1,084 — 1,084 
Business Wireline6,503 4,022 2,481 1,271 1,210 — 1,210 
Total Communications35,401 22,767 12,634 4,598 8,036 — 8,036 
WarnerMedia
Turner3,007 1,460 1,547 68 1,479 10 1,489 
Home Box Office1,819 1,072 747 33 714 10 724 
Warner Bros.3,333 2,706 627 39 588 (25)563 
Eliminations and other191 91 100 25 75 20 95 
Total WarnerMedia8,350 5,329 3,021 165 2,856 15 2,871 
Latin America
Vrio1,013 851 162 162 — 13 13 
Mexico717 774 (57)122 (179)— (179)
Total Latin America1,730 1,625 105 284 (179)13 (166)
Segment Total45,481 29,721 15,760 5,047 10,713 $28 $10,741 
Corporate and Other
Corporate407 703 (296)131 (427)
Acquisition-related items— 190 (190)1,771 (1,961)
Certain significant items— 39 (39)— (39)
Eliminations and
consolidations
(1,300)(915)(385)— (385)
AT&T Inc.$44,588 $29,738 $14,850 $6,949 $7,901 

16


SUPPLEMENTAL SEGMENT RECONCILIATION
Nine Months Ended
Dollars in millions
Unaudited
September 30, 2020
RevenuesOperations
and Support
Expenses
EBITDADepreciation
and
Amortization
Operating
Income (Loss)
Equity in Net
Income (Loss) of
Affiliates
Segment
Contribution
Communications
Mobility$52,445 $29,083 $23,362 $6,078 $17,284 $ $17,284 
Entertainment Group30,637 23,618 7,019 3,875 3,144  3,144 
Business Wireline19,046 11,563 7,483 3,948 3,535  3,535 
Total Communications102,128 64,264 37,864 13,901 23,963  23,963 
WarnerMedia
Turner9,326 5,145 4,181 207 3,974  3,974 
Home Box Office4,905 4,236 669 73 596 15 611 
Warner Bros.8,907 7,506 1,401 124 1,277 (50)1,227 
Eliminations and other(962)(882)(80)97 (177)65 (112)
Total WarnerMedia22,176 16,005 6,171 501 5,670 30 5,700 
Latin America
Vrio2,392 2,119 273 400 (127)26 (101)
Mexico1,826 1,914 (88)373 (461) (461)
Total Latin America4,218 4,033 185 773 (588)26 (562)
Segment Total128,522 84,302 44,220 15,175 29,045 $56 $29,101 
Corporate and Other
Corporate1,256 2,819 (1,563)241 (1,804)
Acquisition-related items 431 (431)6,122 (6,553)
Certain significant items 2,539 (2,539) (2,539)
Eliminations and
consolidations
(3,709)(2,709)(1,000)(1)(999)
AT&T Inc.$126,069 $87,382 $38,687 $21,537 $17,150 
17


Nine Months Ended
Dollars in millions
Unaudited
September 30, 2019
RevenuesOperations and Support ExpensesEBITDADepreciation and AmortizationOperating Income (Loss)Equity in Net
Income (Loss) of
Affiliates
Segment Contribution
Communications
Mobility$52,356 $29,511 $22,845 $6,027 $16,818 $— $16,818 
Entertainment Group33,893 25,839 8,054 3,978 4,076 — 4,076 
Business Wireline19,588 12,029 7,559 3,735 3,824 — 3,824 
Total Communications105,837 67,379 38,458 13,740 24,718 — 24,718 
WarnerMedia
Turner9,860 5,813 4,047 167 3,880 46 3,926 
Home Box Office5,045 3,124 1,921 67 1,854 40 1,894 
Warner Bros.10,240 8,543 1,697 122 1,575 (19)1,556 
Eliminations and other845 438 407 69 338 70 408 
Total WarnerMedia25,990 17,918 8,072 425 7,647 137 7,784 
Latin America
Vrio3,112 2,598 514 496 18 25 43 
Mexico2,093 2,312 (219)372 (591)— (591)
Total Latin America5,205 4,910 295 868 (573)25 (548)
Segment Total137,032 90,207 46,825 15,033 31,792 $162 $31,954 
Corporate and Other
Corporate1,290 2,129 (839)505 (1,344)
Acquisition-related items(72)579 (651)5,719 (6,370)
Certain significant items— 381 (381)— (381)
Eliminations and
consolidations
(3,878)(2,814)(1,064)(1)(1,063)
AT&T Inc.$134,372 $90,482 $43,890 $21,256 $22,634 
18

