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RingCentral Announces Second Quarter 2020 Results

August 3, 2020 4:02 PM

RingCentral Office® ARR surpassed $1 billion, up 36%

Subscriptions Revenue up 32%

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced financial results for the second quarter ended June 30, 2020.

Second Quarter Financial Highlights

“We delivered solid Q2 results driven again by strong contributions from mid-market and enterprise customers, as well as our channel partners,” said Vlad Shmunis, RingCentral's founder, chairman and CEO. “We are seeing a high level of adoption and engagement with our Message Video Phone (MVP) solution as businesses adapt to a work from anywhere environment. The ongoing global pandemic has elevated digital transformation of enterprise communications platforms to a top IT priority. Our strategic partnerships are broadening our global market reach, and we remain committed to delivering cloud solutions that enable our customers’ workforces to productively communicate and collaborate from anywhere, on any device, in any mode.”

Financial Results for the Second Quarter 2020

Additional Highlights

Financial Outlook

Full Year 2020 Guidance:

Third Quarter 2020 Guidance:

For a reconciliation of our forecasted non-GAAP operating margin, see “Reconciliation of Forecasted Operating Margin GAAP Measures to Non-GAAP Measures.” We have not reconciled our forecasted non-GAAP EPS to its respective forecasted GAAP measure because we do not provide guidance on it. We do not provide guidance on forecasted GAAP EPS because of the inherent uncertainty and complexity involved in forecasting the intercompany remeasurement gain (loss), gain (loss) associated with investments and strategic partnerships, and provision (benefit) from income taxes, which could be significant reconciling items between the non-GAAP and respective GAAP measures. The intercompany remeasurement gain (loss) is affected by the movement in various exchange rates relative to the U.S. Dollar, which is difficult to predict and subject to constant change. We do not provide guidance on gain (loss) associated with investments and strategic partnerships as it is based on future share prices, which are difficult to predict and subject to inherent uncertainties. We do not provide guidance on forecasted GAAP tax rates as we do not forecast discrete tax items as they are difficult to predict. The provision (benefit) from income taxes, excluding discrete items, is expected to have an immaterial impact to our GAAP EPS. We utilized a projected long-term tax rate in our computation of the non-GAAP income tax provision. For fiscal 2020, we have determined the projected non-GAAP tax rate to be 22.5%. Accordingly, a reconciliation of the non-GAAP financial measure guidance to the corresponding GAAP measure is not available without unreasonable effort.

Conference Call Details:

Investor Presentation Details

An investor presentation providing additional information and analysis can be found at http://ir.ringcentral.com/.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud Message Video Phone (MVP), customer engagement and contact center solutions for businesses worldwide. More flexible and cost-effective than legacy on-premise PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral’s open platform integrates with leading third-party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

©2020 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, RingCentral Video, Message Video Phone, and the RingCentral logo are trademarks of RingCentral, Inc.

Forward-Looking Statements

This press release contains “forward-looking statements,” including but not limited to, statements regarding our future financial results, our GAAP and non-GAAP guidance, our momentum in mid-market and enterprise, the success of our RCV solution, the success of our strategic relationships, such as our relationships with Avaya and Atos, our market opportunity, and the effects of the COVID-19 pandemic. Forward-looking statements are subject to known and unknown risks and uncertainties, and are based on assumptions that may prove to be incorrect, which could cause actual results to differ materially from those expected or implied by the forward-looking statements. Among the important factors that could cause actual results to differ materially from those in any forward-looking statements are: the future effects of the COVID-19 pandemic, our ability to realize the anticipated benefits of our strategic relationships, such as our relationships with Avaya and Atos; our ability to grow at our expected rate of growth; our ability to add and retain larger and enterprise customers and enter new geographies and markets; our ability to continue to release, and gain customer acceptance of, new and improved versions of our services, including RCV; our ability to compete successfully against existing and new competitors; our ability to enter into and maintain relationships with resellers, carriers and strategic partners; our ability to successfully and timely integrate, and realize the benefits of any significant acquisition we may make; our ability to manage our expenses and growth; and general market, political, economic, and business conditions, as well as those risks and uncertainties included under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” in our Form 10-Q for the quarter ended March 31, 2020, filed with the Securities and Exchange Commission, and in other filings we make with the Securities and Exchange Commission from time to time.

All forward-looking statements in this press release are based on information available to RingCentral as of the date hereof, and we undertake no obligation to update these forward-looking statements, to review or confirm analysts’ expectations, or to provide interim reports or updates on the progress of the current financial quarter.

