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Amazon.com Announces Second Quarter Results

July 30, 2020 4:08 PM

SEATTLE--(BUSINESS WIRE)-- Amazon.com, Inc. (NASDAQ: AMZN) today announced financial results for its second quarter ended June 30, 2020.

“This was another highly unusual quarter, and I couldn’t be more proud of and grateful to our employees around the globe,” said Jeff Bezos, Amazon founder and CEO. “As expected, we spent over $4 billion on incremental COVID-19-related costs in the quarter to help keep employees safe and deliver products to customers in this time of high demand—purchasing personal protective equipment, increasing cleaning of our facilities, following new safety process paths, adding new backup family care benefits, and paying a special thank you bonus of over $500 million to front-line employees and delivery partners. We’ve created over 175,000 new jobs since March and are in the process of bringing 125,000 of these employees into regular, full-time positions. And third-party sales again grew faster this quarter than Amazon’s first-party sales. Lastly, even in this unpredictable time, we injected significant money into the economy this quarter, investing over $9 billion in capital projects, including fulfillment, transportation, and AWS.”

Highlights

Supporting Employees

Investing in Communities

Protecting the Planet

Empowering Small and Medium-Sized Businesses

Shopping and Entertainment

Devices and Alexa

Amazon Web Services

Financial Guidance

The following forward-looking statements reflect Amazon.com’s expectations as of July 30, 2020, and are subject to substantial uncertainty. Our results are inherently unpredictable and may be materially affected by many factors, such as fluctuations in foreign exchange rates, changes in global economic conditions and customer spending, world events, the rate of growth of the Internet, online commerce, and cloud services, and the various factors detailed below. This guidance reflects our estimates as of July 30, 2020 regarding the impact of the COVID-19 pandemic on our operations, including those discussed above, and is highly dependent on numerous factors that we may not be able to predict or control, including: the duration and scope of the pandemic, including any recurrence; actions taken by governments, businesses, and individuals in response to the pandemic; the impact of the pandemic on global and regional economies and economic activity, workforce staffing and productivity, and our significant and continuing spending on employee safety measures; our ability to continue operations in affected areas; and consumer demand and spending patterns, as well as the effects on suppliers, creditors, and third-party sellers, all of which are uncertain. This guidance also assumes the impacts on consumer demand and spending patterns, including impacts due to concerns over the current economic outlook, will be in line with those experienced during the third quarter to date, and the additional assumptions set forth below. However, it is not possible to determine the ultimate impact on our operations for the third quarter, or whether other currently unanticipated direct or indirect consequences of the pandemic are reasonably likely to materially affect our operations.

Third Quarter 2020 Guidance

A conference call will be webcast live today at 2:30 p.m. PT/5:30 p.m. ET, and will be available for at least three months at amazon.com/ir. This call will contain forward-looking statements and other material information regarding the Company’s financial and operating results.

These forward-looking statements are inherently difficult to predict. Actual results could differ materially for a variety of reasons, including, in addition to the factors discussed above, the amount that Amazon.com invests in new business opportunities and the timing of those investments, the mix of products and services sold to customers, the mix of net sales derived from products as compared with services, the extent to which we owe income or other taxes, competition, management of growth, potential fluctuations in operating results, international growth and expansion, the outcomes of claims, litigation, government investigations, and other proceedings, fulfillment, sortation, delivery, and data center optimization, risks of inventory management, seasonality, the degree to which the Company enters into, maintains, and develops commercial agreements, proposed and completed acquisitions and strategic transactions, payments risks, and risks of fulfillment throughput and productivity. Other risks and uncertainties include, among others, risks related to new products, services, and technologies, system interruptions, government regulation and taxation, and fraud. In addition, additional or unforeseen effects from the COVID-19 pandemic and the global economic climate may give rise to or amplify many of these risks. More information about factors that potentially could affect Amazon.com’s financial results is included in Amazon.com’s filings with the Securities and Exchange Commission (“SEC”), including its most recent Annual Report on Form 10-K and subsequent filings.

