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Regis® Reports Fourth Quarter and Full Year 2020 Operating Results Materially Impacted by the COVID-19 Pandemic, Successfully Amends Credit Facility and Announces Significant Progress in Its Transiti

August 31, 2020 6:00 AM

In May, The Company Successfully Amended Its Revolving Credit Facility Establishing Covenant-Light Terms Expected To Provide The Long-Term Flexibility Needed To Complete Transformational Strategy And Navigate Uncertainties Caused By The Pandemic

At The End Of Fiscal Year 2020, Approximately 76% Of The Company Salon Portfolio Has Been Franchised Versus 56% At The End Of Fiscal Year 2019

Successfully Sold And Converted An Additional 112 Company-Owned Salons To Its Asset-Light Franchise Portfolio During The Quarter; Year-To-Date, The Company Has Sold And Converted 1,475 Company-Owned Salons To Its Franchise Portfolio

The Company Expects To Complete Its Transition To A Fully-Franchised Model No Later Than The End Of Fiscal Year 2021

Company Anticipates That Approximately 800 - 1,000 Salons Remaining Company-Owned Salons Will Be Transitioned To Its Franchise Model And Approximately 600 - 800 Company-Owned Salons Will Be Closed On Or Before Their Lease End Date

Fourth Quarter Operating Loss Of $68.6 Million Includes An Estimated Loss Of Revenue Of $105 Million Primarily Related To COVID-19 And A Non-Cash Long-Lived Asset Impairment Charge Of $22.6 Million

In August, The Company Announced The Launch Of Its Proprietary Cloud-Based Salon Management And Point Of Commerce Solution, OpenSalon Pro

MINNEAPOLIS--(BUSINESS WIRE)-- Regis Corporation (NYSE: RGS):

Three Months Ended June 30,

Twelve Months Ended June 30,

(Dollars in thousands)

2020

2019

2020

2019

Consolidated Revenue

$

60,143

$

248,190

$

669,729

$

1,069,039

System-wide Revenue (1)

$

119,417

$

461,088

$

1,367,567

$

1,821,645

System-wide Same-Store Sales Comps (2)

(20.2)

%

%

(4.4)

%

(0.1)

%

Franchise Same-Store Sales Comps (2)

(20.4)

%

0.1

%

(4.4)

%

0.3

%

Company-owned Same-Store Sales Comps

(18.9)

%

(0.1)

%

(4.4)

%

(0.4)

%

Operating Loss

$

(68,567)

$

(1,835)

$

(145,338)

$

(22,119)

Loss From Continuing Operations

$

(73,654)

$

(5,265)

$

(172,194)

$

(20,122)

Diluted Loss per Share From Continuing Operations

$

(2.05)

$

(0.14)

$

(4.79)

$

(0.48)

EBITDA (3)

$

(37,478)

$

950

$

(108,947)

$

26,272

as a percent of revenue

(62.3)

%

0.4

%

(16.3)

%

2.5

%

As Adjusted (3)

Net (Loss) Income, as Adjusted

$

(36,211)

$

24,614

$

(21,714)

$

59,375

Diluted (Loss) Income per Share, as Adjusted

$

(1.01)

$

0.62

$

(0.60)

$

1.38

EBITDA, as Adjusted (3)

$

(33,845)

$

39,390

$

19,512

$

122,295

as a percent of revenue

(56.3)

%

15.9

%

2.9

%

11.4

%

_______________________________________________________________________________

(1)

Represents total sales within the system, excluding TBG franchise sales.

(2)

System-wide and franchise same-store sales (SSS) excludes TBG in both periods. SSS only include days a salon is open. Days salons were closed due to government-mandates are excluded from SSS.

(3)

See GAAP to non-GAAP reconciliations, within the attached section titled "Non-GAAP Reconciliations."

Regis Corporation (NYSE: RGS), a leader in the haircare industry, whose primary business is franchising, owning and operating technology-enabled hair salons, today reported a fourth quarter 2020 net loss from continuing operations of $73.7 million, or $2.04 loss per diluted share as compared to net loss of $5.3 million or $0.14 loss per diluted share in the fourth quarter of 2019. The Company’s fourth quarter reported results were significantly impacted by government-mandated temporary salon closures and include a non-cash long-lived asset impairment charge of $22.6 million primarily related to leases and $3.6 million of other discrete items. Excluding discrete items, and the losses from discontinued operations, the Company reported fourth quarter 2020 adjusted net loss of $36.2 million, or $1.01 loss per diluted share as compared to adjusted net income of $24.6 million, or $0.62 per diluted share for the same period last year. The year-over-year decrease was primarily driven by the government-mandated temporary salon closures caused by the COVID-19 pandemic. The Company estimates current revenue loss of approximately $105 million due to the COVID-19 pandemic. Additionally, the gain from the sale of salons to franchisees decreased $27.2 million year-over-year due to lower proceeds per salon in the current year and less sales in the quarter. The elimination of adjusted net income that had been generated in the prior year period from the 1,448 company-owned salons that were sold and converted to the Company’s asset-light franchise portfolio over the past twelve months also contributed to the decline, but this was partially offset by significant reductions in general and administrative expense and marketing.

Total revenue in the quarter of $60.1 million decreased $188.0 million, or 75.8%, year-over-year driven primarily by the conversion of 1,448 company-owned salons to the Company's asset-light franchise portfolio over the past 12 months and the government-mandated temporary salon closures due to COVID-19. These reductions were partially offset by the impact of the new leasing guidance. In connection with the new leasing guidance, the Company now records franchise rental income and the corresponding rental expense on separate line items. The impact is a gross up to both revenue and expense with no impact to overall earnings. The impact during the fourth quarter was an increase in franchise rental income and expense by $30.3 million, with no impact on operating income.

