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Trupanion Reports Second Quarter 2020 Results

August 4, 2020 4:05 PM

SEATTLE, Aug. 04, 2020 (GLOBE NEWSWIRE) -- Trupanion, Inc. (Nasdaq: TRUP), the leading provider of medical insurance for cats and dogs, today announced financial results for the second quarter ended June 30, 2020.

“Across key financial and operational metrics, it was a very strong quarter for Trupanion,” said Darryl Rawlings, Founder and CEO of Trupanion. “I’m particularly proud of our service levels we provided to our members, which contributed to records in monthly average retention and the number of pet owners adding pets or referring friends to Trupanion in the quarter.”

Second Quarter 2020 Financial and Business Highlights

First Half 2020 Financial and Business Highlights

Revenue by QuarterA chart accompanying this announcement is available at:http://ml.globenewswire.com/Resource/Download/aa201d78-ff63-4259-bbc5-28c476dededa

Conference CallTrupanion’s management will host a conference call today to review its second quarter 2020 results. The call is scheduled to begin shortly after 1:30 p.m. PT/ 4:30 p.m. ET. A live webcast will be accessible through the Investor Relations section of Trupanion’s website at http://investors.trupanion.com and will be archived online for 3 months upon completion of the conference call. Participants can access the conference call by dialing 1-877-407-0784 (United States) or 1-201-689-8560 (International). A telephonic replay of the call will also be available after the completion of the call, by dialing 1-844-512-2921 (United States) or 1-412-317-6671 (International) and entering the replay pin number: 13706750.

About TrupanionTrupanion is a leader in medical insurance for cats and dogs throughout the United States and Canada. For over two decades, Trupanion has given pet owners peace of mind so they can focus on their pet's recovery, not financial stress. Trupanion is committed to providing pet owners with the highest value in pet medical insurance with unlimited payouts for the life of their pets. Trupanion is listed on NASDAQ under the symbol "TRUP". The company was founded in 2000 and is headquartered in Seattle, WA. Trupanion policies are issued, in the United States, by its wholly-owned insurance entity American Pet Insurance Company and, in Canada, by Omega General Insurance Company. For more information, please visit trupanion.com.

Forward-Looking StatementsThis press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 relating to, among other things, expectations, plans, prospects and financial results for Trupanion, including, but not limited to, its expectations regarding its ability to execute its business plans. These forward-looking statements are based upon the current expectations and beliefs of Trupanion’s management as of the date of this press release, and are subject to certain risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. All forward-looking statements made in this press release are based on information available to Trupanion as of the date hereof, and Trupanion has no obligation to update these forward-looking statements.

In particular, the following factors, among others, could cause results to differ materially from those expressed or implied by such forward-looking statements: the ability to achieve or maintain profitability and/or appropriate levels of cash flow in future periods; the ability to keep growing our membership base and revenue; the accuracy of assumptions used in determining appropriate member acquisition expenditures; the severity and frequency of claims; the ability to maintain high retention rates; the accuracy of assumptions used in pricing medical plan subscriptions and the ability to accurately estimate the impact of new products or offerings on claims frequency; actual claims expense exceeding estimates; regulatory and other constraints on the ability to institute, or the decision to otherwise delay, pricing modifications in response to changes in actual or estimated claims expense; the effectiveness and statutory or regulatory compliance of our Territory Partner model and of our Territory Partners, veterinarians and other third parties in recommending medical plan subscriptions to potential members; the ability to retain existing Territory Partners and increase the number of Territory Partners and active hospitals; compliance by us and those referring us members with laws and regulations that apply to our business, including the sale of a pet medical plan; the ability to maintain the security of our data; fluctuations in the Canadian currency exchange rate; the ability to protect our proprietary and member information; the ability to maintain our culture and team; the ability to maintain the requisite amount of risk-based capital; our ability to implement and maintain effective controls, including over financial reporting; the ability to protect and enforce Trupanion’s intellectual property rights; the ability to continue key contractual relationships with third parties; third-party claims including litigation and regulatory actions; the ability to recognize benefits from investments in new solutions and enhancements to Trupanion’s technology platform and website; and our ability to retain key personnel.