Our investor relations website is amazon.com/ir and we encourage investors to use it as a way of easily finding information about us. We promptly make available on this website, free of charge, the reports that we file or furnish with the SEC, corporate governance information (including our Code of Business Conduct and Ethics), and select press releases, which may contain material information about us, and you may subscribe to be notified of new information posted to this site.

About Amazon

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon. For more information, visit amazon.com/about and follow @AmazonNews.

AMAZON.COM, INC.

Consolidated Statements of Cash Flows

(in millions)

(unaudited)

Three Months Ended
June 30,

Six Months Ended
June 30,

Twelve Months Ended
June 30,

2019

2020

2019

2020

2019

2020

CASH, CASH EQUIVALENTS, AND RESTRICTED CASH, BEGINNING OF PERIOD

$

23,507

$

27,505

$

32,173

$

36,410

$

20,536

$

22,965

OPERATING ACTIVITIES:

Net income

2,625

5,243

6,186

7,778

12,096

13,180

Adjustments to reconcile net income to net cash from operating activities:

Depreciation and amortization of property and equipment and capitalized content costs, operating lease assets, and other

5,202

5,748

10,056

11,110

18,097

22,843

Stock-based compensation

1,971

2,601

3,245

4,358

6,012

7,977

Other operating expense (income), net

80

282

67

348

200

445

Other expense (income), net

(7

)

(769

)

(142

)

(204

)

152

(310

)

Deferred income taxes

105

465

520

787

958

1,063

Changes in operating assets and liabilities:

Inventories

(2,100

)

(672

)

(1,381

)

720

(3,826

)

(1,176

)

Accounts receivable, net and other

(2,193

)

(2,854

)

(2,594

)

(1,592

)

(6,873

)

(6,680

)

Accounts payable

3,668

8,616

(2,716

)

573

8,060

11,482

Accrued expenses and other

(623

)

1,699

(3,556

)

(1,063

)

(653

)

1,110

Unearned revenue

390

247

1,278

854

1,806

1,286

Net cash provided by (used in) operating activities

9,118

20,606

10,963

23,669

36,029

51,220

INVESTING ACTIVITIES:

Purchases of property and equipment

(3,562

)

(7,459

)

(6,852

)

(14,254

)

(13,938

)

(24,263

)

Proceeds from property and equipment sales and incentives

919

844

1,488

2,212

2,927

4,895

Acquisitions, net of cash acquired, and other

(117

)

(118

)

(1,285

)

(210

)

(2,592

)

(1,385

)

Sales and maturities of marketable securities

5,161

8,138

7,804

19,764

11,706

34,641

Purchases of marketable securities

(9,950

)

(19,209

)

(16,827

)

(34,210

)

(22,919

)

(49,196

)

Net cash provided by (used in) investing activities

(7,549

)

(17,804

)

(15,672

)

(26,698

)

(24,816

)

(35,308

)

FINANCING ACTIVITIES:

Proceeds from short-term debt, and other

222

2,433

307

3,050

972

4,145

Repayments of short-term debt, and other

(73

)

(1,906

)

(363

)

(2,537

)

(958

)

(3,693

)

Proceeds from long-term debt

61

9,918

166

9,994

347

10,699

Repayments of long-term debt

(39

)

(205

)

(101

)

(241

)

(122

)

(1,305

)

Principal repayments of finance leases

(2,327

)

(2,817

)

(4,541

)

(5,417

)

(8,693

)

(10,504

)

Principal repayments of financing obligations

(2

)

(15

)

(3

)

(32

)

(211

)

(56

)

Net cash provided by (used in) financing activities

(2,158

)

7,408

(4,535

)

4,817

(8,665

)

(714

)

Foreign currency effect on cash, cash equivalents, and restricted cash

47

127

36

(356

)

(119

)

(321

)

Net increase (decrease) in cash, cash equivalents, and restricted cash

(542

)

10,337

(9,208

)

1,432

2,429

14,877

CASH, CASH EQUIVALENTS, AND RESTRICTED CASH, END OF PERIOD

$

22,965

$

37,842

$

22,965

$

37,842

$

22,965

$

37,842

SUPPLEMENTAL CASH FLOW INFORMATION:

