Public Service Company of New Mexico (PNM), the wholly-owned regulated New Mexico subsidiary of PNM Resources (NYSE: PNM) is announcing additional efforts to support customers this year with the introduction of its COVID Customer Relief Programs. The programs are being funded with a $2.0 million company contribution to support income-qualified residential customers and small business customers who have been impacted by the financial challenges created by the pandemic and have past due electric bills.

Customer programs demonstrate the Company's support for customers and communities as part of its commitment to environmental, social and governance (ESG) principles. This support has become increasingly essential to customers in response to COVID-19. Other customer programs modified during the pandemic include implementation of more flexible customer payment plans, transition to online customer assistance programs and implementation of a virtual PNM Home Energy Checkup program, one of the many energy efficiency programs designed to reduce customers' electricity usage. PNM was the first utility in the Southwest to begin providing a virtual option for this type of program.

"People are the core of our business and our communities," said Pat Vincent-Collawn, PNM Resources' chairman, president and CEO. "Our teams moved quickly this year to ensure our long-standing customer programs remained available during the pandemic to help customers access financial assistance and manage their energy usage as temperatures and energy usage peaked. As pandemic impacts continue into fall, we look for additional ways to support customers during this unprecedented time and are creating new programs to help pay down summer electric bills. Our communities are stronger when our customers are supported."

The third quarter earnings call will highlight the Company's continued focus on ESG principles that benefit customers, communities and the environment.

PNM Resources 2020 Ongoing Earnings GuidancePNM Resources is raising its 2020 ongoing earnings guidance to $2.23 - $2.31, targeting a midpoint of $2.27, compared to its previous range of $2.16 - $2.26. The increase reflects higher residential loads resulting from COVID-19 and hotter summer temperatures, along with interest savings from the refinancing of debt in 2020 that will benefit customers long-term. Third quarter results support the guidance revision and the Company's earnings growth target of five to six percent through 2023.

(*Consensus sees FY20 EPS of $2.20)

PNM Resources 2020 Third Quarter Earnings CallMore information will be provided during the Company's 2020 third quarter earnings announcement on October 30, 2020, including more details on the guidance along with an update to investment plans and earnings power to incorporate 2024. The earnings news release will be issued at 6:30 a.m. Eastern and also will be posted on the company's website at www.PNMResources.com. Management will host a live conference call at 11 a.m. Eastern to discuss financial results and other company updates.

Investors and analysts can participate in the live conference call by pre-registering using the following link to receive a special dial-in number and PIN: http://dpregister.com/10148353.

Telephone participants who are unable to pre-register may participate in the live conference call by dialing (877) 276-8648 or (412) 317-5474 fifteen minutes prior to the event and referencing "the PNM Resources third quarter conference call." Listeners are encouraged to visit the website at least 30 minutes before the event to register, download and install any necessary audio software.

A live webcast of the call will be available at http://www.pnmresources.com/investors/events.cfm.