Discussion and Reconciliation of Non-GAAP Measures
 
We believe the following measures are relevant and useful information to investors as they are part of AT&T's internal management reporting and planning processes and are important metrics that management uses to evaluate the operating performance of AT&T and its segments. Management also uses these measures as a method of comparing performance with that of many of our competitors. These measures should be considered in addition to, but not as a substitute for, other measures of financial performance reported in accordance with U.S. generally accepted accounting principles (GAAP).


Free Cash Flow

Free cash flow is defined as cash from operations minus capital expenditures. Free cash flow after dividends is defined as cash from operations minus capital expenditures and dividends on common and preferred shares. Free cash flow dividend payout ratio is defined as the percentage of dividends paid on common and preferred shares to free cash flow. We believe these metrics provide useful information to our investors because management views free cash flow as an important indicator of how much cash is generated by routine business operations, including capital expenditures, and makes decisions based on it. Management also views free cash flow as a measure of cash available to pay debt and return cash to shareowners.
Free Cash Flow and Free Cash Flow Dividend Payout Ratio
Dollars in millions 
 Third QuarterNine-Month Period
 2020201920202019
Net cash provided by operating activities$12,123 $11,389 $33,048 $36,725 
Less: Capital expenditures(3,851)(5,189)(13,283)(15,843)
Free Cash Flow8,272 6,200 19,765 20,882 
Less: Dividends paid(3,741)(3,726)(11,215)(11,162)
Free Cash Flow after Dividends$4,531 $2,474 $8,550 $9,720 
Free Cash Flow Dividend Payout Ratio45.2 %60.1 %56.7 %53.5 %

Cash Paid for Capital Investment

In connection with capital improvements, we negotiate with some of our vendors to obtain favorable payment terms of 120 days or more, referred to as vendor financing, which are excluded from capital expenditures and reported in accordance with GAAP as financing activities. We present an additional view of cash paid for capital investment to provide investors with a comprehensive view of cash used to invest in our networks, product developments and support systems. 
Cash Paid for Capital Investment
Dollars in millions 
 Third QuarterNine-Month Period
 2020201920202019
Capital Expenditures$(3,851)$(5,189)$(13,283)$(15,843)
Cash paid for vendor financing(611)(765)(1,965)(2,601)
Cash paid for Capital Investment$(4,462)$(5,954)$(15,248)$(18,444)
FirstNet reimbursement(64)— (143)(103)
Gross Capital Investment$(4,526)$(5,954)$(15,391)$(18,547)




EBITDA

Our calculation of EBITDA, as presented, may differ from similarly titled measures reported by other companies. For AT&T, EBITDA excludes other income (expense) – net, and equity in net income (loss) of affiliates, as these do not reflect the operating results of our subscriber base or operations that are not under our control. Equity in net income (loss) of affiliates represents the proportionate share of the net income (loss) of affiliates in which we exercise significant influence, but do not control. Because we do not control these entities, management excludes these results when evaluating the performance of our primary operations. EBITDA also excludes interest expense and the provision for income taxes. Excluding these items eliminates the expenses associated with our capital and tax structures. Finally, EBITDA excludes depreciation and amortization in order to eliminate the impact of capital investments. EBITDA does not give effect to cash used for debt service requirements and thus does not reflect available funds for distributions, reinvestment or other discretionary uses. EBITDA is not presented as an alternative measure of operating results or cash flows from operations, as determined in accordance with GAAP.