Cash paid for interest on debt

$

147

$

139

$

433

$

430

$

837

$

872

Cash paid for operating leases

838

1,086

1,547

2,115

1,547

3,929

Cash paid for interest on finance leases

150

161

315

329

536

662

Cash paid for interest on financing obligations

4

21

5

43

105

77

Cash paid for income taxes, net of refunds

283

486

451

791

822

1,221

Assets acquired under operating leases

2,220

3,347

3,094

5,755

3,094

10,530

Property and equipment acquired under finance leases

3,307

3,155

5,935

5,321

11,944

13,110

Property and equipment acquired under build-to-suit arrangements

283

482

719

861

2,825

1,504

AMAZON.COM, INC.

Consolidated Statements of Operations

(in millions, except per share data)

(unaudited)

Three Months Ended
June 30,

Six Months Ended
June 30,

2019

2020

2019

2020

Net product sales

$

35,856

$

50,244

$

70,139

$

92,085

Net service sales

27,548

38,668

52,965

72,279

Total net sales

63,404

88,912

123,104

164,364

Operating expenses:

Cost of sales

36,337

52,660

70,257

96,917

Fulfillment

9,271

13,806

17,872

25,337

Technology and content

9,065

10,388

16,991

19,713

Marketing

4,291

4,345

7,955

9,173

General and administrative

1,270

1,580

2,444

3,032

Other operating expense (income), net

86

290

81

360

Total operating expenses

60,320

83,069

115,600

154,532

Operating income

3,084

5,843

7,504

9,832

Interest income

215

135

398

337

Interest expense

(383

)

(403

)

(749

)

(805

)

Other income (expense), net

(27

)

646

138

240

Total non-operating income (expense)

(195

)

378

(213

)

(228

)

Income before income taxes

2,889

6,221

7,291

9,604

Provision for income taxes

(257

)

(984

)

(1,094

)

(1,729

)

Equity-method investment activity, net of tax

(7

)

6

(11

)

(97

)

Net income

$

2,625

$

5,243

$

6,186

$

7,778

Basic earnings per share

$

5.32

$

10.50

$

12.57

$

15.59

Diluted earnings per share

$

5.22

$

10.30

$

12.31

$

15.32

Weighted-average shares used in computation of earnings per share:

Basic

493

500

492

499

Diluted

503

509

503

508

AMAZON.COM, INC.

Consolidated Statements of Comprehensive Income

(in millions)

(unaudited)

Three Months Ended
June 30,

Six Months Ended
June 30,

2019

2020

2019

2020

Net income

$

2,625

$

5,243

$

6,186

$

7,778

Other comprehensive income (loss):

Foreign currency translation adjustments, net of tax of $(6), $(8), $(8) and $13

7

207

(1

)

(668

)

Net change in unrealized gains (losses) on available-for-sale debt securities:

Unrealized gains (losses), net of tax of $(11), $(73), $(11) and $(61)

44

407

76

205

Reclassification adjustment for losses (gains) included in “Other income (expense), net,” net of tax of $0, $0, $0 and $0

(1

)

(6

)

(6

)

Net unrealized gains (losses) on available-for-sale debt securities

43

401

76

199

Total other comprehensive income (loss)

50

608

75

(469

)

Comprehensive income

$

2,675

$

5,851

$

6,261

$

7,309

AMAZON.COM, INC.

Segment Information

(in millions)

(unaudited)

Three Months Ended
June 30,

Six Months Ended
June 30,

2019

2020

2019

2020

North America

Net sales

$

38,653

$

55,436

$

74,465

$

101,563

Operating expenses

37,089

53,295

70,614

98,111

Operating income

$

1,564

$

2,141

$

3,851

$

3,452

International

Net sales

$

16,370

$

22,668

$

32,563

$

41,774

Operating expenses

16,971

22,323

33,253

41,826

Operating income (loss)

$

(601

)

$

345

$

(690

)

$

(52

)