Fourth quarter adjusted EBITDA was a loss of $33.8 million compared to adjusted EBITDA income of $39.4 million in the same period last year. Excluding the $1.2 million loss and $26.1 million gain from the sale of company-owned salons during the current and prior year, respectively, adjusted EBITDA loss of $32.7 million was $46.0 million unfavorable versus the same period last year. This was driven primarily by the government-mandated temporary closures related to COVID-19 and the elimination of adjusted EBITDA that had been generated in the prior year period from the 1,448 company-owned salons that were sold and converted to the Company’s asset-light franchise portfolio over the past twelve months, partially offset by the savings from our furlough program and other reductions in general and administrative expense and marketing expense.

On a full year basis, adjusted EBITDA of $19.5 million decreased $102.8 million versus the same period last year. Excluding the $49.7 million and $70.0 million gain from the sale of company-owned salons during the current and prior year, respectively, adjusted EBITDA loss of $30.1 million was $82.5 million unfavorable versus the same period last year and was driven primarily by the impact of COVID-19 and the elimination of EBITDA that was generated in the prior year period from the 1,448 company-owned salons that were sold and converted to the Company’s asset-light franchise portfolio over the past 12 months.

Hugh Sawyer, Chairman, President and Chief Executive Officer, commented, "The global pandemic and the government-mandated hibernation of our salon portfolio severely impacted our results in the second half of the year. We have responded vigorously to this challenge with new safety protocols in our franchise and company-owned salons and with an intense focus on customer and stylist safety." Mr. Sawyer continued, "Although customers have not yet returned to historical levels of activity, we remain hopeful that with advances in the treatment of COVID-19 and the potential introduction of new vaccines, customers will return to more typical grooming habits." Mr. Sawyer concluded, "We remain committed to our transformation to a fully-franchised growth model, the introduction of private-label merchandise and the ongoing deployment of new customer-facing technology supported by our proprietary back office salon management technology, OpenSalon Pro."

Fourth Quarter Segment Results

Franchise Salons

Three Months Ended June 30,

Increase
(Decrease)

Twelve Months Ended June 30,

Increase
(Decrease)

(Dollars in millions) (1)

2020

2019

2020

2019

Revenue

Product

$

7.2

$

11.6

(37.9)

%

$

50.4

$

42.9

17.5

%

Product sold to TBG mall locations

0.5

(100.0)

%

2.0

17.0

(88.2)

%

Total product

$

7.2

$

12.1

(40.5)

%

$

52.4

$

59.9

(12.5)

%

Royalties and fees

7.3

26.0

(71.9)

%

73.4

93.8

(21.7)

%

Franchise rental income

30.3

$

N/A

127.2

$

N/A

Total franchised salons revenue

$

44.8

$

38.1

17.6

%

$

253.0

$

153.7

64.6

%

Franchise Same-Store Sales Comps (2)

(20.4)

%

0.1

%

(4.4)

%

0.3

%

EBITDA, as Adjusted

$

1.4

$

10.6

(86.8)

%

$

37.9

$

38.7

(2.2)

%

as a percent of revenue

3.1

%

27.9

%

(2480) bps

15.0

%

25.2

%

(1020) bps

as a percent of adjusted revenue (3)

9.7

%

38.2

%

(2850) bps

34.3

%

37.7

%

(340) bps

Total Franchise Salons

5,209

3,951

31.8

%

as a percent of total Franchise and Company-owned salons

76.1

%

56.0

%

_______________________________________________________________________________

(1)

Variances calculated on amounts shown in millions may result in rounding differences.

(2)

TBG is excluded from same-store sales in all periods

(3)

Adjusted revenue excludes non-margin revenue. See Non-GAAP reconciliation

Fourth quarter Franchise revenue was $44.8 million, a $6.7 million, or 17.6% increase compared to the prior year quarter, and included franchise rental income of $30.3 million due to the adoption of the new lease accounting requirements. Royalties and fees were $7.3 million, an $18.7 million, or 71.9% decrease versus the same period last year. Royalties and fees decreased $10.2 million due to the COVID-19 pandemic government-mandated temporary closure of salons. Product sales to franchisees of $7.1 million decreased $5.0 million, also due to the government-mandated temporary closure of salons and lower same-store retail sales. Franchise adjusted EBITDA of $1.4 million decreased $9.2 million, or 86.8% year-over-year, due to the COVID-19 pandemic government-mandated temporary closure of salons.

Company-Owned Salons

Three Months Ended June 30,

Decrease

Twelve Months Ended June 30,

Decrease

(Dollars in millions) (1)

2020

2019

2020

2019

Total Revenue

$

15.3

$

210.1

(92.7)

%

$

416.7

$

915.4

(54.5)

%

Company-owned Same-Store Sales Comps

(18.9)

%

(0.1)

%

(4.4)

%

(0.4)

%

Year-over-Year Ticket change

18.2

%

4.2

%

3.3

%

4.3

%

Year-over-Year Transaction change

(37.1)

%

(4.3)

%

(7.7)

%

(4.7)

%

EBITDA, as Adjusted

$

(21.6)

$

22.4

(196.5)

%

$

(6.6)

$

88.6

(107.5)

%

as a percent of revenue

(141.2)

%

10.7

%

(1.6)

%

9.7

%

Total Company-owned Salons

1,632

3,108

(47.5)

%

as a percent of total Franchise and Company-owned salons

23.9

%

44.0

%

_______________________________________________________________________________

(1)

Variances calculated on amounts shown in millions may result in rounding differences.