EBITDA service margin is calculated as EBITDA divided by service revenues.

When discussing our segment, business unit and supplemental results, EBITDA excludes equity in net income (loss) of affiliates, and depreciation and amortization from operating contribution.

These measures are used by management as a gauge of our success in acquiring, retaining and servicing subscribers because we believe these measures reflect AT&T's ability to generate and grow subscriber revenues while providing a high level of customer service in a cost-effective manner. Management also uses these measures as a method of comparing operating performance with that of many of its competitors. The financial and operating metrics which affect EBITDA include the key revenue and expense drivers for which management is responsible and upon which we evaluate performance.

We believe EBITDA Service Margin (EBITDA as a percentage of service revenues) to be a more relevant measure than EBITDA Margin (EBITDA as a percentage of total revenue) for our Mobility business unit operating margin. We also use wireless service revenues to calculate margin to facilitate comparison, both internally and externally with our wireless competitors, as they calculate their margins using wireless service revenues as well.

There are material limitations to using these non-GAAP financial measures. EBITDA, EBITDA margin and EBITDA service margin, as we have defined them, may not be comparable to similarly titled measures reported by other companies. Furthermore, these performance measures do not take into account certain significant items, including depreciation and amortization, interest expense, tax expense and equity in net income (loss) of affiliates. For market comparability, management analyzes performance measures that are similar in nature to EBITDA as we present it, and considering the economic effect of the excluded expense items independently as well as in connection with its analysis of net income as calculated in accordance with GAAP. EBITDA, EBITDA margin and EBITDA service margin should be considered in addition to, but not as a substitute for, other measures of financial performance reported in accordance with GAAP.
EBITDA, EBITDA Margin and EBITDA Service Margin
Dollars in millions 
 Third QuarterYear to Date
 2020201920202019
Net Income$3,168 $3,949 $9,694 $12,271 
Additions:  
Income Tax Expense766 937 3,003 3,059 
Interest Expense1,972 2,083 6,031 6,373 
Equity in Net (Income) Loss of Affiliates(5)(3)11 (36)
Other (Income) Expense - Net231 935 (1,589)967 
Depreciation and amortization7,030 6,949 21,537 21,256 
EBITDA13,162 14,850 38,687 43,890 
Total Operating Revenues42,340 44,588 126,069 134,372 
Service Revenues37,782 40,317 113,716 122,024 
EBITDA Margin31.1 %33.3 %30.7 %32.7 %
EBITDA Service Margin34.8 %36.8 %34.0 %36.0 %

2


Segment and Business Unit EBITDA, EBITDA Margin and EBITDA Service Margin
Dollars in millions 
 Third QuarterNine-Month Period
 2020201920202019
Communications Segment  
Operating Contribution$7,648 $8,036 $23,963 $24,718 
Additions:  
Depreciation and amortization4,627 4,598 13,901 13,740 
EBITDA12,275 12,634 37,864 38,458 
Total Operating Revenues34,287 35,401 102,128 105,837 
Operating Income Margin22.3 %22.7 %23.5 %23.4 %
EBITDA Margin35.8 %35.7 %37.1 %36.3 %
Mobility
Operating Contribution$5,691 $5,742 $17,284 $16,818 
Additions:  
Depreciation and amortization2,021 2,011 6,078 6,027 
EBITDA7,712 7,753 23,362 22,845 
Total Operating Revenues17,894 17,701 52,445 52,356 
Service Revenues13,883 13,930 41,520 41,383 
Operating Income Margin31.8 %32.4 %33.0 %32.1 %
EBITDA Margin43.1 %43.8 %44.5 %43.6 %
EBITDA Service Margin55.5 %55.7 %56.3 %55.2 %
Entertainment Group
Operating Contribution$779 $1,084 $3,144 $4,076 
Additions:  
Depreciation and amortization1,277 1,316 3,875 3,978 
EBITDA2,056 2,400 7,019 8,054 
Total Operating Revenues10,053 11,197 30,637 33,893 
Operating Income Margin7.7 %9.7 %10.3 %12.0 %
EBITDA Margin20.5 %21.4 %22.9 %23.8 %
Business Wireline
Operating Contribution$1,178 $1,210 $3,535 $3,824 
Additions:  
Depreciation and amortization1,329 1,271 3,948 3,735 
EBITDA2,507 2,481 7,483 7,559 
Total Operating Revenues6,340 6,503 19,046 19,588 
Operating Income Margin18.6 %18.6 %18.6 %19.5 %
EBITDA Margin39.5 %38.2 %39.3 %38.6 %