AWS

Net sales

$

8,381

$

10,808

$

16,076

$

21,027

Operating expenses

6,260

7,451

11,733

14,595

Operating income

$

2,121

$

3,357

$

4,343

$

6,432

Consolidated

Net sales

$

63,404

$

88,912

$

123,104

$

164,364

Operating expenses

60,320

83,069

115,600

154,532

Operating income

3,084

5,843

7,504

9,832

Total non-operating income (expense)

(195

)

378

(213

)

(228

)

Provision for income taxes

(257

)

(984

)

(1,094

)

(1,729

)

Equity-method investment activity, net of tax

(7

)

6

(11

)

(97

)

Net income

$

2,625

$

5,243

$

6,186

$

7,778

Segment Highlights:

Y/Y net sales growth:

North America

20

%

43

%

18

%

36

%

International

12

38

10

28

AWS

37

29

39

31

Consolidated

20

40

18

34

Net sales mix:

North America

61

%

62

%

61

%

62

%

International

26

26

26

25

AWS

13

12

13

13

Consolidated

100

%

100

%

100

%

100

%

AMAZON.COM, INC.

Consolidated Balance Sheets

(in millions, except per share data)

December 31, 2019

June 30, 2020

(unaudited)

ASSETS

Current assets:

Cash and cash equivalents

$

36,092

$

37,466

Marketable securities

18,929

33,925

Inventories

20,497

19,599

Accounts receivable, net and other

20,816

19,918

Total current assets

96,334

110,908

Property and equipment, net

72,705

86,517

Operating leases

25,141

28,537

Goodwill

14,754

14,751

Other assets

16,314

17,601

Total assets

$

225,248

$

258,314

LIABILITIES AND STOCKHOLDERS’ EQUITY

Current liabilities:

Accounts payable

$

47,183

$

51,036

Accrued expenses and other

32,439

33,863

Unearned revenue

8,190

8,997

Total current liabilities

87,812

93,896

Long-term lease liabilities

39,791

42,798

Long-term debt

23,414

33,128

Other long-term liabilities

12,171

14,764

Commitments and contingencies

Stockholders’ equity:

Preferred stock, $0.01 par value:

Authorized shares — 500

Issued and outstanding shares — none

Common stock, $0.01 par value:

Authorized shares — 5,000

Issued shares — 521 and 524

Outstanding shares — 498 and 501

5

5

Treasury stock, at cost

(1,837

)

(1,837

)

Additional paid-in capital

33,658

38,017

Accumulated other comprehensive income (loss)

(986

)

(1,455

)

Retained earnings

31,220

38,998

Total stockholders’ equity

62,060

73,728

Total liabilities and stockholders’ equity

$

225,248

$

258,314

AMAZON.COM, INC.

Supplemental Financial Information and Business Metrics

(in millions, except per share data)

(unaudited)

Q1 2019

Q2 2019

Q3 2019

Q4 2019

Q1 2020

Q2 2020

Y/Y %
Change

Cash Flows and Shares

Operating cash flow -- trailing twelve months (TTM)

$

34,360

$

36,029

$

35,332

$

38,514

$

39,732

$

51,220

42

%

Operating cash flow -- TTM Y/Y growth

89

%

65

%

33

%

25

%

16

%

42

%

N/A

Purchases of property and equipment, net of proceeds from sales and incentives -- TTM

$

11,316

$

11,011

$

11,868

$

12,689

$

15,395

$

19,368

76

%

Principal repayments of finance leases -- TTM (1)

$

7,649

$

8,693

$

8,754

$

9,628

$

10,013

$

10,504

21

%

Principal repayments of financing obligations -- TTM (1)

$

266

$

211

$

129

$

27

$

43

$

56

(73

)%

Equipment acquired under finance leases -- TTM (1) (2)

$

10,909

$

11,656

$

12,580

$

12,916

$

12,209

$

11,952

3

%

Principal repayments of all other finance leases -- TTM (1) (3)

$

76

$

176

$

302

$

392

$

407

$

415

136

%

Free cash flow -- TTM (4)

$

23,044

$

25,018

$

23,464

$

25,825

$

24,337

$

31,852

27

%

Free cash flow less principal repayments of finance leases and financing obligations
-- TTM (1) (5)