Non-GAAP Financial Measures

Our reported financial results and financial outlook include certain Non-GAAP financial measures, including Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income (loss) from operations, Non-GAAP net income (loss), Non-GAAP net income (loss) per diluted share, Non-GAAP net cash provided by (used in) operating activities, and non-GAAP free cash flow. Non-GAAP subscriptions gross margin is defined as Non-GAAP subscriptions gross profit divided by GAAP subscriptions revenue. Non-GAAP other gross margin is defined as Non-GAAP other gross profit divided by GAAP other revenue. Non-GAAP income (loss) from operations is defined as GAAP income (loss) from operations excluding share-based compensation, amortization of acquisition intangibles, and acquisition related matters including transaction costs, integration costs, restructuring costs, and acquisition-related retention payments, as well as changes in the fair value of contingent consideration obligations. Non-GAAP operating margin is defined as Non-GAAP income (loss) from operations divided by total GAAP revenue. Non-GAAP net income (loss) is defined as GAAP net income (loss) excluding share-based compensation, intercompany remeasurement gains or losses, acquisition related matters, amortization of acquisition intangibles, non-cash interest expense associated with amortization of debt discount and issuance costs related to our convertible senior notes, gain (loss) associated with investments and strategic partnerships, tax benefit from release of valuation allowance, and the related income tax effect of these adjustments.

Non-GAAP diluted shares outstanding include the impact on shares used in per share calculations of our outstanding capped call transactions. Our outstanding capped call transactions are anti-dilutive in GAAP earnings per share but are expected to mitigate the dilutive effect of our convertible notes and therefore are included in the calculations of non-GAAP diluted shares outstanding.

Non-GAAP net cash provided by (used in) operating activities is defined as net cash provided by (used in) operating activities plus cash paid for repayments of convertible senior notes attributable to debt discount. Non-GAAP free cash flow is defined as Non-GAAP net cash provided by (used in) operating activities reduced by purchases of property and equipment and capitalized internal-use software. We believe information regarding free cash flow provides useful information to investors in understanding and evaluating the strength of liquidity and available cash.

We have included Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP net income (loss), Non-GAAP net income (loss) per diluted share, Non-GAAP net cash provided by (used in) operating activities, and Non-GAAP free cash flow in this press release because they are key measures used by us to understand and evaluate our operating performance and trends, to prepare and approve our annual budget, and to develop short and long-term operational plans. In particular, the exclusion of certain expenses and cash flow items in calculating Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP net income (loss), Non-GAAP net income (loss) per diluted share, Non-GAAP net cash provided by (used in) operating activities, and Non-GAAP free cash flow provide useful measure for period-to-period comparisons of our business.

Although Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP net income (loss), Non-GAAP net income (loss) per diluted share, Non-GAAP net cash provided by (used in) operating activities, and Non-GAAP free cash flow are frequently used by investors in their evaluations of companies, these non-GAAP financial measures have limitations as analytical tools and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. Because of these limitations, these non-GAAP financial measures should be considered alongside other financial performance measures.

Reconciliations of the Company’s non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included in this press release.

Other Measures

Our reported results also include our annualized exit monthly recurring subscriptions, RingCentral Office® annualized exit monthly recurring subscriptions, mid-market and enterprise annualized exit monthly recurring subscriptions, enterprise annualized exit monthly recurring subscriptions, channel partner annualized exit monthly recurring subscriptions, and net monthly subscriptions dollar retention. We define our annualized exit monthly recurring subscriptions as our monthly recurring subscriptions multiplied by 12. Our monthly recurring subscriptions equal the monthly value of all customer recurring charges contracted at the end of a given month. We believe this metric is a leading indicator of our anticipated subscriptions revenue. We calculate our RingCentral Office® annualized exit monthly recurring subscriptions in the same manner as we calculate our annualized exit monthly recurring subscriptions, except that only customer subscriptions from RingCentral Office® and RingCentral customer engagement solutions customers are included when determining monthly recurring subscriptions for the purposes of calculating this key business metric. We calculate mid-market and enterprise annualized exit monthly recurring subscriptions in the same manner as we calculate our RingCentral Office® annualized exit monthly recurring subscriptions, except that only customer subscriptions from customers generating $25,000 or more in annual recurring revenue are included. We calculate enterprise annualized exit monthly recurring subscriptions in the same manner as we calculate our RingCentral Office® annualized exit monthly recurring subscriptions, except that only customer subscriptions from customers generating $100,000 or more in annual recurring revenue are included. We calculate channel partner annualized exit monthly recurring subscriptions in the same manner as we calculate our annualized exit monthly revenue subscriptions, except that only customer subscriptions generated from channel partners are included. We define Dollar Net Change as the quotient of (i) the difference of our Monthly Recurring Subscriptions at the end of a period minus our Monthly Recurring Subscriptions at the beginning of a period minus our Monthly Recurring Subscriptions at the end of the period from new customers we added during the period, (ii) all divided by the number of months in the period. We define our Average Monthly Recurring Subscriptions as the average of the Monthly Recurring Subscriptions at the beginning and end of the measurement period.