3


Segment and Business Unit EBITDA, EBITDA Margin and EBITDA Service Margin
Dollars in millions 
 Third QuarterNine-Month Period
 2020201920202019
WarnerMedia Segment
Operating Contribution$1,770 $2,871 $5,700 $7,784 
Additions:  
Equity in Net (Income) of Affiliates(11)(15)(30)(137)
Depreciation and amortization171 165 501 425 
EBITDA1,930 3,021 6,171 8,072 
Total Operating Revenues7,514 8,350 22,176 25,990 
Operating Income Margin23.4 %34.2 %25.6 %29.4 %
EBITDA Margin25.7 %36.2 %27.8 %31.1 %

Segment and Business Unit EBITDA, EBITDA Margin and EBITDA Service Margin
Dollars in millions 
 Third QuarterNine-Month Period
 2020201920202019
Latin America Segment
Operating Contribution(177)$(166)$(562)$(548)
Additions:  
Equity in Net (Income) of Affiliates(14)(13)(26)(25)
Depreciation and amortization250 284 773 868 
EBITDA59 105 185 295 
Total Operating Revenues1,396 1,730 4,218 5,205 
Operating Income Margin-13.7 %-10.3 %-13.9 %-11.0 %
EBITDA Margin4.2 %6.1 %4.4 %5.7 %
Vrio  
Operating Contribution$(34)$13 $(101)$43 
Additions:  
Equity in Net (Income) of Affiliates(14)(13)(26)(25)
Depreciation and amortization126 162 400 496 
EBITDA78 162 273 514 
Total Operating Revenues753 1,013 2,392 3,112 
Operating Income Margin-6.4 %— %-5.3 %0.6 %
EBITDA Margin10.4 %16.0 %11.4 %16.5 %
Mexico  
Operating Contribution$(143)$(179)$(461)$(591)
Additions:  
Equity in Net (Income) Loss of Affiliates —  — 
Depreciation and amortization124 122 373 372 
EBITDA(19)(57)(88)(219)
Total Operating Revenues643 717 1,826 2,093 
Operating Income Margin-22.2 %-25.0 %-25.2 %-28.2 %
EBITDA Margin-3.0 %-7.9 %-4.8 %-10.5 %
4



Adjusting Items

Adjusting items include revenues and costs we consider non-operational in nature, such as items arising from asset acquisitions or dispositions. We also adjust for net actuarial gains or losses associated with our pension and postemployment benefit plans due to the often-significant impact on our results (we immediately recognize this gain or loss in the income statement, pursuant to our accounting policy for the recognition of actuarial gains and losses). Consequently, our adjusted results reflect an expected return on plan assets rather than the actual return on plan assets, as included in the GAAP measure of income.