$

15,129

$

16,114

$

14,581

$

16,170

$

14,281

$

21,292

32

%

Free cash flow less equipment finance leases and principal repayments of all other finance leases and financing obligations -- TTM (1) (6)

$

11,793

$

12,975

$

10,453

$

12,490

$

11,678

$

19,429

50

%

Common shares and stock-based awards outstanding

507

510

511

512

513

517

1

%

Common shares outstanding

492

494

495

498

499

501

1

%

Stock-based awards outstanding

15

16

16

14

14

16

%

Stock-based awards outstanding -- % of common shares outstanding

3.0

%

3.3

%

3.2

%

2.9

%

2.8

%

3.2

%

N/A

Results of Operations

Worldwide (WW) net sales

$

59,700

$

63,404

$

69,981

$

87,437

$

75,452

$

88,912

40

%

WW net sales -- Y/Y growth, excluding F/X

19

%

21

%

25

%

21

%

27

%

41

%

N/A

WW net sales -- TTM

$

241,546

$

252,064

$

265,469

$

280,522

$

296,274

$

321,782

28

%

WW net sales -- TTM Y/Y growth, excluding F/X

26

%

23

%

22

%

22

%

23

%

28

%

N/A

Operating income

$

4,420

$

3,084

$

3,157

$

3,879

$

3,989

$

5,843

89

%

F/X impact -- favorable (unfavorable)

$

84

$

58

$

22

$

16

$

63

$

111

N/A

Operating income -- Y/Y growth (decline), excluding F/X

125

%

1

%

(16

)%

2

%

(11

)%

86

%

N/A

Operating margin -- % of WW net sales

7.4

%

4.9

%

4.5

%

4.4

%

5.3

%

6.6

%

N/A

Operating income -- TTM

$

14,914

$

15,014

$

14,448

$

14,541

$

14,109

$

16,868

12

%

Operating income -- TTM Y/Y growth (decline), excluding F/X

190

%

99

%

32

%

16

%

(6

)%

11

%

N/A

Operating margin -- TTM % of WW net sales

6.2

%

6.0

%

5.4

%

5.2

%

4.8

%

5.2

%

N/A

Net income

$

3,561

$

2,625

$

2,134

$

3,268

$

2,535

$

5,243

100

%

Net income per diluted share

$

7.09

$

5.22

$

4.23

$

6.47

$

5.01

$

10.30

97

%

Net income -- TTM

$

12,005

$

12,096

$

11,347

$

11,588

$

10,563

$

13,180

9

%

Net income per diluted share -- TTM

$

23.96

$

24.08

$

22.57

$

23.01

$

20.93

$

26.04

8

%

______________________________

(1)

On January 1, 2019, we adopted accounting guidance amending the accounting for leases, which did not have a material impact on our 2019 operating results. Prior period amounts were not retrospectively adjusted. Under this new guidance, leases we previously referred to as “capital leases” are now referred to as “finance leases.” Leases we previously referred to as “finance leases” are now referred to as “financing obligations.”

(2)

For the twelve months ended June 30, 2019 and 2020, this amount relates to equipment included in “Property and equipment acquired under finance leases” of $11,944 million and $13,110 million.

(3)

For the twelve months ended June 30, 2019 and 2020, this amount relates to property included in “Principal repayments of finance leases” of $8,693 million and $10,504 million.

(4)

Free cash flow is cash flow from operations reduced by “Purchases of property and equipment, net of proceeds from sales and incentives.”

(5)

Free cash flow less principal repayments of finance leases and financing obligations is free cash flow reduced by “Principal repayments of finance leases” and “Principal repayments of financing obligations.”

(6)

Free cash flow less equipment finance leases and principal repayments of all other finance leases and financing obligations is free cash flow reduced by equipment acquired under finance leases, which is included in “Property and equipment acquired under finance leases,” principal repayments of all other finance lease liabilities, which is included in “Principal repayments of finance leases,” and “Principal repayments of financing obligations.”

AMAZON.COM, INC.