Fourth quarter revenue for the Company-owned salon segment decreased $194.8 million versus the prior year to $15.3 million. The year-over-year decline in revenue was driven by the decrease of a net 1,448 salons sold and converted to the Company’s asset-light franchise portfolio over the past 12 months, the temporary closure of salons at the end of March due to the COVID-19 pandemic and a decline in company-owned same-store sales of 18.9%. The year-over-year decline in company-owned same store sales was driven by a 37.1% decrease in transactions, related to the COVID-19 pandemic, partially offset by a 18.2% increase in average ticket.

Fourth quarter adjusted EBITDA loss of $21.6 million decreased $44.1 million versus the same period last year driven primarily by the elimination of EBITDA that had been generated in the prior year period from the 1,448 company-owned salons that were sold and converted to the Company’s asset-light franchise portfolio over the past twelve months and the impacts of the COVID-19 pandemic, partially offset by savings from the Company's furlough program and reductions in general and administrative expense and marketing spend.

Other Key Events

Three Months Ended
June 30,

(Decrease)
Increase

Twelve Months Ended
June 30,

(Decrease)
Increase

2020

2019

2020

2019

(Dollars in thousands)

Salons sold to franchisees

112

265

(153)

1,475

767

708

Cash proceeds received

$

3,700

$

40,168

$

(36,468)

$

91,616

$

94,787

$

(3,171)

(Loss) gain on sale of venditions, excluding goodwill derecognition

$

(1,181)

$

26,051

$

(27,232)

$

49,660

$

69,973

$

(20,313)

Non-cash goodwill derecognition

(33,527)

33,527

(76,966)

(67,055)

(9,911)

(Loss) gain from sale of salon assets to franchisees, net

$

(1,181)

$

(7,476)

$

6,295

$

(27,306)

$

2,918

$

(30,224)

Adoption of New Accounting Standard

On July 1, 2019, the Company adopted amended lease guidance. The guidance was adopted on a prospective basis and results in an increase in franchise revenue and franchise rent expense. There is no impact on operating income.

Non-GAAP reconciliations:

For GAAP to non-GAAP reconciliations, please refer to the attached section titled "Non-GAAP Reconciliations". A complete reconciliation of reported earnings to adjusted earnings is included in this press release and is available on the Company’s website at www.regiscorp.com.

Earnings Webcast

Regis Corporation will host a conference call via webcast discussing fourth quarter results on August 31, 2020, at 9 a.m., Central time. Interested parties are invited to participate in the live webcast by logging on to www.regiscorp.com or participate via telephone by dialing (800) 458-4121 and entering access code 5153028. A replay of the presentation will be available later that day. The replay phone number is (888) 203-1112, access code 5153028.

About Regis Corporation

Regis Corporation (NYSE: RGS) is a leader in beauty salons and cosmetology education. As of June 30, 2020, the Company franchised, owned or held ownership interests in 6,923 worldwide locations. Regis’ franchised and corporate locations operate under concepts such as Supercuts®, SmartStyle®, Cost Cutters®, Roosters® and First Choice Haircutters®. Regis maintains an ownership interest in Empire Education Group in the U.S. For additional information about the Company, including a reconciliation of certain non-GAAP financial information and certain supplemental financial information, please visit the Investor Information section of the corporate website at www.regiscorp.com.

This press release contains or may contain “forward-looking statements” within the meaning of the federal securities laws, including statements concerning anticipated future events and expectations that are not historical facts. These forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The forward-looking statements in this document reflect management’s best judgment at the time they are made, but all such statements are subject to numerous risks and uncertainties, which could cause actual results to differ materially from those expressed in or implied by the statements herein. Such forward-looking statements are often identified herein by use of words including, but not limited to, “may,” “believe,” “project,” “forecast,” “expect,” “estimate,” “anticipate,” and “plan.” In addition, the following factors could affect the Company's actual results and cause such results to differ materially from those expressed in forward-looking statements. These factors include a potential material adverse impact on our business and results of operations as a result of the uncertain duration and severity of the COVID-19 pandemic, as well as the health and risk appetite of our stylists, customers and employees to return to the salon environment; the continued ability of the Company to implement its strategy, priorities and initiatives including the re-engineering of our corporate and field infrastructure; our new company-owned back office management system may not yield the intended results on timing and amounts due to COVID-19, efforts by our current third-party back office management system vendor to make it difficult for our franchisees to convert to our new company-owned system, and the pending litigation with that third-party vendor; the impact of COVID-19 on our key suppliers; the ability to address rent obligations incurred during the government-mandated hibernation of our salons related to the COVID-19 pandemic and the ability to obtain long-term rent concessions; the ability to operate or sell the salons transferred back from TBG; the outcome of the review by the administrator in TBG's insolvency proceedings in the United Kingdom; compliance with credit facility covenants and access to the existing revolving credit facility; our and our franchisees' ability to attract, train and retain talented stylists; financial performance of our franchisees; success of the sale of salons to franchisees; if our capital investments in technology do not achieve appropriate returns; our ability to manage cyber threats and protect the security of potentially sensitive information about our guests, employees, vendors or Company information; the ability of the Company to maintain a satisfactory relationship with Walmart; the impact of recent actions by Walmart; marketing efforts to drive traffic to our franchisees' salons; changes in regulatory and statutory laws including increases in minimum wages; our ability to maintain and enhance the value of our brands; premature termination of agreements with our franchisees; reliance on information technology systems; reliance on external vendors; consumer shopping trends and changes in manufacturer distribution channels; competition within the personal hair care industry; continued ability to compete in our business markets; the continued ability to maintain an effective system of internal controls over financial reporting; changes in tax exposure; failure to standardize operating processes across brands; financial performance of Empire Education Group; the continued ability of the Company to implement cost reduction initiatives; changes in economic conditions; changes in consumer tastes and fashion trends; failure at our distribution centers; exposure to uninsured or unidentified risks; reliance on our management team and other key personnel or other factors not listed above. Additional information concerning potential factors that could affect future financial results is set forth under Item 1A of this Form 10-K. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. However, your attention is directed to any further disclosures made in our subsequent annual and periodic reports filed or furnished with the SEC on Forms 10-Q and 8-K and Proxy Statements on Schedule 14A.