The tax impact of adjusting items is calculated using the effective tax rate during the quarter except for adjustments that, given their magnitude, can drive a change in the effective tax rate, in these cases we use the actual tax expense or combined marginal rate of approximately 25%.   
Adjusting Items
Dollars in millions 
 Third QuarterNine-Month Period
 2020201920202019
Operating Revenues  
Time Warner merger adjustment$ $— $ $72 
Adjustments to Operating Revenues —  72 
Operating Expenses  
Merger costs38 190 431 579 
   Employee separation costs and benefit-related (gain) loss1
40 39 924 381 
Impairments73 — 2,515 — 
Gain on spectrum transaction — (900)— 
Adjustments to Operations and Support Expenses151 229 2,970 960 
   Amortization of intangible assets1,921 1,771 6,122 5,719 
Adjustments to Operating Expenses2,072 2,000 9,092 6,679 
Other  
   Gain on sale of investments - net —  (638)
   Debt redemption, impairments and other adjustments1,263 11 1,670 362 
Actuarial (gain) loss63 1,917 63 4,048 
   Employee benefit-related (gain) loss1
(64)— (22)— 
Adjustments to Income Before Income Taxes3,334 3,928 10,803 10,523 
Tax impact of adjustments648 755 1,791 2,183 
Tax-related items —  141 
Impairment attributable to noncontrolling interest — 105 — 
Adjustments to Net Income$2,686 $3,173 $8,907 $8,199 
1Total holding gains on benefit-related investments were approximately $125 million in the third quarter and for the first nine months of 2020.

Adjusted Operating Income, Adjusted Operating Income Margin, Adjusted EBITDA, Adjusted EBITDA margin, Adjusted EBITDA service margin and Adjusted diluted EPS are non-GAAP financial measures calculated by excluding from operating revenues, operating expenses and income tax expense certain significant items that are non-operational or non-recurring in nature, including dispositions and merger integration and transaction costs, actuarial gains and losses, significant abandonments and impairment, severance and other material gains and losses. Management believes that these measures provide relevant and useful information to investors and other users of our financial data in evaluating the effectiveness of our operations and underlying business trends.

Adjusted Operating Revenues, Adjusted Operating Income, Adjusted Operating Income Margin, Adjusted EBITDA, Adjusted EBITDA margin, Adjusted EBITDA service margin and Adjusted diluted EPS should be considered in addition to, but not as a substitute for, other measures of financial performance reported in accordance with GAAP. AT&T's calculation of Adjusted items, as presented, may differ from similarly titled measures reported by other companies.
5


Adjusted Operating Income, Adjusted Operating Income Margin,
Adjusted EBITDA, Adjusted EBITDA Margin and Adjusted EBITDA Service Margin
Dollars in millions 
 Third QuarterNine-Month Period
 2020201920202019
Operating Income$6,132 $7,901 $17,150 $22,634 
Adjustments to Operating Revenues —  72 
Adjustments to Operating Expenses2,072 2,000 9,092 6,679 
Adjusted Operating Income8,204 9,901 26,242 29,385 
EBITDA13,162 14,850 38,687 43,890 
Adjustments to Operating Revenues —  72 
Adjustments to Operations and Support Expenses151 229 2,970 960 
Adjusted EBITDA13,313 15,079 41,657 44,922 
Total Operating Revenues42,340 44,588 126,069 134,372 
Adjustments to Operating Revenues —  72 
Total Adjusted Operating Revenue42,340 44,588 126,069 134,444 
Service Revenues37,782 40,317 113,716 122,024 
Adjustments to Service Revenues —  72 
Adjusted Service Revenue37,782 40,317 113,716 122,096 
Operating Income Margin14.5 %17.7 %13.6 %16.8 %
Adjusted Operating Income Margin19.4 %22.2 %20.8 %21.9 %
Adjusted EBITDA Margin31.4 %33.8 %33.0 %33.4 %
Adjusted EBITDA Service Margin35.2 %37.4 %36.6 %36.8 %