For a detailed discussion of these and other cautionary statements, please refer to the risk factors discussed in filings with the Securities and Exchange Commission (SEC), including but not limited to, Trupanion’s Annual Report on Form 10-K for the year ended December 31, 2019 and any subsequently filed reports on Forms 10-Q and 8-K. All documents are available through the SEC’s Electronic Data Gathering Analysis and Retrieval system at www.sec.gov or the Investor Relations section of Trupanion’s website at http://investors.trupanion.com.

Non-GAAP Financial MeasuresTrupanion’s stated results may include certain non-GAAP financial measures. These non-GAAP financial measures may not provide information that is directly comparable to that provided by other companies in its industry as other companies in its industry may calculate or use non-GAAP financial measures differently. In addition, there are limitations in using non-GAAP financial measures because the non-GAAP financial measures are not prepared in accordance with GAAP, may be different from non-GAAP financial measures used by other companies and exclude expenses that may have a material impact on Trupanion’s reported financial results. The presentation and utilization of non-GAAP financial measures is not meant to be considered in isolation or as a substitute for the directly comparable financial measures prepared in accordance with GAAP. Trupanion urges its investors to review the reconciliation of its non-GAAP financial measures to the most directly comparable GAAP financial measures in its consolidated financial statements, and not to rely on any single financial or operating measure to evaluate its business. These reconciliations are included below and on Trupanion’s Investor Relations website.

Because of varying available valuation methodologies, subjective assumptions and the variety of equity instruments that can impact a company’s non-cash expenses, Trupanion believes that providing various non-GAAP financial measures that exclude stock-based compensation expense and depreciation and amortization expense allows for more meaningful comparisons between its operating results from period to period. Trupanion offsets sales and marketing expense with sign-up fee revenue in the calculation of net acquisition cost because it collects sign-up fee revenue from new members at the time of enrollment and considers it to be an offset to a portion of Trupanion’s sales and marketing expenses. Trupanion believes this allows it to calculate and present financial measures in a consistent manner across periods. Trupanion’s management believes that the non-GAAP financial measures and the related financial measures derived from them are important tools for financial and operational decision-making and for evaluating operating results over different periods of time.

Trupanion, Inc.
Consolidated Statements of Operations
(in thousands, except share data)
Three Months Ended June 30, Six Months Ended June 30,
2020 2019 2020 2019
(unaudited)
Revenue:
Subscription business$92,453 $77,736 $181,937 $151,958
Other business25,467 14,463 47,284 27,219
Total revenue117,920 92,199 229,221 179,177
Cost of revenue:
Subscription business(1)74,594 64,264 148,016 124,651
Other business23,459 13,222 43,486 24,781
Total cost of revenue(2)98,053 77,486 191,502 149,432
Gross profit:
Subscription business17,859 13,472 33,921 27,307
Other business2,008 1,241 3,798 2,438
Total gross profit19,867 14,713 37,719 29,745
Operating expenses:
Technology and development(1)2,989 2,578 5,834 5,247
General and administrative(1)6,100 5,219 11,616 10,638
Sales and marketing(1)9,242 8,757 19,684 16,984
Total operating expenses18,331 16,554 37,134 32,869
Gain (loss) from investment in joint venture(27) (272) (86) (272)
Operating income (loss)1,509 (2,113) 499 (3,396)
Interest expense341 317 720 634
Other income, net(202) (453) (484) (797)
Income (loss) before income taxes1,370 (1,977) 263 (3,233)
Income tax expense (benefit)17 (46) 43 (6)
Net income (loss)$1,353 $(1,931) $220 $(3,227)
Net income (loss) per share:
Basic$0.04 $(0.06) $0.01 $(0.09)
Diluted$0.04 $(0.06) $0.01 $(0.09)
Weighted average shares of common stock outstanding:
Basic35,143,592 34,610,709 35,075,322 34,450,070
Diluted36,688,167 34,610,709 36,601,927 34,450,070
(1)Includes stock-based compensation expense as follows:Three Months Ended June 30, Six Months Ended June 30,
2020 2019 2020 2019
Cost of revenue$344 $278 $612 $525
Technology and development133 110 233 173
General and administrative1,075 918 1,804 1,536
Sales and marketing675 567 1,231 996
Total stock-based compensation expense$2,227 $1,873 $3,880 $3,230
(2)The breakout of cost of revenue between veterinary invoice expense and other cost of revenue is as follows:
Three Months Ended June 30, Six Months Ended June 30,
2020 2019 2020 2019
Veterinary invoice expense$82,049 $65,933 $161,689 $127,215
Other cost of revenue16,004 11,553 29,813 22,217
Total cost of revenue$98,053 $77,486 $191,502 $149,432