REGIS CORPORATION

CONDENSED CONSOLIDATED BALANCE SHEET

(Dollars in thousands, except per share data)

June 30, 2020

June 30, 2019

ASSETS

Current assets:

Cash and cash equivalents

$

113,667

$

70,141

Receivables, net

31,030

30,143

Inventories

62,597

77,322

Other current assets

19,138

33,216

Total current assets

226,432

210,822

Property and equipment, net

57,176

78,090

Goodwill

227,457

345,718

Other intangibles, net

4,579

8,761

Right of use asset

786,216

Other assets

40,934

34,170

Non-current assets held for sale

5,276

Total assets

$

1,342,794

$

682,837

LIABILITIES AND SHAREHOLDERS' EQUITY

Current liabilities:

Accounts payable

$

50,918

$

47,532

Accrued expenses

48,825

80,751

Short-term lease liability

137,271

Total current liabilities

237,014

128,283

Long-term debt, net

177,500

90,000

Long-term lease liability

680,454

Long-term financing liabilities

27,981

28,910

Other non-current liabilities

94,142

111,399

Total liabilities

1,217,091

358,592

Commitments and contingencies

Shareholders' equity:

Common stock, $0.05 par value; issued and outstanding, 35,625,716 and 36,869,249
common shares at June 30, 2020 and 2019, respectively

1,781

1,843

Additional paid-in capital

22,011

47,152

Accumulated other comprehensive income

7,449

9,342

Retained earnings

94,462

265,908

Total shareholders' equity

125,703

324,245

Total liabilities and shareholders' equity

$

1,342,794

$

682,837

REGIS CORPORATION

CONDENSED CONSOLIDATED STATEMENT OF OPERATIONS

(Dollars and shares in thousands, except per share data)

Three Months Ended
June 30,

Twelve Months Ended
June 30,

2020

2019

2020

2019

Revenues:

Service

$

9,405

$

169,584

$

331,538

$

749,660

Product

13,070

52,612

137,586

225,618

Royalties and fees

7,340

25,994

73,402

93,761

Franchise rental income

30,328

127,203

Total revenue

60,143

248,190

669,729

1,069,039

Operating expenses:

Cost of service

9,615

104,767

222,279

452,827

Cost of product

9,441

29,118

84,698

128,816

Site operating expenses

8,611

34,308

71,543

141,031

General and administrative

25,766

41,747

130,953

177,004

Rent

12,958

28,864

76,382

131,816

Franchise rent expense

30,328

127,203

Depreciation and amortization

9,466

10,116

36,952

37,848

Long-lived asset impairment

22,560

22,560

TBG mall restructuring

(35)

1,105

2,333

21,816

Goodwill impairment

40,164

Total operating expenses

128,710

250,025

815,067

1,091,158

Operating loss

(68,567)

(1,835)

(145,338)

(22,119)

Other (expense) income:

Interest expense

(2,907)

(1,363)

(7,522)

(4,795)

(Loss) gain from sale of salon assets to franchisees

(1,181)

(7,476)

(27,306)

2,918

Interest income and other, net

165

276

3,353

1,729

Loss from continuing operations before income taxes

(72,490)

(10,398)

(176,813)

(22,267)

Income tax (expense) benefit

(1,164)

5,133

4,619

2,145

Loss from continuing operations

(73,654)

(5,265)

(172,194)

(20,122)

Income (loss) from discontinued operations, net of income taxes

79

(131)

832

5,896

Net loss

$

(73,575)

$

(5,396)

$

(171,362)

$

(14,226)

Net loss per share

Basic and diluted:

Loss from continuing operations

$

(2.05)

$

(0.14)

$

(4.79)

$

(0.48)

Income from discontinued operations

0.02

0.14

Net loss per share, basic and diluted (1)

$

(2.05)

$

(0.14)

$

(4.77)

$

(0.34)

Weighted average common and common equivalent shares outstanding:

Basic and diluted

35,871

38,618

35,936

41,829

_______________________________________________________________________________

(1)

Total is a recalculation; line items calculated individually may not sum to total due to rounding.

REGIS CORPORATION

CONSOLIDATED STATEMENT OF CASH FLOWS

(Dollars in thousands)

Twelve Months Ended June 30,

2020

2019

Cash flows from operating activities:

Net loss

$

(171,362)

$

(14,226)

Adjustments to reconcile net loss to net cash used in operating activities:

Non-cash adjustments related to discontinued operations

(1,098)

306

Depreciation and amortization

33,101

33,261

Salon asset impairments

3,851

4,587

Long-lived asset impairment

22,560

Deferred income taxes

(3,934)

(9,812)

Gain from sale of company headquarters, net

(2,513)

Loss (gain) from sale of salon assets to franchisees, net

27,306

(2,918)

Non-cash TBG mall location restructuring charge

21,008

Goodwill impairment

40,164

Stock-based compensation

3,275

9,003

Amortization of debt discount and financing costs

398

275

Other non-cash items affecting earnings

(539)

(903)

Changes in operating assets and liabilities (1):

Receivables

(3,902)

(17,304)

Inventories

(2,255)