Adjusted Diluted EPS
 Third QuarterNine-Month Period
 2020201920202019
Diluted Earnings Per Share (EPS)$0.39 $0.50 $1.19 $1.57 
Amortization of intangible assets0.22 0.19 0.68 0.62 
Merger integration items 0.02 0.05 0.08 
   Debt redemption costs, (gain) loss on sale of assets and other0.13 0.02 0.15 (0.01)
Actuarial (gain) loss0.01 0.21 0.01 0.44 
Impairments0.01 — 0.35 — 
Tax-related items —  (0.02)
Adjusted EPS$0.76 $0.94 $2.43 $2.68 
Year-over-year growth - Adjusted-19.1 %-9.3 % 
Weighted Average Common Shares Outstanding with Dilution (000,000)7,173 7,356 7,186 7,350 


6


Constant Currency

Constant Currency is a non-GAAP financial measure that management uses to evaluate the operating performance of certain international subsidiaries by excluding or otherwise adjusting for the impact of changes in foreign currency exchange rates between comparative periods. We believe constant currency enhances comparison and is useful to investors to evaluate the performance of our business without taking into account the impact of changes to the foreign exchange rates to which our business is subject. To compute our constant currency results, we multiply or divide, as appropriate, our current year U.S. dollar results by the current year average foreign exchange rates and then multiply or divide, as appropriate, those amounts by the prior year average foreign exchange rates. In calculating amounts on a constant currency basis, for our Vrio business unit (sale of this business unit closed in second quarter 2020), we exclude our Venezuela subsidiary in light of the hyperinflationary conditions in Venezuela, which we do not believe are representative of the macroeconomics of the rest of the region in which we operate..
Constant Currency
Dollars in millions 
 Third Quarter
 20202019
AT&T Inc.
Total Operating Revenues$42,340 $44,588 
Exclude Venezuela (6)
Impact of foreign exchange translation337  
Operating Revenues on Constant Currency Basis42,677 44,582 
Year-over-year growth-4.3 % 
Adjusted EBITDA13,313 15,079 
Exclude Venezuela 
Impact of foreign exchange translation80  
Adjusted EBITDA on Constant Currency Basis13,393 15,087 
Year-over-year growth-11.2 % 
WarnerMedia Segment
Total Operating Revenues$7,514 $8,350 
Impact of foreign exchange translation25  
WarnerMedia Operating Revenues on Constant Currency Basis7,539 8,350 
Year-over-year growth-9.7 % 
EBITDA1,930 3,021 
Impact of foreign exchange translation21 — 
WarnerMedia EBITDA on Constant Currency Basis1,951 3,021 
Year-over-year growth-35.4 % 
Latin America Segment  
Total Operating Revenues$1,396 $1,730 
Exclude Venezuela (6)
Impact of foreign exchange translation312  
Latin America Operating Revenues on Constant Currency Basis1,708 1,724 
Year-over-year growth-0.9 % 
EBITDA59 105 
Exclude Venezuela 
Impact of foreign exchange translation59 — 
Latin America EBITDA on Constant Currency Basis118 113 
Year-over-year growth4.4 % 

7


Net Debt to Adjusted EBITDA

Net Debt to EBITDA ratios are non-GAAP financial measures frequently used by investors and credit rating agencies and management believes these measures provide relevant and useful information to investors and other users of our financial data. Our Net Debt to Adjusted EBITDA ratio is calculated by dividing the Net Debt by the sum of the most recent four quarters Adjusted EBITDA. Net Debt is calculated by subtracting cash and cash equivalents and certificates of deposit and time deposits that are greater than 90 days, from the sum of debt maturing within one year and long-term debt.
Net Debt to Adjusted EBITDA
Dollars in millions   
 Three Months Ended 
 Dec. 31,March 31,June 30,Sept. 30,Four Quarters
 
2019 1
2020 1
2020 1
2020
Adjusted EBITDA2
$14,365 $14,232 $14,112 $13,313 $56,022 
End-of-period current debt    5,898 
End-of-period long-term debt    152,980 
Total End-of-Period Debt    158,878 
Less: Cash and Cash Equivalents    9,758 
Net Debt Balance    149,120 
Annualized Net Debt to Adjusted EBITDA Ratio  2.662 
1As reported in AT&T's Form 8-K filed January 29, 2020, April 22, 2020, and July 23, 2020.
2Includes the purchase accounting reclassification of released content amortization of $102 million, $69 million, $75 million and $45 million in the four quarters presented, respectively.