TABLE 1

RINGCENTRAL, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(Unaudited, in thousands)

June 30, 2020

December 31, 2019

Assets

Current assets

Cash and cash equivalents

$

773,756

$

343,606

Accounts receivable, net

142,317

129,990

Deferred and prepaid sales commission costs

46,577

36,589

Prepaid expenses and other current assets

39,366

25,354

Total current assets

1,002,016

535,539

Property and equipment, net

114,423

89,230

Operating lease right-of-use-assets

38,107

39,269

Long-term investments

149,337

132,188

Deferred and prepaid sales commission costs, non-current

486,500

462,344

Goodwill

55,287

55,278

Acquired intangibles, net

110,090

127,338

Other assets

8,883

9,561

Total assets

$

1,964,643

$

1,450,747

Liabilities, Temporary Equity, and Stockholders’ Equity

Current liabilities

Accounts payable

$

36,476

$

34,612

Accrued liabilities

167,721

138,729

Current portion of convertible senior notes, net

44,417

Deferred revenue

122,514

107,372

Total current liabilities

371,128

280,713

Convertible senior notes, net

1,008,477

386,889

Operating lease liabilities

25,392

28,516

Other long-term liabilities

11,314

8,929

Total liabilities

1,416,311

705,047

Temporary equity

6,756

Stockholders’ equity

Common stock

9

9

Additional paid-in capital

889,987

1,033,053

Accumulated other comprehensive income

1,102

1,948

Accumulated deficit

(349,522

)

(289,310

)

Total stockholders’ equity

$

541,576

$

745,700

Total liabilities, temporary equity and stockholders’ equity

$

1,964,643

$

1,450,747

TABLE 2

RINGCENTRAL, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited, in thousands, except per share data)

Three Months Ended
June 30,

Six Months Ended
June 30,

2020

2019

2020

2019

Revenues

Subscriptions

$

257,038

$

194,792

$

500,142

$

377,500

Other

20,947

20,360

45,355

39,141

Total revenues

277,985

215,152

545,497

416,641

Cost of revenues

Subscriptions

56,721

38,079

109,154

73,413

Other

19,916

15,551

40,927

31,052

Total cost of revenues

76,637

53,630

150,081

104,465

Gross profit

201,348

161,522

395,416

312,176

Operating expenses

Research and development

43,519

32,632

84,429

62,419

Sales and marketing

137,633

103,590

268,945

203,141

General and administrative

49,532

32,480

96,868

61,259

Total operating expenses

230,684

168,702

450,242

326,819

Loss from operations

(29,336

)

(7,180

)

(54,826

)

(14,643

)

Other income (expense), net

Interest expense

(12,598

)

(5,088

)

(20,100

)

(10,120

)

Other income, net

42,603

3,141

15,086

6,192

Other income (expense), net

30,005

(1,947

)

(5,014

)

(3,928

)

Income (loss) before income taxes

669

(9,127

)

(59,840

)

(18,571

)

Provision for (benefit from) income taxes

160

116

372

(2,970

)

Net income (loss)

$

509

$

(9,243

)

$

(60,212

)

$

(15,601

)

Net income (loss) per common share

Basic

$

0.01

$

(0.11

)

$

(0.69

)

$

(0.19

)

Diluted

0.01

(0.11

)

(0.69

)

(0.19

)

Weighted-average number of shares used in computing net income (loss) per share

Basic

88,254

82,339

87,797

81,872

Diluted

94,145

82,339

87,797

81,872

TABLE 3

RINGCENTRAL, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited, in thousands)

Six Months Ended
June 30,

2020

2019

Cash flows from operating activities

Net loss

$

(60,212

)

$

(15,601

)

Adjustments to reconcile net loss to net cash provided by operating activities:

Depreciation and amortization

34,500

16,486

Share-based compensation

85,844

44,314

Amortization of deferred and prepaid sales commission costs

20,659

13,196

Amortization of debt discount and issuance costs

20,018

10,031

Loss on early extinguishment of debt

7,207

Repayment of convertible senior notes attributable to debt discount

(14,230

)