(8,492)

Income tax receivable

(1,804)

(703)

Other current assets

2,827

(783)

Other assets

(10,094)

(5,546)

Accounts payable

4,588

(5,836)

Accrued expenses

(27,622)

(20,158)

Net lease liabilities

276

Other non-current liabilities

368

717

Net cash used in operating activities:

(86,409)

(17,524)

Cash flows from investing activities:

Capital expenditures

(37,494)

(31,616)

Proceeds from sale of company headquarters

8,996

Proceeds from sale of assets to franchisees

91,616

94,787

Costs associated with sale of assets to franchisees

(2,089)

Proceeds from company-owned life insurance policies

24,617

Net cash provided by investing activities:

61,029

87,788

Cash flows from financing activities:

Borrowings on revolving credit facility

213,000

Repayments of revolving credit facility

(125,500)

Repurchase of common stock

(28,246)

(152,661)

Proceeds from sale and leaseback transactions

28,821

Sale and leaseback payments

(769)

(378)

Taxes paid for shares withheld

(2,320)

(2,477)

Net cash provided by (used in) financing activities:

56,165

(126,695)

Effect of exchange rate changes on cash and cash equivalents

(284)

35

Increase (decrease) in cash and cash equivalents

30,501

(56,396)

Cash, cash equivalents and restricted cash:

Beginning of year

92,379

148,775

End of year

$

122,880

$

92,379

_______________________________________________________________________________

(1)

Changes in operating assets and liabilities exclude assets and liabilities sold or acquired.

SYSTEM WIDE SAME-STORE SALES (1):

For the Three Months Ended

June 30, 2020

June 30, 2019

Service

Retail

Total

Service

Retail

Total

SmartStyle

(17.9)

%

(17.1)

%

(17.7)

%

0.9

%

(1.3)

%

0.3

%

Supercuts

(23.1)

(12.6)

(22.5)

0.4

(6.5)

Signature Style

(16.2)

(13.3)

(15.9)

(1.1)

5.4

(0.4)

Total

(20.9)

%

(14.6)

%

(20.2)

%

%

(0.5)

%

%

For the Twelve Months Ended

June 30, 2020

June 30, 2019

Service

Retail

Total

Service

Retail

Total

SmartStyle

(3.6)

%

(10.1)

%

(5.5)

%

1.9

%

(1.2)

%

1.0

%

Supercuts

(3.8)

(10.7)

(4.2)

0.3

(6.3)

(0.2)

Signature Style

(3.3)

(7.2)

(3.7)

(0.7)

(1.9)

(0.8)

Total

(3.6)

%

(9.4)

%

(4.4)

%

0.3

%

(2.4)

%

(0.1)

%

_______________________________________________________________________________

(1)

System-wide same-store sales are calculated as the total change in sales for system-wide company-owned and franchise locations for more than one year that were open on a specific day of the week during the current period and the corresponding prior period. Quarterly and year-to-date system-wide same-store sales are the sum of the system-wide same-store sales computed on a daily basis. Franchise salons that do not report daily sales are excluded from same-store sales. Locations relocated within a one-mile radius are included in same-store sales as they are considered to have been open in the prior period. System-wide same-store sales are calculated in local currencies to remove foreign currency fluctuations from the calculation. TBG salons were not a franchise location in fiscal year 2020 so by definition they are not included in system-wide same-store sales. TBG same-store sales are excluded from fiscal year 2019 same-store sales to be comparative to fiscal year 2020.

FRANCHISE SAME-STORE SALES (1):

For the Three Months Ended

June 30, 2020

June 30, 2019

Service

Retail

Total

Service

Retail

Total

SmartStyle

(15.1)

%

(19.7)

%

(16.2)

%

(2.2)

%

(19.1)

%

(6.7)

%

Supercuts

(23.1)

(12.4)

(22.5)

1.6

(8.2)

1.0

Signature Style

(16.5)

(9.6)

(15.6)

0.5

(4.2)

(0.1)

Total

(21.1)

%

(13.2)

%

(20.4)

%

1.0

%

(9.2)

%

0.1

%

For the Twelve Months Ended

June 30, 2020

June 30, 2019

Service

Retail

Total

Service

Retail

Total

SmartStyle

(7.3)

%

(16.7)

%

(9.7)

%

(0.9)

%

(17.7)

%

(5.6)

%

Supercuts

(3.7)

(10.0)

(4.0)

1.3

(6.9)

0.8

Signature Style

(3.0)

(7.0)

(3.5)

0.8

(4.5)

0.1

Total

(3.8)

%

(10.5)

%

(4.4)

%

1.1

%

(7.5)

%

0.3

%

_______________________________________________________________________________

(1)

Franchise same-store sales are calculated as the total change in sales for salons that have been a franchise location for more than one year that were open on a specific day of the week during the current period and the corresponding prior period. Quarterly and year-to-date franchise same-store sales are the sum of the franchise same-store sales computed on a daily basis. Franchise salons that do not report daily sales are excluded from same-store sales. Locations relocated within a one-mile radius are included in same-store sales as they are considered to have been open in the prior period. Franchise same-store sales are calculated in local currencies to remove foreign currency fluctuations from the calculation. TBG salons were not a franchise location in fiscal year 2020 so by definition they are not included in system-wide same-store sales. TBG same-store sales are excluded from fiscal year 2019 same-store sales to be comparative to fiscal year 2020.