8


Supplemental Operational Measures

We provide a supplemental discussion of our business solutions operations that is calculated by combining our Mobility and Business Wireline operating units, and then adjusting to remove non-business operations. The following table presents a reconciliation of our supplemental Business Solutions results.
Supplemental Operational Measure
 Third Quarter
 September 30, 2020September 30, 2019
 MobilityBusiness
Wireline
Adjustments1
Business
Solutions
MobilityBusiness
Wireline
Adjustments1
Business
Solutions
Operating Revenues        
Wireless service$13,883 $ $(11,932)$1,951 $13,930 $— $(12,042)$1,888 
Strategic and managed services 3,967  3,967 — 3,900 — 3,900 
Legacy voice and data services 2,031  2,031 — 2,252 — 2,252 
Other services and equipment 342  342 — 351 — 351 
Wireless equipment4,011  (3,349)662 3,771 — (3,079)692 
Total Operating Revenues17,894 6,340 (15,281)8,953 17,701 6,503 (15,121)9,083 
Operating Expenses    
Operations and support10,182 3,833 (8,507)5,508 9,948 4,022 (8,325)5,645 
EBITDA7,712 2,507 (6,774)3,445 7,753 2,481 (6,796)3,438 
Depreciation and amortization2,021 1,329 (1,700)1,650 2,011 1,271 (1,709)1,573 
Total Operating Expenses12,203 5,162 (10,207)7,158 11,959 5,293 (10,034)7,218 
Operating Income5,691 1,178 (5,074)1,795 5,742 1,210 (5,087)1,865 
Equity in Net Income (Loss) of Affiliates    — — — — 
Operating Contribution$5,691 $1,178 $(5,074)$1,795 $5,742 $1,210 $(5,087)$1,865 
1Non-business wireless reported in the Communication segment under the Mobility business unit.
  
 
 
 
 
Supplemental Operational Measure
 Nine-Months Ended
 September 30, 2020September 30, 2019
 MobilityBusiness
Wireline
Adjustments1
Business
Solutions
MobilityBusiness
Wireline
Adjustments1
Business
Solutions
Operating Revenues        
Wireless service$41,520 $ $(35,736)$5,784 $41,383 $— $(35,837)$5,546 
Strategic and managed services 11,789  11,789 — 11,513 — 11,513 
Legacy voice and data services 6,227  6,227 — 6,973 — 6,973 
Other services and equipment 1,030  1,030 — 1,102 — 1,102 
Wireless equipment10,925  (8,968)1,957 10,973 — (9,074)1,899 
Total Operating Revenues52,445 19,046 (44,704)26,787 52,356 19,588 (44,911)27,033 
Operating Expenses        
Operations and support29,083 11,563 (24,004)16,642 29,511 12,029 (24,769)16,771 
EBITDA23,362 7,483 (20,700)10,145 22,845 7,559 (20,142)10,262 
Depreciation and amortization6,078 3,948 (5,114)4,912 6,027 3,735 (5,119)4,643 
Total Operating Expenses35,161 15,511 (29,118)21,554 35,538 15,764 (29,888)21,414 
Operating Income17,284 3,535 (15,586)5,233 16,818 3,824 (15,023)5,619 
Equity in Net Income (Loss) of Affiliates    — — — — 
Operating Contribution$17,284 $3,535 $(15,586)$5,233 $16,818 $3,824 $(15,023)$5,619 
1Non-business wireless reported in the Communication segment under the Mobility business unit.
Results have been recast to conform to the current period's classification.
 
 
 
 
9

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