Trupanion, Inc.
Consolidated Balance Sheets
(in thousands, except share data)
June 30, 2020 December 31, 2019
(unaudited)
Assets
Current assets:
Cash and cash equivalents$30,013 $29,168
Short-term investments75,162 69,732
Accounts and other receivables80,724 54,408
Prepaid expenses and other assets5,888 5,513
Total current assets191,787 158,821
Restricted cash1,400 1,400
Long-term investments, at fair value4,462 4,323
Property and equipment, net71,018 70,372
Intangible assets, net7,111 7,731
Other long-term assets14,495 14,553
Total assets$290,273 $257,200
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable$2,928 $4,087
Accrued liabilities and other current liabilities15,017 13,798
Reserve for veterinary invoices24,380 21,194
Deferred revenue75,658 52,546
Total current liabilities117,983 91,625
Long-term debt27,347 26,086
Deferred tax liabilities1,118 1,118
Other liabilities1,916 1,611
Total liabilities148,364 120,440
Stockholders’ equity:
Common stock: $0.00001 par value per share, 100,000,000 shares authorized; 36,179,457 and 35,246,292 shares issued and outstanding at June 30, 2020; 35,876,882 and 34,947,017 shares issued and outstanding at December 31, 2019
Preferred stock: $0.00001 par value per share, 10,000,000 shares authorized; no shares issued and outstanding
Additional paid-in capital238,077 232,731
Accumulated other comprehensive loss(89) 250
Accumulated deficit(85,300) (85,520)
Treasury stock, at cost: 933,165 shares at June 30, 2020 and 929,865 shares at December 31, 2019(10,779) (10,701)
Total stockholders’ equity141,909 136,760
Total liabilities and stockholders’ equity$290,273 $257,200

Trupanion, Inc.
Consolidated Statements of Cash Flows
(in thousands)
Three Months Ended June 30, Six Months Ended June 30,
2020 2019 2020 2019
(unaudited)
Operating activities
Net income (loss)$1,353 $(1,931) $220 $(3,227)
Adjustments to reconcile net income (loss) to cash provided by operating activities:
Depreciation and amortization1,723 1,564 3,104 3,177
Stock-based compensation expense2,227 1,873 3,880 3,230
Other, net29 100 102 97
Changes in operating assets and liabilities:
Accounts and other receivables(14,405) (6,046) (26,102) (11,940)
Prepaid expenses and other assets(249) 664 (444) 989
Accounts payable, accrued liabilities, and other liabilities(806) 187 516 1,443
Reserve for veterinary invoices1,439 1,067 3,264 2,145
Deferred revenue13,539 5,444 23,234 10,967
Net cash provided by operating activities4,850 2,922 7,774 6,881
Investing activities
Purchases of investment securities(14,971) (14,872) (26,550) (32,222)
Maturities of investment securities15,704 11,690 20,804 21,895
Purchases of property, equipment and intangible assets(1,743) (902) (3,239) (1,780)
Other98 5 107 (1,474)
Net cash used in investing activities(912) (4,079) (8,878) (13,581)
Financing activities
Proceeds from exercise of stock options1,108 965 1,667 1,626
Shares withheld to satisfy tax withholding(120) (50) (441) (247)
Borrowings from line of credit, net of financing fees(9) 967 3,735 6,167
Repayments to line of credit(2,500) (2,500)
Other financing (144) (78) (415)
Net cash (used in) provided by financing activities(1,521) 1,738 2,383 7,131
Effect of foreign exchange rate changes on cash, cash equivalents, and restricted cash, net375 176 (434) 396
Net change in cash, cash equivalents, and restricted cash2,792 757 845 827
Cash, cash equivalents, and restricted cash at beginning of period28,621 28,022 30,568 27,952
Cash, cash equivalents, and restricted cash at end of period$31,413 $28,779 $31,413 $28,779