Supplemental Financial Information and Business Metrics

(in millions)

(unaudited)

Q1 2019

Q2 2019

Q3 2019

Q4 2019

Q1 2020

Q2 2020

Y/Y %
Change

Segments

North America Segment:

Net sales

$

35,812

$

38,653

$

42,638

$

53,670

$

46,127

$

55,436

43

%

Net sales -- Y/Y growth, excluding F/X

17

%

20

%

24

%

22

%

29

%

44

%

N/A

Net sales -- TTM

$

146,453

$

152,938

$

161,228

$

170,773

$

181,088

$

197,871

29

%

Operating income

$

2,287

$

1,564

$

1,282

$

1,900

$

1,312

$

2,141

37

%

F/X impact -- favorable (unfavorable)

$

13

$

7

$

6

$

(3

)

$

5

$

(4

)

N/A

Operating income -- Y/Y growth (decline), excluding F/X

98

%

(15

)%

(37

)%

(16

)%

(43

)%

37

%

N/A

Operating margin -- % of North America net sales

6.4

%

4.0

%

3.0

%

3.5

%

2.8

%

3.9

%

N/A

Operating income -- TTM

$

8,405

$

8,134

$

7,384

$

7,033

$

6,057

$

6,634

(18

)%

Operating margin -- TTM % of North America net sales

5.7

%

5.3

%

4.6

%

4.1

%

3.4

%

3.4

%

N/A

International Segment:

Net sales

$

16,192

$

16,370

$

18,348

$

23,813

$

19,106

$

22,668

38

%

Net sales -- Y/Y growth, excluding F/X

16

%

17

%

21

%

15

%

20

%

41

%

N/A

Net sales -- TTM

$

67,184

$

68,941

$

71,740

$

74,723

$

77,637

$

83,935

22

%

Operating income (loss)

$

(90

)

$

(601

)

$

(386

)

$

(617

)

$

(398

)

$

345

N/A

F/X impact -- favorable (unfavorable)

$

(39

)

$

(36

)

$

(34

)

$

(7

)

$

(5

)

$

32

N/A

Operating income/loss -- Y/Y growth (decline), excluding F/X

(92

)%

15

%

(8

)%

(5

)%

338

%

N/A

N/A

Operating margin -- % of International net sales

(1.0

)%

(3.7

)%

(2.1

)%

(2.6

)%

(2.1

)%

1.5

%

N/A

Operating income (loss) -- TTM

$

(1,610

)

$

(1,718

)

$

(1,718

)

$

(1,693

)

$

(2,001

)

$

(1,055

)

(39

)%

Operating margin -- TTM % of International net sales

(2.4

)%

(2.5

)%

(2.4

)%

(2.3

)%

(2.6

)%

(1.3

)%

N/A

AWS Segment:

Net sales

$

7,696

$

8,381

$

8,995

$

9,954

$

10,219

$

10,808

29

%

Net sales -- Y/Y growth, excluding F/X

42

%

37

%

35

%

34

%

33

%

29

%

N/A

Net sales -- TTM

$

27,909

$

30,185

$

32,501

$

35,026

$

37,549

$

39,976

32

%

Operating income

$

2,223

$

2,121

$

2,261

$

2,596

$

3,075

$

3,357

58

%

F/X impact -- favorable (unfavorable)

$

110

$

87

$

50

$

26

$

63

$

83

N/A

Operating income -- Y/Y growth, excluding F/X

51

%

24

%

6

%

18

%

36

%

54

%

N/A

Operating margin -- % of AWS net sales

28.9

%

25.3

%

25.1

%

26.1

%

30.1

%

31.1

%

N/A

Operating income -- TTM

$

8,119

$

8,598

$

8,782

$

9,201

$

10,053

$

11,289

31

%

Operating margin -- TTM % of AWS net sales

29.1

%

28.5

%

27.0

%

26.3

%

26.8

%

28.2

%

N/A

AMAZON.COM, INC.