Reduction of operating lease right-of-use assets

7,754

6,708

Unrealized gain and other related costs on investments

(17,149

)

Foreign currency remeasurement (gain) loss

305

(323

)

Provision for bad debt

3,071

995

Deferred income taxes

(162

)

(347

)

Tax benefit from release of valuation allowance

(3,210

)

Other

116

1,427

Changes in assets and liabilities:

Accounts receivable

(15,398

)

(10,804

)

Deferred and prepaid sales commission costs

(53,316

)

(33,032

)

Prepaid expenses and other current assets

(13,728

)

(9,253

)

Other assets

(106

)

181

Accounts payable

(973

)

11,146

Accrued liabilities

23,792

4,730

Deferred revenue

15,142

14,835

Operating lease liabilities

(7,322

)

(6,903

)

Other liabilities

4,297

(328

)

Net cash provided by operating activities

40,109

44,248

Cash flows from investing activities

Purchases of property and equipment

(15,581

)

(14,994

)

Capitalized internal-use software

(17,021

)

(7,602

)

Cash paid for business combination, net of cash acquired

(27,870

)

Net cash used in investing activities

(32,602

)

(50,466

)

Cash flows from financing activities

Proceeds from issuance of convertible senior notes, net of issuance costs

986,508

Payments for 2023 convertible senior notes partial repurchase

(501,039

)

Payments for capped calls and transaction costs

(60,900

)

Proceeds from issuance of stock in connection with stock plans

21,604

13,509

Payments for taxes related to net share settlement of equity awards

(18,603

)

(5,047

)

Payment for contingent consideration for business acquisition

(3,548

)

Repayment of financing obligations

(943

)

(943

)

Net cash provided by financing activities

423,079

7,519

Effect of exchange rate changes

(436

)

38

Net increase (decrease) in cash, cash equivalents and restricted cash

430,150

1,339

Cash, cash equivalents and restricted cash

Beginning of period

343,606

566,329

End of period

$

773,756

$

567,668

TABLE 4

RINGCENTRAL, INC.

RECONCILIATION OF OPERATING INCOME (LOSS)

GAAP MEASURES TO NON-GAAP MEASURES

(Unaudited, in thousands)

Three Months Ended
June 30,

Six Months Ended
June 30,

2020

2019

2020

2019

Revenues

Subscriptions

$

257,038

$

194,792

$

500,142

$

377,500

Other

20,947

20,360

45,355

39,141

Total revenues

277,985

215,152

545,497

416,641

Cost of revenues reconciliation

GAAP Subscriptions cost of revenues

56,721

38,079

109,154

73,413

Share-based compensation

(2,676

)

(1,691

)

(4,752

)

(3,037

)

Amortization of acquisition intangibles

(7,672

)

(1,340

)

(15,373

)

(2,350

)

Acquisition related matters

(14

)

(64

)

Non-GAAP Subscriptions cost of revenues

46,373

35,034

89,029

67,962

GAAP Other cost of revenues

19,916

15,551

40,927

31,052

Share-based compensation

(1,170

)

(429

)

(1,820

)

(724

)

Non-GAAP Other cost of revenues

18,746

15,122

39,107

30,328

Gross profit and gross margin reconciliation

Non-GAAP Subscriptions

82.0

%

82.0

%

82.2

%

82.0

%

Non-GAAP Other

10.5

%

25.7

%

13.8

%

22.5

%

Non-GAAP Gross profit

76.6

%

76.7

%

76.5

%

76.4

%

Operating expenses reconciliation

GAAP Research and development

43,519

32,632

84,429

62,419

Share-based compensation

(9,772

)

(5,508

)

(17,239

)

(9,770

)

Acquisition related matters

(5

)

(352

)

Non-GAAP Research and development

33,747

27,119

67,190

52,297

As a % of total revenues non-GAAP

12.1

%

12.6

%

12.3

%

12.6

%

GAAP Sales and marketing

137,633

103,590

268,945

203,141

Share-based compensation

(16,322

)

(9,799

)

(27,613

)

(17,407

)

Amortization of acquisition intangibles

(929

)

(938

)

(1,860

)

(1,860

)

Acquisition related matters

32

4

(1,610

)

Non-GAAP Sales and marketing

120,382

92,885

239,476

182,264

As a % of total revenues non-GAAP

43.3

%

43.2

%

43.9

%

43.7

%

GAAP General and administrative

49,532

32,480

96,868

61,259

Share-based compensation

(19,315

)

(7,489

)

(34,420

)

(13,376

)

Acquisition related matters

(293

)