COMPANY-OWNED SAME-STORE SALES (2):

For the Three Months Ended

June 30, 2020

June 30, 2019

Service

Retail

Total

Service

Retail

Total

SmartStyle

(21.3)

%

(15.1)

%

(19.3)

%

1.4

%

1.1

%

1.3

%

Supercuts

(27.1)

(21.2)

(26.6)

(3.3)

(2.9)

(3.3)

Signature Style

(15.2)

(27.5)

(16.9)

(2.0)

13.1

(0.5)

Total

(19.2)

%

(17.9)

%

(18.9)

%

(0.9)

%

3.2

%

(0.1)

%

For the Twelve Months Ended

June 30, 2020

June 30, 2019

Service

Retail

Total

Service

Retail

Total

SmartStyle

(2.6)

%

(8.6)

%

(4.4)

%

2.1

%

0.1

%

1.5

%

Supercuts

(4.4)

(14.6)

(5.3)

(2.0)

(5.4)

(2.3)

Signature Style

(3.6)

(7.4)

(4.0)

(1.5)

0.1

(1.3)

Total

(3.3)

%

(8.7)

%

(4.4)

%

(0.3)

%

(0.5)

%

(0.4)

%

_______________________________________________________________________________

(2)

Company-owned same-store sales are calculated as the total change in sales for company-owned locations that were open on a specific day of the week during the current period and the corresponding prior period. Quarterly and year-to-date company-owned same-store sales are the sum of the company-owned same-store sales computed on a daily basis. Locations relocated within a one-mile radius are included in same-store sales as they are considered to have been open in the prior period. Company-owned same-store sales are calculated in local currencies to remove foreign currency fluctuations from the calculation.

REGIS CORPORATION

System-Wide Location Counts

June 30, 2020

June 30, 2019

FRANCHISE SALONS:

SmartStyle/Cost Cutters in Walmart Stores

1,317

615

Supercuts

2,508

2,340

Signature Style

1,217

766

Total North American Salons

5,042

3,721

Total International Salons (1)

167

230

Total Franchise Salons

5,209

3,951

as a percent of total Franchise and Company-owned salons

76.1%

56.0 %

COMPANY-OWNED SALONS:

SmartStyle/Cost Cutters in Walmart Stores

751

1,550

Supercuts

210

403

Signature Style

505

1,155

Mall-based salons (2)

166

Total Company-owned Salons

1,632

3,108

as a percent of total Franchise and Company-owned salons

23.9%

44.0%

OWNERSHIP INTEREST LOCATIONS:

Equity ownership interest locations

82

86

Grand Total, System-wide

6,923

7,145

_______________________________________________________________________________

(1)

Canadian and Puerto Rican salons are included in the North American salon totals.

(2)

The mall-based salons were acquired from TBG on December 31, 2019. They are included in continuing operations under the Company-owned operating segment beginning January 1, 2020.

Non-GAAP Reconciliations

We believe our presentation of non-GAAP operating (loss) income, net (loss) income, net (loss) income per diluted share, and other non-GAAP financial measures provides meaningful insight into our ongoing operating performance and an alternative perspective of our results of operations. Presentation of the non-GAAP measures allows investors to review our core ongoing operating performance from the same perspective as management and the Board of Directors. These non-GAAP financial measures provide investors an enhanced understanding of our operations, facilitate investors’ analyses and comparisons of our current, and past results of operations and provide insight into the prospects of our future performance. We also believe the non-GAAP measures are useful to investors because they provide supplemental information research analysts frequently use to analyze financial performance.

The method we use to produce non-GAAP results is not in accordance with U.S. GAAP and may differ from methods used by other companies. These non-GAAP results should not be regarded as a substitute for corresponding U.S. GAAP measures, but instead should be utilized as a supplemental measure of operating performance in evaluating our business. Non-GAAP measures do have limitations in that they do not reflect certain items that may have a material impact upon our reported financial results. As such, these non-GAAP measures should be viewed in conjunction with our financial statements prepared in accordance with U.S. GAAP.

Non-GAAP reconciling items for the three and twelve months ended June 30, 2020 and 2019:

The following information is provided to give qualitative and quantitative information related to items impacting comparability. Items impacting comparability are not defined terms within U.S. GAAP. Therefore, our non-GAAP financial information may not be comparable to similarly titled measures reported by other companies. We determine which items to consider as “items impacting comparability” based on how management views our business, makes financial, operating and planning decisions and evaluates the Company’s ongoing performance. The following items have been excluded from our non-GAAP results:

REGIS CORPORATION

Reconciliation of selected U.S. GAAP to non-GAAP financial measures

(Dollars in thousands, except per share data)

Reconciliation of U.S. GAAP operating loss and net loss to equivalent non-GAAP measures

Three Months Ended
June 30,

Twelve Months Ended
June 30,

U.S. GAAP financial line item

2020

2019

2020

2019

U.S. GAAP revenue

$

60,143

$

248,190

$

669,729

$

1,069,039

U.S. GAAP operating loss

$

(68,567)

$

(1,835)

$

(145,338)

$

(22,119)

Non-GAAP operating expense adjustments (1)

Professional fees

General and administrative

460

258

681

5,887

Severance

General and administrative

1,534

118

9,588

3,423

Legal fees

General and administrative

1,300

1,739

Corporate office transition

Rent

100

1,019

Employee litigation reserve

Site operating expenses

2,000

(600)

2,000

TBG restructuring

TBG restructuring

(35)

1,105

2,333

21,815

Goodwill impairment

Goodwill impairment

40,164

Long-lived asset impairment

Long-lived asset impairment

22,560

22,560

Marketing impairment

Site operating expenses

1,653

1,653

Total non-GAAP operating expense adjustments

26,272

4,781

77,398

34,864

Non-GAAP operating (loss) income (1)

$

(42,295)

$

2,946

$

(67,940)

$

12,745

U.S. GAAP net loss

$

(73,575)