Supplemental Financial Information and Business Metrics

(in millions, except employee data)

(unaudited)

Q1 2019

Q2 2019

Q3 2019

Q4 2019

Q1 2020

Q2 2020

Y/Y %
Change

Net Sales

Online stores (1)

$

29,498

$

31,053

$

35,039

$

45,657

$

36,652

$

45,896

48

%

Online stores -- Y/Y growth, excluding F/X

12

%

16

%

22

%

15

%

25

%

49

%

N/A

Physical stores (2)

$

4,307

$

4,330

$

4,192

$

4,363

$

4,640

$

3,774

(13

)%

Physical stores -- Y/Y growth, excluding F/X

1

%

1

%

(1

)%

(1

)%

8

%

(13

)%

N/A

Third-party seller services (3)

$

11,141

$

11,962

$

13,212

$

17,446

$

14,479

$

18,195

52

%

Third-party seller services -- Y/Y growth, excluding F/X

23

%

25

%

28

%

31

%

31

%

53

%

N/A

Subscription services (4)

$

4,342

$

4,676

$

4,957

$

5,235

$

5,556

$

6,018

29

%

Subscription services -- Y/Y growth, excluding F/X

42

%

39

%

35

%

32

%

29

%

30

%

N/A

AWS

$

7,696

$

8,381

$

8,995

$

9,954

$

10,219

$

10,808

29

%

AWS -- Y/Y growth, excluding F/X

42

%

37

%

35

%

34

%

33

%

29

%

N/A

Other (5)

$

2,716

$

3,002

$

3,586

$

4,782

$

3,906

$

4,221

41

%

Other -- Y/Y growth, excluding F/X

36

%

37

%

45

%

41

%

44

%

41

%

N/A

Stock-based Compensation Expense

Cost of sales

$

24

$

43

$

39

$

43

$

41

$

76

79

%

Fulfillment

$

234

$

360

$

301

$

286

$

260

$

417

16

%

Technology and content

$

675

$

1,077

$

966

$

1,007

$

961

$

1,421

32

%

Marketing

$

209

$

307

$

298

$

322

$

332

$

456

49

%

General and administrative

$

132

$

184

$

175

$

182

$

163

$

231

25

%

Total stock-based compensation expense

$

1,274

$

1,971

$

1,779

$

1,840

$

1,757

$

2,601

32

%

Other

WW shipping costs

$

7,320

$

8,134

$

9,608

$

12,884

$

10,936

$

13,652

68

%

WW shipping costs -- Y/Y growth

21

%

36

%

46

%

43

%

49

%

68

%

N/A

WW paid units -- Y/Y growth (6)

10

%

18

%

22

%

22

%

32

%

57

%

N/A

WW seller unit mix -- % of WW paid units (6)

53

%

54

%

53

%

53

%

52

%

53

%

N/A

Employees (full-time and part-time; excludes contractors & temporary personnel)

630,600

653,300

750,000

798,000

840,400

876,800

34

%

Employees (full-time and part-time; excludes contractors & temporary personnel) -- Y/Y growth

12

%

13

%

22

%

23

%

33

%

34

%

N/A

________________________

(1)

Includes product sales and digital media content where we record revenue gross. We leverage our retail infrastructure to offer a wide selection of consumable and durable goods that includes media products available in both a physical and digital format, such as books, music, videos, games, and software. These product sales include digital products sold on a transactional basis. Digital product subscriptions that provide unlimited viewing or usage rights are included in “Subscription services.”

(2)

Includes product sales where our customers physically select items in a store. Sales from customers who order goods online for delivery or pickup at our physical stores are included in “Online stores.”

(3)

Includes commissions and any related fulfillment and shipping fees, and other third-party seller services.

(4)

Includes annual and monthly fees associated with Amazon Prime memberships, as well as audiobook, digital video, digital music, e-book, and other non-AWS subscription services.

(5)

Primarily includes sales of advertising services, as well as sales related to our other service offerings.

(6)

Excludes the impact of Whole Foods Market.

Amazon.com, Inc.
Certain Definitions

Customer Accounts

Seller Accounts

AWS Customers

Units

Amazon Investor Relations

Dave Fildes, [email protected]

amazon.com/ir

Amazon Public Relations

Dan Perlet, [email protected]

amazon.com/pr

Source: Amazon.com, Inc.

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