(402

)

(2,156

)

(825

)

Non-GAAP General and administrative

29,924

24,589

60,292

47,058

As a % of total revenues non-GAAP

10.8

%

11.4

%

11.1

%

11.3

%

Income (loss) from operations reconciliation

GAAP loss from operations

(29,336

)

(7,180

)

(54,826

)

(14,643

)

Share-based compensation

49,255

24,916

85,844

44,314

Amortization of acquisition intangibles

8,601

2,278

17,233

4,210

Acquisition related matters

293

389

2,152

2,851

Non-GAAP Income from operations

28,813

20,403

50,403

36,732

Non-GAAP Operating margin

10.4

%

9.5

%

9.2

%

8.8

%

TABLE 5

RINGCENTRAL, INC.

RECONCILIATION OF NET INCOME (LOSS)

GAAP MEASURES TO NON-GAAP MEASURES

(In thousands, except per share data) (Unaudited)

Three Months Ended
June 30,

Six Months Ended
June 30,

2020

2019

2020

2019

Net income (loss) reconciliation

GAAP net income (loss)

$

509

$

(9,243

)

$

(60,212

)

$

(15,601

)

Share-based compensation

49,255

24,916

85,844

44,314

Amortization of acquisition intangibles

8,601

2,278

17,233

4,210

Acquisition related matters

293

389

2,152

2,851

Amortization of debt discount and issuance costs

12,566

5,049

20,018

10,031

Gain associated with investments and strategic partnerships

(41,506

)

(21,358

)

Loss (gain) on early extinguishment of debt

(43

)

7,207

Intercompany remeasurement loss (gain)

(360

)

(202

)

538

(76

)

Income tax expense effects (1)

(6,473

)

(5,127

)

(11,282

)

(12,590

)

Non-GAAP net income

$

22,842

$

18,060

$

40,140

$

33,139

Reconciliation between GAAP and non-GAAP weighted average shares used in computing basic and diluted net income (loss) per common share:

Weighted average number of shares used in computing basic net income (loss) per share

88,254

82,339

87,797

81,872

Effect of dilutive securities

5,891

GAAP weighted average shares used in computing GAAP diluted net income (loss) per share

94,145

82,339

87,797

81,872

Effect of dilutive securities

(839

)

5,137

4,990

5,331

Non-GAAP weighted average shares used in computing non-GAAP diluted net income per share

93,306

87,476

92,787

87,203

Diluted net income (loss) per share

GAAP net income (loss) per share

$

0.01

$

(0.11

)

$

(0.69

)

$

(0.19

)

Non-GAAP net income per share

$

0.24

$

0.21

$

0.43

$

0.38

(1) Income tax expense effects for the three and six months ended June 30, 2019 include the tax benefit from release of valuation allowance.

TABLE 6

RINGCENTRAL, INC.

RECONCILIATION OF CASH FLOWS FROM OPERATING ACTIVITIES

GAAP MEASURES TO NON-GAAP FREE CASH FLOW MEASURES

(Unaudited, in thousands)

Six Months Ended
June 30,

2020

2019

Net cash provided by operating activities

$

40,109

$

44,248

Repayment of convertible senior notes attributable to debt discount

14,230

Non-GAAP net cash provided by operating activities

54,339

44,248

Purchases of property and equipment

(15,581

)

(14,994

)

Capitalized internal-use software

(17,021

)

(7,602

)

Non-GAAP free cash flow

$

21,737

$

21,652

TABLE 7

RINGCENTRAL, INC.

RECONCILIATION OF FORECASTED OPERATING MARGIN

GAAP MEASURES TO NON-GAAP MEASURES

(Unaudited, in millions)

Q3 2020

FY 2020

Low Range

High Range

Low Range

High Range

GAAP revenues

283.5

289.5

1,135.0

1,143.0

GAAP loss from operations

(34.2)

(32.0)

(122.7)

(115.8)

GAAP operating margin

(12.0

%)

(11.0

%)

(10.8

%)

(10.1

%)

Share-based compensation

54.0

53.0

195.0

190.0

Amortization of acquisition intangibles

8.5

8.5

34.5

34.5

Acquisition related matters

2.2

2.2

Non-GAAP income from operations

28.4

29.5

109.0

110.9

Non-GAAP operating margin

10.0

%

10.2

%

9.6

%

9.7

%

Investor Relations Contact:

Ryan Goodman, RingCentral

(650) 918-5356

[email protected]

Media Contact:

Jyotsna Grover, RingCentral

(650) 513-8712

[email protected]

Source: RingCentral, Inc.

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