$

(5,396)

$

(171,362)

$

(14,226)

Non-GAAP net (loss) income adjustments:

Non-GAAP operating expense adjustments

26,272

4,781

77,398

34,864

Corporate office transition

Interest income and other, net

(2,513)

Goodwill derecognition

Interest income and other, net

33,527

76,966

67,055

Income tax impact on Non-GAAP adjustments (2)

Income taxes

11,171

(8,429)

(1,371)

(22,422)

TBG discontinued operations, net of income tax

(Income) loss from discontinued operations, net of tax

(79)

131

(832)

(5,896)

Total non-GAAP net income adjustments

37,364

30,010

149,648

73,601

Non-GAAP net (loss) income

$

(36,211)

$

24,614

$

(21,714)

$

59,375

_______________________________________________________________________________

(1)

Adjusted operating margins for the three months ended June 30, 2020 and 2019, were (70.3)% and 1.2%, respectively, and were (10.1)% and 1.2% for the twelve months ended June 30, 2020 and 2019, respectively, and are calculated as non-GAAP operating income divided by non-GAAP revenue for each respective period.

(2)

Based on projected statutory effective tax rate analyses, the non-GAAP tax provision was calculated to be approximately 22% for the three and twelve months ended June 30, 2020 and 2019, for all non-GAAP operating expense adjustments. Included in the tax impact is a fiscal year 2020 adjustment of $14.7 million relating to the CARES Act. Also included in the tax impact is an adjustment of $17.0 and $17.4 million for the three and twelve months ended June 30, 2020, respectively, relating to a deferred tax asset valuation allowance.

REGIS CORPORATION

Reconciliation of selected U.S. GAAP to non-GAAP financial measures

(Dollars in thousands, except per share data)

Reconciliation of U.S. GAAP net loss per diluted share to non-GAAP net (loss) income per diluted share

Three Months Ended
June 30,

Twelve Months Ended
June 30,

2020

2019

2020

2019

U.S. GAAP net loss per diluted share

$

(2.051)

$

(0.140)

$

(4.769)

$

(0.340)

Professional fees (1)

0.010

0.005

0.015

0.106

Severance (1)

0.034

0.002

0.208

0.062

Legal fees (1)

0.026

0.031

Corporate office transition (1)

(0.033)

Employee litigation reserve (1)

0.039

(0.013)

0.036

TBG restructuring (1)

(0.001)

0.022

0.050

0.394

Goodwill derecognition (1)

0.659

1.671

1.212

TBG discontinued operations, net of tax

(0.002)

0.003

(0.023)

(0.137)

Goodwill impairment (1)

0.872

Long-lived asset impairment (1)

0.492

0.490

Marketing impairment (1)

0.036

0.036

CARES Act

0.408

Tax asset valuation

0.473

0.484

Impact of change in weighted average shares (3)

0.004

0.011

Non-GAAP net (loss) income per diluted share (2) (3)

$

(1.009)

$

0.620

$

(0.604)

$

1.375

U.S. GAAP Weighted average share - basic and diluted

35,871

38,618

35,936

41,829

Non-GAAP Weighted average shares - diluted (2)

35,871

39,692

35,936

43,171

_______________________________________________________________________________

(1)

Based on projected statutory effective tax rate analyses, the non-GAAP tax provision was calculated to be approximately 22% for the three and twelve months ended June 30, 2020, and 2019, for all non-GAAP operating expense adjustments.

(2)

Total is a recalculation; line items calculated individually may not sum to total due to rounding.

(3)

Non-GAAP net (loss) income per share reflects the weighted average shares associated with non-GAAP net (loss) income, which includes the dilutive effect of common stock equivalents. The earnings per share impact of the adjustments for the three months and twelve months ended June 30, 2019 included additional shares for common stock equivalents of 1.1 million and 1.3 million, respectively. The impact of the adjustments described above result in the impact of the common stock equivalents to be dilutive to the non-GAAP net (loss) income per share. For the three months and twelve months ended June 30, 2020, the impact of the adjustments described above resulted in a non-GAAP net loss, therefore, the impact of the common stock equivalents is not dilutive.

REGIS CORPORATION
Reconciliation of reported U.S. GAAP net (loss) income to adjusted EBITDA, a non-GAAP financial measure
(Dollars in thousands)
(Unaudited)

Adjusted EBITDA

EBITDA represents U.S. GAAP net (loss) income for the respective period excluding interest expense, income taxes and depreciation and amortization expense. The Company defines adjusted EBITDA, as EBITDA excluding identified items impacting comparability for each respective period. For the three and twelve months ended June 30, 2020 and 2019, the items impacting comparability consisted of the items identified in the non-GAAP reconciling items for the respective periods. The impacts of the income tax provision adjustments associated with the above items are already included in the U.S. GAAP reported net (loss) income to EBITDA reconciliation, therefore there is no adjustment needed for the reconciliation from EBITDA to adjusted EBITDA.