The following tables set forth our key operating metrics:
Six Months Ended June 30,
2020 2019
Total Business:
Total pets enrolled (at period end)744,727 577,686
Subscription Business:
Total subscription pets enrolled (at period end)529,400 461,314
Monthly average revenue per pet$59.19 $56.63
Lifetime value of a pet, including fixed expenses$597 $482
Average pet acquisition cost (PAC)$222 $209
Average monthly retention98.66% 98.57%
Three Months Ended
Jun. 30, 2020 Mar. 31, 2020 Dec. 31, 2019 Sept. 30, 2019 Jun. 30, 2019 Mar. 31, 2019 Dec. 31, 2018 Sept. 30, 2018
Total Business:
Total pets enrolled (at period end)744,727 687,435 646,728 613,694 577,686 548,002 521,326 497,942
Subscription Business:
Total subscription pets enrolled (at period end)529,400 508,480 494,026 479,427 461,314 445,148 430,770 416,527
Monthly average revenue per pet$59.40 $58.96 $58.58 $58.12 $57.11 $56.13 $55.15 $54.55
Lifetime value of a pet, including fixed expenses$597 $535 $523 $511 $482 $471 $449 $435
Average pet acquisition cost (PAC)$199 $247 $222 $208 $213 $205 $186 $155
Average monthly retention98.66% 98.59% 98.58% 98.59% 98.57% 98.58% 98.60% 98.61%

The following table reflects the reconciliation of cash provided by operating activities to free cash flow (in thousands):
Three Months Ended June 30, Six Months Ended June 30,
2020 2019 2020 2019
Net cash provided by operating activities$4,850 $2,922 $7,774 $6,881
Purchases of property and equipment(1,743) (902) (3,239) (1,780)
Free cash flow$3,107 $2,020 $4,535 $5,101

The following tables reflect the reconciliation of acquisition cost and net acquisition cost to sales and marketing expense (in thousands):
Six Months Ended June 30,
2020 2019
Sales and marketing expenses$19,684 $16,984
Excluding:
Stock-based compensation expense(1,231) (996)
Acquisition cost18,453 15,988
Net of:
Sign-up fee revenue(1,546) (1,437)
Other business segment sales and marketing expense(354) (168)
Net acquisition cost$16,553 $14,383
Three Months Ended
Jun. 30, 2020 Mar. 31, 2020 Dec. 31, 2019 Sept. 30, 2019 Jun. 30, 2019 Mar. 31, 2019 Dec. 31, 2018 Sept. 30, 2018
Sales and marketing expenses$9,242 $10,442 $9,212 $9,255 $8,757 $8,227 $6,994 $6,365
Excluding:
Stock-based compensation expense(675) (556) (547) (577) (567) (429) (355) (358)
Acquisition cost8,567 9,886 8,665 8,678 8,190 7,798 6,639 6,007
Net of:
Sign-up fee revenue(781) (765) (730) (790) (734) (703) (655) (693)
Other business segment sales and marketing expense(191) (163) (152) (94) (38) (130) (102) (99)
Net acquisition cost$7,595 $8,958 $7,783 $7,794 $7,418 $6,965 $5,882 $5,215

The following tables reflect the reconciliation of adjusted EBITDA to net income (loss) (in thousands):
Six Months Ended June 30,
2020 2019
Net income (loss)$220 $(3,227)
Excluding:
Stock-based compensation expense3,880 3,230
Depreciation and amortization expense3,104 3,177
Interest income(471) (754)
Interest expense720 634
Other non-operating expenses96 101
Income tax expense (benefit)43 (6)
Gain from equity method investment(117) (125)
Adjusted EBITDA$7,475 $3,030
Three Months Ended
Jun. 30, 2020 Mar. 31, 2020 Dec. 31, 2019 Sept. 30, 2019 Jun. 30, 2019 Mar. 31, 2019 Dec. 31, 2018 Sept. 30, 2018
Net income (loss)$1,353 $(1,133) $636 $782 $(1,931) $(1,296) $(275) $1,205
Excluding:
Stock-based compensation expense2,227 1,653 1,771 1,845 1,873 1,357 1,222 1,299
Depreciation and amortization expense1,723 1,381 1,274 1,181 1,564 1,613 1,485 1,136
Interest income(134) (337) (516) (411) (412) (342) (234) (317)
Interest expense341 379 375 340 317 317 311 336
Other non-operating expenses44 52 (22) 122 101
Income tax expense (benefit) expense17 26 157 18 (46) 40 4 (7)
Gain from equity method investment(117) (125)
Adjusted EBITDA$5,454 $2,021 $3,675 $3,877 $1,341 $1,689 $2,513 $3,652

Contacts:

Investors:Laura Bainbridge, Head of Corporate Communications206.607.1929[email protected]

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Source: Trupanion, Inc.

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