Three Months Ended June 30, 2020

Franchise

Company-
owned

Corporate

Consolidated (1)

Consolidated reported net loss, as reported (U.S. GAAP)

$

(531)

$

(49,763)

$

(23,281)

$

(73,575)

Interest expense, as reported

2,907

2,907

Income taxes, as reported

1,164

1,164

Depreciation and amortization, as reported

260

7,269

1,937

9,466

Long-lived asset impairment

1,712

20,848

22,560

EBITDA (as defined above)

$

1,441

$

(21,646)

$

(17,273)

$

(37,478)

Professional fees

460

460

Severance

1,534

1,534

Corporate office transition

100

100

TBG restructuring

(35)

(35)

Marketing impairment

1,653

1,653

TBG discontinued operations, net of tax

(79)

(79)

Adjusted EBITDA, non-GAAP financial measure

$

1,406

$

(21,646)

$

(13,605)

$

(33,845)

Three Months Ended June 30, 2019

Franchise

Company-
owned

Corporate

Consolidated (1)

Consolidated reported net income (loss), as reported (U.S. GAAP)

$

9,362

$

13,477

$

(28,235)

$

(5,396)

Interest expense, as reported

1,363

1,363

Income taxes, as reported

(5,133)

(5,133)

Depreciation and amortization, as reported

149

6,959

3,008

10,116

EBITDA (as defined above)

$

9,511

$

20,436

$

(28,997)

$

950

Professional fees

258

258

Severance

118

118

Legal fees

1,300

1,300

Employee litigation reserve

2,000

2,000

TBG restructuring

1,106

1,106

Goodwill derecognition

33,527

33,527

TBG discontinued operations, net of tax

131

131

Adjusted EBITDA, non-GAAP financial measure

$

10,617

$

22,436

$

6,337

$

39,390

_______________________________________________________________________________

(1)

Consolidated EBITDA margins for the three months ended June 30, 2020, and 2019, were (62.3)% and 0.4%, respectively, and are calculated as EBITDA (as defined above) divided by U.S. GAAP revenue for each respective period. Consolidated adjusted EBITDA margin for the three months ended June 30, 2020, and 2019 were (56.3)% and 15.9%, respectively, and are calculated as consolidated adjusted EBITDA (as defined above) divided by consolidated adjusted revenue for each respective period.

Twelve Months Ended June 30, 2020

Franchise

Company-
owned

Corporate

Consolidated (1)

Consolidated reported net income (loss), as reported (U.S. GAAP)

$

32,886

$

(96,128)

$

(108,120)

$

(171,362)

Interest expense, as reported

7,522

7,522

Income taxes, as reported

(4,619)

(4,619)

Depreciation and amortization, as reported

922

29,113

6,917

36,952

Long-lived asset impairment

1,712

20,848

22,560

EBITDA (as defined above)

$

35,520

$

(46,167)

$

(98,300)

$

(108,947)

Professional fees

681

681

Severance

9,588

9,588

Corporate office transition

(1,494)

(1,494)

Employee litigation reserve

(600)

(600)

TBG restructuring

2,333

2,333

Goodwill derecognition

76,966

76,966

Goodwill impairment, as reported

40,164

40,164

Marketing impairment

1,653

1,653

TBG discontinued operations, net of tax

(832)

(832)

Adjusted EBITDA, non-GAAP financial measure

$

37,853

$

(6,603)

$

(11,738)

$

19,512

Twelve Months Ended June 30, 2019

Franchise

Company-
owned

Corporate

Consolidated (1)

Consolidated reported net income (loss), as reported (U.S. GAAP)

$

16,142

$

58,321

$

(88,689)

$

(14,226)

Interest expense, as reported

4,795

4,795

Income taxes, as reported

(2,145)

(2,145)

Depreciation and amortization, as reported

762

28,263

8,823

37,848

EBITDA (as defined above)

$

16,904

$

86,584

$

(77,216)

$

26,272

Professional fees

5,887

5,887

Severance

3,423

3,423

Legal fees

1,739

1,739

Employee litigation reserve

2,000

2,000

TBG restructuring

21,815

21,815

Goodwill derecognition

67,055

67,055

TBG discontinued operations, net of tax

(5,896)

(5,896)

Adjusted EBITDA, non-GAAP financial measure

$

38,719

$

88,584

$

(5,008)

$

122,295

_______________________________________________________________________________

(1)

Consolidated EBITDA margins for the twelve months ended June 30, 2020, and 2019, were (16.3)% and 2.5%, respectively, and are calculated as EBITDA (as defined above) divided by U.S. GAAP revenue for each respective period. Consolidated adjusted EBITDA margin for the twelve months ended June 30, 2020, and 2019, were 2.9% and 11.4%, respectively, and are calculated as consolidated adjusted EBITDA (as defined above) divided by consolidated adjusted revenue for each respective period.

REGIS CORPORATION

Reconciliation of reported Franchise EBITDA as a percent of U.S. GAAP revenue

to EBITDA as a percent of adjusted revenue

(Dollars in thousands)

(Unaudited)

Three Months Ended June 30,

2020

2019

As Adjusted EBITDA

$

1,406

$

10,617

U.S. GAAP revenue

44,802

38,113

As Adjusted EBITDA as a % of U.S. GAAP revenue

3.1

%

27.9

%

Non-margin revenue adjustments:

Franchise rental income

(30,328)

Ad Fund revenue

(9,802)

TBG product sales

(527)

Adjusted revenue

$

14,474

$

27,784

As Adjusted EBITDA as a percent of adjusted revenue (1)

9.7

%

38.2

%

Twelve Months Ended June 30,

2020

2019

As Adjusted EBITDA

$

37,853

$

38,719

U.S. GAAP revenue

253,026

153,666

As Adjusted EBITDA as a % of U.S. GAAP revenue

15.0

%

25.2

%

Non-margin revenue adjustments:

Franchise rental income

(127,203)

Ad Fund revenue

(13,341)

(34,073)

TBG product sales

(2,010)

(16,990)

Adjusted revenue

$

110,472

$

102,603

As Adjusted EBITDA as a percent of adjusted revenue (1)

34.3

%

37.7

%

_______________________________________________________________________________

(1)

Total is a recalculation; line items calculated individually may not sum to total due to rounding.

REGIS CORPORATION:

Kersten Zupfer

[email protected]

Source: Regis Corporation

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